Onboarding Champions

Onboarding Champions Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Onboarding Champions book. This book definitely worth reading, it is an incredibly well-written.

Onboarding Champions

James Mueller
Onboarding Champions Book PDF

Author : James Mueller
Publisher : Unknown
Page : 240 pages
File Size : 48,8 Mb
Release : 2021-01-12
Category : Electronic
ISBN : 173429731X

Get Book

Onboarding Champions by James Mueller Pdf

Onboarding Champions is the essential guidebook for nonprofit board members and executives. It challenges board members to become champions of governance and provides a roadmap to get there. Author James Mueller identifies seven principles of highly effective boards: Culture: E very board has a culture-either by default or intention. Culture is the foundation upon which sound governance is built. Through rich storytelling, observation, and advice Mueller explains how to build a solid culture rooted in sound core values. Character: The time to screen for character is before a board member is seated. Too often, assumptions are made of a person's character based upon the first impression or just because they are willing to serve on the board. Mueller challenges us not to be shy about assessing prospective members' character during recruitment . Competence: It is vital for a board to genuinely examine the board member competencies it needs to become a highly effective board. Mueller shows us how to look beyond business acumen to identify, define, and seek out competences that will have a transformative effect on a board's ability to govern. Connections: When their organizations fail to access the levels of support they need to thrive, they often assume that they just need more visibility. The deeper truth is that they need to develop a band of believers among a cross-section of potential constituencies. Mueller describes four types of constituencies from which boards need to recruit in order to develop greater organizational support. Composition: Building a strong board that embodies the character, competence, connections, and diversity that organizations need to thrive is not a complicated process. The approach is straightforward, but it takes time and discipline to do it right. Mueller walks us through insights he has derived over four decades to help us succeed at building championship boards. Continuity: Knowledge of how a nonprofit is organized, functions, and performs over time is critical to sound governance decision-making. Mueller discusses how board members must understand how their organization is uniquely wired in order for them to make informed decisions, especially when the stakes are high. Collaboration: Collaboration is the mindset that enables us to work together cooperatively to advance the causes we serve-whether internally or with other organizations. Mueller describes how to cultivate and sustain the collaborative mindset and the benefits it bestows upon organizations that practice it. In describing Onboarding Champions, international nonprofit governance consultant Steven Bowman writes: James Mueller is a masterful executive, board member, and high-level consultant to nonprofit organizations, and this shines through in his latest book, Onboarding Champions. He gets right into the heart of the matter in the first chapter-boom!-creating board culture, a topic that is just now starting to find its way into the boardroom. James asks incredibly insightful questions throughout the book that can unlock strategic conversations around recruitment, selection, and onboarding of new directors-and provides practical exercises that can give insight into your own situation!

Onboarding Matters

Donna Weber
Onboarding Matters Book PDF

Author : Donna Weber
Publisher : Springboard in LLC
Page : 218 pages
File Size : 54,7 Mb
Release : 2021-05-04
Category : Electronic
ISBN : 1737073501

Get Book

Onboarding Matters by Donna Weber Pdf

If you don't have a customer onboarding plan set up for your business, you're losing customers and burning future revenues. It's as simple as that. Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship. Instead, Customer Success teams are stuck making heroic efforts to save accounts and fighting fires when customers inevitably run into problems or get stuck. The reactive approach is a problem for your Customer Success teams, your revenues, and your customers. Customer onboarding matters. More than you may think. A successful customer onboarding program results in more satisfied customer and employees, higher solution adoption, and increased customer lifetime value. In Onboarding Matters, Donna Weber shares the Orchestrated Onboarding(TM) framework that she implements with leading B2B companies to turn onboarding from a missed opportunity into a competitive advantage. "Onboarding Matters provides an impactful framework as well as practical tips and valuable resources to perfect the art and science of a superior onboarding process. It's a must read for anyone who cares about Customer Success." Ashvin Vaidyanathan, Chief Customer Officer, Gainsight "Onboarding Matters, by Donna Weber, is the leading guide for anyone seeking to create a high-impact onboarding program. The book is a step-by-step blueprint for orchestrating Customer Success from day one. I always say that customer onboarding is the beginning of churn or success, and Donna's book takes you through the why and the how. A must-read with clear examples and resources to apply to your organization." Emilia D'Anzica, Founder, Growth Molecules Buy this book today and use its practical guidance and detailed templates to start building your own customer onboarding practice.

Effective Onboarding

Norma Davila,Wanda Pina-Ramirez
Effective Onboarding Book PDF

Author : Norma Davila,Wanda Pina-Ramirez
Publisher : Association for Talent Development
Page : 172 pages
File Size : 43,9 Mb
Release : 2018-09-18
Category : Business & Economics
ISBN : 9781947308619

Get Book

Effective Onboarding by Norma Davila,Wanda Pina-Ramirez Pdf

Onboarding turns the key, opening the door to talent development Investing in onboarding means investing in employee success and the business of the future. Effective onboarding programs both increase and facilitate employee engagement and business results; onboarding shortens the employee learning curve by increasing job knowledge. If you need to design, revise, or expand your company’s onboarding program, Effective Onboarding offers a simple-to-follow path forward. Talent development experts Norma Dávila and Wanda Piña-Ramírez combine their significant consulting experience and the latest onboarding trends to create a single source for onboarding best practices, job aids, templates, and checklists. Also included are examples and stories based on real-life situations the authors have encountered in their practice. While many books about onboarding limit their approach to employee recruitment and selection, this book is more comprehensive, following employees through their first year on the job. Effective Onboarding clarifies the differences between orientation and onboarding, describes how to build a business case for your onboarding program, and guides you to design, implement, evaluate, and sustain the program that’s right for your organization. Effective Onboarding is part of a new ATD series, What Works in Talent Development, which addresses the most critical topics facing today’s talent development practitioners. Each book in the series is written for trainers, by trainers, and offers a clear, step-by-step path to solve real issues.

Onboarding Matters

Donna Weber
Onboarding Matters Book PDF

Author : Donna Weber
Publisher : Springboard in LLC
Page : 218 pages
File Size : 53,7 Mb
Release : 2021-06
Category : Electronic
ISBN : 173707351X

Get Book

Onboarding Matters by Donna Weber Pdf

If you don't have a customer onboarding plan set up for your business, you're losing customers and burning future revenues. It's as simple as that. Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship. Instead, Customer Success teams are stuck making heroic efforts to save accounts and fighting fires when customers inevitably run into problems or get stuck. The reactive approach is a problem for your Customer Success teams, your revenues, and your customers. Customer onboarding matters. More than you may think. A successful customer onboarding program results in more satisfied customer and employees, higher solution adoption, and increased customer lifetime value. In Onboarding Matters, Donna Weber shares the Orchestrated Onboarding(TM) framework that she implements with leading B2B companies to turn onboarding from a missed opportunity into a competitive advantage. "Onboarding Matters provides an impactful framework as well as practical tips and valuable resources to perfect the art and science of a superior onboarding process. It's a must read for anyone who cares about Customer Success." Ashvin Vaidyanathan, Chief Customer Officer, Gainsight "Onboarding Matters, by Donna Weber, is the leading guide for anyone seeking to create a high-impact onboarding program. The book is a step-by-step blueprint for orchestrating Customer Success from day one. I always say that customer onboarding is the beginning of churn or success, and Donna's book takes you through the why and the how. A must-read with clear examples and resources to apply to your organization." Emilia D'Anzica, Founder, Growth Molecules Buy this book today and use its practical guidance and detailed templates to start building your own customer onboarding practice.

Product-Led Onboarding

Ramli John
Product Led Onboarding Book PDF

Author : Ramli John
Publisher : Productled Press
Page : 312 pages
File Size : 51,8 Mb
Release : 2021-06-04
Category : Electronic
ISBN : 1777717701

Get Book

Product-Led Onboarding by Ramli John Pdf

When you borrow a plate from grandma, does she ask you to pay a deposit? Of course not. Likewise, blocking your non-paying ("freemium") customers from the core experience of your product, is like chopping your own leg off while running a marathon. Yet, this is just one of the crucial mistakes that most SaaS companies make right off the bat. Think about it. Do YOU have... Stalled accounts taking up valuable space? Sub-par clients who only expect freebies and don't ever use the full features of your product? Low conversion from free accounts to paid? Then, you might have a shot-yourself-in-the-foot problem. In this book, you'll find the easy, 6-step formula you can apply to your operations today that can change absolutely everything. You'll be able to count your company among giants like Mixpanel, Ubisoft, and Outsystems when you: Captivate clients' attention from the get-go. Make it easier for clients to get good at using your software so they are more likely to use it. Create a fool-proof checklist to make your product go viral. Match services with behaviors, and get users addicted to your product. Win rave reviews by making clients feel like VIPs. Use this strategy at each level in your team to supercharge its effect. Rinse and repeat, and watch your business grow while you sleep. In short, you'll discover why putting your customer first is the ultimate secret to growing your company. And how you can achieve astronomical conversions and customer loyalty without even trying. Check out what others are saying:

Onboarding

George B. Bradt,Mary Vonnegut
Onboarding Book PDF

Author : George B. Bradt,Mary Vonnegut
Publisher : John Wiley & Sons
Page : 273 pages
File Size : 41,5 Mb
Release : 2009-08-27
Category : Business & Economics
ISBN : 9780470524916

Get Book

Onboarding by George B. Bradt,Mary Vonnegut Pdf

A guide to getting new employees recruited, oriented, and productive—FAST "Onboarding," a growing trend in the business community, is a focused methodology that gets people in new roles up to speed quickly and efficiently. This book guides you through a process that enables you to recruit, orient, and enable your new employees to get the job done. Learn how to inspire and encourage your new employees to deliver better results faster. George Bradt and Mary Vonnegut’s Onboarding helps ensure that your new employees are productive and efficient from day one. You’ll learn how to help them assimilate into your corporate culture and accelerate their learning. Onboarding is one of the hottest trends in business This is the first book about onboarding George Bradt is a leading speaker and consultant, and the author of The New Leader’s 100-Day Action Plan For business leaders and managers who want well-trained, responsive, efficient, and effective employees, Onboarding helps you get the best from your new employees.

ECGBL 2020 14th European Conference on Game-Based Learning

Panagiotis Fotaris
ECGBL 2020 14th European Conference on Game Based Learning Book PDF

Author : Panagiotis Fotaris
Publisher : Academic Conferences limited
Page : 128 pages
File Size : 52,5 Mb
Release : 2020-09-24
Category : Education
ISBN : 9781912764709

Get Book

ECGBL 2020 14th European Conference on Game-Based Learning by Panagiotis Fotaris Pdf

These proceedings represent the work of contributors to the 14th European Conference on Games Based Learning (ECGBL 2020), hosted by The University of Brighton on 24-25 September 2020. The Conference Chair is Panagiotis Fotaris and the Programme Chairs are Dr Katie Piatt and Dr Cate Grundy, all from University of Brighton, UK.

Beyond Knowledge Management

Jay Liebowitz
Beyond Knowledge Management Book PDF

Author : Jay Liebowitz
Publisher : CRC Press
Page : 179 pages
File Size : 45,7 Mb
Release : 2016-04-19
Category : Business & Economics
ISBN : 9781040072042

Get Book

Beyond Knowledge Management by Jay Liebowitz Pdf

Although knowledge management (KM) has already helped numerous organizations achieve competitive advantages, many organizations have yet to embark on their knowledge management journey. Geared for executives and senior managers, Beyond Knowledge Management: What Every Leader Should Know is concise and easy-to-read. It looks at 10 areas where organi

Product-Focused Software Process Improvement

Regine Kadgien,Andreas Jedlitschka,Andrea Janes,Valentina Lenarduzzi,Xiaozhou Li
Product Focused Software Process Improvement Book PDF

Author : Regine Kadgien,Andreas Jedlitschka,Andrea Janes,Valentina Lenarduzzi,Xiaozhou Li
Publisher : Springer Nature
Page : 537 pages
File Size : 45,8 Mb
Release : 2024-01-02
Category : Computers
ISBN : 9783031492662

Get Book

Product-Focused Software Process Improvement by Regine Kadgien,Andreas Jedlitschka,Andrea Janes,Valentina Lenarduzzi,Xiaozhou Li Pdf

This book constitutes the refereed proceedings of the 24th International Conference on Product-Focused Software Process Improvement, PROFES 2023, which took place in Dornbirn, Austria, in December 2023. The 21 full technical papers, 8 short papers, and 1 poster paper presented in this volume were carefully reviewed and selected from 82 submissions. The book also contains one tutorial paper, 12 and workshop papers and 3 doctoral symposium papers. The contributions were organized in topical sections as follows: Part I: Software development and project management; machine learning and data science; software analysis and tools; software testing and quality assurance; security, vulnerabilities, and human factors; Part II: Posters; Tutorials; 2nd Workshop on Computational Intelligence and Software Engineering (CISE 2023); 2nd Workshop on Engineering Processes and Practices for Quantum Software (PPQS’ 23); doctoral symposium.

Ally Up

Di Ciruolo
Ally Up Book PDF

Author : Di Ciruolo
Publisher : Morgan James Publishing
Page : 185 pages
File Size : 50,6 Mb
Release : 2021-05-04
Category : Business & Economics
ISBN : 9781631954023

Get Book

Ally Up by Di Ciruolo Pdf

Ally Up teaches what every business should know about diversity, equity, and inclusion.

Diversity, Equity, and Inclusion at Work

George B. Cunningham
Diversity Equity and Inclusion at Work Book PDF

Author : George B. Cunningham
Publisher : Taylor & Francis
Page : 334 pages
File Size : 55,5 Mb
Release : 2023-10-10
Category : Business & Economics
ISBN : 9781000960259

Get Book

Diversity, Equity, and Inclusion at Work by George B. Cunningham Pdf

Diversity, Equity, and Inclusion at Work is a comprehensive, accessible text focusing on DEI and how they influence employees’ access to work, their experiences in the workplace, and the outcomes for teams and organizations. The book examines the differences in opportunities and experiences among different groups as well as the ways managers can create more diverse, equitable, and inclusive workplaces. The book takes a multilevel approach and breaks down the issues to consider the micro-, meso-, and macro-level factors of DEI. The book is structured around three parts. The first section offers an overview of the foundations of DEI, including an overview and its relevance for aspiring managers, theoretical tenets of diversity, research in the area, and the constructs of bias. In the second section, the author examines the various forms of diversity, including race, gender, age, disability, appearance, sexual orientation and gender identity, religion, and social class. The final part supports the reader in thinking through strategies for reducing bias, creating diverse and inclusive workplaces, and ways organizations can impact the DEI in their communities. Pedagogical features include the following: ■ DEI at Work cases to open each chapter ■ DEI in Practice to connect theory to real-life examples ■ Different Point of View boxes to present alternative perspectives ■ Expert Perspectives to hear from professionals in the field ■ Further reading and web resources to take extended learning opportunities ■ Review questions to test knowledge

Brand Champions

I. Buckingham
Brand Champions Book PDF

Author : I. Buckingham
Publisher : Springer
Page : 209 pages
File Size : 50,8 Mb
Release : 2011-01-26
Category : Business & Economics
ISBN : 9780230304659

Get Book

Brand Champions by I. Buckingham Pdf

A case-study based guide which showcases the individuals within organizations who nurture and sustain brands and bring them to life through their everyday performance. Critical enough to remain credible yet overwhelmingly positive, it is a charismatic illustration of how to achieve true brand engagement.

Simulation Champions

Colette Foisy-Doll,Kim Leighton
Simulation Champions Book PDF

Author : Colette Foisy-Doll,Kim Leighton
Publisher : LWW
Page : 0 pages
File Size : 45,5 Mb
Release : 2017-07-28
Category : Nursing
ISBN : 1496329775

Get Book

Simulation Champions by Colette Foisy-Doll,Kim Leighton Pdf

Awarded first place in the 2017 AJN Book of the Year Awards in Information Technology. Setting out to design a nursing simulation program or to improve one already in place? Drawing on the personal experiences of experts and pioneers in the field, Simulation Champions: Fostering Courage, Caring, and Connection offers the practical information needed to deal with the real challenges of creating or improving a simulation program, along with detailed information on the change management and leadership skills needed for success. Whether you are building a nursing simulation program from the ground up or are seeking to improve an existing program, you will find the information and tools you need to develop strategies for adoption, maintenance, and evaluation, including coverage of important considerations, such as physical space, budget, curriculum and human resources. Key Features - Extensive coverage of leadership and management concepts critical to implementing a simulation program prepares you for potential challenges and pitfalls. - Coverage of change management helps you understand specific issues you might face at your institution, along with strategies for addressing them. - Ready-to-use online templates and forms help you implement key concepts and skills. - INACSL Standards of Best Practice: SimulationSM throughout the text help you ensure the program you develop meets current best practices. - Simulation on a Shoestring feature offers creative ideas to save your program valuable dollars. - Voice of Experience sections present personal narratives from Simulation Champion pioneers across the globe. Each describes a challenge encountered, how the challenge was met, and outcomes and lessons learned, as well as inspirational quotes or messages from them to you. "These simulation champions have gathered other like-minded early adopters of simulation to write a compendium of collected wisdom to move faculty and nursing programs or hospitals forward with the successful adoption of simulation as a major part of teaching, onboarding, or competency evaluation." Suzie-Kardong Edgren, PhD, RN, ANEF, CHSE, FAAN From the Foreword

The Seven Pillars of Customer Success

Wayne McCulloch
The Seven Pillars of Customer Success Book PDF

Author : Wayne McCulloch
Publisher : Lioncrest Publishing
Page : 344 pages
File Size : 43,7 Mb
Release : 2021-04-27
Category : Electronic
ISBN : 1544516606

Get Book

The Seven Pillars of Customer Success by Wayne McCulloch Pdf

As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? Whose advice is the expertise you can trust? Wayne McCulloch has more than 25 years of experience in the software industry-years spent in training, adoption, and customer experience, the building blocks for customer success. Now he's sharing what he knows as a chief customer officer leading global success functions. In The Seven Pillars of Customer Success, Wayne provides an adaptable framework for building a strong customer success organization. From customer journey actions to the development of transformation advisors, you'll read detailed examples of how companies have put these seven pillars to the test. To create a culture of customer success and stand out in the marketplace, you need a proven framework and knowledgeable perspective-this book provides both, and more.

Summary of Onboarding Matters by Donna Weber

getAbstract AG
Summary of Onboarding Matters by Donna Weber Book PDF

Author : getAbstract AG
Publisher : getAbstract AG
Page : 12 pages
File Size : 51,8 Mb
Release : 2022-01-05
Category : Business & Economics
ISBN : 9798887270593

Get Book

Summary of Onboarding Matters by Donna Weber by getAbstract AG Pdf

Companies that disregard their customers shouldn’t be surprised when they move on to other firms in the constant surge of customer churn. No one likes being ignored, especially buyers of sophisticated services, software or high-tech products with complex installation or use requirements. Frustrated customers will abandon these products, turning your software to shelfware. Although author Donna Weber tends to use jargon, she does a thorough job of explaining her process for training and retaining clients and for developing a supportive onboarding program that answers customers’ questions proactively to eliminate potential dissatisfaction. This officially licensed summary of Onboarding Matters was produced by getAbstract, the world's largest provider of book summaries. getAbstract works with hundreds of the best publishers to find and summarize the most relevant content out there. Find out more at getabstract.com.