Putting The Heart Back Into Business

Author : Andrew Thonton,Eudora Pascall
Publisher : SRA Books
Page : 219 pages
File Size : 49,5 Mb
Release : 2022-04-21
Category : Biography & Autobiography
ISBN : 9781912300549

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Putting The Heart Back Into Business by Andrew Thonton,Eudora Pascall Pdf

Do you feel there should be more to running a business than the focus on profit alone? Do you ever wonder why you work so hard yet still feel that something is missing? In this uniquely honest and ground-breaking book, entrepreneur Andrew Thornton and coach Eudora Pascall propose a better way of being in business – one that enables everyone to truly be themselves, harnesses people’s strengths and individuality, and puts people and planet first – whilst trusting that profit will still follow. With the inspiring story of the transformation that took place in a multicultural North London supermarket as a backdrop, Andrew and Eudora demonstrate the huge impact and positive difference that running a heart-centred business can make on the lives of the people you work with and the world you live in too. Through a wealth of illuminating real-life stories, insightful case studies and a host of practical tips and expert guidance, you’ll be empowered to start a journey of self-discovery that will help you: > Understand your purpose in life and business > Become a more authentic, caring leader > Address prejudice, inequality and division > Untie the knots the prevent progress > Approach life and business from an exciting new perspective By discovering how to put the heart into your business you can turn problems into opportunity, build enduring strength and resilience, and take positive action against the huge challenges faced by both businesses and the world alike.

Author : Andrew Thornton
Publisher : Unknown
Page : 0 pages
File Size : 43,7 Mb
Release : 2022
Category : Social responsibility of business
ISBN : 1912300559

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Putting the Heart Back Into Business by Andrew Thornton Pdf

Author : Rasheed Ogunlaru
Publisher : Kogan Page Publishers
Page : 272 pages
File Size : 44,6 Mb
Release : 2012-10-03
Category : Business & Economics
ISBN : 9780749466381

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Soul Trader by Rasheed Ogunlaru Pdf

If your heart's not in your business, why are you? In the flurry of everyday deadlines, fire fighting and all the pressing demands on our time, it's easy to forget the real reasons we started our own business in the first place. Soul Trader helps you connect with your personal mission, values and passion to create a 'stand out from the crowd' business that enriches you both financially and emotionally. Discover the seven essential principles that will help you build a business sensitive to today's economic and social realities, one that is profitable, customer-focused and in tune with your own beliefs, needs and goals. Rasheed Ogunlaru tears off the jargon and delves into the beating heart of what makes businesses really work. Throw your heart into your business, it will pay dividends.

Author : Hubert Joly
Publisher : Harvard Business Press
Page : 154 pages
File Size : 40,7 Mb
Release : 2021-05-04
Category : Business & Economics
ISBN : 9781647820398

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The Heart of Business by Hubert Joly Pdf

A Wall Street Journal Bestseller Named a Financial Times top title How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business. Back in 2012, "Everyone thought we were going to die," says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation. In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal. This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic. The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future.

Author : Deborah Miarkowska,Jo Swannell Owen
Publisher : Lulu.com
Page : 126 pages
File Size : 49,8 Mb
Release : 2012
Category : Jewelry
ISBN : 9781471601507

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Source, Jewellery's Fairtrade Journey, putting ethics & the environment at the heart of fashion. by Deborah Miarkowska,Jo Swannell Owen Pdf

Deborah Miarkowska of EcoChic tells the inspirational stories behind the pioneers within the fairtrade jewellery movement, sharing their brand stories and illustrating each brands' fairtrade jewellery collections whilst exploring the life story behind every piece. From 'Fashion dilema, what's wrong with a bit of bling?' to our 'Ore Inspiring Industry Narratives', this publication digs deep and examines the jewellery industry in detail to demonstate how the industry is changing, with both cutting-edge designers and independents trying to clean up fashion's dirty image.

Author : Andre Lacroix
Publisher : World Scientific
Page : 278 pages
File Size : 52,6 Mb
Release : 2022-10-07
Category : Business & Economics
ISBN : 9789811269240

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Leadership With Soul: Putting People At The Heart Of Your Growth Strategy by Andre Lacroix Pdf

Leadership with Soul is an invitation for existing and future leaders to stop, think and reinvent their leadership approach to become ever-better leaders. Leadership with Soul is a cutting-edge, systemic leadership model that has created sustainable growth and value in high-performance companies across several sectors of the economy.Anyone, from a management student to a global CEO, who wants to become a more inspirational leader and achieve better outcomes, will benefit.André Lacroix reveals his formula on how to make businesses flourish. He uses his universal humanist principles that have been developed over a long, diverse and outstanding leadership career. He also explains simple ways you can inspire a global organisation to outperform the competition; how you can create a truly customer-centric organisation; how best to inspire people to follow the lead set at the top, and how to leave a sustainable legacy for the generations to come. For Lacroix, true leadership prioritises sustainability and a desire to make the world an 'ever-better' place for everyone and many of the largest corporations are now adopting the sustainability solutions he envisioned.

Author : Great Britain: Parliament: House of Commons: Innovation, Universities, Science and Skills Committee
Publisher : The Stationery Office
Page : 88 pages
File Size : 54,8 Mb
Release : 2009-07-23
Category : Science
ISBN : 0215540344

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Putting science and engineering at the heart of government policy by Great Britain: Parliament: House of Commons: Innovation, Universities, Science and Skills Committee Pdf

This report considers a broad issue-why science and engineering are important and why they should be at the heart of Government policy-and three more specific issues-the debate on strategic priorities, the principles that inform science funding decisions and the scrutiny of science and engineering across Government. It revisits recommendations made in "Engineering: turning ideas into reality" (4th report session 2008-09, HC 50-I, ISBN 9780215529268). The Committee reiterates its call for the Government to move the Government Chief Scientific Adviser and his Government Office for Science into the heart of Government, the Cabinet Office. It also urges the Government to safeguard the independence of all Science Advisory Committees and make a number of recommendations on how this might be achieved. For example, transparency could be improved and setting up a press office in GO-Science would give SACs an independent voice. The principles that govern UK science funding decisions are discussed, and the report advocates a principle that can accommodate regional science policy, the full range of research funding streams, mission driven research, and the rationalisation of detailed and strategic funding decisions. Finally, the report welcomes changes to the Government's internal science scrutiny programme, and the House of Commons' decision to reinstate the Science and Technology Committee.

Author : Diamond Johnson
Publisher : Sullivan Group Publishing
Page : 173 pages
File Size : 50,5 Mb
Release : 2016-07-17
Category : Fiction
ISBN : 9781946789709

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You Put a Move on My Heart 2 by Diamond Johnson Pdf

After four years, the secret is out. Jarvis finally knows about the son that Shonte concealed from him. Family and friends are in shock about this newest revelation, but the none more than Mr. Jarvis Banks. The loyalty that he was sure Shonte had for him is thrown out the window in light of her betrayal. What will happen between Shonte and Jarvis now that he knows he can’t trust her? Will Jarvis be able to forgive Shonte or will her actions force him to move on? While Jarvis and Shonte are taking a temporary break from each other, he meets the sexy Malaya Brown. Malaya is beautiful, probably what any man would want in a woman, but she has secrets too, and her obsession with Jarvis could have tragic consequences. Sex, lies and enemies abound as Shonte and Jarvis deal with the fallout from their choices. The twists and turns in part two will leave you breathless. Take a ride with the star crossed lovers to see if they get their chance at happily ever.

Author : Anonim
Publisher : Unknown
Page : 866 pages
File Size : 47,8 Mb
Release : 1988-05
Category : Advertising
ISBN : MINN:31951001981611W

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Adweek's Marketing Week by Anonim Pdf

Author : Annette Franz
Publisher : Unknown
Page : 219 pages
File Size : 51,9 Mb
Release : 2019-09-03
Category : Electronic
ISBN : 1686886810

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Customer Understanding by Annette Franz Pdf

Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! When they focus on growth, those customer acquisition numbers are pretty sweet, but they don't tell the real story. Prioritizing customer retention is critical. But you can't just throw technology at it, give it some lip service, and call it a day. Retention is hard work! You've got to understand who your customers are and what problems they are trying to solve or what jobs they are trying to do. Then you've got to use that understanding to design an experience that helps customers achieve their goals. That's the key to putting the customer in customer experience! Ultimately, you need to bring the customer voice into all meetings, decisions, processes, and designs. The customer must be at the center of all you do. After all, it's all about the customer! In this book, I cover the three approaches to customer understanding: surveys and data, personas, and journey mapping. I could've written the whole book about journey mapping, but there's so much more to building a customer-centric business than journey mapping. The culture must first be deliberately designed to put the customer at the heart of the business. And all foundational elements of a CX transformation must be in place to make that happen. With that knowledge, read this book and: Learn about the three approaches you must use to understand your customers, why you must use them, and how they work together. Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization. Develop and assign personas to your customers in order to better understand their needs, goals, problems to solve, and jobs to be done. Learn the difference between touchpoint maps and journey maps and how touchpoint maps can still be a valuable asset in your customer experience toolbox. Understand why journey mapping is called the backbone of customer experience management - and how to make it so in your organization. Set up and facilitate your own current-state and future-state journey mapping workshops with customers. Set up and facilitate service blueprint workshops with internal stakeholders. Find out how to put the customer at the heart of your business. And more!

Author : Anonim
Publisher : Unknown
Page : 632 pages
File Size : 45,9 Mb
Release : 1869
Category : Electronic
ISBN : BSB:BSB10617793

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All the Year Round by Anonim Pdf

Author : Howard Schultz
Publisher : Hachette UK
Page : 254 pages
File Size : 44,7 Mb
Release : 2012-05-22
Category : Business & Economics
ISBN : 9781401304928

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Pour Your Heart Into It by Howard Schultz Pdf

In Pour Your Heart Into It, former CEO and now chairman emeritus Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience. The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into the largest coffee chain on the planet. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that "has changed everything... from our tastes to our language to the face of Main Street" (Fortune).

Author : Vivian Blue
Publisher : Sullivan Group Publishing
Page : 198 pages
File Size : 45,7 Mb
Release : 2018-12-13
Category : Fiction
ISBN : 9781648403675

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She's Promised to Him, But I Have Her Heart by Vivian Blue Pdf

Relationships can be tricky when there is a certain dynamic of power shifted in one person’s favor. Nika owns a two-family flat in the Ville neighborhood and rents her bottom apartment to Usian, who grew up in the area. Their relationship is one of mutual respect and understanding, but they always butt heads, which is what contributed to the uptight personality that Nika always displays. Usian is much older than Nika and thinks she’s an entitled brat, while Nika thinks that Usian is a hood rat that will eventually end up back in prison. Amanika, aka Nika, has her entire life ahead of her, but for some reason, she can’t figure it out. She went to college and graduated with honors from Washington University, with a degree in education; however, that’s not really what she wants to do. Since Nika was a teenager, she worked at her aunt’s African hair braiding shop, where all of her family works. They’ve been applying pressure for Nika to get married, and before her father died, he arranged her to be wed. She wants to be able to pick the man she marries, and her mother doesn’t seem to have a problem with it because she wants her daughter to be happy. However, the elders in the family are against it, and with her mother being Muslim, it makes things even more complicated. Jasper Simpson Jr., aka Usian Shakur, is an ex-convict trying to keep his life on track. He used to be a big-time drug dealer until he was locked up and served ten years in prison for drug trafficking and money laundering. He chose not to go back to the life, but a lot of his friends are still deeply involved and trying to get Usian to get back into the game. He found Islam while he was locked up and changed his way of living to better his life, but living in a neighborhood where drugs and violence dominate, there’s a fine line between doing the right thing and succumbing to the pressures of your environment.

Author : Sheila Roberts
Publisher : St. Martin's Griffin
Page : 349 pages
File Size : 46,5 Mb
Release : 2009-09-29
Category : Fiction
ISBN : 9781429956147

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Angel Lane by Sheila Roberts Pdf

Keep the heart in Heart Lake. That's exactly what three small-town shop owners hope to do when they launch their crazy-ambitious "Have a Heart" campaign—asking neighbors to commit one random act of kindness every day. Emma, Sarah, and Jamie love their lakeside community, but the little town is growing too big too fast, and a doing a good deed never hurt anyone. Or so they thought... When Emma slashes prices at her quilt shop, practically giving away blankets to anyone who looks vaguely cold, she almost stitches her way into bankruptcy. Sarah's free cooking class boils down to a hotbed of crime when some punk kid swipes her favorite heirloom. And at Jamie's chocolate shop, things take a bittersweet turn when a local policeman starts giving her grief, stirring up feelings she's tried to forget—and slowly melts away her defenses... With irresistible humor, warmth, affection—and recipes!—author Sheila Roberts serves up a generous, open-hearted story about the friendships we make, the chances we take, and the lives we touch every day.

Author : Anita Adrain
Publisher : Balboa Press
Page : 301 pages
File Size : 55,7 Mb
Release : 2019-08-13
Category : Self-Help
ISBN : 9781982231286

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The Heart of Feng Shui... Simply Put by Anita Adrain Pdf

The HeART of Feng Shui... Simply Put takes the reader on a journey of self-discovery and empowerment, learning how to reduce stress is living a heart-filled abundant life. For some, Feng Shui is a complex body of knowledge sometimes referred to as the art of placement. Anita Adrain simplifies the science and presents a new view of Feng Shui as ‘simply the study of energy’—an energy system that you already practice instinctively. You just haven’t been taught how to recognize and use it until now. A gentle and expert guide, she has created a format whereby readers participate in the practical principles that lead them to a deeper understanding of why there is ‘no-thing’ that they are not connected to energetically—including the intimate space of the home. Readers will discover a unique version of the Yin Yang symbol, energetic heart codes, wisdom from our Ancestors, and locate many other gems through clues and there is even a Treasure Map. All of these support raising awareness and consciousness, increasing personal frequency, and intentionally living a heart-felt life. This book is purposely designed to engage the reader in a style that enables them to awaken the genius within. Through note-making, and by answering questions, readers become active contributors, thereby discovering more about themselves and the profound impact the environment plays in living a healthy, holistic, abundant existence. By the time readers have completed this compact book they will have made an energetic shift, gaining a new awareness of the mind, body, spirit connection.