Mastering Communication At Work How To Lead Manage And Influence
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Mastering Communication at Work: How to Lead, Manage, and Influence by Ethan F. Becker,Jon Wortmann Pdf
Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.
Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence by Ethan F. Becker,Jon Wortmann Pdf
The classic international bestseller, updated for the hybrid work world, including a new chapter on virtual communication. Excellent communicating skills have always been crucial to success in leadership and management roles—and that’s one of the reasons the first edition of this book, Mastering Communication at Work, has been an international bestseller taught at universities and referred to by leading CEOs. In the years since it was first published, it’s been the go-to “communication playbook,” helping leaders develop strategic responses and communication tactics with clear, actionable advice. What’s changed in the last ten years? Well, nothing—and everything. The fundamentals of effective communication are the same, as are many of the challenges leaders face, generation after generation. You still need to “match your listener’s tendency” and “validate,” and you still need to guard against “defensiveness.” What has changed is how some of the fundamentals and challenges are applied and met in today’s world—both real and virtual, in remote and on-site working environments. Mastering Communication at Work, 2nd Edition features an essential new chapter on remote team communication along with additional content on equitable leadership and updated case studies. Throughout, you’ll find practical, hands-on advice and strategies that can help you reach your potential when preparing for big conversations and important presentations, help you reduce everyday stress and improve your organization’s performance at every level.
Develop your leadership communication Communicating with Mastery provides readers with a rich treasure trove of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go, it provides you quick access to helpful approaches to vexing communication problems leaders face today in speaking and writing to various audiences. Projects often fail not because of the vision, but in the articulation of that vision. With the help of this book, you’ll learn how to ensure you get the results you desire as a leader and communicator including: Speak with conviction and write with impact Tailor your communication to any goal, setting, or audience Scale your leadership through effective coaching Every time you write or speak, you need to make your words count. And this book shows you how.
Communication skills are the foundation of strong relationships, successful businesses, and effective leadership. Daily Communication is an attempt to distill life-changing ideas from the best resources on communication and influence in daily easy-to-read meditations. In this book, the knowledge and wisdom of renowned authors and thought leaders such as Dale Carnegie, Leil Lowndes, Chris Anderson, Thich Nhat Hahn, Carmine Gallo, Keith Ferrazzi, John C. Maxwell, and Chris Voss have been distilled in a form that is easy to digest and consume (even if you're not a reader!). Every meditation has been crafted to give you either the essence and the formula, if you will, of the subject at hand or a groundbreaking idea introduced by the respective author through their work. The fundamentals of building lasting friendships and influencing people will never change and that’s why it’s crucial that we learn and practice them in our day-to-day life to advance forward both personally and professionally. The condensed timeless knowledge and wisdom in these meditations will not only help you in navigating through the complexities that come with living and working in the modern world, but also guide you in your quest to live a successful life enriched with happy and fulfilling relationships.
Communication For Change Management: Mastering Communication To Architect Change by Gifford Thomas Pdf
Are you familiar with any of the statements below: "I was baffled about the changes in my company.""Management fail to communicate the reason for the change." "I offered my feedback, but my manager did not take me seriously.""I heard about the changes via the grave vine.""I have problems communicating with my team.""My employees are not buying into the changes."Sadly, when companies promote people into a management position and do not provide the necessary training, they end up with a host of bosses who have significant problems communicating with their team. From my research, 60% of new managers underperform in their first two years resulting in increased performance gaps, an uninspired workforce and a significantly high rate of employee turnover. Many managers and leaders have a significant problem communicating effectively with their team, and as a result, their team suffers, and their organization becomes a very toxic place to work. Change is hard for many people, and quite frankly people don't like change. As the leader, you must understand the crucial role communication plays in your organization especially during a change because it will determine if your change is a success or a complete failure. This book will help all leaders (existing, new and upcoming) understand why communicating the "why" of the change is so essential, the various communication channels one can use to deliver their message, how to segment their communication and many, many more. This book will help any leader from any sector create an excellent organization, and in the process help all leaders become great communicators.
Communication and Educational Technology - E-Book by Sharma Suresh Pdf
Communication and Educational Technology is precisely written as per the syllabus prescribed for the undergraduate nursing studies. It is useful as an introductory textbook for the postgraduate nursing students and can also be of help for the other health care professionals to understand the concepts of communication and teaching–learning pedagogy. The book is an excellent attempt towards introducing the readers to the basics of communication and educational technology in the education of nurses and other health care professionals. The content has been updated and enriched by including new topics such as the following: Definition, types, organization, development process and models, and determinants of curriculum Meaning, purposes and components of item analysis including item difficulty, discrimination index and effectiveness of destructors The clinical teaching methods such as nursing case study, nursing case presentation, nursing rounds, bedside nursing clinics, nursing assignments, nursing care conference, health care team conference, process recording and field visit are presented in more details. A number of working examples have been added to facilitate ease of learning. A total of 350 multiple choice questions have been included in this textbook: 150 MCQs are placed within the end-of-chapter exercises and 200 comprehensive MCQs are placed in Appendix B. These will be useful for the readers to prepare for qualifying the postgraduate and doctoral level nursing entrance exams and nursing faculty/teachers’ recruitment exams. Every chapter has been provided with Learning Objectives and Key Terms in its beginning.
Leading for Excellence by Thomas R. Harvey,Bonita M. Drolet,Douglas P. DeVore Pdf
This book covers what twelve steps school leaders need to take to make for a high-achieving school environment. It encompasses strong leadership, vision and values, high expectations, embedded professional development, flexibility and resilience, and seven more steps. It concludes with a questionnaire, the High Expectations Environmental Scale (HEES), which you may apply to your organization to determine its level of high expectations.
Author : Dr. R. Gnanadevan and Dr. R. Babu Publisher : Lulu.com Page : 338 pages File Size : 45,6 Mb Release : 2024-06-26 Category : Electronic ISBN : 9780359488322
Are you “leadership material?” More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance. EP is an amalgam of qualities that true leaders exude, a presence that telegraphs you're in charge or deserve to be. Articulating those qualities isn't easy, however. Based on a nationwide survey of college graduates working across a range of sectors and occupations, Sylvia Hewlett and the Center for Talent Innovation discovered that EP is a dynamic, cohesive mix of appearance, communication, and gravitas. While these elements are not equal, to have true EP, you must know how to use all of them to your advantage. Filled with eye-opening insights, analysis, and practical advice for both men and women, mixed with illustrative examples from executives learning to use the EP, Executive Presence will help you make the leap from working like an executive to feeling like an executive.
Author : John Zinkin,Christopher Bennett Publisher : Walter de Gruyter GmbH & Co KG Page : 366 pages File Size : 55,7 Mb Release : 2021-09-07 Category : Business & Economics ISBN : 9783110707878
The Principles and Practice of Effective Leadership by John Zinkin,Christopher Bennett Pdf
This thought-provoking and timely book asserts that the dichotomy between leaders and managers described in much business literature fails to recognize how the two roles overlap. The book discusses techniques for senior executives based on history and neuroscience to enhance their "managerial leadership" in different environments. The ethical dilemmas of directors and executives are explored, with lessons from both leadership failures and successes. The Principles and Practice of Effective Leadership redefines "leadership" as a morally neutral activity, reflecting the impact of strategic, cultural and operational contexts on a leader’s effectiveness. The authors suggest there are universal but morally neutral techniques for effective leadership that depend on the context in which they are practiced. In Part 1, the careers and personalities of historical figures including Elizabeth Tudor, Napoleon, and Atatürk are examined. Part 2 deliberates on why leadership cannot be separated from effective management and concludes that leadership is managerial, and best encapsulated in the concept of "wayfinding." In Part 3, the authors discuss the techniques "wayfinders" can learn to be both effective and ethical, using a simple and practical framework. This insightful book is essential reading for professionals, coaches, consultants, and academics interested in techniques and ethics of leadership and executive education.
Rebuilding Sustainable Communities for Children and their Families after Disasters by Adenrele Awotona Pdf
Disasters impose enormous misery on children, the most vulnerable members of the community. Records show that two million children have died as a direct consequence of armed conflict over the past decade. Globally, millions more have suffered death, disease, and dislocation as a result of such natural disasters as earthquakes, droughts, and floods. And even when emergency relief is available, permanent human damage remains; all too often, families fall apart, women are assaulted and degraded, and children are left to take care of themselves. In November 2008, the Center for Rebuilding Sustainable Communities after Disasters at the University of Massachusetts Boston, USA, hosted an international conference to examine how to reconstruct sustainable communities that would be safe and secure for children and their families after disasters. This volume collects some of the papers that were presented at the conference. It is remarkable for the sheer assortment of topics covered. These include the role of gender equality in alleviating poverty and assisting children, their families and their communities after disasters; war and child soldiers; lessons from Hurricane Katrina and the Tsunami; the nature of psychosocial resilience and its significance for managing mass emergencies, disasters and terrorism; and, the promotion of human dignity in the creation of sustainable environments that empower families in the aftermath of disasters.
Leading Without Authority by Keith Ferrazzi,Noel Weyrich Pdf
The #1 New York Times bestselling author of Never Eat Alone redefines collaboration with a radical new workplace operating system in which leadership no longer demands an office, an official title, or even a physical workplace. “An actionable methodology for any team to thrive during the decade of exponential change ahead.”—Peter H. Diamandis, founder of XPRIZE and Singularity University, bestselling co-author of Abundance, Bold, and The Future Is Faster Than You Think In times of stress, we have a choice: we can retreat further into our isolated silos, or we can commit to “going higher together.” When external pressures are mounting, and employees are working from far-flung locations across the globe, says bestselling author Keith Ferrazzi, we can no longer afford to waste time navigating the complex chains of command or bureaucratic bottlenecks present in most companies. But when we choose the bold new methodology of co-elevation as our operating model, we unlock the potential to boost productivity, deepen commitment and engagement, and create a level of trust, mutual accountability, and purpose that exceeds what could have been accomplished under the status quo. And you don’t need any formal authority to do it. You simply have to marshal a commitment to a shared mission and care about the success and development of others as much as you care about your own. Regardless of your title, position, or where or how you work, the ability to lead without authority is an essential workplace competency. Here, Ferrazzi draws on over a decade of research and over thirty years helping CEOs and senior leaders drive innovation and build high-performing teams to show how we can all turn our colleagues and partners into teammates and truly reboot the way we work together.
In leadership as in life, only practice makes perfect. Habits are powerful, and The Leader Habit offers a simple, original approach to dramatically improving even our weakest areas. Routines quietly undergird large portions of what we do and how we function. Habit formation can speed success in the workplace as well--even in complex areas like leadership. Leadership training expert and bestselling author Martin Lanik spotlights 22 essential leadership abilities, breaking them down into a series of small, learnable behaviors. In The Leader Habit, you will find: Compelling evidence on how habits shape our lives, and how leadership is simply a series of habits Content based on original research that looks at 795 leaders across the globe, identifying 22 essential leadership skills and 79 micro-behaviors that make up those skills Simple exercises to turn effective leadership behaviors into ingrained habits, along with clear cues that tell you when to practice each A Leader Habit Quiz that assesses 6 personality traits and points to behaviors that you’ll find most rewarding Tips for staying motivated, avoiding procrastination, and sustaining progress The book's simple formula focuses on developing one skill at a time: sell the vision, delegate well, innovate often, empower others, overcome resistance, build strategic relationships, focus on customers, listen actively, negotiate effectively, and more. Many of us aspire to great leadership by consuming books and training. However, unless you intentionally reinforce the right behaviors, results are fleeting. The Leader Habit builds the "muscle memory" to turn leadership skills into lasting habits.
Wall Street Journal Bestseller From the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership. You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization's goals. Unfortunately, David Marquet argues, that's an outdated model of leadership that just doesn't work anymore. As a leader in today's networked, information-dense business climate, you don't have full visibility into your organization or the ground reality of your operating environment. In order to harness the eyes, ears, and minds of your people, you need to foster a climate of collaborative experimentation that encourages people to speak up when they notice problems and work together to identify and test solutions. Too many leaders fall in love with the sound of their own voice, and wind up dictating plans and digging in their heels when problems begin to emerge. Even when you want to be a more collaborative leader, you can undermine your own efforts by defaulting to command-and-control language we've inherited from the industrial era. It's time to ditch the industrial age playbook of leadership. In Leadership is Language, you'll learn how choosing your words can dramatically improve decision-making and execution on your team. Marquet outlines six plays for all leaders, anchored in how you use language: • Control the clock, don't obey the clock: Pre-plan decision points and give your people the tools they need to hit pause on a plan of action if they notice something wrong. • Collaborate, don't coerce: As the leader, you should be the last one to offer your opinion. Rather than locking your team into binary responses ("Is this a good plan?"), allow them to answer on a scale ("How confident are you about this plan?") • Commit, don't comply: Rather than expect your team to comply with specific directions, explain your overall goals, and get their commitment to achieving it one piece at a time. • Complete, not continue: If every day feels like a repetition of the last, you're doing something wrong. Articulate concrete plans with a start and end date to align your team. • Improve, don't prove: Ask your people to improve on plans and processes, rather than prove that they can meet fixed goals or deadlines. You'll face fewer cut corners and better long-term results. • Connect, don't conform: Flatten hierarchies in your organization and connect with your people to encourage them to contribute to decision-making. In his last book, Turn the Ship Around!, Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership is Language he gives businesspeople the tools they need to achieve such transformational leadership in their organizations.
