Service Delivery By Banks In Rural Areas

Author : E. Hari Prasad
Publisher : Gyan Books
Page : 312 pages
File Size : 50,9 Mb
Release : 2018
Category : Bank management
ISBN : 9386397021

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Service Delivery by Banks in Rural Areas by E. Hari Prasad Pdf

Service quality is one of the most important concepts in banking sector which helps banks in providing the qualitative services to their customers. "Service Delivery by Commercial Banks-A Study of Rural Customers" is the study conducted to evaluate the service quality in rural bank branches in Telangana state. For this, one bank from each i.e. public sector (SBH) and private sector (HDFC) are selected and compared with the regional rural bank (RRB) which is the local level bank established with a view to serve primarily the rural areas. To evaluate the service quality of selected banks 'SERVQUAL' instrument was used. Data collected from the opinions of the selected bank customers and analyzed with suitable statistical tools. The results are very useful to practitioners, students and research scholars. Suitable suggestions were also made to improve the service quality. The book is divided into six chapters. First chapter deals with the concepts of service sector in India and service quality. Second chapter explains the growth and development of banking sector in India. Profile of selected banks and prof i le of selected Karimnagar district are explained in the third chapter. In the fourth chapter customers' expectation of service quality is described. Customers' satisfaction towards the service quality of banks is discussed in the fifth chapter. Finally, findings of the study and suggestions are given the sixth chapter.

Author : Joselito S. Gallardo,Michael Goldberg,Mike Goldberg,Bikki K. Randhawa
Publisher : World Bank Publications
Page : 62 pages
File Size : 54,6 Mb
Release : 2006-01-01
Category : Social Science
ISBN : 9780821366042

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Strategic Alliances to Scale Up Financial Services in Rural Areas by Joselito S. Gallardo,Michael Goldberg,Mike Goldberg,Bikki K. Randhawa Pdf

"Business firms have employed strategic alliances with other firms to effectively manage costs, overcome resource and technology constraints, and enhance competitive position. The principle and practice of strategic alliances can be applied as well for productive and beneficial institutional collaborations in rural financial markets to expand the array of financial products and to scale up access of rural households and micro-businesses to financial services. Strategic alliances comprise a new theme in rural finance. The institutions in the study used strategic alliances to tap new capital resources, manage transaction costs, access banking technology and infrastructure and acquire new skills to provide an expanding array of financial services to wider markets. The authors carefully examine the experiences of selected rural finance institutions and their strategic allies or development partners in Guatemala, the Philippines, Ghana and India to draw out the main findings and share the lessons that may be gainfully applied in other country settings. The study addressed a number of key questions: - What motivated the rural finance institution to structure its alliance or partnership with a bank, commercial or development organization? - How are gains from and costs of alliances and partnerships shared between collaborating institutions? - What are the key elements that make partnerships or alliances successful, and which conditions lead to unproductive ones? - Which financial products and services are best introduced through strategic alliances?"

Author : OECD
Publisher : OECD Publishing
Page : 124 pages
File Size : 44,6 Mb
Release : 2010-03-09
Category : Electronic
ISBN : 9789264083967

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OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery by OECD Pdf

This book provides an overview of the underlying problems in delivering services to rural regions.

Author : Ying Zhu,Hong Lan,David A. Ness,Ke Xing,Kris Schneider,Seung-Hee Lee,Jing Ge
Publisher : Springer
Page : 203 pages
File Size : 48,7 Mb
Release : 2014-11-01
Category : Business & Economics
ISBN : 9783319113197

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Transforming Rural Communities in China and Beyond by Ying Zhu,Hong Lan,David A. Ness,Ke Xing,Kris Schneider,Seung-Hee Lee,Jing Ge Pdf

This book represents one of the first attempts by a multidisciplinary research team, encompassing the social sciences, business, architecture and planning, engineering, and finance and economics, to help rural communities discover sustainable and self-reliant paths to development and transformation. The opening chapter outlines the background of the research, its importance in the context of China and other countries, the rationale for choosing the case study communities in rural China, and the composition of the research team. Chapter 2 explores key issues in the role of social entrepreneurship and leadership in rural community development. Chapter 3 analyses a green platform for a pilot transaction of China forest carbon sinks led by the Huadong Forestry Exchange. The fourth chapter examines carbon trade, forestry land rights, and the livelihoods of farmers in rural Chinese communities. Chapter 5 explores alternative energy development in rural Chinese communities, where the poor are often disproportionately dependent on fuel wood and solid biomass, causing environmental degradation, reduced productivity and the decline of income generating opportunities. Chapter 6 examines and tests the proposition that stronger communities will result from ‘connected up’, holistic, synergistic and inclusive planning of services and supporting infrastructure. Chapter 7 analyzes information and communications technology (ICT) based service innovations for supporting rural community enterprises. Chapter 8 highlights key elements of stronger rural communities, drawing together the themes and proposals of preceding chapters and constructing an integrated model. The authors demonstrate that interconnected community enterprises based on clean forest products, forest carbon and ecotourism can be underpinned by local infrastructure enterprises such as renewable energy, water, waste management, ICT and transport, and financial mechanisms like carbon finance, all involving skills development, leadership and social entrepreneurship coupled with corporate and investment partnerships. Such interconnected approaches are expected to generate increased employment and prosperity, improve social livelihoods, and benefit the environment.

Author : Jyoti Choudrie,Catherine Middleton
Publisher : Routledge
Page : 363 pages
File Size : 49,5 Mb
Release : 2013-11-12
Category : Business & Economics
ISBN : 9781135014773

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Management of Broadband Technology and Innovation by Jyoti Choudrie,Catherine Middleton Pdf

When one considers broadband, the Internet immediately springs to mind. However, broadband is impacting society in many ways. For instance, broadband networks can be used to deliver healthcare or community related services to individuals who don't have computers, have distance as an issue to contend with, or don't use the internet. Broadband can support better management of scarce energy resources with the advent of smart grids, enables improved teleworking capacity and opens up a world of new entertainment possibilities. Yet scholarly examinations of broadband technology have so far examined adoption, usage, or diffusion but missed exploring the capacity of broadband networks to enable new applications, the management aspects of funding and developing broadband-enabled services, or the policy environment in which such networks are developed. This book explores a wide range of issues associated with the deployment and use of broadband including its impacts on individuals, organizations, and society, and offers a generalist understanding of the technical aspects of broadband. Management of Broadband Technology and Innovation offers insights on broadband from the perspectives of Information Systems, Management, Strategy, and Communications Policy scholars, drawing on research from these disciplines to inform diverse aspects of broadband deployment, policy, and use. Issues associated with a subject technical in nature, but now researched in many ways, are emphasised. This book explains various softer aspects of broadband deployment and use, focusing on the benefits of broadband rather than on details of the technology.

Author : United States. Congress. House. Committee on Agriculture. Subcommittee on Domestic Marketing, Consumer Relations, and Nutrition
Publisher : Unknown
Page : 228 pages
File Size : 52,9 Mb
Release : 1990
Category : Hunger
ISBN : UCR:31210014968588

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Hunger in Rural America by United States. Congress. House. Committee on Agriculture. Subcommittee on Domestic Marketing, Consumer Relations, and Nutrition Pdf

This hearing contains testimony concerning hunger in rural America. The consequences of rural poverty is inability to maintain a nutritious diet and related health effects. Testimony was given by several representatives of state, county, and private social service organizations.

Author : [Introduction by Prasenjit Maiti]
Publisher : Atlantic Publishers & Dist
Page : 274 pages
File Size : 50,9 Mb
Release : 2004
Category : Electronic
ISBN : 8126903902

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Urban development debates in the new millennium by [Introduction by Prasenjit Maiti] Pdf

This Collection Of Essays By Academics And Practitioners From Around The World Underscores Issues And Concerns Of Sustainable Urban Development And Best Practices In Terms Of Theory As Well As Praxes. Contributors Have Made An Attempt To Critically Reconcile The Hypothetical With The Applied In Order To Arrive At Innovative Solutions For Urban Good Governance In The Context Of The Steady Proliferation Of Habitats And Conurbations All Over The World. Their Papers More Often Than Not Transcend Regional Specifics To Address The Common Agenda Of Urban Development Debates As Informed By Assorted Modernization Perspectives In The 21St Century. This Volume Brings Together Social Scientists, Development Consultants And Nonprofit Professionals So That Multipositional Theories And Multicultural Praxes Might Be Reflected In Their Papers Based On Empirical Research And Field-Level Insights. It Is Expected That This Volume Will Provoke Fresh Debates And New Ideas That Will Facilitate Theory-Building As Well As Formulation Of Paradigms For Good Practices And Sustainable Urban Applications. The Book Would Be Found Highly Useful By Town Planners, Municipal Administrators, Ngos Working In The Field Of Urban Development And Common Readers Interested In Urban Problems And Policies. It Will Be Equally Valuable For Policy Makers As Well As Students, Researchers And Teachers Of Urban Economics, Urban Sociology, Urban Geography And Public Administration.

Author : OECD
Publisher : OECD Publishing
Page : 0 pages
File Size : 55,9 Mb
Release : 2010-03-09
Category : Electronic
ISBN : 9264083960

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OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery by OECD Pdf

This book provides an overview of the underlying problems in delivering services to rural regions.

Author : Heli Harrison
Publisher : Unknown
Page : 82 pages
File Size : 44,5 Mb
Release : 1997
Category : Banks and banking
ISBN : 1875664114

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Trends in the Delivery of Rural Health, Education and Banking Services by Heli Harrison Pdf

Author : Ms.Veenu Joy Ms.ShivakamiRajan
Publisher : Archers & Elevators Publishing House
Page : 128 pages
File Size : 46,7 Mb
Release : 2024-07-01
Category : Antiques & Collectibles
ISBN : 9789386501622

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Fintech Ecosystem-Transformation and Market Dynamics by Ms.Veenu Joy Ms.ShivakamiRajan Pdf

Author : Joanna Ledgerwood
Publisher : World Bank Publications
Page : 302 pages
File Size : 53,8 Mb
Release : 1998-12-01
Category : Business & Economics
ISBN : 9780821384312

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Microfinance Handbook by Joanna Ledgerwood Pdf

The purpose of the 'Microfinance Handbook' is to bring together in a single source guiding principles and tools that will promote sustainable microfinance and create viable institutions.

Author : Joselito S. Gallardo,Mike Goldberg,Bikki K. Randhawa
Publisher : World Bank Publications
Page : 68 pages
File Size : 50,5 Mb
Release : 2006
Category : Business & Economics
ISBN : STANFORD:36105122231017

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Strategic Alliances to Scale Up Financial Services in Rural Areas by Joselito S. Gallardo,Mike Goldberg,Bikki K. Randhawa Pdf

Business firms have employed strategic alliances with other firms to effectively manage costs, overcome resource and technology constraints, and enhance competitive position. The principle and practice of strategic alliances can be applied as well for productive and beneficial institutional collaborations in rural financial markets to expand the array of financial products and to scale up access of rural households and micro-businesses to financial services. Strategic alliances comprise a new theme in rural finance. The institutions in the study used strategic alliances to tap new capital resources, manage transaction costs, access banking technology and infrastructure and acquire new skills to provide an expanding array of financial services to wider markets. The authors carefully examine the experiences of selected rural finance institutions and their strategic allies or development partners in Guatemala, the Philippines, Ghana and India to draw out the main findings and share the lessons that may be gainfully applied in other country settings.

Author : Suresh Manandhar,Jim Austin,Uday Desai,Yoshio Oyanagi,Asoke Talukder
Publisher : Springer
Page : 345 pages
File Size : 47,9 Mb
Release : 2005-01-11
Category : Computers
ISBN : 9783540301769

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Applied Computing by Suresh Manandhar,Jim Austin,Uday Desai,Yoshio Oyanagi,Asoke Talukder Pdf

The focus of the Asian Applied Computing Conference (AACC) is primarily to bring the research in computer science closer to practical applications. The conference is aimed primarily at topics that have immediate practical bene?ts. By hosting the conf- ence in the developingnations in Asia we aim to provide a forum for engagingboth the academic and the commercial sectors in that region. The ?rst conference “Information Technology Prospects and Challenges” was held in May 2003 in Kathmandu, Nepal. Thisyear theconferencenamewas changedto “Asian AppliedComputingConference” to re?ect both the regional- and the application-oriented nature of the conference. AACC is planned to be a themed conference with a primary focus on a small set of topics although other relevant applied topics will be considered. The theme in AACC 2004 was on the following topics: systems and architectures, mobile and ubiquitous computing, soft computing, man machine interfaces,and innovative applications for the developing world. AACC 2004 attracted 184 paper submissions from around the world, making the reviewing and the selection process tough and time consuming. The selected papers covered a wide range of topics: genetic algorithms and soft computing; scheduling, - timization andconstraintsolving; neuralnetworksandsupportvectormachines;natural language processing and information retrieval; speech and signal processing; networks and mobile computing; parallel, grid and high-performance computing; innovative - plications for the developing world; cryptography and security; and machine lea- ing. Papers were primarily judged on originality, presentation, relevance and quality of work. Papers that had clearly demonstrated results were given preference.

Author : Narasimharao, B. Pandu Ranga,Wright, Elizabeth,Prasad, Shashidhara,Joshi, Meghana
Publisher : IGI Global
Page : 370 pages
File Size : 42,5 Mb
Release : 2017-02-01
Category : Education
ISBN : 9781522519768

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Handbook of Research on Science Education and University Outreach as a Tool for Regional Development by Narasimharao, B. Pandu Ranga,Wright, Elizabeth,Prasad, Shashidhara,Joshi, Meghana Pdf

Higher education institutions play a vital role in their surrounding communities. Besides providing a space for enhanced learning opportunities, universities can utilize their resources for social and economic interests. The Handbook of Research on Science Education and University Outreach as a Tool for Regional Development is a comprehensive reference source for the latest scholarly material on the expanded role of universities for community engagement initiatives. Providing in-depth coverage across a range of topics, such as resource sharing, educational administration, and technological applications, this handbook is ideally designed for educators, graduate students, professionals, academics, and practitioners interested in the active involvement of education institutions in community outreach.

Author : Carol Realini ,Karl Mehta
Publisher : FriesenPress
Page : 128 pages
File Size : 54,9 Mb
Release : 2015
Category : Business & Economics
ISBN : 9781460265529

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Financial Inclusion at the Bottom of the Pyramid by Carol Realini ,Karl Mehta Pdf

As incredible as it may seem in this hyper-connected, technologically advanced era, half the planet's population exist as "Financial nomads"-those who nourish and shelter themselves without using traditional banking services. While the wealthy live at the top of a metaphorical pyramid, taking financial security and banking services for granted, there are billions of people who struggle at the pyramid's base in an exhausting state of financial exclusion and insecurity. Times are changing rapidly, but despite global uncertainty, technology has the capacity to reach and equip people in all walks of life. Advances in communications have reconfigured the ease with which we interact with our money-and these advances can provide innovative financial services to the unbanked and underserved around the world. Financial inclusion for all is indeed within our reach, and with this conviction, authors Karl Mehta and Carol Realini propose a vision for a better world and a blueprint to get there....