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Mastering Communication in Social Work by Martin Bailey,Linda Gast Pdf
Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout. This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
Mastering Communication at Work: How to Lead, Manage, and Influence by Ethan F. Becker,Jon Wortmann Pdf
Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.
Communication and Interpersonal Skills in Social Work by Juliet Koprowska Pdf
Communication and Interpersonal Skills in Social Work are at the heart of effective social work practice. This book offers students a solid grounding in the core knowledge and skills of communication needed for effective practice. The book takes the key theories in communication and explains them in a systematic and practice-related way, essential for both undergraduate and postgraduate students to develop a critical understanding of the subject. This crucial fifth edition supports students with core communication skills by providing in-depth coverage closely interwoven with learning features that engage, stimulate and challenge. Working with children, adults and those with learning difficulties are all fundamental aspects of the book making it useful to students of all disciplines.
Effective communication is a vital part of the social worker's job. This welcome new edition of a classic text provides students and practitioners with essential advice and guidance about communicating and interacting in a range of social work settings. Based on the author's extensive personal and teaching experience, the text offers a succint introduction to a variety of communication techniques, including symbolic, non-verbal, verbal, written and electronic forms of communication. Importantly, it discusses the perspectives of service users and explores their experiences and interpretations of how a social worker looks, acts and speaks, thus giving a real insight into the implicit messages being conveyed. New to this edition are Putting it into Practice activities and further reading suggestions, designed to support learning and understanding and to enable readers to reflect critically for practice. Written in an appealing narrative style that cannot fail to draw the reader in, Communication in Social Work is an engaging and comprehensive book suitable both for social work and social care students and for newly qualified practitioners wanting to refresh their thinking and skills.
Developing Your Communication Skills in Social Work by Paula Beesley,Melanie Watts,Mary Harrison Pdf
What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills. Key features: - Wide range of case studies from an array of service areas and user groups - Reflective tasks and questions to stimulate critical thinking and discussion - Skills audits to test where your strengths are and areas for development This book is designed to guide readers in developing their own communication style that best suits them to become an effective social worker, whilst meeting the needs of their service user group and individual service user.
The Survival Guide for Newly Qualified Social Workers, Second Edition by Helen Donnellan,Gordon Jack Pdf
So, you've passed your degree and have started your first job. But are you confident about translating the theory into practice? Are you prepared to juggle the workload of a busy social worker? Do you have a plan for your continuing professional development? This practical guide provides a wealth of suggestions to help you to hit the ground running in the early stages of your new career. Fully revised and updated with the latest national frameworks for NQSWs, this survival guide provides a range of strategies for managing your time and workload, and offers suggestions for finding support, coping with stress and maintaining job satisfaction. It addresses different ways of handling challenging and unfamiliar situations with colleagues, managers, other professionals and service users. Each chapter concludes with a checklist of key points as a ready reference for practitioners preparing to face the daily challenges of their new professional status. This invaluable guide will be an essential support for all students, post-qualification and returning practitioners who need to make a smooth transition to practice and be successful in the workplace.
Relationship-Based Social Work, Second Edition by Gillian Ruch,Danielle Turney,Adrian Ward Pdf
This comprehensive guide to relationship-based practice in social work communicates the theory using illustrative case studies and offers a model for practice. Updated and expanded, it now includes increased coverage of anti-oppressive and diversity issues, service user perspectives and systemic approaches in social work. The book explores the ranges of emotions that practitioners may encounter with service users, and covers working in both short-term and long-term professional relationships. It also outlines key skills, such as how to establish rapport, and explores systemic issues, such as building appropriate support systems for practice, management and leadership.
Professionalism and Self-Management by Godfred Boahen,Fran Wiles Pdf
Dr Godfred Boahen is a Policy and Research Officer at the British Association of Social Workers (BASW), UK. Dr Fran Wiles is a qualified social worker registered with the Health and Care Professions Council and Senior Lecturer in Social Work at the Open University, UK. What does it mean to be ‘professional’ in social work? Which professional skills and values should you develop as a social worker or student of the field? Can developing self-management help social workers to refine their professional skills? This accessible yet rigorous text, written by authors with extensive social work experience, advances the theory that there is one guiding thread behind the skills and capabilities associated with professionalism: self-management. This novel insight gains its relevance from the fact that social workers are increasingly expected to demonstrate high standards of professionalism when working with service users and colleagues but often lack the support to achieve this end. The authors also show that professionalism entails the deployment of appropriate skills to motivate and empower service users to change problematic behaviours. Whether the reader is a student of social work, working with children and families or with adults, or looking to draw on self-management skills in planning their continuing professional development (CPD), this concise effort offers the reader a rich exploration of professional practice. Divided into theory and practice, the book includes: • Sociological theories on professionalization and the role of values in practice. • Advice for developing self-management, emotional intelligence and self-efficacy through an exploration of evidence-based literature, research notes and case studies. • Guidance on professional social work communication skills, with particular attention to power relations in selecting appropriate communication methods in different contexts and with diverse people. • Safeguarding in the light of professionalism and critical analysis. • Leadership skills, and professional development to achieve leadership within a wider team or agency. *** This book forms part of the Social Work Skills in Practice series. The series focuses on key social work skills required for working with children and adult service users, families and carers. The books offer both theoretical and evidence-informed knowledge, alongside the application of skills relevant to day-to-day social work practice. They are an invaluable resource for pre-qualifying students, newly-qualified social workers, academics teaching and researching in the field, as well as social work practitioners, including practice educators, pursuing continuing professional development.
If you have trouble communicating effectively and would like to change that so you can enjoy more success in your social and business life, then keep reading!Ineffective communication skills can have a drastic and lasting effect on your life. They can hamper career prospects, end personal relationships, and damage your mental health.Improving your communication skills can be tricky, but with the right help, it is more than possible. Effective Communication is the perfect way to guide you through this learning process. In this book, we will discuss in depth: The skills that will dramatically improve your social life The one skill above all that will ensure success How to get around the things that hold you back Why positivity make such a difference Matering body language How to keep the conversation flowing What to say during a disagreement And lots more
Reflective Social Work Practice by Richard Ingram,Jane Fenton,Ann Hodson Pdf
This book provides social workers with a framework for reflecting on their day-to-day practice. Using a social worker's diary as a starting point, it provides valuable insight in to how reflection enhances skills and how factors such as values and emotions can shape social work practice.
The Best Interests Assessor Practice Handbook by Rachel Hubbard,Kevin Stone Pdf
The Best Interests Assessor (BIA) Practice Handbook is firmly grounded in real-life practice and remains the only textbook focusing directly on the BIA role. Offering clear and practical advice on the legal elements of the role, and the values and practice elements of working within the Deprivation of Liberty Safeguards (DoLS) framework, this is essential reading for BIA students and practitioners. This fully-updated edition takes account of recent legislative changes, including the planned changes from the Liberty Protection Safeguards (LPS), recent case law and the impact of the COVID-19 pandemic on BIA practice. Packed with advice on delivering effective, person-centred, rights-driven practice, it includes: • case studies; • legal summaries; • decision-making activities; • CPD support; • examples of new case law in practice. Looking forward, the book considers the new context for practice in the Approved Mental Capacity Professional (AMCP) role within the LPS and the potential roles that BIAs might fulfil in this new framework in the future.
21 Days of Effective Communication by Ian Tuhovsky Pdf
Discover how unlocking the hidden secrets to successful communication can create powerful, changes across all areas of your life. As we travel on our journey through life, many of us pick up poor communication habits, but could these habits be holding you back from enjoying all the health, happiness, love and freedom you truly deserve? In 21 Days of Effective Communication, you'll learn not only why the way you communicate makes all the difference to your success, but also just how easy it is to eliminate bad communication habits, overcome your limitations and build better relationships. The best part? You can achieve all this - and more - within just three short weeks. Enjoy immediate improvements to the way you communicate, right from day 1 Packed full of fast, efficient methods for developing better communication skills, this highly practical, step-by-step guide is designed to start producing the results you need IMMEDIATELY. ● There are NO long-winded explanations ● NO complicated processes ● NO psychobabble and absolutely NO jargon... ...Just clear, simple, and powerful exercise you can use right away to: ● Breeze through any social situation feeling cool, calm, and confident at all times. ● Build meaningful, rewarding relationships at work, at home, and in your love life. ● Become a better listener and offer effective emotional support to those you care about. Accelerate your success and start achieving your biggest goals today with just a few, simple techniques Improving your communications skills is about much more than getting on better with those around you. By taking the easy-to-follow, actionable steps outlined in this book, you'll discover how effective communication can make an enormous difference in all areas of your life. Over the course of just 21 days, you'll learn: ● How changing one small word can make a huge difference in the way you approach challenges, overcome obstacles, and achieve your biggest goals. ● How the awesome power of gratitude can work miracles on your mood, your mindset, and your well-being. ● How to successfully persuade, engage, and ask the questions that get you the results you truly want, every single time. ● And MUCH more! Unlock the hidden secrets to better communication and start transforming your life for the better today. Click the BUY NOW button above to order your copy of 21 Days of Effective Communication and you'll also receive a complete, 120 e-book, Mindfulness-Based Stress and Anxiety Management Techniques absolutely free.
Specialist Communication Skills for Social Workers by Johanna Woodcock Ross Pdf
This book gives students a solid understanding of the key issues involved in effective communication within social work settings. Now going into its second edition, it combines practical examples with a clear theoretical approach and demonstrates the subtleties of communication with specific and diverse service users and carers.
The Art of Connecting: Mastering Communication Skills for Work and Life by Gaurav Garg Pdf
In our complex, fast-paced world, the ability to communicate effectively has never been more essential, or more challenging. Technology allows us to reach a global audience instantly, yet risks distancing us from the nuances of face-to-face human connection. Demands on our time and attention relentlessly erode focus. Diverse perspectives are heard, yet people retreat further into confirmation bias bubbles. Mastering communication requires continuously relearning the timeless principles of truly listening, building trust, choosing words carefully, and relating to others with empathy and clarity. This book delves deeply into the psychology, neuroscience, and social dynamics that enable us to break down barriers and biases to forge mutual understanding. Drawing upon decades of research across fields including linguistics, behavioral economics, organizational leadership, and intercultural relations, I detail proven techniques to become an engaging storyteller, active listener, skilled negotiator, persuasive speaker, and open-minded global citizen. This 360 degree mastery of communication elevates everything from your dinner conversations, to managing teams, delivering dynamic presentations, resolving conflicts, persuading customers, and succeeding in our increasingly complex multicultural world. Apply the lessons in this book to enliven personal connections, accelerate your career, lead high-performing teams, and drive change. Turn molded, transactional communication into rich bonds of meaning that create significance and impact. By internalizing these philosophies, you will communicate better today than yesterday, and better tomorrow than today. Join me on this profound journey of self-discovery, lifelong learning, and human connection.
