Performance Improvement Programmes In Europe

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Performance Improvement Programmes in Europe

Author : Jen A. Algera,Uwe Kleinbeck
Publisher : Taylor & Francis
Page : 116 pages
File Size : 50,7 Mb
Release : 1998-02
Category : Business & Economics
ISBN : 0863777775

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Performance Improvement Programmes in Europe by Jen A. Algera,Uwe Kleinbeck Pdf

Performance improvement is important for any organization in Europe. In the early 1990's the Productivity Measurement and Enhancement System (ProMES) was introduced in Europe. ProMES can help to define performance indicators for work groups. Feedback and goal setting are the crucial elements that operate in the use of this system in practice. In this issue we have brought together the experiences of European researchers in implementing the ProMES system. The first three articles cover these experiences and try to give an answer to three fundamental questions: -- In what way can people contribute to the effectiveness of the organization?-- What kind of motives do people have to contribute to organizational effectiveness?-- How can people actually improve performance?The last two articles focus on the subject of improving quality in particular. The fourth article illustrates that a gap exists between quality management practices and a more scientific approach. The model that is used by the European Foundation for Quality Management requires a better methodological and conceptual underpinning. The fifth article presents the results from a European Study about the social impact of the implementation of a quality policy in organizations. It shows that a quality policy can have impact on commitment, job security and upward communication.

Return on Investment in Training and Performance Improvement Programs

Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Taylor & Francis
Page : 438 pages
File Size : 49,7 Mb
Release : 2024-05-01
Category : Business & Economics
ISBN : 9781040023075

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Return on Investment in Training and Performance Improvement Programs by Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes Pdf

The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

Work and Organizational Psychology

Author : Christine Doyle
Publisher : Routledge
Page : 502 pages
File Size : 47,9 Mb
Release : 2004-01-10
Category : Psychology
ISBN : 9781134618552

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Work and Organizational Psychology by Christine Doyle Pdf

In this unique text, Christine Doyle provides the student with a cutting-edge introduction to the field of work and organizational psychology. The main focus is on recent changes that have occurred in the world of work, incorporating their causes, consequences, proposed solutions to the associated problems, and above all, the challenges they pose for work and organizational psychology. Among the topics covered are motivation at work, the concept of stress, and the causes of individual accidents and organizational disasters. Solutions to such problems might include lifelong learning and training, performance management, career development, and employee assistance programmes. This lively, provocative, and highly readable book will be an essential resource for advanced undergraduate and postgraduate students of work and organizational psychology, as well as business management students, managers and anyone with an interest in human resources management.

Work and Organizational Psychology

Author : Christine E. Doyle
Publisher : Psychology Press
Page : 502 pages
File Size : 42,5 Mb
Release : 2003
Category : Business & Economics
ISBN : 0415208718

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Work and Organizational Psychology by Christine E. Doyle Pdf

In this unique text, Christine Doyle provides the student with a cutting-edge introduction to the field of work and organizational psychology. The main focus is on recent changes that have occurred in the world of work, incorporating their causes, consequences, proposed solutions to the associated problems, and above all, the challenges they pose for work and organizational psychology. Among the topics covered are motivation at work, the concept of stress, and the causes of individual accidents and organizational disasters. Solutions to such problems might include lifelong learning and training, performance management, career development, and employee assistance programmes. This lively, provocative, and highly readable book will be an essential resource for advanced undergraduate and postgraduate students of work and organizational psychology, as well as business management students, managers and anyone with an interest in human resources management.

European Energy Markets Observatory (2007)

Author : Colette Lewiner
Publisher : Springer Science & Business Media
Page : 96 pages
File Size : 43,9 Mb
Release : 2010-09-02
Category : Science
ISBN : 9789400700918

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European Energy Markets Observatory (2007) by Colette Lewiner Pdf

The 9th edition of European Energy Markets Observatory covers the full year 2006 and the winter 2006-2007. Key findings include: -The EU Climate Change 2020 objectives of 3x20% is an ambitious and good road map but very challenging to meet. -The supply and demand balance of oil will stay tight and prices trend should continue to be on the upward side. -Gas security of supply is threatened by the clashing Russian and European Union’s strategies. -Electricity security of supply in Europe has improved on average but the planned constructions will deteriorate Europe’s CO2 emissions situation. -The European Commission has suggested a third “unbundling Directive” as a response to the lack of results from previous Directives on market efficiency. -New market regulations triggers market consolidation but this is progressing slowly because of conflicting interests. -With changing market dynamics, Utilities are confronted with many changes and have to implement new management models.

Return on Investment in Training and Performance Improvement Programs

Author : Jack J. Phillips
Publisher : Routledge
Page : 396 pages
File Size : 42,9 Mb
Release : 2012-06-25
Category : Business & Economics
ISBN : 9781136368325

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Return on Investment in Training and Performance Improvement Programs by Jack J. Phillips Pdf

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

OECD Studies on Water Enhancing the Economic Regulatory System for Moldova’s Water Supply and Sanitation

Author : OECD
Publisher : OECD Publishing
Page : 139 pages
File Size : 41,6 Mb
Release : 2019-07-30
Category : Electronic
ISBN : 9789264464742

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OECD Studies on Water Enhancing the Economic Regulatory System for Moldova’s Water Supply and Sanitation by OECD Pdf

This report aims to support the development of a sound economic regulatory system for the water supply and sanitation (WSS) sector in the Republic of Moldova (hereafter “Moldova”). The prevailing policy framework calls for drastic developments in WSS to modernise and optimise WSS systems and improve operational efficiency (non-revenue water, staff-output ratios etc.) – in line with domestic and international commitments (including the Association Agreement with the European Union, the Sustainable Development Goals, the Paris Agreement and the national WSS strategy).

European Energy Markets Observatory (2008)

Author : Colette Lewiner
Publisher : Springer Science & Business Media
Page : 93 pages
File Size : 46,5 Mb
Release : 2010-09-09
Category : Science
ISBN : 9789400701021

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European Energy Markets Observatory (2008) by Colette Lewiner Pdf

The 10th edition of the European Energy Markets Observatory covers the full year 2007 and the winter 2007/08. The key findings include: -Oil price increase in 2007 and H1 2008 exacerbated fundamental tensions in the industry. The present price drop poses other problems. -Limited progress has been made to solve the “reducing CO2 emissions / satisfying the energy demand” equation, but there are reasons to hope -After an interim improvement in 2006, electricity security of supply deteriorated in 2007, calling for a significant investment program -Geopolitical tensions have increased risk on gas security of supply -Progress was made towards a common electricity market in Europe, but competition is not really taking up and prices to end customers skyrocketed in early 08 -The Utilities are in a good financial situation and important M&A have landed in 2008 -The financial and economic crisis is impacting the Utilities industry and should accelerate their business model change

Improving the Quality of East and West European Public Services

Author : Elke Ler
Publisher : Routledge
Page : 270 pages
File Size : 44,5 Mb
Release : 2017-11-30
Category : Business & Economics
ISBN : 9781351155908

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Improving the Quality of East and West European Public Services by Elke Ler Pdf

This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.

Modelling Techniques for Business Process Re-engineering and Benchmarking

Author : Guy Doumeingts,J. Browne
Publisher : Springer
Page : 396 pages
File Size : 52,8 Mb
Release : 2016-01-09
Category : Business & Economics
ISBN : 9780387350677

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Modelling Techniques for Business Process Re-engineering and Benchmarking by Guy Doumeingts,J. Browne Pdf

Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.

Safety Issues in a Dynamic Business Environment

Author : Anonim
Publisher : IChemE
Page : 84 pages
File Size : 51,9 Mb
Release : 2000
Category : Chemical industry
ISBN : 0852954395

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Safety Issues in a Dynamic Business Environment by Anonim Pdf

Whilst companies recognize they face a dynamic, demanding business environment, it is essential for them to maintain and improve safety performance. Papers from this 2000 one-day conference show how senior managers from process industries ensure that the experience and expertise is shared.

Improving Quality Assurance in European Vocational Education and Training

Author : Adrie J. Visscher
Publisher : Springer Science & Business Media
Page : 184 pages
File Size : 41,6 Mb
Release : 2009-04-29
Category : Education
ISBN : 9781402095276

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Improving Quality Assurance in European Vocational Education and Training by Adrie J. Visscher Pdf

Many resources are invested in the development and introduction of Quality Assurance Systems in educational institutions all over the world. Our assumption is that, as a result of quality assurance activities, practitioners obtain information about their own functioning and institutional performance which is new and valuable to them and which therefore will form a basis for them to improve performance. This assumption proves to be naïve; too often performance feedback is under-utilized, and evaluations become void, legitimizing rites instead of a basis for organizational learning and the improvement of institutions. The aim of this book was to find out when educational institutions do transform Quality Assurance data into actions to improve performance, and how the use of such data can be promoted. This volume reports on the study of Quality Assurance structures and activities in 36 educational institutes in 6 European Countries and presents guidelines for Quality Assurance.