Process Improvement Essentials

Author : James R. Persse, PhD
Publisher : "O'Reilly Media, Inc."
Page : 353 pages
File Size : 52,5 Mb
Release : 2006-09-14
Category : Computers
ISBN : 9780596553845

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Process Improvement Essentials by James R. Persse, PhD Pdf

Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.

Author : Tristan Boutros,Jennifer Cardella
Publisher : CRC Press
Page : 252 pages
File Size : 44,8 Mb
Release : 2017-07-27
Category : Business & Economics
ISBN : 9781498719902

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The Basics of Process Improvement by Tristan Boutros,Jennifer Cardella Pdf

Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the tra

Author : Markus Pastinen
Publisher : Unknown
Page : 200 pages
File Size : 51,8 Mb
Release : 1998
Category : Electronic
ISBN : 9519791205

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Process Improvement Essentials by Markus Pastinen Pdf

Author : Susan Page
Publisher : AMACOM
Page : 354 pages
File Size : 40,7 Mb
Release : 2010-02-17
Category : Business & Economics
ISBN : 9780814414798

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The Power of Business Process Improvement by Susan Page Pdf

Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

Author : Christopher Ente,Michael Ukpe
Publisher : Springer Nature
Page : 217 pages
File Size : 45,5 Mb
Release : 2022-02-01
Category : Medical
ISBN : 9783030924829

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Essentials for Quality and Safety Improvement in Health Care by Christopher Ente,Michael Ukpe Pdf

Patient safety and quality improvement in health care remain a global priority. Subpar performance in health care, however, is still common more than a decade after the christening of patient safety in Africa. The core principle of safety and quality improvement systems is to identify and assess the root cause of failures in order to learn from them and devise a means to improve and to avoid recurrence. This book is designed to encourage, facilitate and empower healthcare workers in the development and implementation of strategically driven patient safety and quality improvement initiatives for safer healthcare systems and healthcare facilities in low- and middle-income countries (LMICs) of Africa. It also highlights some of the profound challenges and barriers to designing and implementing patient safety and quality improvement interventions or programmes in the region and reiterates the need to remain focused and determined to work out solutions with confidence and overcome these barriers. In the book, chapters highlight six essential components crucial for achieving evolutionary progress in safety and quality improvement in a healthcare system: Standard operating procedure Audit Research Safety management Quality management Evaluation Practical steps in planning and conducting these six essential components are outlined with some specific features to aid learning and facilitate their implementation. The authors have experience and expertise in the medical practice gained in Africa and a decade of knowledge and experience from consultancy work in safety and quality improvement in health care within and outside the region. Essentials for Quality and Safety Improvement in Health Care: A Resource for Developing Countries is authored for both medical professionals and those from other professions who are interested in and enthusiastic about patient safety and healthcare quality and therefore willing to build a career in this field. It is relevant to all health institutions, health and non-health workers, and can be used as a checklist while rendering quality and safe health care.

Author : Darlene Van Tiem,James L. Moseley,Joan C. Dessinger
Publisher : John Wiley & Sons
Page : 706 pages
File Size : 43,9 Mb
Release : 2012-05-01
Category : Business & Economics
ISBN : 9781118025246

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Fundamentals of Performance Improvement by Darlene Van Tiem,James L. Moseley,Joan C. Dessinger Pdf

Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia

Author : Diomidis H. Stamatis
Publisher : CRC Press
Page : 360 pages
File Size : 55,7 Mb
Release : 2016-07-22
Category : Business & Economics
ISBN : 9781439876015

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10 Essentials for High Performance Quality in the 21st Century by Diomidis H. Stamatis Pdf

As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, 10 Essentials for High Performance Quality in the 21st Century proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode. Identifying 10 steps readers can follow to optimize the quality of products and improve customer satisfaction, the book explains the rationale behind each of the steps in separate chapters. It addresses specific quality issues in six different sectors of the economy and provides statistics, tables, and figures from various organizations that support the need for a paradigm shift. Outlining a systematic process to guide your organization along the path toward improvement, the book covers risk and quality, multicultural management, empowerment, error analysis, team building, advanced quality planning, and quality operating systems. The accompanying CD provides tips and tools to help you implement all the necessary improvement initiatives under the umbrella of quality.

Author : Donald Lighter
Publisher : Jones & Bartlett Publishers
Page : 352 pages
File Size : 52,9 Mb
Release : 2011-11-15
Category : Health & Fitness
ISBN : 9781449679835

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Basics of Health Care Performance Improvement by Donald Lighter Pdf

Basics of Health Care Performance Improvement: A Lean Six Sigma Approach prepares future healthcare administrators to meet the challenges of a changing marketplace through the proven Lean Six Sigma method of quality improvement—straightforward principles and procedures that enhance how healthcare organizations operate. With an eye toward meeting consumers’ increasing demand for value in health care, this new volume provides in-depth information on planning and implementing a “Define-Measure-Analyze-Improve-Control” (DMAIC) initiative to reduce errors and improve performance in healthcare settings, and serves as an essential reference on the basics of Lean Six Sigma and its application in augmenting the quality of care. Key Features: Lean Six Sigma case studies drawn from the industry; A thorough exploration of DMAIC approach to quality improvement; Discussion questions in every chapter Instructor Resources: Instructor's Manual, PowerPoint Presentations, and a TestBank

Author : Markus Pastinen
Publisher : Springer Science & Business Media
Page : 25 pages
File Size : 50,9 Mb
Release : 2010-03-10
Category : Business & Economics
ISBN : 9783642107849

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High-Performance Process Improvement by Markus Pastinen Pdf

High-performance process improvement takes process improvement to the next ambition level. The kernel of the substance is a generic process improvement process that operates under the strictest time, quality and cost constraints. Thanks to a modular composition and robust methods the scope may range from one single person to networks with hundreds of companies. This is realized via three high-class phases:network and company analysis and synthesis, process analysis and synthesis, the implementation, including process improvement education and training and the practical realization of the improvement potential. The presented methods contain mass customization features and a very advanced logic for optimizing the interaction of people, technology, information and material both in the process improvement process itself and the focus process. The book is based on an extensive R&D effort and thorough practical verifications in more than 75 companies in almost any business and in all sizes.

Author : Salman Taghizadegan
Publisher : Elsevier
Page : 304 pages
File Size : 52,5 Mb
Release : 2010-07-26
Category : Business & Economics
ISBN : 9780080462325

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Essentials of Lean Six Sigma by Salman Taghizadegan Pdf

Six Sigma is a management program that provides tools that help manufacturers obtain efficient, stream-lined production to coincide with ultimate high quality products. Essentials of Lean Six Sigma will show how the well-regarded analytical tools of Six Sigma quality control can be successfully brought into the well-established models of “lean manufacturing, bringing efficient, stream-lined production and high quality product readily together. This book offers a thorough, yet concise introduction to the essential mathematics of Six Sigma, with solid case examples from a variety of industrial settings, culminating in an extended case study. Various professionals will find this book immensely useful, whether it be the industrial engineer, the industrial manager, or anyone associated with engineering in a technical or managing role. It will bring about a clear understanding of not only how to implement Six Sigma statistical tools, but also how to do so within the bounds of Lean manufacturing scheme. It will show how Lean Six Sigma can help reinforce the notion of “less is more, while at the same time preserving minimal error rates in final manufactured products. Reviews the essential statistical tools upon which Six Sigma rests, including normal distribution and mean deviation and the derivation of 1 sigma through six sigma Explains essential lean tools like Value-Stream Mapping and quality improvement tools like Kaizen techniques within the context of Lean Six Sigma practice Extended case study to clearly demonstrate how Six Sigma and Lean principles have been actually implemented, reducing production times and costs and creating improved product quality

Author : Antanas Mitasiunas,Terry Rout,Rory V. O’Connor,Alec Dorling
Publisher : Springer
Page : 283 pages
File Size : 52,7 Mb
Release : 2014-10-13
Category : Business & Economics
ISBN : 9783319130361

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Software Process Improvement and Capability Determination by Antanas Mitasiunas,Terry Rout,Rory V. O’Connor,Alec Dorling Pdf

This book constitutes the refereed proceedings of the 14th International Conference on Software Process Improvement and Capability Determination, SPICE 2014, held in Vilnius, Lithuania, in November 2014. The 21 revised full papers presented together with 6 short papers were carefully reviewed and selected from 49 submissions. The papers are organized in topical sections on developing process models for assessment; software process and models; software models and product lines; assessment; agile processes; processes improvement and VSE.

Author : Andreas Riel,Rory O'Connor,Serge Tichkiewitch,Richard Messnarz
Publisher : Springer
Page : 303 pages
File Size : 48,5 Mb
Release : 2010-09-02
Category : Computers
ISBN : 9783642156663

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Systems, Software and Services Process Improvement by Andreas Riel,Rory O'Connor,Serge Tichkiewitch,Richard Messnarz Pdf

A typical characterization of EuroSPI is reflected in a statement made by a c- pany: “. . . the biggest value of EuroSPI lies in its function as a European knowledge and experience exchange mechanism for SPI and innovation. ” Since its beginning in 1994 in Dublin, the EuroSPI initiative has outlined that there is not a single silver bullet to solve SPI issues, but that you need to understand a c- bination of different SPI methods and approaches to achieve concrete benefits. The- fore each proceedings volume covers a variety of different topics, and at the conf- ence we discuss potential synergies and the combined use of such methods and - proaches. These proceedings contain selected research papers for five topics: Section I: SPI Tools Section II: SPI Methods Section III: SPI in SMEs Section IV: Economic Aspects of SPI Section V: The Future of SPI Section I presents studies on SPI tools. The authors provide an insight into new tools which can be used for SPI. Willem Bekkers et al. present a new assessment method and tool for software product management. Ismael Edrei-Espinosa-Curiel et al. illustrate a graphical approach to support the teaching of SPI. Paul Clarke and coworkers deal with an analysis and a tool to help real adoption of standards like ISO 12207 and they focus on SPI implementation and practices. Esparanca Amengual et al. present a new team-based assessment method and tool.

Author : Victor E. Sower
Publisher : John Wiley & Sons
Page : 418 pages
File Size : 53,9 Mb
Release : 2010-02-22
Category : Business & Economics
ISBN : 9780470509593

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Essentials of Quality with Cases and Experiential Exercises by Victor E. Sower Pdf

Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.

Author : Susan Page
Publisher : AMACOM
Page : 407 pages
File Size : 53,9 Mb
Release : 2015-11-04
Category : Business & Economics
ISBN : 9780814436622

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The Power of Business Process Improvement by Susan Page Pdf

This book provides business professionals with the clearest, easiest roadmap to achieving highly effective departments and organizations. Are you baffled by how your department can keep making the same mistakes? Do you feel you have been climbing an unending, uphill battle trying to focus your employees’ limited time on more valuable work? These obstacles are so common in business that the solution to getting past them even has a name--business process improvement (BPI). Thankfully, though, you don’t have to be a BPI expert to resolve these situations and find the results your business needs to find success again. Written by experienced process analyst Susan Page, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to: Eliminate duplication and bureaucracy Control costs Establish internal controls to reduce human error Test and rework the process before introducing it Implement the changes Complete with software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas, The Power of Business Process Improvement is your solution to turning your business into the well-oiled machine you know it can be.

Author : Susan M. DeNisco
Publisher : Jones & Bartlett Learning
Page : 1022 pages
File Size : 48,6 Mb
Release : 2023-02-07
Category : Medical
ISBN : 9781284264715

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Advanced Practice Nursing: Essential Knowledge for the Profession by Susan M. DeNisco Pdf

Advanced Practice Nursing: Essential Knowledge for the Profession, Fifth Edition is a core advanced practice text used in both Master's Level and DNP programs. Along with original chapters, this bestselling text is a thoughtfully crafted compilation of existing chapters from a variety of advanced practice nursing textbooks from Jones & Bartlett Learning. The strength of this approach is that each chapter was written by experts in each of the content areas, creating a comprehensive and well-rounded resource for the advanced practice nursing student. The Fifth Edition is framed around the new Domains from the AACN Essentials for advanced practice education as well as the Essentials for Doctoral Education featuring the most up-to-date content on each set of Essentials. Thoroughly updated, the authors address current and emerging trends, including emergency preparedness, financing health care, the impact of big data on healthcare outcomes, ethical leadership, and more timely topics.