Managing Maintenance Error

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Managing Maintenance Error

James Reason,Alan Hobbs
Managing Maintenance Error Book PDF

Author : James Reason,Alan Hobbs
Publisher : CRC Press
Page : 191 pages
File Size : 53,9 Mb
Release : 2017-03-02
Category : Technology & Engineering
ISBN : 9781351920506

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Managing Maintenance Error by James Reason,Alan Hobbs Pdf

Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer’s guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on:- managing person, the task and the team; - the workplace and the organization; - creating a safe culture; It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities. The readership will include maintenance engineering staff and safety officers and all those in responsible roles in critical and systems-reliant environments, including transportation, nuclear and conventional power, extractive and other chemical processing and manufacturing industries and medicine.

Managing Maintenance Error

James Reason,Alan Hobbs
Managing Maintenance Error Book PDF

Author : James Reason,Alan Hobbs
Publisher : CRC Press
Page : 200 pages
File Size : 40,9 Mb
Release : 2017-03-02
Category : Technology & Engineering
ISBN : 9781351920513

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Managing Maintenance Error by James Reason,Alan Hobbs Pdf

Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer’s guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on:- managing person, the task and the team; - the workplace and the organization; - creating a safe culture; It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities. The readership will include maintenance engineering staff and safety officers and all those in responsible roles in critical and systems-reliant environments, including transportation, nuclear and conventional power, extractive and other chemical processing and manufacturing industries and medicine.

Risk Management and Error Reduction in Aviation Maintenance

Manoj S. Patankar,James C. Taylor
Risk Management and Error Reduction in Aviation Maintenance Book PDF

Author : Manoj S. Patankar,James C. Taylor
Publisher : Routledge
Page : 197 pages
File Size : 44,8 Mb
Release : 2017-03-02
Category : Transportation
ISBN : 9781351903042

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Risk Management and Error Reduction in Aviation Maintenance by Manoj S. Patankar,James C. Taylor Pdf

Although several U.S. and European airlines have started providing human factors training to their maintenance personnel, the academic community (some 300 academic programs in the United States and several others in Europe and Asia) has not yet started offering formal human factors education to maintenance students. The highly respected authors strongly believe in incorporating the human factors principles in aviation maintenance. This is the first of two volumes providing effective behavioural guidance on risk management in aviation maintenance for both the novice and the experienced maintenance personnel. Its practical guidelines assist both student and practising aviation maintenance personnel to develop sustainable safety culture. For the maintenance community it provides some theoretical discussion about the "Why?" for risk management and then focus on the 'How?' to implement a successful error reduction program. To help the maintenance community in making a strong case to their financial managers, the authors also discuss the return on investment for risk management programs. The issue of risk management is taken at two levels. First, it provides a basic awareness information to those who have little or no knowledge of maintenance human factors. Second, it provides a set of practical tools for the more experienced people so that they can be more effective in risk management and error recovery in their jobs. This invaluable book serves as a practical guide as well as an academic textbook. The book covers fundamental human factors principles from a risk management perspective. Upon reading this informative book, the audience will be able to apply the basic principles of risk management to aviation maintenance environment, and they will be able to use low-risk behaviours in their daily work.

Managing the Risks of Organizational Accidents

James Reason
Managing the Risks of Organizational Accidents Book PDF

Author : James Reason
Publisher : Routledge
Page : 272 pages
File Size : 46,7 Mb
Release : 2016-01-29
Category : Technology & Engineering
ISBN : 9781134855353

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Managing the Risks of Organizational Accidents by James Reason Pdf

Major accidents are rare events due to the many barriers, safeguards and defences developed by modern technologies. But they continue to happen with saddening regularity and their human and financial consequences are all too often unacceptably catastrophic. One of the greatest challenges we face is to develop more effective ways of both understanding and limiting their occurrence. This lucid book presents a set of common principles to further our knowledge of the causes of major accidents in a wide variety of high-technology systems. It also describes tools and techniques for managing the risks of such organizational accidents that go beyond those currently available to system managers and safety professionals. James Reason deals comprehensively with the prevention of major accidents arising from human and organizational causes. He argues that the same general principles and management techniques are appropriate for many different domains. These include banks and insurance companies just as much as nuclear power plants, oil exploration and production companies, chemical process installations and air, sea and rail transport. Its unique combination of principles and practicalities make this seminal book essential reading for all whose daily business is to manage, audit and regulate hazardous technologies of all kinds. It is relevant to those concerned with understanding and controlling human and organizational factors and will also interest academic readers and those working in industrial and government agencies.

Reliability-centered Maintenance

John Moubray
Reliability centered Maintenance Book PDF

Author : John Moubray
Publisher : Industrial Press Inc.
Page : 452 pages
File Size : 43,9 Mb
Release : 2001
Category : Business & Economics
ISBN : 0831131462

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Reliability-centered Maintenance by John Moubray Pdf

Completely reorganised and comprehensively rewritten for its second edition, this guide to reliability-centred maintenance develops techniques which are practised by over 250 affiliated organisations worldwide.

Human Error

James Reason
Human Error Book PDF

Author : James Reason
Publisher : Cambridge University Press
Page : 324 pages
File Size : 43,9 Mb
Release : 1990-10-26
Category : Psychology
ISBN : 0521314194

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Human Error by James Reason Pdf

This 1991 book is a major theoretical integration of several previously isolated literatures looking at human error in major accidents.

Handbook of Maintenance Management and Engineering

Mohamed Ben-Daya,Salih O. Duffuaa,Abdul Raouf,Jezdimir Knezevic,Daoud Ait-Kadi
Handbook of Maintenance Management and Engineering Book PDF

Author : Mohamed Ben-Daya,Salih O. Duffuaa,Abdul Raouf,Jezdimir Knezevic,Daoud Ait-Kadi
Publisher : Springer Science & Business Media
Page : 745 pages
File Size : 47,8 Mb
Release : 2009-07-30
Category : Technology & Engineering
ISBN : 9781848824720

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Handbook of Maintenance Management and Engineering by Mohamed Ben-Daya,Salih O. Duffuaa,Abdul Raouf,Jezdimir Knezevic,Daoud Ait-Kadi Pdf

To be able to compete successfully both at national and international levels, production systems and equipment must perform at levels not even thinkable a decade ago. Requirements for increased product quality, reduced throughput time and enhanced operating effectiveness within a rapidly changing customer demand environment continue to demand a high maintenance performance. In some cases, maintenance is required to increase operational effectiveness and revenues and customer satisfaction while reducing capital, operating and support costs. This may be the largest challenge facing production enterprises these days. For this, maintenance strategy is required to be aligned with the production logistics and also to keep updated with the current best practices. Maintenance has become a multidisciplinary activity and one may come across situations in which maintenance is the responsibility of people whose training is not engineering. This handbook aims to assist at different levels of understanding whether the manager is an engineer, a production manager, an experienced maintenance practitioner or a beginner. Topics selected to be included in this handbook cover a wide range of issues in the area of maintenance management and engineering to cater for all those interested in maintenance whether practitioners or researchers. This handbook is divided into 6 parts and contains 26 chapters covering a wide range of topics related to maintenance management and engineering.

Engineering Maintenance

B.S. Dhillon
Engineering Maintenance Book PDF

Author : B.S. Dhillon
Publisher : CRC Press
Page : 161 pages
File Size : 44,7 Mb
Release : 2002-02-14
Category : Technology & Engineering
ISBN : 9781000687323

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Engineering Maintenance by B.S. Dhillon Pdf

Of the more than $300 billion spent on plant maintenance and operations, U.S. industry spends as much as 80 percent of this amount to correct chronic failures of machines, systems, and people. With machines and systems becoming increasingly complex, this problem can only worsen, and there is a clear and pressing need to establish comprehensive equi

Applied Human Factors in Aviation Maintenance

Manoj S. Patankar,James C. Taylor
Applied Human Factors in Aviation Maintenance Book PDF

Author : Manoj S. Patankar,James C. Taylor
Publisher : Taylor & Francis
Page : 171 pages
File Size : 53,7 Mb
Release : 2017-07-05
Category : Technology & Engineering
ISBN : 9781351957687

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Applied Human Factors in Aviation Maintenance by Manoj S. Patankar,James C. Taylor Pdf

Considering the global awareness of human performance issues affecting maintenance personnel, there is enough evidence in the US ASRS reports to establish that systemic problems such as impractical maintenance procedures, inadequate training, and the safety versus profit challenge continue to contribute toward latent failures. Manoj S. Patankar and James C. Taylor strongly believe in incorporating the human factors principles in aviation maintenance. In this, their second of two volumes, they place particular emphasis on applying human factors principles in a book intended to serve as a practical guide, as well as an academic text. Features include: - A real 'how to' approach that serves as a companion to the previous volume: 'Risk Management and Error Reduction in Aviation Maintenance'. - Self-reports of maintenance errors used throughout to illustrate the systemic susceptibility for errors as well as to discuss corresponding solutions. - Two tools - a pre-task scorecard and a post-task scorecard - introduced as means to measure individual as well as organizational safety performance. - Interpersonal trust and professionalism explored in detail. - Ethical and procedural issues associated with collection and analysis of both qualitative as well as quantitative safety data discussed. The intended readership includes aviation maintenance personnel, e.g. FAA-type aircraft mechanics, CAA-type aircraft maintenance engineers, maintenance managers, regulators, and aviation students.

Industrial Safety and Maintenance Management

M.P. Poonia, S.C. Sharma
Industrial Safety and Maintenance Management Book PDF

Author : M.P. Poonia, S.C. Sharma
Publisher : KHANNA PUBLISHING HOUSE
Page : 454 pages
File Size : 54,5 Mb
Release : 2017
Category : Technology & Engineering
ISBN : 9789386173188

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Industrial Safety and Maintenance Management by M.P. Poonia, S.C. Sharma Pdf

In the age of industrialisation having main focus on increased production, higher productivity, stringent quality, minimizing cost etc., it has become essential to have more knowledge on industrial safety and various hazards with their remedial measures. Maintenance aspects are also gaining importance, as they have substantial impact on production, productivity, workers safety and their health and working environment. Neglect of safety in an industry at any stage. from concept to design, erection, commissioning, operation and maintenance of plant and machinery may lead to loss of life, production and money. It is hoped that this book will be very useful for the engineering student and professionals. The book covers the AICTE model curriculum and the syllabii of various other Indian university on the subject.

A Life in Error

Professor James Reason
A Life in Error Book PDF

Author : Professor James Reason
Publisher : Ashgate Publishing, Ltd.
Page : 151 pages
File Size : 45,5 Mb
Release : 2013-11-01
Category : Political Science
ISBN : 9781472418418

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A Life in Error by Professor James Reason Pdf

This succinct but absorbing book covers the main way stations on James Reason’s 40-year journey in pursuit of the nature and varieties of human error. He presents an engrossing and very personal perspective, offering the reader exceptional insights, wisdom and wit as only James Reason can. A Life in Error charts the development of his seminal and hugely influential work from its original focus on individual cognitive psychology through the broadening of scope to embrace social, organizational and systemic issues.

Human Reliability, Error, and Human Factors in Engineering Maintenance

B.S. Dhillon
Human Reliability Error and Human Factors in Engineering Maintenance Book PDF

Author : B.S. Dhillon
Publisher : CRC Press
Page : 202 pages
File Size : 51,5 Mb
Release : 2009-04-08
Category : Technology & Engineering
ISBN : 9781439803844

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Human Reliability, Error, and Human Factors in Engineering Maintenance by B.S. Dhillon Pdf

Of the billions of dollars spent on plant management and operation annually, an estimated 80% of the total amount is spent to rectify the chronic failure of systems, machines, and humans. Although information on human reliability, error, and human factors in engineering maintenance is scattered throughout journals and proceedings, no single resourc

Site Reliability Engineering

Niall Richard Murphy,Betsy Beyer,Chris Jones,Jennifer Petoff
Site Reliability Engineering Book PDF

Author : Niall Richard Murphy,Betsy Beyer,Chris Jones,Jennifer Petoff
Publisher : "O'Reilly Media, Inc."
Page : 552 pages
File Size : 49,6 Mb
Release : 2016-03-23
Category : Electronic
ISBN : 9781491951170

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Site Reliability Engineering by Niall Richard Murphy,Betsy Beyer,Chris Jones,Jennifer Petoff Pdf

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Behind Human Error

David D. Woods,Sidney Dekker,Richard Cook,Leila Johannesen,Nadine Sarter
Behind Human Error Book PDF

Author : David D. Woods,Sidney Dekker,Richard Cook,Leila Johannesen,Nadine Sarter
Publisher : CRC Press
Page : 292 pages
File Size : 46,8 Mb
Release : 2017-09-18
Category : Technology & Engineering
ISBN : 9781317175537

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Behind Human Error by David D. Woods,Sidney Dekker,Richard Cook,Leila Johannesen,Nadine Sarter Pdf

Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label.

Computer Hardware Maintenance

Stephen Rood
Computer Hardware Maintenance Book PDF

Author : Stephen Rood
Publisher : Butterworth-Heinemann
Page : 178 pages
File Size : 53,6 Mb
Release : 1996
Category : Business & Economics
ISBN : 0750694947

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Computer Hardware Maintenance by Stephen Rood Pdf

Computer Hardware Maintenance presents the full scope and understanding of how the PC hardware maintenance function should operate and be managed in an organization, including steps involved in containing costs, keeping records, and planning the integration of the help desk function. In today's IS department too often the PC hardware maintenance function is treated as a 'necessary evil', with the understanding that eventually all equipment will have some degree of mechanical or electrical failure. This book discusses scenarios where keeping the maintenance function internal is most viable and where having it external, from a depot service, pickup and delivery, or on-site service, is most viable. Computer Hardware Maintenance concludes with brief descriptions of available third-party systems and how emerging trends in PC hardware configuration as proposed by the Desktop Management Task Force (DMTF) will have a major impact on the PC hardware maintenance function in the future.