Serials And Reference Services

Author : Robin Kinder,William A. Katz
Publisher : Psychology Press
Page : 484 pages
File Size : 52,8 Mb
Release : 1990
Category : Language Arts & Disciplines
ISBN : 0866568107

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Serials and Reference Services by Robin Kinder,William A. Katz Pdf

Here is one of the first books to address the problems of serials as they relate to the user, the reference librarian, and the library itself. Opening a crucial dialogue, serials librarians and reference librarians explore ways in which they can work together to make serials more accessible to the user. With this vital new book, public services librarians will gain a better understanding of the unique nature of serials, especially concerning their acquisition and cataloguing, and technical services librarians will gain a clearer view of the problems involved in interpreting the record for the user. Serials and Reference Services provides a wealth of information that will help the cataloguer who must create a record out of a dizzying change of titles, volumes, and frequency; the reference librarian who must interpret the record for the user; the bibliographer who must select titles; the manager who will be viewing the new formats for serials; and the administrator who needs an overview in order to pull disparate services together into a functioning whole. Automation is also explored and finally, a look at the core collection--newspapers, comic books, and poetry magazines--gives an eclectic ending to the volume. Tillie Krieger, Peter Hernon, David C. Heisser, David C. Taylor, and Laura Peritore are among the well-known contributors to the book.

Author : Gordon Stevenson,Sally Stevenson
Publisher : Psychology Press
Page : 200 pages
File Size : 40,9 Mb
Release : 1984
Category : Cataloging
ISBN : 0866561749

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Reference Services and Technical Services by Gordon Stevenson,Sally Stevenson Pdf

Learn how to provide more effective library service by relying more heavily on collaboration between reference and technical services librarians.

Author : Kay Ann Cassell,Uma Hiremath
Publisher : American Library Association
Page : 532 pages
File Size : 41,9 Mb
Release : 2013
Category : Language Arts & Disciplines
ISBN : 9781555708597

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Reference and Information Services by Kay Ann Cassell,Uma Hiremath Pdf

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Author : Gordon Stevenson,Sally Stevenson
Publisher : Routledge
Page : 209 pages
File Size : 52,5 Mb
Release : 2019-12-05
Category : Language Arts & Disciplines
ISBN : 9781000759051

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Reference Services and Technical Services by Gordon Stevenson,Sally Stevenson Pdf

This book, first published in 1984, analyses the provision of more effective library service by relying more heavily on collaboration between reference and technical services librarians.

Author : Linda S Katz
Publisher : Routledge
Page : 220 pages
File Size : 49,5 Mb
Release : 2013-10-18
Category : Language Arts & Disciplines
ISBN : 9781317951445

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Coming of Age in Reference Services by Linda S Katz Pdf

Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the Holland Library and how these experiences can help other professionals enhance services for patrons. The articles, written by reference librarians at the library, discuss topics such as departmental history and culture, training reference professionals, and user education programs to give you insight into how other librarians solve problems or implement changes. From Coming of Age in Reference Services, you’ll receive advice from experienced professionals that can help you create change in your library and help you adapt to the many technological advances related to librarianship. Coming of Age in Reference Services allows you to gain first-hand experience that will guide you through problems or issues that may occur in your library. Addressing the uses and intricacies of electronic information, this book offers you information that will help you with a variety of other topics, including: training and retraining in reference skills and subject knowledge, interpersonal abilities, and thinking skills in order to improve services for the 21st century defining “Generation X,” being a member of this generation, and their growing need for information and learning opportunities exploring how long reorganization plans take to be implemented and how the library environment can enhance services for users by discussing the history of Holland Library Public Services focusing on freshman taking English 101 to better teach them how to find information through cultivating better relationships with academic departments, creating web modules to reach more students, and understanding departmental cultures integrating techniques for finding books and using encyclopedias into the University’s World Civilization course to encourage critical thinking discussing the impression of American Academic Libraries through the experiences of a Library Fellow from Lithuania Coming of Age in Reference Services leads you through the transformation of the Holland Library, allowing you to learn about the decisions, planning, and ingenuity involved in establishing a modern and more efficient information center. Containing appendices and a chronological timetable documenting the library’s history, Coming of Age in References Services offers you knowledge from experience concerning library reorganization and the ever-changing world of a successful reference librarian.

Author : Linda S Katz
Publisher : Routledge
Page : 129 pages
File Size : 47,7 Mb
Release : 2013-04-03
Category : Language Arts & Disciplines
ISBN : 9781136377884

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Business Reference Services and Sources by Linda S Katz Pdf

The most proactive source for business reference librarian information on the market, Business Reference Services and Sources: How End Users and Librarians Work Together shows you that the librarian-customer relationship is as synergistic as ever. It gives you timely facts about how librarians and users work together and how those partnerships are built. In it, you’ll encounter group projects done by faculty, students, external users, and non-librarian supervisors and discover an enlightening spirit of collaboration lacking in most research literature today. Further establishing the marketability of contemporary research librarians, Business Reference Service and Sources goes to the front lines of business reference service, solidifying and updating the librarian-user partnership. You’ll see how research librarians can reach users at the crux of their needs. Overall, individual chapters address the needs of such people as students, business school officials, and corporations. Specifically, you’ll read about these areas: Internet business research and ESL students corporate home pages as supplements to traditional business resources networking with community business sources synergy in the information specialist-customer partnership avoiding information overload in bibliographic instruction the Internet’s impact on government documents assessing the validity of electronic journals underprivileged, nontraditional students and bibliographic instruction Today, in our climate of negative ad campaigns directed at libraries and librarians in general, business reference librarians face many challenges, academic as well as professional. But if you’re one of the vocal, proactive supporters of productive librarian-customer partnerships, this book will help you “grow feet” and move out from behind the restrictive comfort of your desk into the world’s classrooms and manufacturing teams. Certainly, Business References and Sources will convince you that collaborative projects between contemporary reference librarians and end-users are alive and well.

Author : Dora Chen Chiou-sen
Publisher : American Library Association
Page : 224 pages
File Size : 42,9 Mb
Release : 1995
Category : Language Arts & Disciplines
ISBN : 0838906583

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Serials Management by Dora Chen Chiou-sen Pdf

This book advises librarians, paraprofessional library supervisors, and library school students on problems unique to the management of serials.

Author : Linda S Katz
Publisher : Routledge
Page : 164 pages
File Size : 45,5 Mb
Release : 2019-07-15
Category : Language Arts & Disciplines
ISBN : 9781317956815

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New Technologies and Reference Services by Linda S Katz Pdf

Offer your patrons the cutting-edge reference services they demand! In the past, a reference librarian needed to develop a command of a few reference works, master the skills of the reference interview, and interface with library users in person or via telephone. Today's reference librarian is faced with much, much more. New Technologies and Reference Services suggests ways you can tame the information explosion and take advantage of new technologies. This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services offers tested techniques for fostering information literacy in patrons daunted by the high-tech edge of the new library. Even computer-savvy younger students may need help learning specialized searching skills. This practical volume suggests several innovative ways to teach those skills using interactive classrooms, drop-in seminars, and required courses. New Technologies and Reference Services discusses the other implications of new technologies, including: developing trends in publishing, including value-added services and the death of the printed encyclopedia the effects of CD-ROM, electronic publishing, and the Internet on copyright issues videoconferencing at the reference desk collection strategies and budgets in an era of multiple formats decentralizing library reference services information apartheid, the growing gap between the information haves and have-notsThis helpful volume gives practical, tested advice and ideas on the broader issues of information technology. With plentiful Web addresses, New Technologies and Reference Services presents new ideas sure to make your job easier.

Author : Celia Hales-Mabry
Publisher : Psychology Press
Page : 252 pages
File Size : 48,6 Mb
Release : 1997
Category : Language Arts & Disciplines
ISBN : 0789003716

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Philosophies of Reference Service by Celia Hales-Mabry Pdf

In Philosophies of Reference Service, reference librarians share with you their reflective thinking about what they do as service providers. An important addition to the personal and occupational library of anyone in reference services, this book discusses the origins of reference service, its founding principles, the pleasures and pitfalls of the reference encounter, delivering high-quality service, and much, much more In a clever juxtaposition of the fundamentals of reference service provision with top-notch thinking about the role of the reference librarian and what makes a reference unit effective, Philosophies of Reference Service advocates for continuing familiarity with books in the reference section, recognizing the diversity of service users, and using collegiality in the work environment to boost productivity. It discusses why reference service should move toward instructing people in mediums, not systems, as well as: achieving consistency in reference service through "shared values" the concept of tiered reference services (based on survey research) the little-discussed "art" of reference desk scheduling the importance of knowing your user and making appropriate accommodations partnerships in reference services techniques for conducting reference rovering the advantages of print fostering widely grounded research through reference service why reference librarians share with the corporate world many of the same desired outcomes with regard to service provision Designed to assist readers in defining and developing their own approaches to reference service delivery, Philosophies of Reference Service offers reference librarians insight, practical knowledge, and guidelines for keeping on top of new reference techniques, establishing a partnership between the library and the user population, and maximizing the helpful nature of reference service.

Author : Cheryl Oestreicher
Publisher : Unknown
Page : 0 pages
File Size : 41,6 Mb
Release : 2023-03-31
Category : Electronic
ISBN : 0838939635

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Reference and Access for Archives and Manuscripts by Cheryl Oestreicher Pdf

Access and reference services are central to engaging with historical resources. As more people encounter archives for scholarly and avocational research, as part of creative pursuits, or to exercise their rights as citizens to access records, the possibilities for how collections are used will continue to evolve. Archivists need to be familiar with who their users are, understand why they're using archival collections, and engage in outreach so that they can provide excellent reference services. Reference and Access for Archives and Manuscripts outlines the various components of: providing physical, intellectual, and virtual access, acquiring reference knowledge and skills, navigating legal regulations and ethics, and designing use policies and effective outreach. Cheryl Oestreicher contextualizes how all of these components fit within other archival functions and offers strategies and detailed practices for creating comprehensive reference programs that archivists can adapt for any type of institution. Both new and experienced archivists will find Reference and Access for Archives and Manuscripts a solid foundation on which to add their own ideas for how to bring people into the archives as well as bring archives to the people. Readers are encouraged to examine these concepts and practices in conversation with others and to consider how archivists can continue to advance reference and access.

Author : Elizabeth Connor
Publisher : Routledge
Page : 222 pages
File Size : 52,7 Mb
Release : 2013-01-11
Category : Education
ISBN : 9781136802485

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An Introduction to Reference Services in Academic Libraries by Elizabeth Connor Pdf

An introductory text on various aspects of reference services—that requires your students to think! An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. An Introduction to Reference Services in Academic Libraries is a valuable teaching resource that helps college teachers to move beyond traditional passive learning to more effective active learning. Each chapter’s interest-sparking activities and questions challenge students to dynamically search out solutions to specific problems. The text takes a broad, informative—and at times amusing—look at the foundations of reference services, using the uniquely creative activities and questions to make difficult topics such as virtual reference services, relational reference, academic portfolios, and reference cost calculators easy to learn. The book is thoroughly referenced, and many chapters include charts and special activities to help spark student engagement in the learning process. Over thirty tables and figures make complex information easy to access and understand. An Introduction to Reference Services in Academic Libraries includes discussions on: virtual information literacy tutorials the minimal and maximal models of reference functions—and the smooth transition to the triage model marketing strategies to attract male faculty the reference desk as impediment to accessibility relational reference virtual reference—including instant messaging and software issues guidance, assistance, and instruction of students reference assistance, outreach, and instructions maintaining high quality service—while maximizing the time of reference librarians collection development policies evaluating reference costs diversity librarians ranking on level with faculty positions the importance—and development—of teaching portfolios unusual library patrons and more! An Introduction to Reference Services in Academic Libraries is a stimulating teaching resource that is perfect for library school students, entry-level academic librarians, library support staff, mid-career librarians new to academic libraries, and library school faculty.

Author : Jo Bell Whitlatch
Publisher : American Library Association
Page : 236 pages
File Size : 42,6 Mb
Release : 2000-08
Category : Language Arts & Disciplines
ISBN : 0838907873

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Evaluating Reference Services by Jo Bell Whitlatch Pdf

With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.

Author : Linda S Katz
Publisher : Routledge
Page : 238 pages
File Size : 55,5 Mb
Release : 2013-05-13
Category : Language Arts & Disciplines
ISBN : 9781135791681

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Evolution in Reference and Information Services by Linda S Katz Pdf

Explore ways to bring and keep your library’s electronic services up to date! From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.” In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research. Evolution in Reference and Information Services: gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library’s portal site looks at how to manage a library computer lab and much more!

Author : Krishna Kumar
Publisher : Unknown
Page : 431 pages
File Size : 41,5 Mb
Release : 1989
Category : Electronic
ISBN : 0706943627

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Reference Service by Krishna Kumar Pdf

Author : Linda S Katz
Publisher : Routledge
Page : 145 pages
File Size : 49,5 Mb
Release : 2014-05-22
Category : Language Arts & Disciplines
ISBN : 9781317955566

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Managing the Twenty-First Century Reference Department by Linda S Katz Pdf

Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients today—and tomorrow! Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas, this book presents successful methods for recruiting and retaining capable reference department staff and management, training new employees and adapting current services to an evolving field. Expert practitioners address the changing role of the reference library worker and how longstanding traditions and practices can be re-evaluated and re-applied. The information in this book is ideal for librarians and students of library studies looking to take their skills to the next level. Reference departments continue to evolve as the number of applicants qualified to run them declines. Managing the Twenty-First Century Reference Department: Challenges and Prospects explores the dynamics of leadership and management as well as a variety of other characteristics needed in a Head of Reference. It recognizes the increasing need for visionary leaders who can deal with shrinking budgets, soaring costs, expensive electronic resources, and high user expectations and provides you with practical advice on finding, training, and keeping these individuals. In addition to the training and recruitment techniques documented in this book, you will find extensive information on: setting and achieving goals creating and maintaining a positive work environment how to deliver quality services how to improve job satisfaction for library staff problem solving strategies the importance of communication making your reference department task- and employee-centered Managing the Twenty-First Century Reference Department: Challenges and Prospects also provides an inside look at Oregon State University’s Valley Library’s new management model. The library’s information professionals detail this new model’s current function, potential hazards, and multiple advantages. The user-friendly information documented in this chapter and in the book as a whole makes Managing the Twenty-First Century Reference Department: Challenges and Prospects an essential read for any librarian or student of library studies looking to meet the demands of an increasingly technical field.