People Centred Businesses Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of People Centred Businesses book. This book definitely worth reading, it is an incredibly well-written.
So what is a member-owned business? What does it look like? How can we distinguish it from an investor-owned business? The crucial distinction is between a business that is people-centred, and one that is money-centred. This book explores the growing number of companies which use this model and their wider significance in society.
Executive Guide to Business Success through Human-Centred Systems by Andrew Ainger,Rukesh Kaura,Richard Ennals Pdf
This book is about people and skilled work. There has been much turmoil in the business environment about how to best manage the balance between people and technology, at a time when pressures for cost reduction are ever greater. Our argument is that people are central to business success, and the appropriate use of technology should support their needs. This is not always easy in practice. We work in a period when change occurs in ever-shortening cycles. Black-and-white solutions may seem attractive, but the long-term consequences are rarely advantageous. A new system is required, build ing on lessons from the past. Human-centred systems build upon core skills of the workforce within a rich, emancipatory environment, utilising the benefits of tech nology. Change can be embraced to achieve competitive advantage and mutual benefit. The three authors are, respectively, engineering director of an inno vative international manufacturing company; analyst for an inter national merchant bank; and university business school professor. The book is intended to offer a new synthesis of theory and practical experience, derived from recent British and European collaborative pro grammes. We are grateful to our colleagues and families for their tolerance during the writing of this book. Even human-centred books impose pressures on busy people. Old Windsor, Brighton and Kingston, June 1995 A.A. R.K.
Promote your business with clarity, ease, and authenticity. The Human Centered Brand is a practical branding guide for service based businesses and creatives, that helps you grow meaningful relationships with your clients and your audience. If you're a writer, marketing consultant, creative agency owner, lawyer, illustrator, designer, developer, psychotherapist, personal trainer, dentist, painter, musician, bookkeeper, or other type of service business owner, the methods described in this book will assist you in expressing yourself naturally and creating a resonant, remarkable, and sustainable brand. Read this book to learn: Why conventional branding approaches don't work for service based businesses. How to identify your core values and use them in your business and marketing decisions. Different ways you can make your business unique among all the competition. How to express yourself verbally through your website, emails, articles, videos, talks, podcasts... What makes your "ideal clients" truly ideal, and how to connect with real people who appreciate you as you are. How to craft an effective tagline. What are the most important elements of a visual brand identity, and how to use them to design your own brand. How to craft an exceptional client experience and impress your clients with your professionalism. How your brand relates to your business model, pricing, company culture, fashion style, and social impact. Whether you're a complete beginner or have lots of experience with marketing and design, you'll get new insights about your own brand, and fresh ideas you'll want to implement right away. The companion workbook, checklists, templates, and other bonuses ensure that you not only learn new information, but create a custom brand strategy on your own. Learn more at humancenteredbrand.com
Companies spend time and effort developing their employees - their most important asset - but they often forget to consider the company structure, culture, environment and processes required to help the newly upskilled individuals thrive. The Human Workplace is a practical guide which shows how this can be achieved by taking a truly people-centric approach to organizational development. Exploring how people-centred organizations behave and evolve, the book covers how to use design thinking to create optimal organizational structures, how to make a business a community, how to use communication to inform and empower people and how to use technology to allow employees to work more efficiently. Packed with interviews and case studies from Microsoft, Schneider Electric, CGI, Universal, Lego, SAP, BBC Worldwide and other global companies that have benefited from a people-centred approach, The Human Workplace redefines our view of the organization, its relationship with people and how we interact with it. It is an essential guide for all HR and OD professionals seeking to get the right people in the right places doing the right things at the right time.
People-Centric Skills by Danny M. Goldberg,Manny Rosenfeld Pdf
Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a "no" into a "yes." They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.
OECD Framework and Good Practice Principles for People-Centred Justice by OECD Pdf
Access to justice for all is a global objective enshrined in SDG 16. To help countries achieve this objective, the OECD People-Centred Justice Framework and Principles sets out elements of a government-wide strategy for people-centred justice, inter-agency cooperation and communication, as well as mechanisms to ensure accountability and sustainability.
OECD Public Governance Reviews Civic Space Review of Portugal Towards People-Centred, Rights-Based Public Services by OECD Pdf
The Civic Space Review of Portugal provides an in-depth analysis of the national legal frameworks, policies, institutions, and practices relevant to civic space protection, with an emphasis on harnessing user input to facilitate people-centred public service reforms.
Person-Centred Teams by Helen Sanderson,Mary Beth Lepkowsky Pdf
Person-Centred Teams provides much-needed guidance on person-centred working following the roll out of personalisation and personal budgets across health and social care. In order to deliver personalisation you need to work with staff in person-centred ways. Straightforward and easy-to-read, this practical guide describes how to do this by developing a person-centred team using person-centred practices. The authors outline their model for developing a team, and how information is recorded in a person-centred team plan. They explain: Purpose - how to clarify a team's purpose People - what managers need to know about each team member, and how one-page profiles can help Performance - how to clarify service users' expectations of a team's services, and assess whether or not these are being met Process - how person-centred practices can aid teamwork and help your team deliver Progress - how to continuously improve teamwork and performance Each section features clear illustrations and examples from teams to enable you to develop a person-centred team plan and work together in person-centred ways. This guide is essential reading for service providers, managers, practitioners and students in the health and social care fields, as well as person-centred planning coordinators and user-led organisations.
Human Centred Intelligent Systems by Alfred Zimmermann,Robert J. Howlett,Lakhmi C. Jain Pdf
This book highlights new trends and challenges in intelligent systems, which play an important part in the digital transformation of many areas of science and practice. It includes papers offering a deeper understanding of the human-centred perspective on artificial intelligence, of intelligent value co-creation, ethics, value-oriented digital models, transparency, and intelligent digital architectures and engineering to support digital services and intelligent systems, the transformation of structures in digital businesses and intelligent systems based on human practices, as well as the study of interaction and the co-adaptation of humans and systems. All papers were originally presented at the International KES Conference on Human Centred Intelligent Systems 2020 (KES HCIS 2020), held on June 17–19, 2020, in Split, Croatia.
People-Centered Social Innovation by Swati Banerjee,Stephen Carney,Lars Hulgard Pdf
Social Innovation is emerging as an alternate interdisciplinary development pathway of knowledge and practice that aims to understand and address contemporary complexities and multi – dimensional social realities. BEPA (2011) defines social innovation as, ‘innovations that are social in both their ends and means’. However, though Social Innovation is a widely-used term; its conceptual understanding and the specific relation to social change remains under explored. People Centered Social Innovation: Global perspectives on an Emerging Paradigm attempts to revisit and extend the existing understanding of Social Innovation in practice by focusing upon the lived realities of marginalized groups and communities. The emerging field of people-centered development is placed in dialogue with theory and concepts from the more established field of social innovation to create a new approach; one that adopts a global perspective, engaging with very different experiences of marginality across the global north and south. Theoretically, ‘People Centered Social Innovation: Global Perspectives on an Emerging Paradigm’ draws upon ‘northern’ understandings of change and improvement as well as ‘southern’ theory concerns for epistemological diversity and meaning making. The result is an experiment aimed at reimagining research and practice that seriously needs to center the actor in processes of social transformation.
Creating Person-Centred Organisations by Stephen Stirk,Helen Sanderson Pdf
Person-centred thinking and planning are approaches that enable people using social care and health services to plan their future, and use a personal budget to commission personalised services. Creating Person-Centred Organisations is a guide for organisations who want to deliver personalised services. Key issues covered include attending to the vision, strategy and business planning of the organisation, as well as organisational processes, culture and managing change. Drawing on the pioneering work of the social care charity United Response, the authors provide a wealth of practical tools and techniques to enable organisations within health, social care and the voluntary sector to use person-centred thinking tools and approaches to move towards becoming person-centred organisations. This is an essential guide for managers and leaders within private, statutory and voluntary organisations. Stephen Stirk is Director of Human Resources at the social care charity United Response. He has had over 30 years' experience in human resources, organisation development and line management positions, including specialism in organisation design and development with GlaxoSmithKline. Helen Sanderson is Director of Helen Sanderson Associates. She has written extensively on person-centred thinking, planning, community building and Individual Service Funds. She has worked with a range of providers to enable them to deliver more personalised services. She is co-author (with Jaimee Lewis) of A Practical Guide to Delivering Personalisation: Person-Centred Practice in Health and Social Care (Jessica Kingsley Publishers).
Human Competence and Business Development by Peter Docherty,Barry Nyhan Pdf
European competitiveness in a global perspective is a major issue on the agenda of the European Union and European industry. The question of competitiveness is often re lated to continual technological change and changing work structures to create more flexible and adaptive work places. But these changes are in themselves insufficient to meet the demands of a turbulent business environment, if they are not brought about in close relationship with and anchored to the development of the human resource poten tial. Technological innovation and modern post-Tayloristic work structures place new demands on workers. Workers' abilities and competencies must be raised in virtually every sphere - in what are termed the new key/core competencies related to knowl edge and cognitive skills, social skills, general and work related personality character istics together with a high level of technological ability. At the same time, to make optimal use of the human potential, the way in which work is organised and accord ingly the way in which people are managed, must allow workers to develop and use the required competencies. An integrated Human Resource Development approach is needed in which workers abilities and competencies take a central place. European competitiveness, from this perspective, implies a strategic choice by European compa nies and policy makers to invest in people and their (potential) abilities.
The Handbook of Person-Centred Psychotherapy and Counselling by Mick Cooper,Maureen O'Hara,Peter F. Schmid Pdf
Thoroughly updated to reflect the latest trends in theory and practice, this this substantially revised and extended edition is the most in-depth and wide-ranging textbook available on person-centred psychotherapy and counselling. Divided into four parts, it examines the theoretical, philosophical and historical foundations of the person-centred approach; the fundamental principles of person-centred practice and applications of person-centred practice; how person-centred conceptualisations and practices can be applied to groups of clients who bring particular issues to therapy; and, finally, professional issues for person-centred therapists, such as ethics, supervision and training. Written by a diverse range of expert contributors, unified by a more relational, ethics-based reading of person-centred theory and practice, this is a comprehensive, cutting-edge resource for students on all advanced level person-centred courses, as well as for a wide range of professional practitioners in the field. New to this Edition: - A new, introductory chapter looking at contemporary challenges and opportunities for growth for the person-centred world - Nine further new chapters, including work with children and young people, older clients, arts-based therapies, addiction and bereavement, spiritual dimensions, contact and perception, working integratively, global and political implications - Increased use of text learning features to make the chapters more accessible and engaging - A greater focus on actual practice, with more case studies and examples of therapist–client dialogues Increased reference to research - A general updating of all chapters to include all relevant references
Making Work Human: How Human-Centered Companies are Changing the Future of Work and the World by Eric Mosley,Derek Irvine Pdf
How do you keep your employees engaged, creative, innovative, and productive? Simple: Work human! From the pioneers of the management strategy that’s transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum. Leaders of Workhuman, the world’s fastest-growing social recognition and continuous performance management platform, Eric Mosley and Derek Irvine use game-changing data analytics to prove that when a workplace becomes more “human”—when it’s fueled by a culture of gratitude—measurable business results follow. In Making Work Human, they show you how to: Apply analytics and artificial intelligence in ways that make work more human, not less Expand equity, diversity, and inclusion initiatives and strategies to include a wider range of backgrounds, life experiences, and capabilities Use recognition as an actionable strategy to create a truly inclusive, connected culture “The qualities that make us most human—connection, community, positivity, belonging, and a sense of meaning—have become the corporate fuel for getting things done—for innovating, for thriving in the global marketplace, and for outperforming the competition,” the authors write. By building a sense of belonging, purpose, meaning, happiness, and energy in every employee, you’ll create a profound connection between your organization and its goals. And Making Work Human provides everything you need to get there.
Person-Centred Therapy by Brian Thorne,Elke Lambers Pdf
`In this scholarly book, Thorne and Lambers have gathered together significant contributions to the advancement of person-centred theory and practice from leading exponents of the approach in Austria, Belgium, Germany, The Netherlands, Norway and the United Kingdom.... I found the book both stimulating and challenging. The insight it offers into working with "difficult" clients is invaluable and the sections on theory stretched me in my understanding of the approach. I strongly recommend it to anyone from within or without the person-centred tradition who wants to achieve a real understanding of the approach "post Rogers" and get to grips with the vibrancy and vitality of person-centred thought in Europe' - Counselling, The Journal of