Painless Performance Conversations

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Painless Performance Conversations

Marnie E. Green
Painless Performance Conversations Book PDF

Author : Marnie E. Green
Publisher : John Wiley & Sons
Page : 230 pages
File Size : 55,7 Mb
Release : 2013-04-08
Category : Business & Economics
ISBN : 9781118533536

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Painless Performance Conversations by Marnie E. Green Pdf

Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability.

Painless Performance Conversations

Marnie E. Green
Painless Performance Conversations Book PDF

Author : Marnie E. Green
Publisher : John Wiley & Sons
Page : 230 pages
File Size : 41,6 Mb
Release : 2013-03-25
Category : Business & Economics
ISBN : 9781118631706

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Painless Performance Conversations by Marnie E. Green Pdf

Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability.

Painless Performance Evaluations

Marnie E. Green
Painless Performance Evaluations Book PDF

Author : Marnie E. Green
Publisher : Pearson
Page : 184 pages
File Size : 50,7 Mb
Release : 2006
Category : Business & Economics
ISBN : PSU:000057213484

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Painless Performance Evaluations by Marnie E. Green Pdf

Appropriate for management, human resource, and business communication courses at the undergraduate or graduate level. Painless Performance Evaluations brings a practical, step-by-step approach to managing employee performance by providing models for setting clear performance expectations and for conducting performance-related discussions. The approaches offered by Green are widely used in organizations of all sizes to guide managers and supervisors through the performance management process.

The Essential Performance Review Handbook

Sharon Armstrong
The Essential Performance Review Handbook Book PDF

Author : Sharon Armstrong
Publisher : Red Wheel/Weiser
Page : 225 pages
File Size : 47,9 Mb
Release : 2010-05-20
Category : Business & Economics
ISBN : 9781601637444

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The Essential Performance Review Handbook by Sharon Armstrong Pdf

Are performance reviews at your company like fruitcake—you get it every year whether you want one or not? It doesn’t have to be like that. Because everyone wants to know how they’re doing, how they measure up, and what their chances are for advancement and rewards. And they want to do things right. The Essential Performance Review Handbook will help you understand why performance reviews: Serve as an important business tool. Motivate personnel and increase productivity. Help achieve your company goals. Improve manager-employee communication. Reduce your risk of legal liability. Whether you're a manager or a HR professional, this is an indispensable resource to help you create confident, motivated, and productive employees.

How To Say It Performance Reviews

Meryl Runion,Janelle Brittain
How To Say It Performance Reviews Book PDF

Author : Meryl Runion,Janelle Brittain
Publisher : Penguin
Page : 228 pages
File Size : 47,6 Mb
Release : 2006-12-05
Category : Business & Economics
ISBN : 9781440624339

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How To Say It Performance Reviews by Meryl Runion,Janelle Brittain Pdf

Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice - plus true success and horror stories.

How to Tell Anyone Anything

Richard Gallagher
How to Tell Anyone Anything Book PDF

Author : Richard Gallagher
Publisher : AMACOM
Page : 236 pages
File Size : 43,7 Mb
Release : 2009-06-15
Category : Business & Economics
ISBN : 9780814410165

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How to Tell Anyone Anything by Richard Gallagher Pdf

No one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers you away from the common mistake of providing feedback by focusing on what’s wrong and shows you instead how to provide clear, constructive positive messages that create real behavior and performance change. You’ll learn how to: be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and be graceful when you’re on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, How to Tell Anyone Anything gives you powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions.

Performance Appraisals and Phrases For Dummies

Ken Lloyd
Performance Appraisals and Phrases For Dummies Book PDF

Author : Ken Lloyd
Publisher : John Wiley & Sons
Page : 381 pages
File Size : 53,6 Mb
Release : 2009-08-11
Category : Business & Economics
ISBN : 9780470555446

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Performance Appraisals and Phrases For Dummies by Ken Lloyd Pdf

The tools you need to enrich the performance-appraisal experience as you streamline the process Whether you're a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Performance Appraisals & Phrases For Dummies provides the tools you need to save time and energy while presenting fair and accurate evaluations that foster employee growth. This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quick-hitting expert tips on making the most out of the process. You'll also receive online access to writable, customizable sample evaluation forms other timesaving resources. Includes more than 3,200 phrases for clear, and helpful evaluations Helps make evaluations faster, more effective, and far less stressful Offers far more advice and coaching than other performance appraisal books Serves as an ideal guide for managers new to the appraisal process With expert advice from Ken Lloyd, a nationally recognized consultant and author, Performance Appraisals and Phrases For Dummies makes the entire process easier, faster, and more productive for you and your employees.

Games Trainers Play

John W. Newstrom,Edward E. Scannell
Games Trainers Play Book PDF

Author : John W. Newstrom,Edward E. Scannell
Publisher : McGraw Hill Professional
Page : 326 pages
File Size : 46,9 Mb
Release : 1980
Category : Business & Economics
ISBN : 0070464081

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Games Trainers Play by John W. Newstrom,Edward E. Scannell Pdf

100 different games, activities, and exercises that have been used by some of America's most experienced and innovative trainers in teaching a variety of important business skills.

3000 Power Words and Phrases for Effective Performance Reviews

Sandra E. Lamb
3000 Power Words and Phrases for Effective Performance Reviews Book PDF

Author : Sandra E. Lamb
Publisher : Ten Speed Press
Page : 258 pages
File Size : 44,9 Mb
Release : 2013-08-27
Category : Business & Economics
ISBN : 9781607744832

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3000 Power Words and Phrases for Effective Performance Reviews by Sandra E. Lamb Pdf

A comprehensive yet accessible handbook for writing and conducting meaningful, effective performance reviews, geared toward managers of all levels, from the author of How to Write It. Performance reviews are one of the best tools managers have to shape company talent and culture, develop strong channels of communication with employees, and create systemic change. However, the stress and struggle to find just the right words is often what managers and HR professionals dislike most about conducting employee evaluations. In this pithy, user-friendly handbook, author and writing teacher Sandra E. Lamb lays out the best methods and proven tactics to administer productive evaluations that benefit both parties—and the company. Lamb teaches managers how to design scoring systems for employees that track progress with hard data, how to best prepare for and conduct both in-person and written reviews, and the key words to use. Covering hard and soft skills, 3000 Power Words and Phrases for Effective Performance Reviews includes lists of powerful phrases and words that clearly describe performance—both positive and negative—including sections targeted to specific industries and jobs. This guide empowers managers at all levels to master the art of performance reviews that achieve results.

How To Say It for First-Time Managers

Jack Griffin
How To Say It for First Time Managers Book PDF

Author : Jack Griffin
Publisher : Penguin
Page : 256 pages
File Size : 48,7 Mb
Release : 2010-04-06
Category : Business & Economics
ISBN : 9781101186503

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How To Say It for First-Time Managers by Jack Griffin Pdf

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work

The First-time Manager's Guide to Performance Appraisals

Diane Arthur
The First time Manager s Guide to Performance Appraisals Book PDF

Author : Diane Arthur
Publisher : AMACOM/American Management Association
Page : 177 pages
File Size : 48,9 Mb
Release : 2008
Category : Business & Economics
ISBN : 9780814409497

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The First-time Manager's Guide to Performance Appraisals by Diane Arthur Pdf

More than just a price book, Spon's Civil Engineering and Highway Works Price Book 2004 is a comprehensive, work manual that all those in the civil engineering, surveying and construction business will find it hard to work without. It gives costs for both general and civil engineering works and highway works, and shows a full breakdown of labour, plant and material elements. Thoroughly comprehensive and structured to comply with CESMM3, the book includes prices and rates covering everything from beany blocks to well-pointing, from radio masts to coastal defence. In a time when it is essential to gain 'competitive advantage' over the competition in an increasingly congested market, this book provides instant-access cost information and is a one-stop reference containing tables, formulae, technical information and professional advice. Spon's Civil Engineering and Highway Works Price Book 2004 comes with a 'free' CDROM that enables the reader to view the entire book on screen, cut and paste prices into other tender documents, export to other major packages, perform simple calculations, index search, produce estimate and tender documents, adjust rates and data.; This complete package now means that Spon's is now better than ever and is a resource that civil engineers, surveyors and the construction industry cannot do without. This 18th edition, in a new easier-to-read format, incorporates: an expansion of both the Civil Engineering Works and Highway Works sections to improve coverage of the two methods of measurement; a detailed review of the Highway Works section to ensure compliance with the latest amendments of the Highways Method of Measurement; Updating of plant resources and allocation to the various tasks throughout the book.

Painless Project Management

Pamela McGhee,Peter McAliney
Painless Project Management Book PDF

Author : Pamela McGhee,Peter McAliney
Publisher : John Wiley & Sons
Page : 264 pages
File Size : 49,9 Mb
Release : 2007-09-28
Category : Business & Economics
ISBN : 9780470175187

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Painless Project Management by Pamela McGhee,Peter McAliney Pdf

A detailed guide to successful, efficient project management, written by two pros with a combined 55 years "in the trenches!" Project management is a vital and growing component of many organizations and can literally make or break a company. In this step-by-step guide, two project management consultants present a comprehensive guide to effective project management, complete with real stories and case studies from actual project managers. This straightforward guide cuts through the technical jargon to present an easy-to-follow, easy-to-learn approach to executing any project from beginning to end. Project managers, as well as those who want to learn more about project management, will find this guide to be an indispensable resource for all their projects.

The Connector Manager

Jaime Roca,Sari Wilde
The Connector Manager Book PDF

Author : Jaime Roca,Sari Wilde
Publisher : Random House
Page : 272 pages
File Size : 51,8 Mb
Release : 2019-09-19
Category : Business & Economics
ISBN : 9780753554197

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The Connector Manager by Jaime Roca,Sari Wilde Pdf

The best managers work smarter, not harder After conducting a unique global study of over 9,000 people, analysts at the world-leading sales research firm Gartner identified four distinct types of manager. Incredibly, they found one type consistently performs far better than the rest, and it wasn’t the one they were expecting. Connector Managers understand that it’s not enough for managers to just encourage and teach employees themselves, and that providing constant coaching to employees can actually be detrimental to their independent development. Instead, by connecting employees to others in the team or organisation, Connector Managers can help their employees develop a range of skills beyond their own areas of expertise. Although the four types of managers are more or less evenly distributed, employees with Connector Managers perform significantly better than others. Employees with Always-on Managers who provide constant feedback and coaching perform significantly worse. Drawing on their ground-breaking data-driven research, as well as in-depth case studies and extensive interviews with thousands of managers, you’ll discover what behaviours define Connector Managers and how you can use them yourself to build brilliant, powerhouse teams.

The Responsible Leader

Tim Richardson
The Responsible Leader Book PDF

Author : Tim Richardson
Publisher : Kogan Page Publishers
Page : 216 pages
File Size : 54,6 Mb
Release : 2015-02-03
Category : Business & Economics
ISBN : 9780749471828

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The Responsible Leader by Tim Richardson Pdf

Responsibility as a leader is the ability to respond quickly to a complex and changing business environment. It means using values to make decisions that not only affect brand trust and corporate reputation, but impact upon employees and the wider community. In today's increasingly interconnected world, it is more important than ever that managers can achieve goals and desired results while still maintaining a degree of authenticity, ethics and stewardship. The Responsible Leader identifies what it means to be an authentic leader, taking in intra-organizational relationships, role modelling and ethical practice. Addressing the practical challenge of implementing a framework of corporate social responsibility in an organization that may embrace thousands of people, The Responsible Leader sets out what this strategy looks like in practice and advises on creating a new and hopeful narrative for the future. Drawing on in-depth case studies from HSBC, PwC, Oasis and Marks and Spencers that chart the journey to responsible and sustainable management in challenging environments, it presents a fresh vision for leadership success that goes beyond simple compliance.

Better

Atul Gawande
Better Book PDF

Author : Atul Gawande
Publisher : Metropolitan Books
Page : 288 pages
File Size : 51,8 Mb
Release : 2008-01-22
Category : Medical
ISBN : 9781429927949

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Better by Atul Gawande Pdf

NATIONAL BESTSELLER The New York Times bestselling author of Being Mortal and Complications examines, in riveting accounts of medical failure and triumph, how success is achieved in a complex and risk-filled profession The struggle to perform well is universal: each one of us faces fatigue, limited resources, and imperfect abilities in whatever we do. But nowhere is this drive to do better more important than in medicine, where lives are on the line with every decision. In this book, Atul Gawande explores how doctors strive to close the gap between best intentions and best performance in the face of obstacles that sometimes seem insurmountable. Gawande's gripping stories of diligence, ingenuity, and what it means to do right by people take us to battlefield surgical tents in Iraq, to labor and delivery rooms in Boston, to a polio outbreak in India, and to malpractice courtrooms around the country. He discusses the ethical dilemmas of doctors' participation in lethal injections, examines the influence of money on modern medicine, and recounts the astoundingly contentious history of hand washing. And as in all his writing, Gawande gives us an inside look at his own life as a practicing surgeon, offering a searingly honest firsthand account of work in a field where mistakes are both unavoidable and unthinkable. At once unflinching and compassionate, Better is an exhilarating journey narrated by "arguably the best nonfiction doctor-writer around" (Salon). Gawande's investigation into medical professionals and how they progress from merely good to great provides rare insight into the elements of success, illuminating every area of human endeavor.