Outcome Based Performance Management In The Public Sector

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Outcome-Based Performance Management in the Public Sector

Elio Borgonovi,Eugenio Anessi-Pessina,Carmine Bianchi
Outcome Based Performance Management in the Public Sector Book PDF

Author : Elio Borgonovi,Eugenio Anessi-Pessina,Carmine Bianchi
Publisher : Springer
Page : 0 pages
File Size : 53,7 Mb
Release : 2018-08-07
Category : Business & Economics
ISBN : 3319860585

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Outcome-Based Performance Management in the Public Sector by Elio Borgonovi,Eugenio Anessi-Pessina,Carmine Bianchi Pdf

This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This book features theoretical and empirical research on how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems. Today, ‘wicked problems’ characterize most of governmental planning involving social issues. These are complex policy problems, underlying high risk and uncertainty, and a high interdependency among variables affecting them. Such problems cannot be clustered within the boundaries of a single organization, or referred to specific administrative levels or ministries. They are characterized by dynamic complexity, involving multi-level, multi-actor and multi-sectoral challenges. In the last decade, a number of countries have started to develop new approaches that may enable to improve cohesion, to effectively deal with wicked problems. The chapters in this book showcase these approaches, which encourage the adoption of more flexible and pervasive governmental systems to overcome such complex problems. Outcome-Based Performance Management in the Public Sector is divided into five parts. Part 1 aims at shedding light on problems and issues implied in the design and implementation of “outcome-based” performance management systems in the public sector. Then Part 2 illustrates the experiences, problems, and evolving trends in three different countries (Scotland, USA, and Italy) towards the adoption of outcome-based performance management systems in the public sector. Such analyses are conducted at both the national and local government levels. The third part of the book frames how outcome-based performance management can enhance public governance and inter-institutional coordination. Part 4 deals with the illustration of challenges and results from different public sector domains. Finally the book concludes in Part 5 as it examines innovative methods and tools that may support decision makers in dealing with the challenges of outcome-based performance management in the public sector. Though the book is specifically focused on a research target, it will also be useful to practitioners and master students in public administration .

Public Sector Performance

Richard Kearney
Public Sector Performance Book PDF

Author : Richard Kearney
Publisher : Routledge
Page : 383 pages
File Size : 47,6 Mb
Release : 2018-03-05
Category : Political Science
ISBN : 9780429977596

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Public Sector Performance by Richard Kearney Pdf

Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.

Handbook on Performance Management in the Public Sector

Deborah Blackman
Handbook on Performance Management in the Public Sector Book PDF

Author : Deborah Blackman
Publisher : Edward Elgar Publishing
Page : 352 pages
File Size : 51,9 Mb
Release : 2021-05-28
Category : Political Science
ISBN : 9781789901207

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Handbook on Performance Management in the Public Sector by Deborah Blackman Pdf

This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.

Public Sector Reform and Performance Management in Developed Economies

Taylor & Francis Group
Public Sector Reform and Performance Management in Developed Economies Book PDF

Author : Taylor & Francis Group
Publisher : Routledge
Page : 384 pages
File Size : 42,6 Mb
Release : 2021-02-11
Category : Electronic
ISBN : 0367435160

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Public Sector Reform and Performance Management in Developed Economies by Taylor & Francis Group Pdf

Over the past two decades, there has been a shift of paradigm in public administration and public sector accounting around the world with the increasing emphasis on outcomes as opposed to inputs and outputs focus. Understanding of how government departments and agencies develop and implement outcomes-based approaches to their services and programs to strengthen public accountability, financial scrutiny and good governance worldwide is limited. Covering a selection of international practices on outcomes-based approaches to government departments, agencies and public higher educational institutions in developed economies, this comprehensive compilation provides an essential reading in the public sector accounting, accountability and performance management field. The contributions are grouped into three jurisdictions: Australasia, UK and Europe, and North America. It incorporates outcomes-based practices in public services from advanced economies and will be of significant interest to global public sector regulators, consultants, researchers, and academic communities as well as academic researchers in public administration and development studies fields. The insights offered by a country-specific practice will also be useful to governments in other countries implementing similar systems and practices and facing similar socio-political environments. This book will also help to gain an understanding of the issues of government accountability from a management point of view as well as from a socio-political point of view.

Outcome-Based Performance Management in the Public Sector

Elio Borgonovi,Eugenio Anessi-Pessina,Carmine Bianchi
Outcome Based Performance Management in the Public Sector Book PDF

Author : Elio Borgonovi,Eugenio Anessi-Pessina,Carmine Bianchi
Publisher : Springer
Page : 448 pages
File Size : 44,9 Mb
Release : 2017-07-17
Category : Business & Economics
ISBN : 9783319570181

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Outcome-Based Performance Management in the Public Sector by Elio Borgonovi,Eugenio Anessi-Pessina,Carmine Bianchi Pdf

This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This book features theoretical and empirical research on how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems. Today, ‘wicked problems’ characterize most of governmental planning involving social issues. These are complex policy problems, underlying high risk and uncertainty, and a high interdependency among variables affecting them. Such problems cannot be clustered within the boundaries of a single organization, or referred to specific administrative levels or ministries. They are characterized by dynamic complexity, involving multi-level, multi-actor and multi-sectoral challenges. In the last decade, a number of countries have started to develop new approaches that may enable to improve cohesion, to effectively deal with wicked problems. The chapters in this book showcase these approaches, which encourage the adoption of more flexible and pervasive governmental systems to overcome such complex problems. Outcome-Based Performance Management in the Public Sector is divided into five parts. Part 1 aims at shedding light on problems and issues implied in the design and implementation of “outcome-based” performance management systems in the public sector. Then Part 2 illustrates the experiences, problems, and evolving trends in three different countries (Scotland, USA, and Italy) towards the adoption of outcome-based performance management systems in the public sector. Such analyses are conducted at both the national and local government levels. The third part of the book frames how outcome-based performance management can enhance public governance and inter-institutional coordination. Part 4 deals with the illustration of challenges and results from different public sector domains. Finally the book concludes in Part 5 as it examines innovative methods and tools that may support decision makers in dealing with the challenges of outcome-based performance management in the public sector. Though the book is specifically focused on a research target, it will also be useful to practitioners and master students in public administration .

Performance Management in the Public Sector

Wouter Van Dooren,Geert Bouckaert,John Halligan
Performance Management in the Public Sector Book PDF

Author : Wouter Van Dooren,Geert Bouckaert,John Halligan
Publisher : Routledge
Page : 241 pages
File Size : 49,7 Mb
Release : 2015-02-19
Category : Business & Economics
ISBN : 9781317814160

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Performance Management in the Public Sector by Wouter Van Dooren,Geert Bouckaert,John Halligan Pdf

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Managing Performance in the Public Sector

Hans de Bruijn
Managing Performance in the Public Sector Book PDF

Author : Hans de Bruijn
Publisher : Routledge
Page : 140 pages
File Size : 52,7 Mb
Release : 2003-09-02
Category : Business & Economics
ISBN : 9781134420315

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Managing Performance in the Public Sector by Hans de Bruijn Pdf

Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of public organizations. Thoroughly revised and updated, this highly successful text, written by an experienced academic and practitioner is packed full with a wealth of new features. These include: more examples and cases, from a variety of different sectors, including, hospitals, courts, school and universities a whole new chapter on the dynamics of performance management; answering the questions – how do PM systems evolve? Which effects will dominate in the long run? many extra recommendations for making PM attractive for managers. An informed and up-to-date analysis of this subject, this is an essential text for all those studying, both at undergraduate and postgraduate level, performance management in the public sector.

Public Sector Reform and Performance Management in Developed Economies

Zahirul Hoque
Public Sector Reform and Performance Management in Developed Economies Book PDF

Author : Zahirul Hoque
Publisher : Routledge
Page : 330 pages
File Size : 42,9 Mb
Release : 2021-02-22
Category : Business & Economics
ISBN : 9781000349023

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Public Sector Reform and Performance Management in Developed Economies by Zahirul Hoque Pdf

Over the past two decades, there has been a shift of paradigm in public administration and public sector accounting around the world with the increasing emphasis on outcomes as opposed to inputs and outputs focus. Understanding of how government departments and agencies develop and implement outcomes-based approaches to their services and programs to strengthen public accountability, financial scrutiny and good governance worldwide is limited. Covering a selection of international practices on outcomes-based approaches to government departments, agencies and public higher educational institutions in developed economies, this comprehensive compilation provides an essential reading in the public sector accounting, accountability and performance management field. The contributions are grouped into three jurisdictions: Australasia, UK and Europe, and North America. It incorporates outcomes-based practices in public services from advanced economies and will be of significant interest to global public sector regulators, consultants, researchers, and academic communities as well as academic researchers in public administration and development studies fields. The insights offered by a country-specific practice will also be useful to governments in other countries implementing similar systems and practices and facing similar socio-political environments. This book will also help to gain an understanding of the issues of government accountability from a management point of view as well as from a socio-political point of view.

Public Sector Reform and Performance Management in Emerging Economies

Zahirul Hoque
Public Sector Reform and Performance Management in Emerging Economies Book PDF

Author : Zahirul Hoque
Publisher : Routledge
Page : 401 pages
File Size : 49,5 Mb
Release : 2021-05-23
Category : Business & Economics
ISBN : 9781000383126

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Public Sector Reform and Performance Management in Emerging Economies by Zahirul Hoque Pdf

In the recent decade, governments worldwide are increasingly focusing on being community-centric and outcomes-based. Consequently, they are starting to move towards outcomes-based approaches to public financial management systems. An outcomes-based approach allows government service agencies and specific program areas to organize and communicate priorities to achieve what matters and makes a difference rather than just going through the motions. Empirical evidence on how government agencies in emerging economies go about this contemporary approach and issues affecting these practices is limited. This edited collection of chapters is aimed at covering public sector reform and performance management in emerging economies with special reference to outcomes-based approaches in practice in government services. Practices from developed economies contained in the first book on the topic have been published by Routledge in February 2021. The insights offered on the topic are written by renowned scholars who have identified important issues pertinent to those interested in public sector governance, accounting, accountability, and performance management effectiveness in emerging economies. The book will be highly accessible to researchers, academics, and students in the fields of accounting, public administration, development studies, and other non-accounting audiences alike.

Performance and Innovation in the Public Sector

Evan M. Berman,Imane Hijal-Moghrabi
Performance and Innovation in the Public Sector Book PDF

Author : Evan M. Berman,Imane Hijal-Moghrabi
Publisher : Taylor & Francis
Page : 188 pages
File Size : 48,7 Mb
Release : 2022-12-22
Category : Political Science
ISBN : 9781000811308

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Performance and Innovation in the Public Sector by Evan M. Berman,Imane Hijal-Moghrabi Pdf

Managing for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies. Today’s public managers require a broad toolkit and a deep, current understanding of the following: performance management, digital government, collaboration, strategic planning, innovation, lean government, and managing people for performance. This book provides a thorough overview of broad paradigms and their emergence, practical strategies along with examples and up-to-date applications, and an appreciation for the diverse contexts of public organizations resulting in varied and tailored improvements. Each chapter assists students in applying each tool at work. Performance and Innovation in the Public Sector provides a balance of scholarship and practice, offers flexibility for instructors, and is written in an accessible style that students and professionals appreciate. This revised, much-anticipated third edition includes an increased emphasis on improving governance and innovation, as well as up-to-date examples that demonstrate best practices for performance in diverse public sector settings.

Budgeting and Performance Management in the Public Sector

Sara Giovanna Mauro
Budgeting and Performance Management in the Public Sector Book PDF

Author : Sara Giovanna Mauro
Publisher : Routledge
Page : 76 pages
File Size : 42,6 Mb
Release : 2021-06-27
Category : Business & Economics
ISBN : 9781000422405

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Budgeting and Performance Management in the Public Sector by Sara Giovanna Mauro Pdf

Public sector management and accounting scholarship has witnessed enormous change over the last four decades. Several reform paradigms have become well-known and disseminated worldwide, under acronyms such as NPM – New Public Management, NPG – New Public Governance, and PV – Public Value. At the start of a new decade, questions arise as to what will come next. This book reviews and investigates the key components of NPM, NPM and PV, and discusses what lies beyond these acronyms. It analyses the claimed benefits and drawbacks of each of the three paradigms, using reviews of the pertinent literature, as well as a raft of case studies. The integration of theoretical and empirical insights contributes to a better understanding of what has changed and what has remained the same over the years. Specifically, this book stands out in its use of performance measurement and budgetary lenses to explore the multidimensional processes of reform and change in the public sector. By focusing on the crucially important transformations that have occurred in the field, reviewing several paradigms and analysing different practices from a longitudinal and comparative perspective, the book will be essential in guiding students and scholars of public management and accounting.

Governance and Performance Management in Public Universities

Eugenio Caperchione,Carmine Bianchi
Governance and Performance Management in Public Universities Book PDF

Author : Eugenio Caperchione,Carmine Bianchi
Publisher : Springer Nature
Page : 220 pages
File Size : 41,8 Mb
Release : 2022-01-07
Category : Business & Economics
ISBN : 9783030856984

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Governance and Performance Management in Public Universities by Eugenio Caperchione,Carmine Bianchi Pdf

This edited volume contributes to the ongoing research and practice on applying performance management to university governance. A comparative approach and international perspective of the issue is provided through extensive use of case studies and empirical findings. A specific focus is also placed on using performance governance applied to higher education institutions' Third Mission, and on enhancing decision makers’ ability to frame dynamic complexity. In this regard, specific attention is devoted to analyzing the cause-and-effect relationships in affecting public outcomes. This also includes managing trade-offs in both time and space, and detecting and counteracting unintended behavioral effects from the use of formal systems focused on quantitative measures for performance assessment.

Enhancing Performance Regimes to Enable Outcome-based Policy Analysis in Cross-boundary Settings

Vincenzo Vignieri
Enhancing Performance Regimes to Enable Outcome based Policy Analysis in Cross boundary Settings Book PDF

Author : Vincenzo Vignieri
Publisher : Springer Nature
Page : 169 pages
File Size : 53,5 Mb
Release : 2022-07-26
Category : Business & Economics
ISBN : 9783031070747

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Enhancing Performance Regimes to Enable Outcome-based Policy Analysis in Cross-boundary Settings by Vincenzo Vignieri Pdf

Over the last two decades, the field of public administration has witnessed theoretical and practical changes that have innovated the relationships between public administration and performance management. Dealing with the rising complexity of performance regimes in contemporary public administration requires that policy-makers and their organizations are able to face unpredictable problems impacting on a community’s quality of life. Complex policy issues – such as immigration, pandemics, societal aging, crime, unemployment, and financial crises – cannot be easily solved by quick fixes that are focused only on a short-term and bounded vision of their causes. They rather require “robust” methods to support policy analysis and to affect sustainable community outcomes in cross-boundary settings. As illustrated in this book, Dynamic Performance Management provides a methodological framework enabling policy-makers to outline the causal relationships among policy outcomes, performance drivers, and related strategic resources. Such a modeling approach helps stakeholders to broaden the investigated system boundaries so to balance short- and long-term performance under different result domains. This approach blends performance management and System Dynamics modeling. Several examples and case studies are discussed to enable scholars and practitioners to appreciate the practical implications related to the use of such an approach.

Dynamic Performance Management

Carmine Bianchi
Dynamic Performance Management Book PDF

Author : Carmine Bianchi
Publisher : Springer
Page : 234 pages
File Size : 47,6 Mb
Release : 2016-05-02
Category : Business & Economics
ISBN : 9783319318455

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Dynamic Performance Management by Carmine Bianchi Pdf

This book explores how to design and implement planning & control (P&C) systems that can help organizations to manage their growth and restructuring processes in a sustainability perspective. The book is not designed to enable the reader to become an experienced system dynamics modeler; rather, it aims to develop the reader’s capabilities to design and implement performance management systems by using a system dynamics approach. More specifically, the book shows how to develop system dynamics models that can better support an understanding of: -What is organizational performance and how to frame and measure it; -How to identify and map the processes underlying performance; -How to design and implement a dynamic performance management system and link it to strategic planning; -How to tie strategic resource dynamics to processes and performance indicators; -How to link strategic resources, and performance indicators to responsibility and incentive systems. Using a dynamic performance management approach can improve an organization’s capability to understand and manage the forces driving performance over time, as well as set goals and objectives that may properly and selectively gauge results and match them to the key responsibility areas in the planning process. The dynamic performance management approaches covered in the book are beneficial to performance management analysts, enabling them to frame their professional field within the broader context of the system. The book also includes numerous case studies and dynamic performance management models for providing examples of how dynamic performance management works in practice. In addition, a literature review is included to provide a guideline for further improvements to those readers who wish to develop relevant, specific, and detailed system dynamics modeling skills and to establish the foundation for teaching system dynamics applied to performance management in organizational and inter-organizational contexts. This is particularly relevant for graduate students who have taken system dynamics courses and need to apply their own skills to business and public management.

Handbook on Strategic Public Management

Carsten Greve,Tamyko Ysa
Handbook on Strategic Public Management Book PDF

Author : Carsten Greve,Tamyko Ysa
Publisher : Edward Elgar Publishing
Page : 323 pages
File Size : 47,6 Mb
Release : 2023-01-20
Category : Political Science
ISBN : 9781789907193

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Handbook on Strategic Public Management by Carsten Greve,Tamyko Ysa Pdf

Offering essential interpretations of the surge in recent literature on strategy and public management, this timely and insightful Handbook includes contributions from some of the key figures in the field, focusing on concepts such as strategic management, strategic planning, and strategizing for public purposes. Providing an in-depth examination of strategic public management as a key topic in public management and governance, this Handbook considers the interconnections between strategy, public value, and the state, and the challenges of strategizing collaborative governance.