Proving The Value Of Soft Skills

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Proving the Value of Soft Skills

Jack Phillips,Patti Phillips,Rebecca Ray
Proving the Value of Soft Skills Book PDF

Author : Jack Phillips,Patti Phillips,Rebecca Ray
Publisher : Unknown
Page : 328 pages
File Size : 49,5 Mb
Release : 2020
Category : Electronic
ISBN : OCLC:1195920393

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Proving the Value of Soft Skills by Jack Phillips,Patti Phillips,Rebecca Ray Pdf

A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills , measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Proving the Value of Soft Skills

Patricia Pulliam Phillips,Jack J. Phillips,Rebecca Ray
Proving the Value of Soft Skills Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips,Rebecca Ray
Publisher : Association for Talent Development
Page : 328 pages
File Size : 47,7 Mb
Release : 2020-08-04
Category : Business & Economics
ISBN : 9781950496648

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Proving the Value of Soft Skills by Patricia Pulliam Phillips,Jack J. Phillips,Rebecca Ray Pdf

A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

The Future of Leadership Development

Susan E. Murphy,Ronald E. Riggio
The Future of Leadership Development Book PDF

Author : Susan E. Murphy,Ronald E. Riggio
Publisher : Psychology Press
Page : 306 pages
File Size : 48,6 Mb
Release : 2003
Category : Business & Economics
ISBN : 9780805843422

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The Future of Leadership Development by Susan E. Murphy,Ronald E. Riggio Pdf

First Published in 2003. Routledge is an imprint of Taylor & Francis, an informa company.

Coach Me! Your Personal Board of Directors

Brian Underhill,Jonathan Passmore,Marshall Goldsmith
Coach Me Your Personal Board of Directors Book PDF

Author : Brian Underhill,Jonathan Passmore,Marshall Goldsmith
Publisher : John Wiley & Sons
Page : 228 pages
File Size : 53,8 Mb
Release : 2022-02-24
Category : Business & Economics
ISBN : 9781119823797

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Coach Me! Your Personal Board of Directors by Brian Underhill,Jonathan Passmore,Marshall Goldsmith Pdf

COACH ME! YOUR PERSONAL BOARD OF DIRECTORS An indispensable wellspring of advice from the world’s foremost leadership experts In Coach Me! Your Personal Board of Directors: Leadership Advice from the World’s Greatest Coaches, a team of world-renowned executive coaches and leadership experts delivers a revolutionary collection of contributions from 52 of the globe’s leading management thinkers. Each curated piece explores a critical issue in leadership, covering topics like self-awareness, communication, interpersonal relationships, emotional intelligence, delegation, coaching, change management, transition management, execution, and career development. Among the 50 stories included within, readers will find inspirational and practical advice based on real-world leaders who were forced to transform their company’s business model, their organization, or themselves to achieve success. Each concise, actionable chapter lets you be a fly on the wall of a successful leader demonstrating a solution to a commonly encountered leadership problem. Coach Me! Your Personal Board of Directors also provides: Thorough introductions to self-examination and self-awareness, including maximizing the impact of feedback and proven techniques to ensure your leadership measures up Comprehensive explorations of communication and interpersonal relationship skills, including treatments of authenticity and cultural fluency Practical discussions of emotional intelligence, including the management of out-of-control feelings and conflict management In-depth examinations of change and transition management, including explorations of the first 100 days as a new leader and how to lead teams through crises Perfect for managers, executives, and business leaders of all kinds, Coach Me! Your Personal Board of Directors: Leadership Advice from the World’s Greatest Coaches will also earn a place in the libraries of the coaches, consultants, and other professionals who work with leaders in government, business, and the nonprofit sectors.

Return on Investment in Training and Performance Improvement Programs

Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Return on Investment in Training and Performance Improvement Programs Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Taylor & Francis
Page : 438 pages
File Size : 51,7 Mb
Release : 2024-05-01
Category : Business & Economics
ISBN : 9781040023075

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Return on Investment in Training and Performance Improvement Programs by Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes Pdf

The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

Soft Skills

K Alex
Soft Skills Book PDF

Author : K Alex
Publisher : S. Chand Publishing
Page : 224 pages
File Size : 53,8 Mb
Release : 2009-07
Category : Self-Help
ISBN : 9788121931922

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Soft Skills by K Alex Pdf

This book Soft Skills is like a companion, guiding the students, young men and women, at every step in the job market and corporate personnel.Soft Skills have become absolutely essential, both for the growth and success of an individual as well as the organization.

Soft Skills for Career Success

V Bastin Jerome,Alagra Antony
Soft Skills for Career Success Book PDF

Author : V Bastin Jerome,Alagra Antony
Publisher : Educreation Publishing
Page : 202 pages
File Size : 45,9 Mb
Release : 2018-08-20
Category : Education
ISBN : 8210379456XXX

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Soft Skills for Career Success by V Bastin Jerome,Alagra Antony Pdf

The book "Soft Skills for Career Success" plays a vital role in the soft skill development and career success of young talents. Since most of the companies are giving more importance to soft skill of their employees, along with the technical skills, the topic soft skills become more important than ever. Today, as companies increasingly need to become more dynamic, interconnected and flexible, soft skills are critical. These skills important to fostering employee retention, improving leadership, and building a meaningful culture. The good news is that soft skills are learnable. This book covers all the topics related to the area soft skills, that you're sure to get some interesting nugget of wisdom from it. Each topic has a clear description which would enable the readers to comprehend easily. This book will also support young people in choosing rewarding and successful careers consistent with your personality and character. This book is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful book about the employability skills which are absolutely necessary to attain glorious career success. The book style is challenging and playful, serious and engaging and a stepping stone to developing the soft skills indispensable to climb heights in one’s career.

Next Level Virtual Training

Diana L. Howles
Next Level Virtual Training Book PDF

Author : Diana L. Howles
Publisher : Association for Talent Development
Page : 348 pages
File Size : 43,5 Mb
Release : 2022-05-03
Category : Business & Economics
ISBN : 9781953946041

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Next Level Virtual Training by Diana L. Howles Pdf

Surpass the Basics of Virtual Training Next Level Virtual Training, by Diana L. Howles, has received awards from Axiom Business Book Awards, Goody Business Book Awards, and North American Book Awards. As virtual training continues as a go-to, effective learning option, and platform providers improve functionality, trainers and facilitators need to take their skills to the next level. Written by expert facilitator Diana L. Howles, this book goes beyond the basics of virtual training and online synchronous instruction, providing in-depth insights into advanced challenges. Next Level Virtual Training introduces the Virtual Trainer Capability Model, which identifies eight areas of expertise for the top virtual professional. A train-the-virtual-trainer resource, this book will guide you developing the specific knowledge and skills to facilitate online interactivity, manage multitasking, be technically fluent, oversee logistics and troubleshooting, leverage your voice, and engage virtual learners. Importantly, this book is about actionable tips, strategies, and techniques rather than the technologies. Inside you’ll find comprehensive chapters on developing on-camera competence; applying learning experience design to live online learning; and preparing for the combination of onsite and online learners together in a post-pandemic hybrid work environment. Whether you are a virtual trainer, a live online facilitator, a synchronous educator, an online adult education instructor, this book is for you. It is also for designers, developers, evaluators, and producers of virtual learning.

Measurement Demystified

David Vance,Peggy Parskey
Measurement Demystified Book PDF

Author : David Vance,Peggy Parskey
Publisher : Association for Talent Development
Page : 496 pages
File Size : 51,5 Mb
Release : 2020-11-17
Category : Business & Economics
ISBN : 9781950496860

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Measurement Demystified by David Vance,Peggy Parskey Pdf

Your Groundbreaking Framework for Measurement and Reporting Most people find measurement, analytics, and reporting daunting—and L&D professionals are no different. As these practices have become critically important for organizations’ efforts to improve performance, talent development professionals have often been slow to embrace them for many reasons, including the seeming complexity and challenge of the practices. Few organizations have a well-thought-out measurement and reporting strategy, and there are often scant resources, limited time, and imperfect data to work with when organizations do attempt to create one. Measurement Demystified: Creating Your L&D Measurement, Analytics, and Reporting Strategy is a much-needed and welcomed resource that breaks new ground with a framework to simplify the discussion of measurement, analytics, and reporting as it relates to L&D and talent development practitioners. This book helps practitioners select and use the right measures for the right reasons; select, create, and use the right types of reports; and create a comprehensive measurement and reporting strategy. Recognizing the angst and reluctance people often show in these areas, authors and experts David Vance and Peggy Parskey break down the practices and processes by providing a common language and an easy-to-use structure. They describe five types of reports, four broad reasons to measure, and three categories of measures. Their method works for large and small organizations, even if yours is an L&D staff of one or two. The guidance remains the same: Start small and grow. Measurement Demystified is a great first book for talent development professionals with no prior knowledge of or experience with measurement and a valuable resource for measurement experts. Those adept at lower levels of training evaluation will grow their knowledge base and capabilities, while measurement experts will discover shortcuts and nuggets of information to enhance their practices. A more comprehensive treatment of these important topics will not be found elsewhere.

Humanizing Human Capital

Solange Charas, PhD,Stela Lupushor
Humanizing Human Capital Book PDF

Author : Solange Charas, PhD,Stela Lupushor
Publisher : BenBella Books
Page : 305 pages
File Size : 51,6 Mb
Release : 2022-09-13
Category : Business & Economics
ISBN : 9781637741818

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Humanizing Human Capital by Solange Charas, PhD,Stela Lupushor Pdf

The work world is changing faster than ever before. Adapting to this new reality without a significant interruption in results is increasingly a top priority for all businesses. The key to thriving through disruption is understanding and practicing human capital strategies that will drive enterprise performance and value-creation. In Humanizing Human Capital, renowned business thought leaders Solange Charas, PhD, and Stela Lupushor reframe traditional HR practices into a future-forward strategy to optimize human capital. Charas and Lupushor shift decision-making about people from a gut sense to an evidence-based approach—a critical and much-needed departure from the cross-your-fingers-and-hope-for-the-best approach of most traditional HR programs today. Humanizing Human Capital reveals a step-by-step method to apply analytics approaches to human capital while anticipating inevitable changes in the workforce landscape. This will enable human capital professionals to generate positive outcomes for all stakeholders and allow management to make decisions that work for the entire enterprise. With this book’s comparison of “traditional” with the “future-forward” approach to human capital management, case studies, real-world situations, and 20 business principles, you will learn to: Adopt a best-evidence versus best-practice approach to decision making Shift your thinking so that you view human capital as a crucial investment rather than as a sunk cost Identify what needs to change to respond to future pressures and apply critical thinking to create workable solutions Balance human capital analytics with the more human-centric elements of people management Equip yourself with approaches and tools to interpret the collective voice of the workforce Utilize methods to measure and optimize human capital efficiency, increasing your ROI Increase value for all key stakeholders, including investors, management, workers, customers, partners, and the community at large The road ahead may seem unpredictable and even treacherous, but Humanizing Human Capital provides leaders of any organization a new framework to create resilient, responsive, and innovative organizations with tangible and sustainable business results.

ATD's Handbook for Consultants

Elaine Biech
ATD s Handbook for Consultants Book PDF

Author : Elaine Biech
Publisher : American Society for Training and Development
Page : 749 pages
File Size : 50,5 Mb
Release : 2024-05-28
Category : Business & Economics
ISBN : 9781957157351

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ATD's Handbook for Consultants by Elaine Biech Pdf

Turn to the Definitive Guide for All Your Consulting Questions ATD’s Handbook for Consultants unpacks what it takes to run a successful consulting practice that delivers world-class solutions for clients all with the benefits of a self-directed work life. As companies and organizations become increasingly strategic with how they use employee resources, more are engaging external consultants as highly skilled temporary labor when they lack the specialized expertise to handle their growing needs. Without the staffing flexibility to complete special projects that require more employee hours and specialized skills, companies recognize the benefits of fresh perspectives, new ideas, outside opinions, and the speed and efficiency of an expert consultant who in many cases has already tackled similar challenges with other companies. Consulting is at the top of the list of career moves for talent development professionals and others who have unique skill sets and expertise. Whether you’re considering branching out on your own, you’ve just launched and are struggling to keep yourself afloat, or you’re looking to take your business to the next level, this book will help you clarify your “why” and make your transition a soft landing. Learn to set a business strategy, write winning business proposals, and market your products and services. Gain perspectives on multiple consulting career paths—from forming an independent consultancy to joining a boutique consulting practice to consulting with a large company. Edited by consulting powerhouse Elaine Biech, this book is broken into five parts: Exploring consulting: So you want to be a consultant Getting started: Plan your consulting future Delivering results: The work of a consultant Developing business: Find and keep clients Focusing on your future: Define success your way Tap into the sage wisdom, actionable takeaways, and practical tools in this book, and set yourself apart from the competition on your journey to becoming a successful consultant.

Sorry Spock, Emotions Drive Business

Adam W. Morgan
Sorry Spock Emotions Drive Business Book PDF

Author : Adam W. Morgan
Publisher : Morgan James Publishing
Page : 195 pages
File Size : 54,6 Mb
Release : 2018-11-27
Category : Business & Economics
ISBN : 9781642790726

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Sorry Spock, Emotions Drive Business by Adam W. Morgan Pdf

Sorry Spock, Emotions Drive Business presents scientific proof that creative advertising is better for the bottom line. Adam Morgan, a Senior Creative Director at Adobe, gives both creatives and marketers the ammo to prove the value of creativity to stakeholders. For decades, marketers have battled over the value of creative ideas. Some believe creativity adds more impact, others believe it’s just window dressing. With data-driven marketing, the divide is only increasing. Today, more than ever, creative professionals need a concrete answer to the question, “Do creative ideas work better?” Fortunately, science has finally caught up. There is an answer that isn’t based on subjective case studies. More than that, Adam shows how emotional ideas create experiences that are more effective and reveals why creativity is actually less risky for business. Sorry Spock, Emotions Drive Business shows readers how they can create the ideal experiences to improve their bottom line.

Workplace Basics

Anthony Patrick Carnevale,Leila J. Gainer,Ann S. Meltzer
Workplace Basics Book PDF

Author : Anthony Patrick Carnevale,Leila J. Gainer,Ann S. Meltzer
Publisher : Unknown
Page : 44 pages
File Size : 40,9 Mb
Release : 1988
Category : Employees
ISBN : STANFORD:36105029123457

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Workplace Basics by Anthony Patrick Carnevale,Leila J. Gainer,Ann S. Meltzer Pdf

Summaries a portion of the research conducted under a two-year joint project of the American Society for Training and Development and the U.S. Department of Labor.

Ask a Manager

Alison Green
Ask a Manager Book PDF

Author : Alison Green
Publisher : Ballantine Books
Page : 304 pages
File Size : 54,9 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9780399181825

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Ask a Manager by Alison Green Pdf

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The Progress Principle

Teresa Amabile,Steven Kramer
The Progress Principle Book PDF

Author : Teresa Amabile,Steven Kramer
Publisher : Harvard Business Press
Page : 270 pages
File Size : 43,5 Mb
Release : 2011-07-19
Category : Business & Economics
ISBN : 9781422142738

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The Progress Principle by Teresa Amabile,Steven Kramer Pdf

What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives—consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly. As Teresa Amabile and Steven Kramer explain in The Progress Principle, seemingly mundane workday events can make or break employees’ inner work lives. But it’s forward momentum in meaningful work—progress—that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day. The book shows how to remove obstacles to progress, including meaningless tasks and toxic relationships. It also explains how to activate two forces that enable progress: (1) catalysts—events that directly facilitate project work, such as clear goals and autonomy—and (2) nourishers—interpersonal events that uplift workers, including encouragement and demonstrations of respect and collegiality. Brimming with honest examples from the companies studied, The Progress Principle equips aspiring and seasoned leaders alike with the insights they need to maximize their people’s performance.