Process Improvement In Quality Management Systems

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Process Improvement in Quality Management Systems

Walter R. McCollum
Process Improvement in Quality Management Systems Book PDF

Author : Walter R. McCollum
Publisher : Trafford Publishing
Page : 115 pages
File Size : 50,9 Mb
Release : 2004
Category : Business & Economics
ISBN : 9781412036504

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Process Improvement in Quality Management Systems by Walter R. McCollum Pdf

Foreword After more than two decades since the advent of Total Quality Management, one might think there was nothing left to say regarding its application, but Walter Ray McCollum shows that one would be wrong. Process Improvement in Quality Management Systems: Case Study of Carnegie Mellon's Capability Maturity Model (CMM) explores how a company can obtain Level 3 compliance where an organization's processes for management and engineering activities are formally defined, documented, and integrated into a standard process that is understood and followed by the organization's staff in the development and maintenance of software. Once an organization has reached this level, it has a foundation for continuing progress. New processes and tools can be added with minimal disruption, and new staff members can be easily trained to adapt to the organization's practices. Numerous case studies have been enacted across industries to describe successful, and unsuccessful, implementation of quality management systems and programs. Several generic frameworks for quality management implementation have been proposed to help organizations achieve quality, productivity, and gain a competitive edge. However, few attempts have been made to synthesize frameworks for measuring quality management practices, especially with regard to managing software quality. Phan (2001) found the best-known work concerned with process improvement was the Software Engineering Institute Capability Maturity Model (CMM). However, very few studies have examined the effects of process improvement on quality management systems, and no studies have addressed the variables that impact the effective use of SW-CMM. McCollom mitigates these gaps to offer software development professionals, and developers of quality management systems, the information they need to enhance their effective use of SW-CMM. This book empowers projects, teams, and organizations by giving them the foundation to support reasoned choice, and identify fi ndings relative to the effects of process improvement in quality management systems using SW-CMM, process focus, and risk management training. Marilyn K. Simon, Ph.D. President Math Power

Building Quality Management Systems

Luis Rocha-Lona,Jose Arturo Garza-Reyes,Vikas Kumar
Building Quality Management Systems Book PDF

Author : Luis Rocha-Lona,Jose Arturo Garza-Reyes,Vikas Kumar
Publisher : CRC Press
Page : 202 pages
File Size : 47,6 Mb
Release : 2013-06-25
Category : Business & Economics
ISBN : 9781466565005

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Building Quality Management Systems by Luis Rocha-Lona,Jose Arturo Garza-Reyes,Vikas Kumar Pdf

Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Right Methods and Tools explains exactly what directors, practitioners, consultants, and researchers must do to make better choices in the design, implementation, and improvement of their QMSs. Based on the authors’ decades of industrial experience working on business improvement projects for multinationals looking to design or improve their QMSs, the book discusses building QMSs based on two important organizational elements: needs and resources. It begins with an overview of QMSs and systems thinking and the impact of QMSs on financial performance. Illustrating the process management approach, it reviews the most well-known business and quality improvement models, methods, and tools that support a major QMS. The authors introduce their own time-tested methodology for designing, implementing, and enhancing your own QMS. Using their proven method, you will learn how to: Implement a strategic quality plan based on your specific needs, capabilities, cost–benefits, policies, and business strategies Select the right models, methods, and tools to be adopted as part of your QMS Understand the critical success factors and implementation challenges Evaluate the level of maturity of your QMS and your implementation efforts Highlighting the importance of quality as a way of life, this book supplies the understanding you’ll need to make the right choices in the development and deployment of your QMS. With a clear focus on business performance and process management, it provides the basis for creating the quality management culture required to become a world-class organization.

Achieving Customer Experience Excellence through a Quality Management System

Alka Jarvis,Luis Morales,Ulka Ranadive
Achieving Customer Experience Excellence through a Quality Management System Book PDF

Author : Alka Jarvis,Luis Morales,Ulka Ranadive
Publisher : Quality Press
Page : 228 pages
File Size : 53,7 Mb
Release : 2016-07-04
Category : Business & Economics
ISBN : 9781953079688

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Achieving Customer Experience Excellence through a Quality Management System by Alka Jarvis,Luis Morales,Ulka Ranadive Pdf

For the past decade, process validation issues ranked within the top six of Food and Drug Administration (FDA) form 483 observation findings issued each year. This poses a substantial problem for the medical device industry and is the reason why the authors wanted to write this book. The authors will share their collective knowledge: to help organizations improve patient safety and increase profitability while maintaining a state of compliance with regulations and standards. This book was written to assist quality technicians, engineers, managers, and others that need to plan, conduct, and monitor validation activities. To that end, the intent of this book is to provide the quality professional working in virtually any industry a quick, convenient, and comprehensive guide to properly conducting process validations that meet regulatory and certification requirements. It provides an introduction and background to the requirements necessary to perform process validations that will comply with regulatory and certification body requirements.

An Integrated Company-Wide Management System

Souraj Salah,Abdur Rahim
An Integrated Company Wide Management System Book PDF

Author : Souraj Salah,Abdur Rahim
Publisher : Springer
Page : 236 pages
File Size : 55,9 Mb
Release : 2018-08-30
Category : Technology & Engineering
ISBN : 9783319990347

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An Integrated Company-Wide Management System by Souraj Salah,Abdur Rahim Pdf

This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization. The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading. This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike.

Process Improvement Essentials

James R. Persse, PhD
Process Improvement Essentials Book PDF

Author : James R. Persse, PhD
Publisher : "O'Reilly Media, Inc."
Page : 353 pages
File Size : 41,7 Mb
Release : 2006-09-14
Category : Computers
ISBN : 9780596553845

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Process Improvement Essentials by James R. Persse, PhD Pdf

Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.

Quality Management System Handbook for Product Development Companies

Vivek Nanda
Quality Management System Handbook for Product Development Companies Book PDF

Author : Vivek Nanda
Publisher : CRC Press
Page : 352 pages
File Size : 55,7 Mb
Release : 2005-01-27
Category : Business & Economics
ISBN : 9781420025309

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Quality Management System Handbook for Product Development Companies by Vivek Nanda Pdf

Quality Management System Handbook for Product Development Companies describes a systematic approach for quality management and continuous improvement via a formal management system. The approach centers on a high-level process for defining a QMS from essential prerequisites to improvement mechanisms. The book outlines the five major QMS

Process Improvement and CMMI for Systems and Software

Ron S. Kenett,Emanuel Baker
Process Improvement and CMMI for Systems and Software Book PDF

Author : Ron S. Kenett,Emanuel Baker
Publisher : CRC Press
Page : 435 pages
File Size : 41,6 Mb
Release : 2010-03-09
Category : Business & Economics
ISBN : 9781420060515

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Process Improvement and CMMI for Systems and Software by Ron S. Kenett,Emanuel Baker Pdf

Process Improvement and CMMI for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief overview of basic strategic planning models and covers fundamental concepts and appr

Strategic Quality Management

Mildred Golden Pryor,J. Christopher White,Leslie Ann Toombs
Strategic Quality Management Book PDF

Author : Mildred Golden Pryor,J. Christopher White,Leslie Ann Toombs
Publisher : Dame Publications
Page : 408 pages
File Size : 46,8 Mb
Release : 1999-04-30
Category : Business & Economics
ISBN : 0873934164

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Strategic Quality Management by Mildred Golden Pryor,J. Christopher White,Leslie Ann Toombs Pdf

Strategic Quality Management is written for people who choose to be strategists-people who choose to ensure the success of their improvement efforts by integrating them into the strategic man-age-ment of their organizations. This book comprehensively addresses the elements required to ensure long-term momentum for improvement. In addition, it discusses continuous improvement from several per-spectives (Historical, Strategic, Behavioral, Process and Results, and Futuristic) and describes why those perspectives are all essential for an improvement initiative to be successful. Also included are specific improvement models, flowcharts, and checklists which are useful in the application of the im-prove-ment philosophies and tools described in the text. The foundation for Strategic Quality Man-age-ment (SQM) is the Five P's Model which emphasizes the need for alignment of organizational Pur-pose, Principles, Processes, and people in order to achieve Performance excellence. Each of the Five P's is discussed separately as an essential element of SQM, then in terms of its impact on the other four P's.

Guidelines for Integrating Management Systems and Metrics to Improve Process Safety Performance

CCPS (Center for Chemical Process Safety)
Guidelines for Integrating Management Systems and Metrics to Improve Process Safety Performance Book PDF

Author : CCPS (Center for Chemical Process Safety)
Publisher : John Wiley & Sons
Page : 212 pages
File Size : 43,5 Mb
Release : 2016-02-23
Category : Technology & Engineering
ISBN : 9781118795033

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Guidelines for Integrating Management Systems and Metrics to Improve Process Safety Performance by CCPS (Center for Chemical Process Safety) Pdf

This book combines the synergies between performance improvement systems to help ensure safe and reliable operations, streamline procedures and cross-system auditing, and supporting regulatory and corporate compliance requirements. Many metrics are common to more than one area, such that a well-designed and implemented integrated management system will reduce the load on the Process Safety, SHE, Security and Quality groups, and improve manufacturing efficiency and customer satisfaction. Systems to improve performance include: process safety; traditional safety, health and environment; and, product quality. Chapters include: Integrating Framework; Securing Support & Preparing for Implementation; Establishing Common Risk Management Systems – How to Integrate PSM into Other EH; Testing Implementation Approach; Developing and Agreeing on Metrics; Management Review; Tracking Integration Progress and Measuring Performance; Continuous Improvement; Communication of Results to Different Stakeholders; Case Studies; and Examples for Industry.

Quality Management in Plastics Processing

Robin Kent
Quality Management in Plastics Processing Book PDF

Author : Robin Kent
Publisher : Elsevier
Page : 370 pages
File Size : 52,5 Mb
Release : 2016-11-30
Category : Technology & Engineering
ISBN : 9780081021262

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Quality Management in Plastics Processing by Robin Kent Pdf

Quality Management in Plastics Processing provides a structured approach to the techniques of quality management, also covering topics of relevance to plastics processors. The book’s focus isn’t just on implementation of formal quality systems, such as ISO 9001, but about real world, practical guidance in establishing good quality management. Ultimately, improved quality management delivers better products, higher customer satisfaction, increased sales, and reduced operation costs. The book helps practitioners who are wondering how to begin implementing quality management techniques in their business focus on key management and technical issues, including raw materials, processing, and operations. It is a roadmap for all company operations, from people, product design, sales/marketing, and production – all of which are impacted by, and involved in, the implementation of an effective quality management system. Readers in the plastics processing industry will find this comprehensive book to be a valuable resource. Helps readers deliver better products, higher customer satisfaction, and increased profits with easily applicable guidance for the plastics industry Provides engineers and technical personnel with the tools they need to start a process of continuous improvement in their company Presents practical guidance to help plastics processing companies organize, stimulate, and complete effective quality improvement projects

Systems, Software and Services Process Improvement

Dietmar Winkler,Rory V. O’Connor,Richard Messnarz
Systems Software and Services Process Improvement Book PDF

Author : Dietmar Winkler,Rory V. O’Connor,Richard Messnarz
Publisher : Springer
Page : 364 pages
File Size : 40,6 Mb
Release : 2012-06-12
Category : Computers
ISBN : 9783642311994

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Systems, Software and Services Process Improvement by Dietmar Winkler,Rory V. O’Connor,Richard Messnarz Pdf

This volume constitutes the refereed proceedings of the 19th EuroSPI conference, held in Vienna, Austria, in June 2012. The 29 revised papers presented in this volume were carefully reviewed and selected. They are organized in topical sections on SPI and business factors; SPI lifecycle and models; SPI assessment and quality; SPI processes and standards; SPI in SMEs; SPI and implementation; creating environments supporting innovation and improvement; standards and experiences with the implementation of functional safety; business process management; SPI in SMEs - a project management perspective.

Product-Focused Software Process Improvement

Jürgen Münch,Matias Vierimaa
Product Focused Software Process Improvement Book PDF

Author : Jürgen Münch,Matias Vierimaa
Publisher : Springer
Page : 476 pages
File Size : 47,5 Mb
Release : 2006-09-21
Category : Computers
ISBN : 9783540346838

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Product-Focused Software Process Improvement by Jürgen Münch,Matias Vierimaa Pdf

This book constitutes the refereed proceedings of the 7th International Conference on Product-Focused Software Process Improvement, PROFES 2006, held in Amsterdam, June 2006. The volume presents 26 revised full papers and 12 revised short papers together with 6 reports on workshops and tutorials. The papers constitute a balanced mix of academic and industrial aspects, organized in topical sections on decision support, embedded software and system development, measurement, process improvement, and more.

Systems, Software and Services Process Improvement

Andreas Riel,Rory O'Connor,Serge Tichkiewitch,Richard Messnarz
Systems Software and Services Process Improvement Book PDF

Author : Andreas Riel,Rory O'Connor,Serge Tichkiewitch,Richard Messnarz
Publisher : Springer Science & Business Media
Page : 316 pages
File Size : 49,5 Mb
Release : 2010-08-19
Category : Computers
ISBN : 9783642156656

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Systems, Software and Services Process Improvement by Andreas Riel,Rory O'Connor,Serge Tichkiewitch,Richard Messnarz Pdf

A typical characterization of EuroSPI is reflected in a statement made by a c- pany: “. . . the biggest value of EuroSPI lies in its function as a European knowledge and experience exchange mechanism for SPI and innovation. ” Since its beginning in 1994 in Dublin, the EuroSPI initiative has outlined that there is not a single silver bullet to solve SPI issues, but that you need to understand a c- bination of different SPI methods and approaches to achieve concrete benefits. The- fore each proceedings volume covers a variety of different topics, and at the conf- ence we discuss potential synergies and the combined use of such methods and - proaches. These proceedings contain selected research papers for five topics: Section I: SPI Tools Section II: SPI Methods Section III: SPI in SMEs Section IV: Economic Aspects of SPI Section V: The Future of SPI Section I presents studies on SPI tools. The authors provide an insight into new tools which can be used for SPI. Willem Bekkers et al. present a new assessment method and tool for software product management. Ismael Edrei-Espinosa-Curiel et al. illustrate a graphical approach to support the teaching of SPI. Paul Clarke and coworkers deal with an analysis and a tool to help real adoption of standards like ISO 12207 and they focus on SPI implementation and practices. Esparanca Amengual et al. present a new team-based assessment method and tool.

Introduction to Software Process Improvement

Gerard O'Regan
Introduction to Software Process Improvement Book PDF

Author : Gerard O'Regan
Publisher : Springer Science & Business Media
Page : 252 pages
File Size : 41,8 Mb
Release : 2010-12-16
Category : Computers
ISBN : 9780857291721

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Introduction to Software Process Improvement by Gerard O'Regan Pdf

This textbook is a systematic guide to the steps in setting up a Capability Maturity Model Integration (CMMI) improvement initiative. Readers will learn the project management practices necessary to deliver high-quality software solutions to the customer on time and on budget. The text also highlights how software process improvement can achieve specific business goals to provide a tangible return on investment. Topics and features: supplies review questions, summaries and key topics for each chapter, as well as a glossary of acronyms; describes the CMMI model thoroughly, detailing the five maturity levels; provides a broad overview of software engineering; reviews the activities and teams required to set up a CMMI improvement initiative; examines in detail the implementation of CMMI in a typical organization at each of the maturity levels; investigates the various tools that support organizations in improving their software engineering maturity; discusses the SCAMPI appraisal methodology.

Total Quality Management

John S. Oakland
Total Quality Management Book PDF

Author : John S. Oakland
Publisher : Routledge
Page : 489 pages
File Size : 54,5 Mb
Release : 2003
Category : Business & Economics
ISBN : 9780750657402

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Total Quality Management by John S. Oakland Pdf

This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.