Conflict Management And Intercultural Communication

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Conflict Management and Intercultural Communication

Author : Xiaodong Dai,Guo-Ming Chen
Publisher : Taylor & Francis
Page : 318 pages
File Size : 47,5 Mb
Release : 2017-02-21
Category : Business & Economics
ISBN : 9781351971492

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Conflict Management and Intercultural Communication by Xiaodong Dai,Guo-Ming Chen Pdf

In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

Managing Intercultural Conflict Effectively

Author : Stella Ting-Toomey,John G. Oetzel
Publisher : SAGE Publications
Page : 248 pages
File Size : 41,9 Mb
Release : 2001-07-25
Category : Language Arts & Disciplines
ISBN : 9781506320267

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Managing Intercultural Conflict Effectively by Stella Ting-Toomey,John G. Oetzel Pdf

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Managing Intercultural Conflict Effectively

Author : Stella Ting-Toomey,John G. Oetzel
Publisher : SAGE
Page : 249 pages
File Size : 43,8 Mb
Release : 2001-07-25
Category : Language Arts & Disciplines
ISBN : 9780803948433

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Managing Intercultural Conflict Effectively by Stella Ting-Toomey,John G. Oetzel Pdf

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Intercultural Mediation and Conflict Management Training

Author : Claude-Hélène Mayer
Publisher : Springer Nature
Page : 262 pages
File Size : 43,6 Mb
Release : 2021-01-23
Category : Psychology
ISBN : 9783030517656

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Intercultural Mediation and Conflict Management Training by Claude-Hélène Mayer Pdf

This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii

Intercultural Public Relations

Author : Lan Ni,Qi Wang Schlupp,Bey-Ling Sha
Publisher : Routledge
Page : 284 pages
File Size : 46,6 Mb
Release : 2022-02-06
Category : Business & Economics
ISBN : 9781317280866

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Intercultural Public Relations by Lan Ni,Qi Wang Schlupp,Bey-Ling Sha Pdf

This book continues the groundbreaking work begun in Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics (Routledge, 2018), by applying the theoretical framework of intercultural public relations to actual practice. Practical public relations contexts examined by the contributing chapter authors—both scholars and practitioners—include corporations, government, military, healthcare, education, and activism. The book covers real-world situations, including the training of practitioners to become more interculturally competent, identifying and understanding publics or stakeholders with different cultural backgrounds and identities, building and maintaining relationships with these publics/stakeholders, and managing conflicts with them. Offering practical guidance while examining both best practices and difficult challenges, this book is useful for public relations researchers, practitioners, and students as they explore how intercultural public relations contributes to organizational effectiveness and social change.

Culture and Conflict Management in Foreign-invested Enterprises in China

Author : Shiyong Peng
Publisher : Peter Lang Gmbh, Internationaler Verlag Der Wissenschaften
Page : 0 pages
File Size : 49,8 Mb
Release : 2003
Category : Communication and culture
ISBN : 390676866X

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Culture and Conflict Management in Foreign-invested Enterprises in China by Shiyong Peng Pdf

The domain of conflict management in intercultural settings has been attracting the attention of academics for decades. However, insights into the underlying cultural forces, the perception of conflict and the process as well as the strategies of conflict management remain under-researched. This study focuses on the impact of culture on conflict management in foreign-invested enterprises in Mainland China. This book contributes to a better understanding of conflict management in intercultural settings and aims at the improvement of effective communication among members of different cultures.

Conflict, Culture and Communication

Author : Stefanie Stadler
Publisher : Routledge
Page : 179 pages
File Size : 46,5 Mb
Release : 2019-08-12
Category : Language Arts & Disciplines
ISBN : 9780429828942

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Conflict, Culture and Communication by Stefanie Stadler Pdf

Conflict, Culture and Communication provides a coherent, research-informed overview of conflict and intercultural communication. Aimed at encouraging and enabling conflict prevention, this book contributes to a better understanding of the factors that create, foster and exacerbate conflict in intercultural interaction and discusses how conflict can be handled, managed and resolved once it has manifested. Furthermore, this book: Critically assesses the repercussions of prevalent conflict management approaches, providing insights into best practices and sustainable conflict resolution outcomes. Combines insights from multiple disciplines and cultures, including Asia, Europe, Oceania, and North and South America, in order to arrive at a holistic and balanced understanding of the complexities inherent in negotiating conflict across cultural contexts. Avoids cultural stereotyping by discussing both between-culture variation and within-culture variation. Conflict, Culture and Communication is essential reading for students and researchers of applied linguistics, communication studies and international business, as well as anyone interested in learning more about this growing area.

Communicating Across Cultures, First Edition

Author : Stella Ting-Toomey
Publisher : Guilford Press
Page : 332 pages
File Size : 45,9 Mb
Release : 2012-04-11
Category : Language Arts & Disciplines
ISBN : 9781462505890

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Communicating Across Cultures, First Edition by Stella Ting-Toomey Pdf

From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

Conflict Management and Intercultural Communication

Author : Xiaodong Dai,Guo-Ming Chen
Publisher : Taylor & Francis
Page : 347 pages
File Size : 52,7 Mb
Release : 2022-11-15
Category : Business & Economics
ISBN : 9781000774238

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Conflict Management and Intercultural Communication by Xiaodong Dai,Guo-Ming Chen Pdf

Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

Intercultural Communication Conflicts

Author : Christina Herzog
Publisher : GRIN Verlag
Page : 41 pages
File Size : 52,9 Mb
Release : 2010
Category : Body language
ISBN : 9783640580248

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Intercultural Communication Conflicts by Christina Herzog Pdf

Seminar paper from the year 2010 in the subject English Language and Literature Studies - Culture and Applied Geography, grade: 1, Universit Toulouse II - Le Mirail, language: English, abstract: Our world today is characterized by a growing number of contacts resulting in communication between people with different languages and cultural background. The contact with persons from other cultures is often frustrating and full of misunderstanding. Good intentions and a friendly approach don't seem to be sufficient. Respect for other cultures is one of the key needs in communication. No one should look down on those with different customs, languages or cultures, but try to look through their eyes and to understand, what and how they are seeing the world. Communication between cultures takes place because of contacts within the areas of tourism, education, science, entertainment, but also business, politics or immigration. In all these cross-cultural contacts, communication needs to be constructive without any misunderstandings, just because the group to which a person belongs is different. Currently new types of relationships are presenting communication challenges that few people are ready to meet . In this paper I intend to deal with the concept of communication, especially non-verbal communication and its features in communicating a message when it happens between different cultures.

Conflict and Conflict Management Strategies in North America and Indonesia

Author : René Kautz
Publisher : GRIN Verlag
Page : 61 pages
File Size : 44,6 Mb
Release : 2007-07
Category : Electronic
ISBN : 9783638647939

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Conflict and Conflict Management Strategies in North America and Indonesia by René Kautz Pdf

Seminar paper from the year 2004 in the subject Communications - Intercultural Communication, grade: 2 (B), Hamburg University of Applied Sciences (Economics), course: Intercultural Communication, language: English, abstract: Through the process of globalization, managers often have to deal with people from other countries with different cultural backgrounds. This cultural background includes not only the language; it means a completely different way of feeling, thinking, behaving and as a result also conflict management. Constructive conflict management is a competence which is of particular importance in international management. Furthermore, in an intercultural context, a manager not only needs to know how to handle conflicts in general, but also how his negotiation partners usually deal with them. This is important because the right way to solve a conflict i. e. in North America is not necessarily the right way in Indonesia. When coping with conflicts in international business negotiations, international managers must be aware of the fact that appropriate ways of solving conflicts in Western cultures like North America can very often be completely unacceptable in Asian cultures like Indonesia. The aim of this paper is to analyse typical conflict management strategies in North America and Indonesia, thereby highlighting major differences in appropriate conflict management between them.

Conflict and Communication

Author : Fred E. Jandt
Publisher : SAGE Publications
Page : 273 pages
File Size : 51,5 Mb
Release : 2016-03-22
Category : Language Arts & Disciplines
ISBN : 9781506308265

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Conflict and Communication by Fred E. Jandt Pdf

Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Culture, Communication and Conflict

Author : Gary R. Weaver,Gary Rodger Weaver
Publisher : University Press of Mississippi
Page : 596 pages
File Size : 41,8 Mb
Release : 1998
Category : Social Science
ISBN : PSU:000046520425

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Culture, Communication and Conflict by Gary R. Weaver,Gary Rodger Weaver Pdf

Preface, Section 1: Culture and Communication, Section 2: Managing Diversity, Section 3: Cross-Cultural Adaptation, Section 4: Education and Counseling, Section 5: The Mass Media, Conflict, and National Images, Section 6: Intercultural Aspects of Conflict and Negotiation, Selected Bibliography, Names Index, Subject Index.

Intercultural Mediation & Conflict Resolution

Author : Claude H Mayer,Christian M Boness
Publisher : ibidem-Verlag / ibidem Press
Page : 218 pages
File Size : 51,8 Mb
Release : 2012-02-03
Category : Social Science
ISBN : 9783838255316

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Intercultural Mediation & Conflict Resolution by Claude H Mayer,Christian M Boness Pdf

Would you like to acquire intercultural competencies that would open new perspectives to you, and new options for action, and new options, especially in negotiations, and situations of conflict? This book gives information on procedures and processes of mediation in Western and intercultural contexts, and explains them. Readers come in contact with what is special about mediation, and working with conflict, in interaction between Germans and Africans. Finally, the authors place at readers’ disposal introductory training methods, necessary for all who wish to work responsibly in intercultural contexts.The book’s “constructivist” approach affords the perception of new aspects and perspectives of German-African realities, and of the current discussion on intercultural conflict-management.

Communicating Differences

Author : Sudeshna Roy,Ibrahim Seaga Shaw
Publisher : Springer
Page : 186 pages
File Size : 49,9 Mb
Release : 2016-02-05
Category : Social Science
ISBN : 9781137499264

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Communicating Differences by Sudeshna Roy,Ibrahim Seaga Shaw Pdf

This volume captures the essence of how we communicate differences in relationships, between and across cultures, in organizations, through education and in moments of local and global conflict and crisis that demonstrates the importance and viability of approaching peace and conflict communication from various fields within communication studies.