Managing Multilingual Workplaces

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Managing Multilingual Workplaces

Sierk Horn,Philippe Lecomte,Susanne Tietze
Managing Multilingual Workplaces Book PDF

Author : Sierk Horn,Philippe Lecomte,Susanne Tietze
Publisher : Routledge
Page : 217 pages
File Size : 53,6 Mb
Release : 2020-06-11
Category : Business & Economics
ISBN : 9780429775031

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Managing Multilingual Workplaces by Sierk Horn,Philippe Lecomte,Susanne Tietze Pdf

This book sets new trajectories for language-sensitive business and management research and pedagogy. The existence of language plurality characterises these. Empirical studies have been established as important and relevant for contemporary research. It has shifted language-sensitive research from the periphery to the centre of international management research. However, this field is rapidly changing, and new thematic approaches have begun to emerge. By addressing this, the book offers genuine and more nuanced insights into existing themes and comes with applications of emergent conceptual developments in different settings. The second part of the book covers methodologies and gives examples and cutting-edge insights into the role of translation in the execution of empirical research and theorising arising from it. Finally, the book draws together innovative ways of how to address the challenges of a multilingual teaching classroom and how to innovate in order to incorporate such diversity through pedagogic practice. This book provides a source that unites insights from multilingual empirical research, methodological considerations and pedagogic practice in order to advance knowledge and debate. It will be a ‘handy source’ of information that offers direct access to the latest guidance on language-sensitive management challenges. It will, therefore, appeal to an internationally-minded and mobile audience, including scholars, students and decision-makers.

Managing Plurilingual and Intercultural Practices in the Workplace

Georges Lüdi,Katharina Höchle Meier,Patchareerat Yanaprasart
Managing Plurilingual and Intercultural Practices in the Workplace Book PDF

Author : Georges Lüdi,Katharina Höchle Meier,Patchareerat Yanaprasart
Publisher : John Benjamins Publishing Company
Page : 374 pages
File Size : 53,7 Mb
Release : 2016-11-01
Category : Language Arts & Disciplines
ISBN : 9789027266408

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Managing Plurilingual and Intercultural Practices in the Workplace by Georges Lüdi,Katharina Höchle Meier,Patchareerat Yanaprasart Pdf

The contributions in this volume stem from different lines of research and represent both a continuation and an advancement of the European DYLAN project. The book addresses the meanings and implications of multilingualism and plurilingual repertoires as well as the ways in which cultural diversity is managed in companies and institutions in Switzerland. Characterised by official quadrilingualism, but also by new dimensions of multilingualism resulting from massive immigration, important workforce mobility and increasing globalisation, Switzerland offers an ideal laboratory for studying phenomena linked to multilingualism and cultural diversity. On the one hand, a special focus is put on the best practices of diversity management and language regimes with particular attention paid to the interplay between official languages and English, and to ways of leveraging diversity awareness, fostering cultural inclusiveness and enhancing intercultural learning in vocational education and training. On the other hand, the chapters examine at close range the way actors' plurilingual repertoires are developed and how their use is adapted to particular objectives and specific conditions. Being observed in several types of multilingual professional settings, the plurilingual strategies, including English as lingua franca, are particularly examined in terms of power relations and processes of inclusion or exclusion.

Multilingualism at Work

Bernd Meyer,Birgit Apfelbaum
Multilingualism at Work Book PDF

Author : Bernd Meyer,Birgit Apfelbaum
Publisher : John Benjamins Publishing
Page : 289 pages
File Size : 52,9 Mb
Release : 2010
Category : Language Arts & Disciplines
ISBN : 9789027219299

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Multilingualism at Work by Bernd Meyer,Birgit Apfelbaum Pdf

This volume focuses on work situations in Europe, North America and South-Africa, such as academic, medical and public sector, or business settings, in which participants have to make constant use of more than one language to cooperate with partners, clients, or colleagues. Central questions are how the social and linguistic organization of work is adapted to the necessity of using different languages and how multilingualism impinges on the communicative outcome of different types of discourse or genres. Thus, the authors are all interested in multilingual practices 'at work', which is to say how different forms of multilingual communication are managed, flexibly adjusted to, acquired, and/or improved in a given workplace setting that often calls for particular implicit or explicit language policies. Thus, this volume contributes to the study of workplace communication in a globalized world by drawing on different types of authentic data.

The Economics of the Multilingual Workplace

François Grin,Claudio Sfreddo,François Vaillancourt
The Economics of the Multilingual Workplace Book PDF

Author : François Grin,Claudio Sfreddo,François Vaillancourt
Publisher : Routledge
Page : 323 pages
File Size : 43,7 Mb
Release : 2011-01-25
Category : Language Arts & Disciplines
ISBN : 9781136978289

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The Economics of the Multilingual Workplace by François Grin,Claudio Sfreddo,François Vaillancourt Pdf

This book proposes a path-breaking study of the economics of multilingualism at work, proposing a systematic approach to the identification and measurement of the ways in which language skills and economic performance are related. Using the instruments of economic investigation, but also explicitly relating the analysis to the approaches to multilingualism at work developed in the language sciences, this interdisciplinary book proposes a systematic, step-by-step exploration of the issue. Starting from a general identification of the linkages between multilingualism and processes of value creation, it reviews the contributions of linguistics and economics before developing a new economic model of production in which language is taken into account. Testing of the model using data from two countries provides quantitative estimations of the influence of multilingualism on economic processes, showing that foreign language skills can make a considerable contribution to a country’s GDP. These findings have significant implications for language policy and suggest strategies helping language planners to harness market forces for increased effectiveness. A technical appendix shows how the novel technical and statistical procedures developed in this study can be generalized, and applied wherever researchers or decision makers need to identify and measure the value of multilingualism.

Language and Intercultural Communication in the Workplace

Hans J. Ladegaard,Christopher J. Jenks
Language and Intercultural Communication in the Workplace Book PDF

Author : Hans J. Ladegaard,Christopher J. Jenks
Publisher : Routledge
Page : 367 pages
File Size : 40,9 Mb
Release : 2018-04-19
Category : Language Arts & Disciplines
ISBN : 9781315468150

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Language and Intercultural Communication in the Workplace by Hans J. Ladegaard,Christopher J. Jenks Pdf

From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Language, Global Mobilities, Blue-Collar Workers and Blue-collar Workplaces

Kellie Gonçalves,Helen Kelly-Holmes
Language Global Mobilities Blue Collar Workers and Blue collar Workplaces Book PDF

Author : Kellie Gonçalves,Helen Kelly-Holmes
Publisher : Routledge
Page : 244 pages
File Size : 55,9 Mb
Release : 2020-11-26
Category : Language Arts & Disciplines
ISBN : 9781000281002

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Language, Global Mobilities, Blue-Collar Workers and Blue-collar Workplaces by Kellie Gonçalves,Helen Kelly-Holmes Pdf

This collection brings together global perspectives which critically examine the ways in which language as a resource is used and managed in myriad ways in various blue-collar workplace settings in today’s globalized economy. In focusing on blue-collar work environments, the book sheds further light on the informal processes through which top down language policies take place in different multilingual settings and the resultant asymmetrical power relations which emerge among employees and employers in such settings. Taking into account the latest debates on poststructuralist theories of language, the volume also extends its conceptualization of language to demonstrate the ways in which it extends to a wider range of multilingual and multimodal resources and communicative practices, all of which combine in unique and different ways toward constructing meaning in the workplace. The volume’s unique focus on such workplaces also showcases domains of work which have generally until now been less visible within existing research on language in the workplace and the subsequent methodological challenges that arise from studying them. Integrating a range of theoretical and methodological approaches, along with empirical data from a diverse range of blue-collar workplaces, this book will be of particular interest to students and researchers in critical sociolinguistics, applied linguistics, sociology, and linguistic anthropology.

Understanding the Dynamics of Language and Multilingualism in Professional Contexts

Philippe Lecomte,Mary Vigier,Claudine Gaibrois,Betty Beeler
Understanding the Dynamics of Language and Multilingualism in Professional Contexts Book PDF

Author : Philippe Lecomte,Mary Vigier,Claudine Gaibrois,Betty Beeler
Publisher : Edward Elgar Publishing
Page : 251 pages
File Size : 49,5 Mb
Release : 2023-01-13
Category : Business & Economics
ISBN : 9781789906783

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Understanding the Dynamics of Language and Multilingualism in Professional Contexts by Philippe Lecomte,Mary Vigier,Claudine Gaibrois,Betty Beeler Pdf

This book provides readers with the latest research on the dynamics of language and language diversity in professional contexts. Bringing together novel findings from a range of disciplines, it challenges practitioners and management scholars to question the conventional understanding of language as words with stable meanings, an assumption which treats language as a tool that can be managed by language policies that ‘standardize’ language. Each of the contributions is designed to recognize the strides that have been made in the past two decades in research on language and languages in organizational settings while addressing remaining blind spots and emerging issues. Particular attention is given to multilingualism, sociolinguistic approaches to language in the workplace, migration challenges, critical perspectives on the power of language use and the management of organizations as dialogical, discursive spaces.

Domestic Workers Talk

Kellie Gonçalves,Anne Ambler Schluter
Domestic Workers Talk Book PDF

Author : Kellie Gonçalves,Anne Ambler Schluter
Publisher : Channel View Publications
Page : 124 pages
File Size : 48,9 Mb
Release : 2024-01-16
Category : Language Arts & Disciplines
ISBN : 9781800416772

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Domestic Workers Talk by Kellie Gonçalves,Anne Ambler Schluter Pdf

Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian–American employer as well as the company’s Hispanophone and Lusophone employees. Power asymmetries in internal communication demonstrate the employer’s legitimated domination over her employees and her L1 Portuguese as a form of linguistic capital. Employees’ resourcefulness and multicompetence – rather than quantifiable levels of English-language proficiency – determine the extent to which they rely on language brokering to facilitate communication with their customers, directly impacting their agency. The book contributes to current debates on extra-linguistic modes of communication in multilingual settings and thematic analyses of care work, migration, communication and the role of English.

Intercultural Issues in the Workplace

Katerina Strani,Kerstin Pfeiffer
Intercultural Issues in the Workplace Book PDF

Author : Katerina Strani,Kerstin Pfeiffer
Publisher : Palgrave Macmillan
Page : 0 pages
File Size : 41,6 Mb
Release : 2024-01-21
Category : Language Arts & Disciplines
ISBN : 3031423194

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Intercultural Issues in the Workplace by Katerina Strani,Kerstin Pfeiffer Pdf

This textbook addresses key issues and challenges in contemporary multicultural and multilingual workplaces through the lens of leadership, communication and trust. It draws together contributions from fields including cultural studies, psychology, sociolinguistics, translation and interpreting studies, and business management, making a valuable contribution to the area of language and culture in the workplace. The volume is divided into 5 thematic sections: Intercultural Communication; Cross-cultural Leadership; Economy; Language; and Diversity. It offers a critical analysis on themes that tend to be overlooked in intercultural business and management scholarship, such as multilingualism in the workplace, translation and interpreting in cross-cultural work practices, dignity in the workplace, performing gender in the workplace, and D/deaf people in the workplace. It also revisits themes such as cross-cultural leadership, interculturality and the embedded economy, and managing uncertainty in the context of the contemporary globalized workplace. It then brings everything together in a Cross-Cultural Scenarios chapter at the end, with recommendations for every scenario. Overall, the textbook constitutes an essential resource for honours undergraduate and postgraduate students in these and related fields, as well as academics and practitioners with an interest in globalised workplaces.

Handbook of Management Communication

François Cooren,Peter Stücheli-Herlach
Handbook of Management Communication Book PDF

Author : François Cooren,Peter Stücheli-Herlach
Publisher : Walter de Gruyter GmbH & Co KG
Page : 542 pages
File Size : 54,7 Mb
Release : 2021-08-23
Category : Language Arts & Disciplines
ISBN : 9781501507953

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Handbook of Management Communication by François Cooren,Peter Stücheli-Herlach Pdf

Management communication encompasses a wide range of practices that define modern organizations. Those practices are, in many respects, constituted, formed and contextualized by the use of language. This handbook traces the theoretical modelling of these practices by contemporary research. It explores their linguistic features and performance in specific situations of value creation and in various modes. It is a companion for students and scholars of applied linguistics and organizational communication as well as management and strategy research.

Language Management

Bernard Spolsky
Language Management Book PDF

Author : Bernard Spolsky
Publisher : Cambridge University Press
Page : 323 pages
File Size : 43,6 Mb
Release : 2009-04-02
Category : Language Arts & Disciplines
ISBN : 9780521516099

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Language Management by Bernard Spolsky Pdf

This book was the first book to present a specific theory of language management.

Managing Expatriates in China

Ling Eleanor Zhang,Anne-Wil Harzing,Shea Xuejiao Fan
Managing Expatriates in China Book PDF

Author : Ling Eleanor Zhang,Anne-Wil Harzing,Shea Xuejiao Fan
Publisher : Springer
Page : 225 pages
File Size : 53,8 Mb
Release : 2017-11-28
Category : Business & Economics
ISBN : 9781137489098

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Managing Expatriates in China by Ling Eleanor Zhang,Anne-Wil Harzing,Shea Xuejiao Fan Pdf

Providing fresh perspectives on managing expatriates in the changing host country of China, this book investigates expatriate management from a language and identity angle. The authors’ multilingual and multicultural backgrounds allow them to offer a solid view on the best practices towards managing diverse groups of expatriates, including Western, Indian, and ethnic Chinese employees. With carefully considered analysis which incorporates micro and macro perspectives, together with indigenous Chinese and Western viewpoints, this book explores topics that include the importance of the host country language, expatriate adjustment, ethnic identity confirmation, acceptance and identity. The book presents a longitudinal yet contemporary snapshot of the language, culture, and identity realities that multinational corporation subsidiary employees are facing in China in the present decade (2006-2016). It will thus be an invaluable resource for International Management scholars, those involved in HRM and other practitioners, as well as business school lecturers and students with a strong interest in China.

Exploring the Dynamics of Multilingualism

Anne-Claude Berthoud,François Grin,Georges Lüdi
Exploring the Dynamics of Multilingualism Book PDF

Author : Anne-Claude Berthoud,François Grin,Georges Lüdi
Publisher : John Benjamins Publishing Company
Page : 464 pages
File Size : 41,5 Mb
Release : 2013-12-17
Category : Language Arts & Disciplines
ISBN : 9789027271372

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Exploring the Dynamics of Multilingualism by Anne-Claude Berthoud,François Grin,Georges Lüdi Pdf

This book addresses the meanings and implications of multilingualism and its uses in a context of rapid changes, in Europe and around the world. All types of organisations, including the political institutions of the European Union, universities and private-sector companies must rise to the many challenges posed by operating in a multilingual environment. This requires them, in particular, to make the best use of speakers’ very diverse linguistic repertoires. The contributions in this volume, which stem from the DYLAN research project financed by the European Commission as part of its Sixth Framework Programme, examine at close range how these repertoires develop, how they change and how actors adapt skilfully the use of their repertoires to different objectives and conditions. These different strategies are also examined in terms of their capacity to ensure efficient and fair communication in a multilingual Europe. Careful observation of actors’ multilingual practices reveals finely tuned communicational strategies drawing on a wide range of different languages, including national languages, minority languages and lingue franche. Understanding these practices, their meaning and their implications, helps to show in what way and under what conditions they are not merely a response to a problem, but an asset for political institutions, universities and business.

Handbook of Multilingualism and Multilingual Communication

Peter Auer,Li Wei
Handbook of Multilingualism and Multilingual Communication Book PDF

Author : Peter Auer,Li Wei
Publisher : Walter de Gruyter
Page : 606 pages
File Size : 40,6 Mb
Release : 2008-09-25
Category : Language Arts & Disciplines
ISBN : 9783110198553

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Handbook of Multilingualism and Multilingual Communication by Peter Auer,Li Wei Pdf

This volume is an up-to-date, concise introduction to bilingualism and multilingualism in schools, in the workplace, and in international institutions in a globalized world. The authors use a problem-solving approach and ask broad questions about bilingualism and multilingualism in society, including the question of language acquisition versus maintenance of bilingualism. Key features: provides a state-of-the-art description of different areas in the context of multilingualism and multilingual communication presents a critical appraisal of the relevance of the field, offers solutions of everyday language-related problems international handbook with contributions from renown experts in the field

Multilingual Communication

Juliane House,Jochen Rehbein
Multilingual Communication Book PDF

Author : Juliane House,Jochen Rehbein
Publisher : John Benjamins Publishing
Page : 367 pages
File Size : 51,7 Mb
Release : 2004-01-01
Category : Language Arts & Disciplines
ISBN : 9789027219237

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Multilingual Communication by Juliane House,Jochen Rehbein Pdf

In a world of increasing migration and technological progress, multilingual communication has become the rule rather than the exception. This book reflects the growing interest in understanding communication between members of different linguistic groups and contains a collection of original papers by members of the German Science Foundation's research center on multilingualism at Hamburg University and by international experts, offering an overview of the most important research fields in multilingual communication. The book is divided into four sections dealing with interpreting and translation, code-switching in various institutional contexts, two important strands of multilingual communication: rapport and politeness, and contrastive studies of Japanese and German grammar and discourse. The editors' preface presents the relevant theoretical and methodological background to the issues discussed in this book and points to useful directions for future research.