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Program Evaluation and Performance Measurement by James C. McDavid,Irene Huse,Laura R. L. Hawthorn Pdf
Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.
Program Evaluation & Performance Measurement by James C. McDavid,Laura R. L. Hawthorn Pdf
Program Evaluation and Performance Measurement: An Introduction to Practice offers a conceptual, as well as practical, introduction to program evaluation and performance measurement for public and non-profit organizations. This introductory text discusses topics in a detailed fashion, making it a useful guide for practitioners who are constructing and implementing performance measurement systems as well as for students.
Measuring the Performance of Human Service Programs by Lawrence L. Martin,Peter M. Kettner Pdf
Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.
Handbook of Practical Program Evaluation by Joseph S. Wholey,Harry P. Hatry,Kathryn E. Newcomer Pdf
The second edition of Handbook of Practical Program Evaluation offers managers, analysts, consultants, and educators in government, nonprofit, and private institutions a valuable resource that outlines efficient and economical methods for assessing program results and identifying ways to improve program performance. The Handbook has been thoroughly revised. Many new chapters have been prepared for this edition, including chapters on logic modeling and on evaluation applications for small nonprofit organizations. The Handbook of Practical Program Evaluation is a comprehensive resource on evaluation, covering both in-depth program evaluations and performance monitoring. It presents evaluation methods that will be useful at all levels of government and in nonprofit organizations.
Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman
Author : Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman Publisher : Oxford University Press Page : 361 pages File Size : 46,7 Mb Release : 2017 Category : Political Science ISBN : 9780190646059
Improving Public Services by Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman Pdf
"This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings"--
Credibility, Validity, and Assumptions in Program Evaluation Methodology by Apollo M. Nkwake Pdf
This book focuses on methods of choice in program evaluation. Credible methods choice lies in the assumptions we make about the appropriateness and validity of selected methods and the validity of those assumptions. As evaluators make methodological decisions in various stages of the evaluation process, a number of validity questions arise. Yet unexamined assumptions are a risk to useful evaluation. The first edition of this book discussed the formulation of credible methodological arguments and methods of examining validity assumptions. However, previous publications suggest advantages and disadvantages of using various methods and when to use them. Instead, this book analyzes assumptions underlying actual methodological choices in evaluation studies and how these influence evaluation quality. This analysis is the basis of suggested tools. The second edition extends the review of methodological assumptions to the evaluation of humanitarian assistance. While evaluators of humanitarian action apply conventional research methods and standards, they have to adapt these methods to the challenges and constraints of crisis contexts. For example, the urgency and chaos of humanitarian emergencies makes it hard to obtain program documentation; objectives may be unclear, and early plans may quickly become outdated as the context changes or is clarified. The lack of up-to-date baseline data is not uncommon. Neither is staff turnover. Differences in perspective may intensify and undermine trust. The deviation from ideal circumstances challenges evaluation and calls for methodological innovation. And how do evaluators work with assumptions in non-ideal settings? What tools are most relevant and effective? This revised edition reviews major evaluations of humanitarian action and discusses strategies for working with evaluation assumptions in crises and stable program settings.
Author : Paul G. Thomas Publisher : ANU E Press Page : 86 pages File Size : 51,5 Mb Release : 2006-10-01 Category : Business & Economics ISBN : 9781920942793
Performance Measurement, Reporting, Obstacles and Accountability by Paul G. Thomas Pdf
Identifies the ways that politics enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting.
10-Step Evaluation for Training and Performance Improvement by Seung Youn (Yonnie) Chyung Pdf
Written with a learning-by-doing approach in mind, 10-Step Evaluation for Training and Performance Improvement gives students actionable instruction for identifying, planning, and implementing a client-based program evaluation. The book introduces readers to multiple evaluation frameworks and uses problem-based learning to guide them through a 10-step evaluation process. As students read the chapters, they produce specific deliverables that culminate in a completed evaluation project.
Program Evaluation by John M Owen,Patricia J. Rogers Pdf
Using an original framework, this practical introduction to evaluation shows how to identify appropriate forms and approaches, involve stakeholders in the planning process and disseminate the evaluation findings.
Questioning Performance Measurement: Metrics, Organizations and Power by Guy Redden Pdf
Questioning Performance Measurement: Metrics, Organizations and Power is the first book to interrogate the organizational turn towards performance metrics critically. Performance measurement is used to evaluate a diverse range of activities throughout the private, public and non-governmental sectors. But in an increasingly data driven world, what does it really mean to measure ‘performance’? Taking a sociology of quantification perspective, this book traces the rise of performance measurement, questions its methods and objectivity, and examines the social significance of the flood of numbers through which value is represented and actors are held accountable. An illuminating read for students, scholars and practitioners across Organization Studies, Sociology, Business and Management, Public Policy and Administration.
Program Evaluation by Kenneth J. Linfield,Emil J. Posavac Pdf
This text provides a solid foundation in program evaluation, covering the main components of evaluating agencies and their programs, how best to address those components, and the procedures to follow when conducting evaluations. Different models and approaches are paired with practical techniques, such as how to plan an interview to collect qualitative data and how to use statistical analyses to report results. In every chapter, case studies provide real world examples of evaluations broken down into the main elements of program evaluation: the needs that led to the program, the implementation of program plans, the people connected to the program, unexpected side effects, the role of evaluators in improving programs, the results, and the factors behind the results. In addition, the story of one of the evaluators involved in each case study is presented to show the human side of evaluation. This new edition also offers enhanced and expanded case studies, making them a central organizing theme, and adds more international examples. New online resources for this edition include a table of evaluation models, examples of program evaluation reports, sample handouts for presentations to stakeholders, links to YouTube videos and additional annotated resources. All resources are available for download under the tab eResources at www.routledge.com/9781138103962.
