Return On Investment In Training And Performance Improvement Programs

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Return on Investment in Training and Performance Improvement Programs

Jack J. Phillips
Return on Investment in Training and Performance Improvement Programs Book PDF

Author : Jack J. Phillips
Publisher : Routledge
Page : 344 pages
File Size : 45,6 Mb
Release : 2012-06-25
Category : Business & Economics
ISBN : 9781136368332

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Return on Investment in Training and Performance Improvement Programs by Jack J. Phillips Pdf

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

Return on Investment in Training and Performance Improvement

Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Return on Investment in Training and Performance Improvement Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Unknown
Page : 0 pages
File Size : 42,8 Mb
Release : 2024
Category : Business & Economics
ISBN : 0367855720

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Return on Investment in Training and Performance Improvement by Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes Pdf

"The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patti P. Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition expands upon and updates the second edition with chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides relevant examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers"--

Return on Investment in Training and Performance Improvement Programs

Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Return on Investment in Training and Performance Improvement Programs Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Taylor & Francis
Page : 438 pages
File Size : 52,5 Mb
Release : 2024-05-01
Category : Business & Economics
ISBN : 9781040023075

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Return on Investment in Training and Performance Improvement Programs by Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes Pdf

The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

Return on Investment in Training and Performance Improvement Programs

Jack J. Phillips
Return on Investment in Training and Performance Improvement Programs Book PDF

Author : Jack J. Phillips
Publisher : Routledge
Page : 396 pages
File Size : 43,5 Mb
Release : 2012-06-25
Category : Business & Economics
ISBN : 9781136368325

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Return on Investment in Training and Performance Improvement Programs by Jack J. Phillips Pdf

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

Return on Investment in Meetings and Events

Jack J. Phillips,M. Theresa Breining,Patricia Pulliam Phillips
Return on Investment in Meetings and Events Book PDF

Author : Jack J. Phillips,M. Theresa Breining,Patricia Pulliam Phillips
Publisher : Routledge
Page : 303 pages
File Size : 53,9 Mb
Release : 2008
Category : Business & Economics
ISBN : 9780750683388

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Return on Investment in Meetings and Events by Jack J. Phillips,M. Theresa Breining,Patricia Pulliam Phillips Pdf

The Phillips ROI Methodology utilizes five levels of evaluation, which are essential in determining the return on investment. All levels of evaluation must be conducted in order to determine the ROI of a meeting or event.

The ROI Fieldbook

Patricia Pulliam Phillips
The ROI Fieldbook Book PDF

Author : Patricia Pulliam Phillips
Publisher : Routledge
Page : 401 pages
File Size : 52,6 Mb
Release : 2007
Category : Business & Economics
ISBN : 9780750676229

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The ROI Fieldbook by Patricia Pulliam Phillips Pdf

Accompanying CD-ROM contains ... "dozens of tools, instruments, and templates ... [and] a thorough case study which is aligned with each fieldbook chapter to present how the ROI process and guiding principles are applied ... [and] interactive material such as "Are you ready for ROI?"--A self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet."--Page 4 of cover.

Measuring ROI in Learning & Development

Patricia Pulliam Phillips,Jack J. Phillips
Measuring ROI in Learning Development Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : Association for Talent Development
Page : 355 pages
File Size : 48,9 Mb
Release : 2011-12-21
Category : Business & Economics
ISBN : 9781607287858

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Measuring ROI in Learning & Development by Patricia Pulliam Phillips,Jack J. Phillips Pdf

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world. Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs. Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs. Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.

ROI at Work

Jack J. Phillips
ROI at Work Book PDF

Author : Jack J. Phillips
Publisher : Association for Talent Development
Page : 188 pages
File Size : 40,9 Mb
Release : 2005-07-01
Category : Business & Economics
ISBN : 9781607284789

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ROI at Work by Jack J. Phillips Pdf

Interest in measuring the return-on-investment (ROI) of performance improvement interventions has grown exponentially since the 1994 publication of ASTD's In Action: Measuring Return on Investment, Volume 1. The success of that book prompted the release of two more ROI in Action volumes in 1997 and 2001, which greatly contributed to a growing body of knowledge on the subject. ROI at Work builds on the foundation of those well-received volumes and introduces even more examples of ROI application in the government sector as well as a variety of industries, including the telecommunications, financial services, technology, and automotive industries. Training, human resources development (HRD), human resources, and performance improvement professionals will learn valuable lessons from these detailed real-world case studies as they work to contribute to the strategic goals of their organizations. College instructors and students also will find value in this book as a supplement to standard HRD textbooks. Researchers and consultants will find that this book provides solid evidence of the validity of ROI measurement and evaluation practices.

Coaching in Medical Education - E-Book

Maya M. Hammoud,Nicole M. Deiorio,Margaret Moore,Margaret Wolff
Coaching in Medical Education E Book Book PDF

Author : Maya M. Hammoud,Nicole M. Deiorio,Margaret Moore,Margaret Wolff
Publisher : Elsevier Health Sciences
Page : 160 pages
File Size : 45,7 Mb
Release : 2022-02-18
Category : Medical
ISBN : 9780323847278

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Coaching in Medical Education - E-Book by Maya M. Hammoud,Nicole M. Deiorio,Margaret Moore,Margaret Wolff Pdf

Today’s medical school coaching programs integrate a wide variety of personalized goals, including professional identity formation and academic performance, as well as community building, leadership and lifelong learning skills, clinical skill development, and more.?Coaching in Medical Education, part of the American Medical Association’s MedEd Innovation Series, is a?first-of-its-kind, instructor-focused field book?that that equips educators to coach medical students or run an effective medical student coaching program, increasing the likelihood of medical student (and thus physician) success. Gives clear guidance on coaching, as well as how to design, implement, and evaluate a coaching program in today’s institutions. Explains the difference between coaching and traditional advising. Provides various approaches for different levels of learners—remedial to advanced, UMG through GME. Offers practical frameworks for individual, team, and peer coaching. Discusses how to use coaching to enhance wellbeing, strengthen leadership skills, foster personalized academic and career development, and resilience during change and acute uncertainty. Contains tools for creating an ethical, equitable, and inclusive coaching program. Includes a chapter focused on Assessment and Program Outcomes. One of the American Medical Association Change MedEd initiatives and innovations, written and edited by members of the Accelerating Change in Medical Education Consortium – a unique, innovative collaborative that allows for the sharing and dissemination of groundbreaking ideas and projects.

Measuring Return on Investment

Jack J. Phillips
Measuring Return on Investment Book PDF

Author : Jack J. Phillips
Publisher : ASTD
Page : 310 pages
File Size : 53,7 Mb
Release : 1994
Category : Business & Economics
ISBN : IND:30000076341720

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Measuring Return on Investment by Jack J. Phillips Pdf

This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth of training and development programs.

Transfer of Learning in Organizations

Käthe Schneider
Transfer of Learning in Organizations Book PDF

Author : Käthe Schneider
Publisher : Springer Science & Business Media
Page : 170 pages
File Size : 44,6 Mb
Release : 2013-12-04
Category : Education
ISBN : 9783319020938

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Transfer of Learning in Organizations by Käthe Schneider Pdf

In this book, internationally respected scholars from the disciplines of educational science, business administration and psychology thoroughly discuss practice-related questions on learning transfer in organizations. Readers will learn solid concepts for securing and evaluating learning transfer. This volume offers new insights about learning transfer in organizations and their implications for both research and practice. It examines the actual state in practice and provides the foundation for improvements in the design and evaluation of further training measures that are conducive to the transfer of learning. In addition, coverage details theoretical models on learning transfer in further vocational training and develops concepts that enable the transfer of learning for further training in organizations. The book also evaluates further training measures on different levels on the basis of relevant criteria.

The ROI Fieldbook

Patricia Phillips,Jack J. Phillips,Ron Stone,Holly Burkett
The ROI Fieldbook Book PDF

Author : Patricia Phillips,Jack J. Phillips,Ron Stone,Holly Burkett
Publisher : Routledge
Page : 401 pages
File Size : 41,6 Mb
Release : 2006-10-19
Category : Business & Economics
ISBN : 9781136356070

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The ROI Fieldbook by Patricia Phillips,Jack J. Phillips,Ron Stone,Holly Burkett Pdf

Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does not guarantee that an organization will implement the process effectively throughout the various functions and divisions. 'The ROI Fieldbook' will help organizations implement ROI successfully, by providing concrete techniques, tools, strategies, and reproducible items. Jack Phillips and Patti Phillips and their associates have helped hundreds of organizations and individuals with their ROI workshops. 'The ROI Fieldbook' provides many different strategies for tackling the critical issues of implementation. The authors examine every key barrier to implementation and suggest strategies for overcoming, minimizing, or removing the barriers. The accompanying CD contains dozens of tools, instruments, and templates aimed at providing helpful resources for the individual or the team responsible for implementing ROI. Case studies from a variety of organizations illustrate the broad range of application and implementation. The CD also includes interactive material such as "Are You Ready for ROI"—a self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet.

The Other Blended Learning

Diann Wilson,Ellen M. Smilanich
The Other Blended Learning Book PDF

Author : Diann Wilson,Ellen M. Smilanich
Publisher : John Wiley & Sons
Page : 306 pages
File Size : 49,9 Mb
Release : 2005-08-05
Category : Business & Economics
ISBN : 9780787980597

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The Other Blended Learning by Diann Wilson,Ellen M. Smilanich Pdf

In The Other Blended Learning, Diann Wilson and Ellen Smilanich explain how to successfully blend a variety of learning methods?including mentoring, coaching, on-the-job training, and e-learning?around classroom-delivered content. Though blended learning is most often associated with e-learning, this ?other? blend shows how to maximize the classroom experience to aid learning transfer and improve performance. Written in an easy-to-use format, The Other Blended Learning offers a practical guide for understanding and implementing a successful blended learning approach in any organization no matter what its size or mission.

The Handbook of Leadership Development Evaluation

Kelly Hannum,Jennifer W. Martineau,Claire Reinelt
The Handbook of Leadership Development Evaluation Book PDF

Author : Kelly Hannum,Jennifer W. Martineau,Claire Reinelt
Publisher : John Wiley & Sons
Page : 632 pages
File Size : 55,6 Mb
Release : 2006-11-28
Category : Business & Economics
ISBN : 9780787982171

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The Handbook of Leadership Development Evaluation by Kelly Hannum,Jennifer W. Martineau,Claire Reinelt Pdf

With the increase in the number of organizational leadership development programs, there is a pressing need for evaluation to answer important questions, improve practice, and inform decisions. The Handbook is a comprehensive resource filled with examples, tools, and the most innovative models and approaches designed to evaluate leadership development in a variety of settings. It will help you answer the most common questions about leadership development efforts, including: What difference does leadership development make? What development and support strategies work best to enhance leadership? Is the time and money spent on leadership development worthwhile? What outcomes can be expected from leadership development? How can leadership development efforts be sustained?

Ultimate Performance Management

Jeffrey Russell,Linda Russell
Ultimate Performance Management Book PDF

Author : Jeffrey Russell,Linda Russell
Publisher : Association for Talent Development
Page : 571 pages
File Size : 45,5 Mb
Release : 2009-11-01
Category : Business & Economics
ISBN : 9781607283508

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Ultimate Performance Management by Jeffrey Russell,Linda Russell Pdf

Mention the dreaded phrase "performance review" to most employees, and you're likely to get a variety of responses—none positive. Face it: it's time to find a better way to manage performance. Whether you're an organizational leader, human resource professional, or organization development specialist, Ultimate Performance Management can help you transform your company's system for performance improvement. Rather than the traditional annual performance review, you can develop a larger framework for an ongoing performance coaching conversation, a fresh approach that enables managers and performers to build their skills consistently over time. This book provides complete background materials on learning and performance management issues, guidelines for assessing your organization's current culture and evaluating your program results, and a full range of hands-on tools, including complete instructions and presentations for one-day or half-day workshops on several performance-related processes handouts such as checklists, exercises, charts, diagrams, and other supportive materials training instruments and tools including a wide array of quizzes, questionnaires, outlines, and feedback forms learning activities to provide workshop participants with a broad variety of structured experiences a CD-ROM containing all of the ready-to-print materials shown in the workbook. Note: The Content Express e-book contains a link to the same ready-to-print material contained within the CD-ROM.