Meeting Excellence

Author : Glenn M. Parker,Robert Hoffman
Publisher : John Wiley & Sons
Page : 214 pages
File Size : 55,7 Mb
Release : 2010-12-17
Category : Business & Economics
ISBN : 9781118040973

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Meeting Excellence by Glenn M. Parker,Robert Hoffman Pdf

Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe. This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to Create an action-focused meeting agenda Ensure that everyone participates in discussion Deal with disruptive and inattentive people Develop a climate of trust among meeting participants Create and deliver effective meeting presentations Stay on track to achieve your meeting goals Achieve clear communication during a multicultural meeting Liven up a dreary and unproductive meeting Close your meeting on an upbeat and positive note Get action on team action items Improve meeting communications with line management Evaluate your meeting quickly and effectively Choose among various web-based meeting tools

Author : Tom Peters
Publisher : Vintage
Page : 356 pages
File Size : 42,8 Mb
Release : 2018-04-03
Category : Business & Economics
ISBN : 9780525434634

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The Excellence Dividend by Tom Peters Pdf

“Tom Peters' new book is a bundle of beautiful dynamite. While I've been a CEO for 30 years, I still learned much worth knowing from The Excellence Dividend. You will too.” —John C. Bogle, founder, Vanguard For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. With his unparalleled expertise and inimitable charisma, Peters offers brilliantly simple, actionable guidelines for success that any business leader can immediately implement. He provides a roadmap for your organization and for you as an individual to thrive amidst the tech tsunami, and he has a lot of fun doing it. The Excellence Dividend is an important new book from one of today’s greatest business thinkers.

Author : Glenn Parker
Publisher : Unknown
Page : 128 pages
File Size : 47,8 Mb
Release : 2006
Category : Business meetings
ISBN : OCLC:697520605

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Meeting Excellence by Glenn Parker Pdf

Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.

Author : Dennis Snow,Teri Yanovitch
Publisher : John Wiley & Sons
Page : 261 pages
File Size : 53,8 Mb
Release : 2009-11-16
Category : Business & Economics
ISBN : 9780470503805

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Unleashing Excellence by Dennis Snow,Teri Yanovitch Pdf

A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.

Author : William G. Bowen,Martin A. Kurzweil,Eugene M. Tobin,Susanne C. Pichler
Publisher : University of Virginia Press
Page : 476 pages
File Size : 51,5 Mb
Release : 200?
Category : Political Science
ISBN : 0813933390

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Equity and Excellence in American Higher Education by William G. Bowen,Martin A. Kurzweil,Eugene M. Tobin,Susanne C. Pichler Pdf

Thomas Jefferson once stated that the foremost goal of American education must be to nurture the "natural aristocracy of talent and virtue." Although in many ways American higher education has fulfilled Jefferson's vision by achieving a widespread level of excellence, it has not achieved the objective of equity implicit in Jefferson's statement. In Equity and Excellence in American Higher Education, William G. Bowen, Martin A. Kurzweil, and Eugene M. Tobin explore the cause for this divide. Employing historical research, examination of the most recent social science and public policy scholarship, international comparisons, and detailed empirical analysis of rich new data, the authors study the intersection between "excellence" and "equity" objectives. Beginning with a time line tracing efforts to achieve equity and excellence in higher education from the American Revolution to the early Cold War years, this narrative reveals the halting, episodic progress in broadening access across the dividing lines of gender, race, religion, ethnicity, and socioeconomic status. The authors argue that despite our rhetoric of inclusiveness, a significant number of youth from poor families do not share equal access to America's elite colleges and universities. While America has achieved the highest level of educational attainment of any country, it runs the risk of losing this position unless it can markedly improve the precollegiate preparation of students from racial minorities and lower-income families. After identifying the "equity" problem at the national level and studying nineteen selective colleges and universities, the authors propose a set of potential actions to be taken at federal, state, local, and institutional levels. With recommendations ranging from reform of the admissions process, to restructuring of federal financial aid and state support of public universities, to addressing the various precollegiate obstacles that disadvantaged students face at home and in school, the authors urge all selective colleges and universities to continue race-sensitive admissions policies, while urging the most selective (and privileged) institutions to enroll more well-qualified students from families with low socioeconomic status.

Author : Alan Skelton
Publisher : Routledge
Page : 202 pages
File Size : 53,9 Mb
Release : 2005-11-17
Category : Education
ISBN : 9781134317622

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Understanding Teaching Excellence in Higher Education by Alan Skelton Pdf

What makes a university teacher 'excellent'? As debates rage about whether this is down to subject knowledge, communication skills, taking a research-led approach or being a technological whiz, this book provides the first in-depth examination of teaching excellence in higher education. Identifying and examining interpretations of teaching excellence, it considers what ‘excellent’ means and implies for practice.

Author : Kristi L. Bowman
Publisher : Oxford University Press
Page : 761 pages
File Size : 40,7 Mb
Release : 2021
Category : Law
ISBN : 9780190697402

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The Oxford Handbook of U.S. Education Law by Kristi L. Bowman Pdf

This handbook is currently in development, with individual articles publishing online in advance of print publication. At this time, we cannot add information about unpublished articles in this handbook, however the table of contents will contunue to grow as additional articles pass through the review process and are added to the site. Please note that the online publication date for this handbook is the date that the first article in the title was published online.

Author : Daniel T. Daley
Publisher : Industrial Press Inc.
Page : 296 pages
File Size : 53,7 Mb
Release : 2008
Category : Business & Economics
ISBN : 0831133740

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The Little Black Book of Maintenance Excellence by Daniel T. Daley Pdf

Offers an introduction to the concept of 'excellence' in the several forms of maintenance used during the life of any system or facility. This book looks at various distinct forms of maintenance including: Routine Maintenance, Turnaround Maintenance, Program Maintenance, Project (Maintenance) Management, and Reliability in Maintenance.

Author : Joe D. Batten
Publisher : Wipf and Stock Publishers
Page : 222 pages
File Size : 43,8 Mb
Release : 2003-06-03
Category : Social Science
ISBN : 9781725200289

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Expectations and Possibilities by Joe D. Batten Pdf

Joe Batten, one of America's leading management consultants, presents his dynamic can do philosophy of personal and professional fulfillment...a practical action guide based on years of working with successful, goal-oriented people. This isn't a book of nebulous advice, but a highly readable, time-tested, step-by-step program for changing your life!

Author : Anonim
Publisher : Unknown
Page : 1986 pages
File Size : 43,8 Mb
Release : 1985-10
Category : Administrative law
ISBN : UFL:31262097987803

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Federal Register by Anonim Pdf

Author : Glenn M. Parker
Publisher : Human Resource Development
Page : 34 pages
File Size : 52,8 Mb
Release : 2010-07
Category : Business & Economics
ISBN : 9781599962054

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Team Trust by Glenn M. Parker Pdf

When there isn't a high level of trust among team members, communication is guarded, the climate is tense, meetings are stiff and formal and the team goes nowhere. This text tackles this often-ignored subject and is exactly what leaders need to build a team of employees who trust each other - and their leader.

Author : Giuseppe Mancia,Guido Grassi,Konstantinos Tsioufis,Anna Dominiczak,Enrico Agabiti Rosei
Publisher : CRC Press
Page : 650 pages
File Size : 41,8 Mb
Release : 2019-06-06
Category : Health & Fitness
ISBN : 9780429583346

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Manual of Hypertension of the European Society of Hypertension, Third Edition by Giuseppe Mancia,Guido Grassi,Konstantinos Tsioufis,Anna Dominiczak,Enrico Agabiti Rosei Pdf

The Manual of Hypertension of the European Society of Hypertension reflects emerging concepts that have the potential to impact diagnostic and therapeutic approaches to hypertension. Updating all material, this new edition also delves into a number of areas that have received heightened interest in recent years or have become a matter of debate due to the controversial interpretation of the available data. FEATURES Reflects emerging concepts impacting diagnostic and therapeutic approaches Explores background, history, epidemiology, and risk factors Describes pharmacological, nonpharmacological, and medical treatments Examines hypertension in special populations and treatment

Author : Anonim
Publisher : Unknown
Page : 586 pages
File Size : 53,5 Mb
Release : 1999
Category : Sales meetings
ISBN : CORNELL:31924059648422

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Successful Meetings by Anonim Pdf

Author : Carolyn Dewar,Scott Keller,Vikram Malhotra
Publisher : Simon and Schuster
Page : 384 pages
File Size : 55,6 Mb
Release : 2022-03-15
Category : Business & Economics
ISBN : 9781982179670

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CEO Excellence by Carolyn Dewar,Scott Keller,Vikram Malhotra Pdf

"Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--

Author : Henry Williamson
Publisher : Xlibris Corporation
Page : 391 pages
File Size : 45,8 Mb
Release : 2002-12-01
Category : Social Science
ISBN : 9781401072681

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Race to Excellence by Henry Williamson Pdf

This book realistically identifies specific core areas of racial strife and at the same time ties the real issues of race relations into the nature of government. It is different from many others that may be similar, in that there is no hidden agenda: everything is out in the open. In addition, the book has feeling, passion, humor, substance, and clarity. Not only that, it has a message that is sure to help many, many individuals, both American and others, gain greater insight into what it takes to gain and maintain "liberty and justice for all" our citizens.