Managing Risk And Complexity Through Open Communication And Teamwork

Author : Phillip K. Tompkins
Publisher : Purdue University Press
Page : 290 pages
File Size : 49,6 Mb
Release : 2015-06-15
Category : Business & Economics
ISBN : 9781612493848

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Managing Risk and Complexity through Open Communication and Teamwork by Phillip K. Tompkins Pdf

Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. The book initially focuses on NASA, an organization that experiences and engages with high complexity and risk daily. As a participant-observer in the Apollo program, the author witnessed pioneering communication practices that, for example, empowered engineers with "automatic responsibility" for any technical problem they perceived. It was partly the failure to follow such protocols that resulted in the catastrophes experienced in the Challenger and Columbia tragedies, as the author shows. Using the lessons learned from the space program, the book then explores complexity and risk in medicine, aviation, the fighting of forest fires, and homelessness, again consistently finding communication practices that worked and did not work. Based on detailed research conducted over several decades, the book presents a unified theory linked to generally applicable communication practices. Case studies include the results of an international experiment of surgery conducted in ten countries that produced a highly significant reduction of deaths and infections in Africa, India, and other parts of the world, to the creation of innovative communication practices that significantly reduced risks in the US aviation industry.

Author : Phillip K. Tompkins
Publisher : Purdue University Press
Page : 276 pages
File Size : 42,6 Mb
Release : 2015
Category : Business & Economics
ISBN : 9781557537126

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Managing Risk and Complexity Through Open Communication and Teamwork by Phillip K. Tompkins Pdf

Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. The book initially focuses on NASA, an organization that experiences and engages with high complexity and risk daily. As a participant-observer in the Apollo program, the author witnessed pioneering communication practices that, for example, empowered engineers with "automatic responsibility" for any technical problem they perceived. It was partly the failure to follow such protocols that resulted in the catastrophes experienced in the Challenger and Columbia tragedies, as the author shows. Using the lessons learned from the space program, the book then explores complexity and risk in medicine, aviation, the fighting of forest fires, and homelessness, again consistently finding communication practices that worked and did not work. Based on detailed research conducted over several decades, the book presents a unified theory linked to generally applicable communication practices. Case studies include the results of an international experiment of surgery conducted in ten countries that produced a highly significant reduction of deaths and infections in Africa, India, and other parts of the world, to the creation of innovative communication practices that significantly reduced risks in the US aviation industry.

Author : Milton Mayfield,Jacqueline Mayfield,Robyn Walker
Publisher : Springer Nature
Page : 271 pages
File Size : 48,7 Mb
Release : 2020-12-04
Category : Business & Economics
ISBN : 9783030577414

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Fundamental Theories of Business Communication by Milton Mayfield,Jacqueline Mayfield,Robyn Walker Pdf

This book examines the major business communication theories, delving into their relationships and practical applications. Many business communication studies lack a strong theoretical grounding—a deficit that creates difficulties for researching business communication phenomena and building upon previous studies. The book addresses this issue by cataloging and briefly describing the major business communication theories, as well as giving a typology of these theories to better integrate them. This book provides value to business communication researchers (who can use it to build upon and develop their work), experts in practice (who can apply it to improve business communications), and academics (who can use it to enhance their instructional designs). It also offers insights into new developments on the business communication theory horizon.

Author : Craig Scott,Laurie Lewis
Publisher : John Wiley & Sons
Page : 2714 pages
File Size : 42,7 Mb
Release : 2017-03-06
Category : Social Science
ISBN : 9781118955604

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The International Encyclopedia of Organizational Communication, 4 Volume Set by Craig Scott,Laurie Lewis Pdf

The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association. Online version available at Wiley Online Library Awarded 2017 Best Edited Book award by the Organizational Communication Division, National Communication Association

Author : Jeremy Fyke,Jeralyn Faris,Patrice M. Buzzanell
Publisher : Routledge
Page : 332 pages
File Size : 41,9 Mb
Release : 2016-08-05
Category : Language Arts & Disciplines
ISBN : 9781135038502

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Stretching Boundaries: Cases in Organizational and Managerial Communication by Jeremy Fyke,Jeralyn Faris,Patrice M. Buzzanell Pdf

Stretching Boundaries: Cases in Organizational and Managerial Communication focuses on non-traditional organizations in a variety of contexts. Because cases range from small family-owned entrepreneurships and cybervetting to provincial egovernment democratic movements in China, this supplemental text enables a reexamination of the boundaries of traditional organizational contexts. Cases delve into organizing structures, relationships, and visions for global not-for-profits, hybrid, creative industry, and entrepreneurial organizations. This book stands to benefit instructors and students in at least four ways. First, it provides instructors with an application-based teaching tool to help spark discussion. Second, students will find the case studies interesting and applicable to their future work lives, especially undergraduates who will soon be in the work force. Additionally, cases help students grasp course materials that may be otherwise challenging. Finally, for graduate students, the book encourages reflection on important topics for future research.

Author : Vincent R. Waldron,Jeffrey W. Kassing
Publisher : SAGE Publications
Page : 273 pages
File Size : 55,9 Mb
Release : 2010-01-19
Category : Language Arts & Disciplines
ISBN : 9781452215129

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Managing Risk in Communication Encounters by Vincent R. Waldron,Jeffrey W. Kassing Pdf

The first theory-driven, narrative-based examination of risky communication interactions in the workplace "The book does a fine job of incorporating research into a narrative framework that should be accessible for students and individuals in the business community. ... The most impressive aspect of the textbook is the use of specific, ′everyday person′ narratives to ground the concepts."—Mary Helen Brown, Auburn University "The advice provided in the book goes beyond simple advice on what or what not to say, but also advises individuals on how to manage the entire process. The book will be well-received in the classroom setting and by practitioners who encounter difficult interpersonal workplace challenges every day." —Patricia M. Sias, Washington State University This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk. Key Features • Ethically challenging and personally risky work situations are closely examined to help students understand the types of situations they will encounter in their working lives. • Vivid examples and narratives illustrate the inevitable tensions that emerge among ethical, relational, and performance obligations in the workplace. • The roles of discourse, interaction, and communication tactics in managing risk, constructing role identities, and promoting ethical workplaces are explained. • Real-life organizational scenarios and research on the lived experiences of workers help students understand how individual, organizational, and cultural forces shape workplace communication. • A theoretical model helps students and scholars integrate existing research, analyze situations, and generate new questions. Intended Audience Managing Risk in Communication Encounters: Strategies for the Workplace is intended for use as a supplemental text for undergraduate and graduate courses in organizational communication, business and professional communication, leadership communication, managerial communication, and supervisory communication

Author : Ivan Gray,Richard Field,Keith Brown
Publisher : Learning Matters
Page : 235 pages
File Size : 43,6 Mb
Release : 2010-03-31
Category : Social Science
ISBN : 9780857255730

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Effective Leadership, Management and Supervision in Health and Social Care by Ivan Gray,Richard Field,Keith Brown Pdf

This book offers a comprehensive introduction to the areas of leadership, management and supervision for line managers, supervisors and senior practitioners Taking a problem-solving approach, the book explores different aspects of leadership and management including personal effectiveness, managing and leading supervision, managing training and development, managing resources and leading and developing a team. A precise review of each project area is linked to a set of audit tools that a manager can mobilise in order to review team and personal effectiveness and develop practice.

Author : Anna M. Doro-on
Publisher : CRC Press
Page : 817 pages
File Size : 48,6 Mb
Release : 2022-09-27
Category : Political Science
ISBN : 9781498758253

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Handbook of Systems Engineering and Risk Management in Control Systems, Communication, Space Technology, Missile, Security and Defense Operations by Anna M. Doro-on Pdf

This book provides multifaceted components and full practical perspectives of systems engineering and risk management in security and defense operations with a focus on infrastructure and manpower control systems, missile design, space technology, satellites, intercontinental ballistic missiles, and space security. While there are many existing selections of systems engineering and risk management textbooks, there is no existing work that connects systems engineering and risk management concepts to solidify its usability in the entire security and defense actions. With this book Dr. Anna M. Doro-on rectifies the current imbalance. She provides a comprehensive overview of systems engineering and risk management before moving to deeper practical engineering principles integrated with newly developed concepts and examples based on industry and government methodologies. The chapters also cover related points including design principles for defeating and deactivating improvised explosive devices and land mines and security measures against kinds of threats. The book is designed for systems engineers in practice, political risk professionals, managers, policy makers, engineers in other engineering fields, scientists, decision makers in industry and government and to serve as a reference work in systems engineering and risk management courses with focus on security and defense operations.

Author : Wanda Curlee,Robert Lee Gordon
Publisher : CRC Press
Page : 248 pages
File Size : 44,7 Mb
Release : 2013-10-21
Category : Business & Economics
ISBN : 9781466568792

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Successful Program Management by Wanda Curlee,Robert Lee Gordon Pdf

Complexity theory is a great, untapped resource in the field of management. Experts agree that it can be a powerful tool for managing complex and virtual programs, but there is little material available to guide program managers on how to use complexity theory to communicate and lead effectively. Filling this void, Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers. Using language that is easy to understand, the book describes practical complexity theory techniques for establishing clear and effective communications in a virtual environment. It explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication. The information presented in this book is supported by peer review research. Each section includes a case study, section quiz, and discussion questions to reinforce learning. The book includes numerous tools, templates, and techniques that can be helpful to the seasoned program manager as well as program managers who are leading for the first time. Clarifying the nuances of complexity theory, the text will help you focus your strategic energies on the right things and arm you and your team with the skills, tools, and techniques needed to succeed in today’s program environment.

Author : Tom Kendrick
Publisher : AMACOM
Page : 344 pages
File Size : 40,7 Mb
Release : 2016-05-25
Category : Business & Economics
ISBN : 9780814436936

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How to Manage Complex Programs by Tom Kendrick Pdf

To see a program successfully through to completion, a program manager must break the work down into simpler, smaller pieces and organize it into interdependent tasks…and this book helps you do just that. Projects require managers, but programs warrant maestros. Tasked with overseeing multiple project teams and thousands of activities, program managers have one of the most challenging jobs in the market. Too many overburdened managers are leaving otherwise great jobs, even the field entirely, because they haven’t equipped themselves with the right tools in hand to take on this complex but fulfilling job. Complete with diagrams, graphs, and real-life examples, How to Manage Complex Programs explains the ins and outs of program management and provides concrete and effective techniques for structuring deliverables, workflow, and staffing. You will learn to: Decompose complex deliverables into manageable chunks Develop coherent plans for component projects Handle cross-project dependencies Organize program staff and project leaders into a high-performing team Yes, program management is challenging but the most rewarding jobs always are. Don’t let yourself become overburdened and tempted to leave a field in high demand of hard workers such as yourself. These proven strategies are the key to finding both relief and success!

Author : Shang Gao,Lazar Rusu
Publisher : IGI Global
Page : 392 pages
File Size : 47,8 Mb
Release : 2015-01-31
Category : Computers
ISBN : 9781466674745

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Modern Techniques for Successful IT Project Management by Shang Gao,Lazar Rusu Pdf

Computer technology provides the opportunity for innovation and progress in the daily operations and initiatives of corporations. Despite the positive elements of integrating technology into the workplace, corporations continue to struggle with the challenges created by rapid technological advancements. Modern Techniques for Successful IT Project Management brings together academic research and professional practice to examine the complexity of implementing technology into the structure and organization of a corporation's ventures. This publication is an essential reference source for researchers, professionals, and upper-level university students working in the fields of project management, information systems, and IT project management interested in the methodologies and research necessary to improve the impact of Information Technology.

Author : United States. Columbia Accident Investigation Board
Publisher : Unknown
Page : 252 pages
File Size : 52,5 Mb
Release : 2003
Category : Government publications
ISBN : UFL:31262077508009

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Report by United States. Columbia Accident Investigation Board Pdf

Author : United States. Columbia Accident Investigation Board
Publisher : Unknown
Page : 254 pages
File Size : 43,7 Mb
Release : 2003
Category : Space shuttles
ISBN : HARVARD:32044074086703

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Columbia Accident Investigation Board Report by United States. Columbia Accident Investigation Board Pdf

Vols. 2-6 of the CAIB's Final Report contain appendices that provide the supporting documentation for the main text of the Final Report contained in Vol. 1, which was released on Aug. 26, 2003. These appendix materials were working documents. They contain a number of conclusions and proposed recommendations, several of which were adopted by the CAIB in Vol. 1. The other conclusions and proposed recommendations drawn in Vols. 2-6 do not necessarily reflect the views of the CAIB but are included for the record. When there is conflict, Vol. 1 takes precedence. It alone is the CAIB's official statement.

Author : United States. Columbia Accident Investigation Board
Publisher : Unknown
Page : 252 pages
File Size : 45,8 Mb
Release : 2003
Category : Space shuttles
ISBN : OSU:32435072483175

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Columbia Accident Investigation Board, Report Vol. 1, August 2003, * by United States. Columbia Accident Investigation Board Pdf

Author : Food and Agriculture Organization of the United Nations
Publisher : Food & Agriculture Org.
Page : 35 pages
File Size : 41,8 Mb
Release : 2022-06-29
Category : Technology & Engineering
ISBN : 9789251359051

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Good practices for monitoring and evaluation of national phytosanitary systems by Food and Agriculture Organization of the United Nations Pdf

This report provides insights into good practices for monitoring and evaluation (M&E) of national phytosanitary systems. Sharing these good M&E practices will enhance learning across the IPPC community and encourage National Plant Protection Organizations (NPPOs) to develop national level phytosanitary M&E systems. M&E can play a supporting role in the implementation of national strategies for phytosanitary systems, and in the implementation of the IPPC Strategic Framework (2020–2030). NPPOs that have M&E systems and processes in place can respond more effectively to changing circumstances and can manage their work to align with national and international strategic plans or frameworks. Learning from each other on what works in different contexts can help countries improve M&E practices and thus increase the impact of their work to keep plant resources free of pests.