Promoting Service Leadership Qualities In University Students

Author : Daniel T.L. Shek,Po Chung
Publisher : Springer
Page : 240 pages
File Size : 49,9 Mb
Release : 2015-08-20
Category : Education
ISBN : 9789812875150

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Promoting Service Leadership Qualities in University Students by Daniel T.L. Shek,Po Chung Pdf

This book outlines the development of service leadership curricula, programs and materials designed for university students in Hong Kong. In addition, it includes evaluation studies and specific service leadership programs, making it a pioneering book that integrates service leadership and student wellbeing for Chinese university students. In view of the transformation of industries resulting in shifts from manufacturing economies to service economies, the book takes a holistic approach to leadership development, focusing on three basic components of effective service leadership that are closely related to student wellbeing: leadership competencies such as emotional intelligence and resilience, moral character, and a caring disposition. This approach represents a move away from literature that emphasizes the elite leadership model, assuming that leadership is the privilege of a talented few. By extension, it argues that the promotion of service leadership qualities is a good strategy for promoting student wellness. The individual chapters are extended versions of papers presented at the “International Conference on Service Leadership Education for University Students: Experience in Hong Kong,” which was held in May 2014. The book offers a valuable contribution to Chinese and global academic literature on service leadership and will benefit researchers and educators alike.

Author : Daniel T. L. Shek,Grace Ngai,Stephen C. F. Chan
Publisher : Springer
Page : 365 pages
File Size : 50,9 Mb
Release : 2018-08-13
Category : Social Science
ISBN : 9789811304484

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Service-Learning for Youth Leadership by Daniel T. L. Shek,Grace Ngai,Stephen C. F. Chan Pdf

This book examines service-learning – a valuable means of promoting civic engagement and youth leadership in students by enabling them to apply their knowledge to needy people in the community. It describes selected service-learning projects in different areas by highlighting the subjects being offered, service site(s), completed service projects, evaluation findings and teachers’ reflections. Although service-learning has increased tremendously in the West, its development in different Chinese societies is still in its infancy. As such, this book provides valuable insights on the implementation and future directions of the service-learning movement in China by documenting lessons learned and sharing success stories. It also discusses related evaluation findings and impacts on students to show that service-learning can increase students’ empathy, social awareness, social responsibility and psychosocial skills and as a result can improve their quality of life. In addition, the book highlights how service-learning activities promote the well-being of the clients and communities being served. It also stimulates thinking and sharpens the thoughts of educators, administrators and those who wish to promote the quality of life of students and service recipients through service-learning.

Author : Po Chung,Li Lin,Joav Merrick
Publisher : Unknown
Page : 140 pages
File Size : 48,7 Mb
Release : 2017
Category : Education
ISBN : 1536119695

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Service Leadership Education for University Students by Po Chung,Li Lin,Joav Merrick Pdf

While it is good to see that there are many leadership programs in the market for different parts of the world, there are several limitations of the existing leadership programs. Primarily, most of the programs focus on skills (i.e., "the doing") of leaders without much consideration for the inner qualities (i.e., "the being") of leaders. While skills are important, leaders with skills are just technicians or technocrats who are driven by their basic motives of acquiring fame or earning more money. However, true leaders are motivated by caring, concern and moral values. Eight universities funded by a private foundation worked together to develop service leadership education programs. In this book, the authors wish to document the achievements of different institutions and highlight their specific projects using specific foci. The authors hope that through the publication of this book, service leadership education can flourish in different services and economies.

Author : Daniel T. L. Shek
Publisher : Nova Science Publishers
Page : 0 pages
File Size : 55,6 Mb
Release : 2016
Category : College student development programs
ISBN : 1634849280

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Education in Hong Kong by Daniel T. L. Shek Pdf

Leadership training is beneficial for the development of every human being, but few leadership models have focused on leadership qualities under service economies. In view of the lack of leadership models designed for service economies, the service leadership model was proposed by the Hong Kong Institute of Service Leadership and Management. To promote service leadership in the growing service economies, there is an obvious need to develop service leadership education for young people, particularly university students who are pillars of society in the future. In this book, the core beliefs and basic assertions of the service leadership model are highlighted, and integration of Western notions of leadership and Chinese philosophies (e.g., Confucian virtues) is attempted. Students are expected to integrate the academic content of the subject with their real life experiences. Finally, several evaluation mechanisms have been used to evaluate the subject. The authors' hope to generate more interest, discussion, and further development of service leadership education within and outside of Hong Kong.

Author : Daniel Tl Shek,Cecilia Ma,Joav Merrick
Publisher : Unknown
Page : 0 pages
File Size : 48,9 Mb
Release : 2017
Category : College students
ISBN : 1536119504

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Leadership by Daniel Tl Shek,Cecilia Ma,Joav Merrick Pdf

Since we think university students are the cream of the crop, it is important to ask whether or not they thrive well. To what extent can university students in Hong Kong develop in a holistic manner? How should we nurture university students to become the leaders and talents of tomorrow? Leadership and intrapersonal development are inherent requirements for university students in Hong Kong, transposing as 3-credit courses that each student must complete in order to graduate. To meet this requirement, a subject entitled Tomorrows Leaders was developed and piloted twice during the 2010-2012 academic years, which was offered to over 2,100 students annually. The design of the subject, curriculum materials, reflection of the teachers and evaluation findings in connection with this subject are presented in this book.

Author : Daniel T. K. Shek, Ph.d.
Publisher : Unknown
Page : 347 pages
File Size : 55,9 Mb
Release : 2019-02-28
Category : Electronic
ISBN : 1536148520

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Service Leadership by Daniel T. K. Shek, Ph.d. Pdf

How can leadership in service economies be developed and nurtured? This issue is of the utmost importance, because the mode of production and requirements of the leaders are different in manufacturing and service economies. While the focus in manufacturing industries is on do things right, the focus of services economies is on do the right things. In this book, the authors start out with the Service Leadership Model as well as the ingredients for Service Leadership knowledge, attitude and behaviors (i.e., skills). Second, psychometric properties of three validated measures on Service Leadership knowledge, attitude and behavior are presented. In these chapters, the internal consistency, convergent validity and factorial validity of the measures are presented. Third, the psychosocial correlates and norms associated with these three measures of Service Leadership are presented. Through these chapters, the authors attempt to establish the psychometric properties and norms of the scales assessing Service Leadership knowledge, attitude and behavior. It is their humble wish that the related work and the developed assessment tools can be used in the training, personnel decisions, intervention and research contexts.

Author : Daniel T. L. Shek,Xiaoqin Zhu (Editor of Service leadership),Diya Dou,Joav Merrick
Publisher : Nova Science Publishers
Page : 210 pages
File Size : 47,9 Mb
Release : 2021-04-20
Category : Business & Economics
ISBN : 1536194301

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Service Leadership Theory by Daniel T. L. Shek,Xiaoqin Zhu (Editor of Service leadership),Diya Dou,Joav Merrick Pdf

"Service leadership is conceived as "satisfying needs by consistently providing quality personal service to everyone one comes into contact with, including one's self, others, groups, communities, systems, and environments." Effective service leadership is determined by three Cs - "Competence," "Character," and "Care." To nurture these important leadership qualities in university students, the "Service Leadership Education Initiative" was launched in eight public universities in Hong Kong. The introduction of this new concept is due to the fact that worldwide economic structure has shifted from manufacturing economies to service economies. The key concepts and propositions in service leadership theory (SLT), such as the strong emphasis on humanity, moral character, caring, and trust, have deep theoretical roots in the existing well-established theories and empirical findings in the social science literature. In addition, these important elements of service leadership have been successfully practiced and proved to exert beneficial influences on personal and organizational success. These findings give support to the validity of the SLT and its further application in education and industry. We earnestly hope that service leaders and organizations can put SLT propositions into practice to achieve success"--

Author : Daniel T. L. Shek,Cecilia Ma,Joav Merrick
Publisher : Unknown
Page : 277 pages
File Size : 42,9 Mb
Release : 2017
Category : SOCIAL SCIENCE
ISBN : 1536119709

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Leadership by Daniel T. L. Shek,Cecilia Ma,Joav Merrick Pdf

Author : Tai Wei Lim
Publisher : World Scientific
Page : 283 pages
File Size : 44,7 Mb
Release : 2020-03-20
Category : Political Science
ISBN : 9789811213243

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Leadership: Political-economic, Regional Business And Socio-community Contexts by Tai Wei Lim Pdf

Political leadership styles in East Asian states are shaped and influenced by a number of domestic factors. These factors include the type of political system that an East Asian state adopted from their days of independence and decolonization. There is a diverse array of political systems in the region, ranging from Western-style liberal democracies like Japan and South Korea to autocratic one-party states like North Korea. Most other East Asian countries adopt systems somewhere in between these two polar ends. This volume begins with a macro-political perspective of leadership. It then looks at case studies of political leadership and the factors that influence the shape and outcome of leadership styles in the region.The book also examines the concept of community leadership and its impact on community well-being. Several specific case studies are examined in depth. While examining political leadership from a macro theoretical and empirical perspective, the book also adopts historical-anthropological perspectives to analyse case studies. The case studies also examine policy formulation and implementation to look at the role of government in handling community-level issues.Finally, the book focuses on economic leadership in international political economy and global business.

Author : Arthur Sandeen
Publisher : Charles C Thomas Publisher
Page : 236 pages
File Size : 51,8 Mb
Release : 2011
Category : Case method
ISBN : 9780398086022

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Enhancing Leadership In Colleges by Arthur Sandeen Pdf

In view of the serious challenges facing college and university administrators, it is encouraging to note the increased interest in improving leadership knowledge and skills. This book presents an additional option to college and university administrators in their efforts to enhance their leadership skills. The case study approach to improving insights and skills in leadership is predicated on the belief that leadership is learned, and that it often requires courage to act and to live with the consequences of one's actions. The book includes 18 cases on a variety of issues being faced by college and university leaders. Its purpose is to encourage administrators to enhance their ability to make decisions by focusing on the decision-making process and by thinking about the consequences of the various options available to them. The options presented in each case can be expanded by those studying and discussing them or revised to meet their personal preferences. Questions to encourage further discussion are presented at the end of each case, including a list of suggested readings that are related to the case. The cases are organized into four sections: (1) Raising Money and Funding of Services, (2) Athletics and Facilities, (3) Academic Policies and Issues, and (4) Student Service Issues. The cases represent realistic but fictitious issues at a variety of colleges and universities. The issues, the names of the institutions are fictitious, any resemblance to any actual institution or person is entirely coincidental.

Author : Svafa Gronfeldt,Judith Strother
Publisher : SAGE
Page : 336 pages
File Size : 55,8 Mb
Release : 2005-11-30
Category : Business & Economics
ISBN : 9781452279121

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Service Leadership by Svafa Gronfeldt,Judith Strother Pdf

The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.

Author : Daniel W. Wheeler
Publisher : John Wiley & Sons
Page : 208 pages
File Size : 48,9 Mb
Release : 2012-02-01
Category : Education
ISBN : 9781118008904

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Servant Leadership for Higher Education by Daniel W. Wheeler Pdf

SERVANT LEADERSHIP FOR HIGHER EDUCATION "Given the myriad of complex problems facing higher education, it is difficult to imagine that an administrator at any level of the institution could be effective without engaging in servant leadership. Higher education is a service industry and, consequently, this text is a must read for practicing administrators who are committed to effective leadership." –MARY LOU HIGGERSON, Ph.D., vice president for Academic Affairs and dean of the college, Baldwin-Wallace College "Finally a thoughtful book on servant leadership with direct application to higher education. Includes many strategies for developing servant leadership in self, others, and organizations." –DR. GARY L. FILAN, executive director, Chair Academy "With Servant Leadership for Higher Education Dan Wheeler brings the gauzy platitudes sometimes associated with servant leadership down to earth in a set of field-tested principles. I finished the book fantasizing about how much better off our colleges and universities would be if our leaders behaved like this!" –JON WERGIN, professor of educational studies, Ph.D. in Leadership & Change Program, Antioch University "This is a must read for anyone thinking about becoming an academic leader. In the academy, it is not about command and control–it's about serving your colleagues. Dan Wheeler's book 'nails it' as nothing is more critical to leaders than success in serving their colleagues." –WALTER GMELCH, dean and professor, School of Education, University of San Francisco

Author : Gilad James, PhD
Publisher : Gilad James Mystery School
Page : 82 pages
File Size : 52,6 Mb
Release : 2024-06-02
Category : Education
ISBN : 9780392829144

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Introduction to Fairleigh Dickinson University by Gilad James, PhD Pdf

Fairleigh Dickinson University (FDU) is a private university in New Jersey with two main campuses: one in Madison and the other in Teaneck. Founded in 1942 by Dr. Peter Sammartino and his wife, the university began as a two-year junior college with a mission to provide education to veterans returning from World War II. Over the years, FDU has grown into a comprehensive university that offers undergraduate and graduate programs in various fields, including business, humanities, social sciences, natural sciences, engineering, nursing, and more. FDU is known for its commitment to global education and diversity. The university offers study abroad programs and has campuses in Canada, England, and France. It also has a diverse student body with international students from over 75 different countries. FDU is a member of the NCAA Division III and offers a range of sports programs for men and women, including basketball, soccer, volleyball, and track and field. The university has a strong commitment to community service and hosts various events to promote social responsibility and volunteerism. Overall, FDU remains committed to its mission of providing quality education to all students in a diverse and inclusive environment.

Author : Robert F. Lusch,Stephen L. Vargo
Publisher : Routledge
Page : 468 pages
File Size : 45,7 Mb
Release : 2014-12-18
Category : Business & Economics
ISBN : 9781317454649

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The Service-Dominant Logic of Marketing by Robert F. Lusch,Stephen L. Vargo Pdf

Expanding on the editors' award-winning article "Evolving to a New Dominant Logic for Marketing," this book presents a challenging new paradigm for the marketing discipline. This new paradigm is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. Service-dominant logic defines service as the application of competencies for the benefit of another entity and sees mutual service provision, rather than the exchange of goods, as the proper subject of marketing. It moves the orientation of marketing from a "market to" philosophy where customers are promoted to, targeted, and captured, to a "market with" philosophy where the customer and supply chain partners are collaborators in the entire marketing process. The editors elaborate on this model through an historical analysis, clarification, and extension of service-dominant logic, and distinguished marketing thinkers then provide further insight and commentary. The result is a more comprehensive and inclusive marketing theory that will challenge both current thinking and marketing practice.

Author : Anonim
Publisher : Unknown
Page : 36 pages
File Size : 42,5 Mb
Release : 1999
Category : Electronic
ISBN : STANFORD:36105028857907

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The Light in the Night by Anonim Pdf