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The High Cost of Low Morale...and what to do about it by Carol A. Hacker Pdf
While the morale of an organization is an intangible element composed of feelings and attitudes of individuals and groups, the effects of morale include tangible and extremely important factors such as profits, efficiency, quality, and productivity. Low morale and its costliest indicator, high turnover, can be a tremendous drain on a company's finances. Managers often view morale as mysterious and unpredictable, when in fact it is a measurable, controllable expense. The High Cost of Low Morale explores the underlying causes of low morale and offers you field-proven, practical methods for increasing morale and reducing turnover in your organization.
During World War I, when Captain J. T. MacCurdy, a Canadian psychiatrist and Cornell University lecturer, was despatched on a special mission to Britain, he undertook one of the earliest studies of war neuroses. The new factor was the availability of high explosives following Nobel’s discovery of dynamite in 1867 (nitroglycerin and diatomaceous earth) and developments thereof such as trinitrotoluene (TNT) and picric acid. High explosives were a boon to the mining and the civil engineer but inflicted terrible injuries on combatants. Shell shock—or, as we would now call it, post-traumatic stress disorder—resulted from extreme experiences on the battlefield, injury, concussion, being buried alive or simply the scale of the slaughter. This book, which was first published in 1943, contains the text of lectures delivered by Dr. J. T. MacCurdy to groups of officers from the army and the auxiliary women’s services early in WWII. MacCurdy, continuing on from his findings during WWI, discusses the nature of fear, the national factors at play in the creation and sustainability of morale with reference to the Allied and Axis powers, and the significance of psychological factors in practice in an organized community. “This intelligent, objective analysis of the nature of the psychological factor in war was intended for the British soldier, but its interest and application are universal.”—Foreign Affairs
Performance is the key outcome of high morale, and the reason why it should be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection.
This book, first published in 1979, is an analysis of the wartime Ministry of Information, responsible for the maintenance of public morale. How was it that British morale remained high, yet the department responsible was so bad? This book examines the domestic work of the Ministry and offers an unprecedented insight into the mind of both government and people during the war. It answers key questions: How did a government department assess and set about maintaining morale? How did it handle the social and political questions associated with morale – post-war social reform, press freedom and censorship, the nature of the Soviet regime? How sound in fact was civilian morale, on the basis of the secret Wartime Intelligence reports then available? One of the most fascinating aspects of this book is the Ministry’s constant internal debate on how its responsibilities should best be carried out. It is a key work of research on the political, psychological and mass communications problems facing a society at war.
How Britain, standing alone, persevered in the face of near-certain defeat at the hands of Nazi Germany From the comfortable distance of seven decades, it is quite easy to view the victory of the Allies over Hitler's Germany as inevitable. But in 1940 Great Britain's defeat loomed perilously close, and no other nation stepped up to confront the Nazi threat. In this cogently argued book, Robin Prior delves into the documents of the time--war diaries, combat reports, Home Security's daily files, and much more--to uncover how Britain endured a year of menacing crises. The book reassesses key events of 1940--crises that were recognized as such at the time and others not fully appreciated. Prior examines Neville Chamberlain's government, Churchill's opponents, the collapse of France, the Battle of Britain, and the Blitz. He looks critically at the position of the United States before Pearl Harbor, and at Roosevelt's response to the crisis. Prior concludes that the nation was saved through a combination of political leadership, British Expeditionary Force determination and skill, Royal Air Force and Navy efforts to return soldiers to the homeland, and the determination of the people to fight on "in spite of all terror." As eloquent as it is controversial, this book exposes the full import of events in 1940, when Britain fought alone and Western civilization hung in the balance.
How well did civilian morale stand up to the pressures of total war and what factors were important to it? This book rejects contentions that civilian morale fell a long way short of the favourable picture presented at the time and in hundreds of books and films ever since. While acknowledging that some negative attitudes and behaviour existed-panic and defeatism, ration-cheating and black-marketeering-it argues that these involved a very small minority of the population. In fact, most people behaved well, and this should be the real measure of civilian morale, rather than the failing of the few who behaved badly. The book shows that although before the war, the official prognosis was pessimistic, measures to bolster morale were taken nevertheless, in particular with regard to protection against air raids. An examination of indicative factors concludes that moral fluctuated but was in the main good, right to the end of the war. In examining this phenomenon, due credit is accorded to government policies for the maintenance of morale, but special emphasis is given to the 'invisible chain' of patriotic feeling that held the nation together during its time of trial.
Tax Compliance and Tax Morale by Benno Torgler Pdf
The book will be of considerable assistance to students and other researchers working in the area of compliance behaviour, or more generally, in the area of designing empirical studies. Margaret McKerchar, The British Accounting Review Torgler s book is a valuable contribution to the tax field, especially as it pioneers research into tax morale that is in its infancy and helps redress the US domination of the tax-compliance literature. It places econometric analysis where it rightly belongs as the supporting act, not the main feature! and takes a holistic approach in attempting to explain the complex area of human behaviour that tax compliance involves, whatever the country. Jeff Pope, Agenda Benno Torgler has written an exciting and important book. His careful and imaginative use of survey and experimental data explores important behavioral and institutional dimensions of tax policy and administration that have been too long neglected. The book provides a thorough exposition of what we now know about these issues as well as a rich menu of suggestions about how to do empirical research on the relation between citizens and states and how to build social capital through rethinking how states tax their citizens. Richard M. Bird, University of Toronto, Canada The question of why citizens pay their taxes has attracted increased attention in the tax compliance literature of late. In this book, Benno Torgler considers the evidence that suggests that enforcement efforts cannot fully explain the high degree of tax compliance within society. To attempt to resolve this puzzle, numerous researchers have argued that citizens attitudes towards paying taxes (defined as tax morale) help to explain the high degree of compliance. Yet most have treated tax morale itself as a black box, failing to discuss the issues influencing it. This unique volume provides important new insights into the factors that shape the emergence and maintenance of citizens willingness to cooperate with tax legislations in different societies. Distinctive in its examination of citizen tax morale and tax compliance, this book will be of great interest to academics, researchers and students concerned with economics, political science, sociology, social psychology and accounting. It will also appeal to policymakers and practitioners.
Change and Conflict in the U.S. Army Chaplain Corps Since 1945 by Anne Loveland Pdf
Army chaplains have long played an integral part in America’s armed forces. In addition to conducting chapel activities on military installations and providing moral and spiritual support on the battlefield, they conduct memorial services for fallen soldiers, minister to survivors, offer counsel on everything from troubled marriages to military bureaucracy, and serve as families’ points of contact for wounded or deceased soldiers—all while risking the dangers of combat alongside their troops. In this thoughtful study, Anne C. Loveland examines the role of the army chaplain since World War II, revealing how the corps has evolved in the wake of cultural and religious upheaval in American society and momentous changes in U.S. strategic relations, warfare, and weaponry. From 1945 to the present, Loveland shows, army chaplains faced several crises that reshaped their roles over time. She chronicles the chaplains’ initiation of the Character Guidance program as a remedy for the soaring rate of venereal disease among soldiers in occupied Europe and Japan after World War II, as well as chaplains’ response to the challenge of increasing secularism and religious pluralism during the “culture wars” of the Vietnam Era.“Religious accommodation,” evangelism and proselytizing, public prayer, and “spiritual fitness”provoked heated controversy among chaplains as well as civilians in the ensuing decades. Then, early in the twenty-first century, chaplains themselves experienced two crisis situations: one the result of the Vietnam-era antichaplain critique, the other a consequence of increasing religious pluralism, secularization, and sectarianism within the Chaplain Corps, as well as in the army and the civilian religious community. By focusing on army chaplains’ evolving, sometimes conflict-ridden relations with military leaders and soldiers on the one hand and the civilian religious community on the other, Loveland reveals how religious trends over the past six decades have impacted the corps and, in turn, helped shape American military culture.
Addressing today's most pressing work issues with an engaging metaphor and an appealing message that applies to anyone in any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound -- the hallmarks of a true business classic. Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job everyday. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. This engrossing parable applies ingeniously simple lessons learned from the actual Pike Place fishmongers and addresses today's most pressing work issues with an appealing message that applies to anyone in any sector in any organization.
The Question Of Morale: Managing Happiness And Unhappiness In University Life by Watson, David Pdf
The thesis of this book is that the contradictory answers may well compute more effectively than is acknowledged: that the culture of higher education and the mesh of psychological contracts, or "deals," that make it up make much of the current discourse about happiness and unhappiness in contemporary life look simplistic and banal.
