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Our New Public, A Changing Clientele by James Kennedy,Lisa Vardaman,Gerard B. McCabe Pdf
This book explores the pervasiveness of change: in personnel selection and training; budget planning; marketing and promotion; fund raising; health issues for staff and clientele; retirement and recruitment; staying current; inter-library and inter-agency cooperation joint-use facilities; furnishing and refurnishing; evaluating and selecting new format materials and technologies; and lifelong learning.
Author : Alison I. Griffith,Dorothy E. Smith Publisher : University of Toronto Press Page : 368 pages File Size : 55,9 Mb Release : 2014-09-17 Category : Education ISBN : 9781442619470
Under New Public Management by Alison I. Griffith,Dorothy E. Smith Pdf
The institutional ethnographies collected in Under New Public Management explore how new managerial governance practices coordinate the work of people doing front-line work in public sectors such as health, education, social services, and international development, and people management in the private sector. In these fields, organizations have increasingly adopted private-sector management techniques, such as standardized and quantitative measures of performance and an obsession with cost reductions and efficiency. These practices of “new public management” are changing the ways in which front-line workers engage with their clients, students, or patients. Using research drawn from Canada, the United States, Australia, and Denmark, the contributors expose how standardized managerial requirements are created and applied, and how they affect the practicalities of working with people whose lives and experiences are complex and unique.
Public housing was an integral part of the New Deal, as the federal government funded public works to generate economic activity and offer material support to families made destitute by the Great Depression, and it remained a major element of urban policy in subsequent decades. As chronicled in New Deal Ruins, however, housing policy since the 1990s has turned to the demolition of public housing in favor of subsidized units in mixed-income communities and the use of tenant-based vouchers rather than direct housing subsidies. While these policies, articulated in the HOPE VI program begun in 1992, aimed to improve the social and economic conditions of urban residents, the results have been quite different. As Edward G. Goetz shows, hundreds of thousands of people have been displaced and there has been a loss of more than 250,000 permanently affordable residential units. Goetz offers a critical analysis of the nationwide effort to dismantle public housing by focusing on the impact of policy changes in three cities: Atlanta, Chicago, and New Orleans. Goetz shows how this transformation is related to pressures of gentrification and the enduring influence of race in American cities. African Americans have been disproportionately affected by this policy shift; it is the cities in which public housing is most closely identified with minorities that have been the most aggressive in removing units. Goetz convincingly refutes myths about the supposed failure of public housing. He offers an evidence-based argument for renewed investment in public housing to accompany housing choice initiatives as a model for innovative and equitable housing policy.
United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Oversight and Investigations
Author : United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Oversight and Investigations Publisher : Unknown Page : 1244 pages File Size : 42,8 Mb Release : 1985 Category : Auditors ISBN : STANFORD:36105062954826
Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.
Clients and Users in Construction by Kim Haugbølle,David Boyd Pdf
Clients have been identified as critical for building delivery but have been under-researched with only a few studies about them. This book seeks to address this gap. A deeper look into the nature of construction clients and their relation to building users exposes more fundamental questions related to the activity of building and the activity in the building. These fundamental questions include 'How do clients get what they want?', 'How do clients cope with the building process?', and 'How are clients being shaped by building(s)?'. This book on clients and users is structured around three main themes: Agency is concerned with the classical agency/structure dichotomy on actions, roles and responsibilities or, put differently, whether actors can act freely or are bound by structural constraints. Governance is related to the interplay between clients and the supply system: clients govern the supply system but are at the same time governed by the supply system through different processes and mechanisms. Innovation deals with construction innovation and what part clients and users play in this struggle between change and stability. The book includes theoretical and conceptual frameworks on what constitutes clients and users as well as case studies on R&D themes of relevance to practice.
The Transition from Welfare to Work by Sharon Telleen,Judith V. Sayad Pdf
How well do you understand the sweeping welfare reforms of the mid-1990s? The Transition from Welfare to Work: Processes, Challenges, and Outcomes provides a comprehensive examination of the welfare-to-work initiatives that were undertaken just prior to and following the major reform of United States welfare legislation in 1996. It will familiarize you with the intent of those reforms and show you how those interventions have been implemented. It also explores the barriers to employment that must be overcome by welfare-to-work clients, and the impact of these changes on clients, employers, and society. From the editors: "Although the numbers enrolled in welfare programs dropped dramatically in the last few years of the economic expansion of the 1990s, until recently we have known very little about the conditions of families affected by welfare-to-work policies. How did welfare-to-work interventions change the lives of participants and their families? What factors helped or hindered the transition to paid work? Are welfare-to-work policies likely to have actually improved the earnings or income of former AFDC recipients? This book studies all these questions." The Transition from Welfare to Work: Processes, Challenges, and Outcomes presents qualitative, quantitative, and econometric analyses as well as panel studies, longitudinal, and quasi-experimental designs. Beginning with a brief description of the goals and structure of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, this book examines all of the phases of the welfare-to-work process. Use it to increase your understanding of: the implementation of interventions designed to place TANF recipients in jobs the factors that impact the readiness of low-income women to enter the job market the outcomes of current and earlier welfare-to-work interventions the steps we need to take to know how these citizens are faring in the welfare-to-work environment and more!
Author : National Institute of Mental Health (U.S.) Publisher : Unknown Page : 276 pages File Size : 43,7 Mb Release : 1972 Category : Community mental health services ISBN : UOM:39015017914121