Quality Management Value Creation And The Digital Economy

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Quality Management, Value Creation, and the Digital Economy

Joanna Rosak-Szyrocka,Justyna Żywiołek,Muhammad Shahbaz
Quality Management Value Creation and the Digital Economy Book PDF

Author : Joanna Rosak-Szyrocka,Justyna Żywiołek,Muhammad Shahbaz
Publisher : Taylor & Francis
Page : 199 pages
File Size : 40,5 Mb
Release : 2023-07-21
Category : Business & Economics
ISBN : 9781000914542

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Quality Management, Value Creation, and the Digital Economy by Joanna Rosak-Szyrocka,Justyna Żywiołek,Muhammad Shahbaz Pdf

In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.

Value Creation in E-business Management

Anonim
Value Creation in E business Management Book PDF

Author : Anonim
Publisher : Unknown
Page : 0 pages
File Size : 42,5 Mb
Release : 2009
Category : Electronic commerce
ISBN : 8364203134

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Value Creation in E-business Management by Anonim Pdf

This book includes selected papers from the E-Commerce and E-Business (SIGeBIZ) track at the 15th Americas Conference on Information Systems, AMCIS 2009, held in San Francisco, CA, USA, on August 6-9, 2009. The 25 papers presented address emerging e-business issues and are organized into four research lines: business models for the digital economy, electronic and mobile commerce behavioral and global issues, IS in financial markets and institutions, Web 2.0 and e-commerce and collaborative value creation.

Quality Management

John Beckford
Quality Management Book PDF

Author : John Beckford
Publisher : Taylor & Francis
Page : 419 pages
File Size : 47,9 Mb
Release : 2022-08-19
Category : Business & Economics
ISBN : 9781000592863

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Quality Management by John Beckford Pdf

Quality Management: Reconsidered for the Digital Economy continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. Exploring the essentials of management theory and the work of the ‘quality gurus’ who have formed the foundation of current practice, this new edition builds upon the previous editions’ unique critical perspective of quality. Key management practices are considered and extended, including lean thinking, systems methodologies, business process reengineering, organisational learning and intelligent organisations and service quality management. This edition plays particularly close attention throughout to the impact of the 4th Industrial Revolution on quality management, revisiting the meaning of ‘quality’ in an automated and data-driven world. Throughout, case studies have been rewritten including new examples from emerging economies, and practical tools incorporated to enhance learning and application. Replete with examples, vignettes and diagrams, this comprehensive textbook is ideal for those new to the field of quality management and for students on advanced undergraduate and postgraduate courses in Operations Management. Online resources include chapter-by-chapter PowerPoint slides and a test bank of questions.

Beyond Digital

Paul Leinwand,Mahadeva Matt Mani
Beyond Digital Book PDF

Author : Paul Leinwand,Mahadeva Matt Mani
Publisher : Harvard Business Press
Page : 142 pages
File Size : 51,8 Mb
Release : 2022-01-04
Category : Business & Economics
ISBN : 9781647822330

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Beyond Digital by Paul Leinwand,Mahadeva Matt Mani Pdf

Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical. But winning in today's world requires more than digitization. It requires understanding that the nature of competitive advantage has shifted—and that being digital is not enough. In Beyond Digital, Paul Leinwand and Matt Mani from Strategy&, PwC's global strategy consulting business, take readers inside twelve companies and how they have navigated through this monumental shift: from Philips's reinvention from a broad conglomerate to a focused health technology player, to Cleveland Clinic's engagement with its broader ecosystem to improve and expand its leading patient care to more locations around the world, to Microsoft's overhaul of its global commercial business to drive customer outcomes. Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan. Building on a major new body of research, the authors identify the seven imperatives that leaders must follow as the digital age continues to evolve: Reimagine your company's place in the world Embrace and create value via ecosystems Build a system of privileged insights with your customers Make your organization outcome-oriented Invert the focus of your leadership team Reinvent the social contract with your people Disrupt your own leadership approach Together, these seven imperatives comprise a playbook for how leaders can define a bolder purpose and transform their organizations.

Social and Economic Transformation in the Digital Era

Georgios I. Doukidis,Nikolaos Mylonopoulos,Nancy Pouloudi
Social and Economic Transformation in the Digital Era Book PDF

Author : Georgios I. Doukidis,Nikolaos Mylonopoulos,Nancy Pouloudi
Publisher : IGI Global
Page : 350 pages
File Size : 40,6 Mb
Release : 2004-01-01
Category : Business & Economics
ISBN : 1591402670

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Social and Economic Transformation in the Digital Era by Georgios I. Doukidis,Nikolaos Mylonopoulos,Nancy Pouloudi Pdf

Annotation Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended on the strength of the business model, on the technological capabilities avalable to firms and on the readiness of the society and economy, at large, to sustain a new breed of business activity. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers in key subject areas of the information society and presents innovative business models, case studies, normative theories and social explanations.

Encyclopedia of Information Science and Technology, First Edition

Khosrow-Pour, D.B.A., Mehdi
Encyclopedia of Information Science and Technology First Edition Book PDF

Author : Khosrow-Pour, D.B.A., Mehdi
Publisher : IGI Global
Page : 3807 pages
File Size : 43,9 Mb
Release : 2005-01-31
Category : Education
ISBN : 9781591407942

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Encyclopedia of Information Science and Technology, First Edition by Khosrow-Pour, D.B.A., Mehdi Pdf

Comprehensive coverage of critical issues related to information science and technology.

Decision Quality

Carl S. Spetzler
Decision Quality Book PDF

Author : Carl S. Spetzler
Publisher : Unknown
Page : 128 pages
File Size : 53,5 Mb
Release : 2016
Category : BUSINESS & ECONOMICS
ISBN : 1119176654

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Decision Quality by Carl S. Spetzler Pdf

"Aimed at executive and management-level decision makers in every industry, Decision Quality: Value Creation from Better Business Decisions provides a proven and real-world-tested framework for improving business decision quality"--

Digitalization, Technology and Global Business

Gaston Fornes,Maria Altamira
Digitalization Technology and Global Business Book PDF

Author : Gaston Fornes,Maria Altamira
Publisher : Springer Nature
Page : 145 pages
File Size : 50,9 Mb
Release : 2023-09-10
Category : Business & Economics
ISBN : 9783031331114

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Digitalization, Technology and Global Business by Gaston Fornes,Maria Altamira Pdf

This book explores the impact that changes brought by digitalization are having in the way global businesses are run and grown. The main changes in recent years have come from the ubiquitous presence of technology in our daily life (and therefore in business) and also by the direction globalization is taken. Consequently, companies need to review their sources of growth. This book has four primary missions. The first is to critically analyze the impact of digitalization and technology on incumbent international business theories. The second is to deeply understand how digitalization and technology can continue to create growth opportunities. The third is to engage with the opportunities and challenges that digital models and new technologies, digital platforms and Artificial Intelligence in particular, are bringing to the current business and economic environment. And finally, the fourth is to think on possible scenarios and trends that can be the source of growth in the future. This book will be of interest to academics of digital business, international business and innovation and society. It will also be of interest to practitioners and policymakers.

Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The Fourth Industrial Revolution - Sustainability And Value Co-creation

Su Mi Dahlgaard-park,Jens Jorn Dahlgaard
Key Challenges And Opportunities For Quality Sustainability And Innovation In The Fourth Industrial Revolution Quality And Service Management In The Fourth Industrial Revolution Sustainability And Value Co creation Book PDF

Author : Su Mi Dahlgaard-park,Jens Jorn Dahlgaard
Publisher : World Scientific
Page : 535 pages
File Size : 47,6 Mb
Release : 2020-12-23
Category : Business & Economics
ISBN : 9789811230363

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Key Challenges And Opportunities For Quality, Sustainability And Innovation In The Fourth Industrial Revolution: Quality And Service Management In The Fourth Industrial Revolution - Sustainability And Value Co-creation by Su Mi Dahlgaard-park,Jens Jorn Dahlgaard Pdf

How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution — Industry 4.0 —are regarded and used as opportunities for survival and further growth.

Achieving Competitive Advantage through Quality Management

Marta Peris-Ortiz,José Álvarez-García,Carlos Rueda-Armengot
Achieving Competitive Advantage through Quality Management Book PDF

Author : Marta Peris-Ortiz,José Álvarez-García,Carlos Rueda-Armengot
Publisher : Springer
Page : 312 pages
File Size : 43,7 Mb
Release : 2015-06-26
Category : Business & Economics
ISBN : 9783319172514

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Achieving Competitive Advantage through Quality Management by Marta Peris-Ortiz,José Álvarez-García,Carlos Rueda-Armengot Pdf

This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Data Governance for Managers

Lars Michael Bollweg
Data Governance for Managers Book PDF

Author : Lars Michael Bollweg
Publisher : Springer Nature
Page : 167 pages
File Size : 51,9 Mb
Release : 2022-05-13
Category : Business & Economics
ISBN : 9783662651711

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Data Governance for Managers by Lars Michael Bollweg Pdf

Professional data management is the foundation for the successful digital transformation of traditional companies. Unfortunately, many companies fail to implement data governance because they do not fully understand the complexity of the challenge (organizational structure, employee empowerment, change management, etc.) and therefore do not include all aspects in the planning and implementation of their data governance. This book explains the driving role that a responsive data organization can play in a company's digital transformation. Using proven process models, the book takes readers from the basics, through planning and implementation, to regular operations and measuring the success of data governance. All the important decision points are highlighted, and the advantages and disadvantages are discussed in order to identify digitization potential, implement it in the company, and develop customized data governance. The book will serve as a useful guide for interested newcomers as well as for experienced managers.

Managing Quality

Barrie G. Dale,David Bamford,Ton van der Wiele
Managing Quality Book PDF

Author : Barrie G. Dale,David Bamford,Ton van der Wiele
Publisher : John Wiley & Sons
Page : 359 pages
File Size : 41,9 Mb
Release : 2016-08-29
Category : Business & Economics
ISBN : 9781119130925

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Managing Quality by Barrie G. Dale,David Bamford,Ton van der Wiele Pdf

An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.

Digital Business Models in Industrial Ecosystems

Kai-Ingo Voigt,Julian M. Müller
Digital Business Models in Industrial Ecosystems Book PDF

Author : Kai-Ingo Voigt,Julian M. Müller
Publisher : Springer Nature
Page : 247 pages
File Size : 42,5 Mb
Release : 2021-10-20
Category : Business & Economics
ISBN : 9783030820039

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Digital Business Models in Industrial Ecosystems by Kai-Ingo Voigt,Julian M. Müller Pdf

In recent years, digital business models have frequently been the subject of academic and practical discourse. The increasing interconnectivity across the entire supply chain, which is subsumed under the term Industry 4.0, can unlock even farther-reaching potentials for digital business models, affecting entire supply chains and ecosystems. This book examines the specific challenges and obstacles that supply chain and ecosystem management poses with regard to the development of digital business models. The top-quality contributions gathered here focus on the successful implementation of Industry 4.0 in digital business models for industrial organizations in a European context, making the book a valuable asset for researchers and practitioners alike.

Strategic Value Management

Marek Jablonski
Strategic Value Management Book PDF

Author : Marek Jablonski
Publisher : Nova Science Publishers
Page : 0 pages
File Size : 48,6 Mb
Release : 2019
Category : Strategic planning
ISBN : 1536140899

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Strategic Value Management by Marek Jablonski Pdf

The issue of value-based management is present in many areas of business and management. Value as an economic category determines strategic choices, the investment attractiveness of business models, competitive advantage, and the effectiveness and efficiency of the organization. Value is a key factor that determines the occurrence of business transactions. It is subject to valuation in terms of company purchases and sales, mergers or restructuring. It determines the rationality of designing business models. A value proposition is a factor that determines whether a company with a particular business model will succeed or not. Value is also important in non-profit organizations and building smart cities. It is everywhere. The exchange of value is the basis for an economic and social approach to the modern economy. The dynamic perspective of value-based management is particularly evident in the emergence of new concepts related to the Digital Economy. New trends in value migration, value capture, and value retention are the features of a network economy, where the exchange of value has not only an economic aspect, but a social aspect above all. Difficulties in valuing companies in the digital economy are unambiguous. Intangible values are currently a decisive factor in shaping the approach to building new and innovative business models. The reason for deciding to produce a book entitled Strategic Value Management and the Dynamic Perspective was due to the great interest in scientific research concerning this area. Substantial needs in the field of discovering the determinants responsible for effective value-based management also result from the needs of business practice. Therefore, the monograph issued to the readers is highly interdisciplinary. It presents the findings of scientific research and the analyses of authors from many research centers. The authors of individual chapters, indicating modern trends and directions of the development of value-based management, prove how broad the concept is and how important it is in terms of contemporary management. This book is intended for management theoreticians and business practitioners interested in effective value-based management in a dynamically changing environment. It can also be an inspiration for business consultants in terms of the implementation of the modern concepts of value-based management in modern companies.

Superior Customer Value

Art Weinstein
Superior Customer Value Book PDF

Author : Art Weinstein
Publisher : Routledge
Page : 230 pages
File Size : 46,7 Mb
Release : 2018-12-07
Category : Business & Economics
ISBN : 9781351214322

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Superior Customer Value by Art Weinstein Pdf

Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-based organizations. A customer-centric culture provides focus and direction for an organization, driving and enhancing market performance. By benchmarking the best companies in the world, Weinstein shows students and marketers what it really means to create exceptional value for customers in the Now Economy. Learn how to transform companies by competing via the 5-S framework – speed, service, selection, solutions and sociability. Other valuable tools such as the Customer Value Funnel, Service-Quality-Image-Price (SQIP) framework, SERVQUAL, and the Customer Value/Retention Model frame the reader’s thinking on how to improve marketing operations to create customer-centered organizations. This edition features a stronger emphasis on marketing thinking, planning and strategy, as well as new material on the Now Economy, millennials, customer obsession, business models, segmentation and personalized marketing, customer experience management and customer journey mapping, value pricing, customer engagement, relationship marketing and technology, marketing metrics and customer loyalty and retention. Built on a solid research basis, this practical and action-oriented book will give students and managers an edge in improving their marketing operations to create superior customer experiences.