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Author : Surabhi Singh
Publisher : IGI Global
Page : 0 pages
File Size : 49,7 Mb
Release : 2024
Category : Business & Economics
ISBN : 9798369311035
"The book aims to introduce the facets of innovative models of services in tourism that can form the profitability quotient of organizations in the VUCA world"--
Author : Singh, Surabhi
Publisher : IGI Global
Page : 317 pages
File Size : 53,7 Mb
Release : 2024-03-07
Category : Business & Economics
ISBN : 9798369311042
There is a serious issue affecting the tourism sector right now. Traditional service models and approaches are no longer sufficient to meet the evolving needs and expectations of travelers in a world characterized by unpredictability and rapid change. The demand for immersive and unique experiences has pushed this industry to explore innovative solutions. The challenge serves as the backdrop for the book, Service Innovations in Tourism: Metaverse, Immersive Technologies, and Digital Twin. In response to the industry's changing demands, this book offers a visionary solution. It presents a thorough exploration of service innovations in tourism, focusing on the transformative potential of the metaverse, digital twins, and immersive technologies. These cutting-edge innovations are reshaping the tourism landscape, offering travelers exciting new ways to choose accommodations, plan trips, and engage in events. This book goes beyond theoretical exploration into practical guidance that gives academic scholars, practitioners, students, and industry professionals the skills and insights they need to navigate and thrive in this quickly evolving field.
Author : Demir, Mahmut,Dalgic, Ali
Publisher : IGI Global
Page : 333 pages
File Size : 44,9 Mb
Release : 2024-04-23
Category : Business & Economics
ISBN : 9798369312407
The pressing challenges businesses face are rising, including the ethical considerations associated with artificial intelligence (AI) in the service industry. Revolutionizing the Service Industry with OpenAI Models is a book rooted in real-world examples and expert insights, which provides practical solutions by implementing the latest technology and explores the impact of AI-powered conversational agents on the service sector. The book commences with an enlightening introduction that underscores the transformative power of ChatGPT and OpenAI models, setting the stage for a deep dive into their role in reshaping the service industry. Through a systematic examination of current challenges and opportunities, the text unveils the innovations brought about by ChatGPT in customer service, revealing its potential to enhance response times, handle complex inquiries, and deliver personalized experiences on an unprecedented scale. Delving into designing conversational user interfaces, addressing language barriers, and deploying AI in sensitive sectors like healthcare, the book guides readers through responsible and effective implementation. It balances the exploration of AI-driven automation with understanding the importance of maintaining a human touch in service interactions. This book is ideal for business owners, managers, and decision-makers seeking to leverage AI-powered conversational agents for strategic advantage. Simultaneously, AI enthusiasts, researchers, and developers will find invaluable insights into the current issues, best practices, and future trends in AI-driven customer interactions.
Author : Bhartiya, Shivam,Bhatt, Vaibhav,Jimenez Ruiz, Andrea Edurne
Publisher : IGI Global
Page : 333 pages
File Size : 50,6 Mb
Release : 2024-04-15
Category : Business & Economics
ISBN : 9798369341360
In the rapidly changing landscape of global tourism and community dynamics, a pressing challenge emerges — the delicate balance between gastronomy tourism, community development, and social impact. As communities grapple with the consequences of unchecked tourism, the need for a sustainable approach becomes vital. Gastronomic Sustainability Solutions for Community and Tourism Resilience is a groundbreaking exploration illuminating the intricate interplay between food, culture, and socio-economic aspects. This comprehensive work identifies the challenges and presents innovative solutions that transcend traditional paradigms, ensuring the long-term well-being of both host communities and the ever-evolving world of travel. Gastronomic Sustainability Solutions for Community and Tourism Resilience is a transformative narrative revealing sustainable gastronomy practices' power. As communities seek avenues for economic growth and cultural preservation, this book charts a course toward genuine, mutually beneficial travel experiences. Through compelling case studies and theoretical insights, readers are guided through a journey showcasing how gastronomy tourism's convergence can revitalize local economies, celebrate cultural heritage, and foster cross-cultural understanding. The book proposes a paradigm shift in how we approach travel and provides tangible strategies for community leaders, businesses, and individuals to embrace a more sustainable and responsible future.
Author : Ramos, Célia M.Q.,Costa, Teresa,Severino, Filipe Segurado,Calisto, Maria de Lurdes
Publisher : IGI Global
Page : 367 pages
File Size : 43,5 Mb
Release : 2024-04-15
Category : Business & Economics
ISBN : 9798369309612
The global tourism industry stands at a crossroads, facing unprecedented challenges that demand immediate attention. Despite its undeniable economic significance, the sector has weathered various crises, prompting a critical reevaluation of its traditional modus operandi. Decision-makers grapple with the urgent need for a transformative approach, questioning how best to navigate the complex web of issues threatening the industry's stability. The convergence of evolving tourist behaviors, uncertainties related to new trends, and the escalating pressure for sustainability creates a pressing need for collaborative, tech-driven strategies to reshape the future of tourism management. Social Media Strategies for Tourism Interactivity emerges as a pivotal resource in this tumultuous landscape. Within the pages of this book, a strategic guide unfolds for decision-makers seeking to thrive in the face of challenges. By delving into the current trends of cooperative competition among traditional micro, small, and medium-sized enterprises (TSMEs), the book advocates for a transformative approach that leverages technological advancements and digitalization. It explores how these strategies can lead to more efficient resource utilization, rapid adaptation to changing tourism demands, and a sustainable balance that aligns with contemporary concerns. In the context of rapid change, this book becomes an essential tool, offering practical and visionary solutions for the substantial challenges of the tourism industry.
Author : Hassan, Viana,Albattat, Ahmad,Basheer, Shakeel
Publisher : IGI Global
Page : 383 pages
File Size : 46,5 Mb
Release : 2024-03-18
Category : Business & Economics
ISBN : 9798369322499
In the ancient world, health seekers traversed vast distances to pursue well-being. Fast forward to the 21st century, and the concept of medical tourism has evolved into a global industry worth billions of dollars. The burgeoning demand for quality healthcare has pushed traditional boundaries, necessitating a more sophisticated and interconnected healthcare ecosystem. Integrating Artificial Intelligence (AI) into medical practices empowers individuals to actively manage their health while providing healthcare practitioners with invaluable insights for tailored patient care. Impact of AI and Robotics on the Medical Tourism Industry delves into the transformative impact of AI and robotics on this dynamic sector. It explores how AI can encourage and assist patients in their health plans while augmenting healthcare practitioners' capabilities to utilize specific patient data to offer unique guidance. It dissects real-world examples, such as Cleveland Clinic Abu Dhabi's integration of robotic surgery, showcasing how these technologies revolutionize traditional medical practices.
Author : Biswas, Soumendra Nath,Kumar, Pradip
Publisher : IGI Global
Page : 298 pages
File Size : 41,9 Mb
Release : 2024-03-27
Category : Business & Economics
ISBN : 9798369308240
The Himalayas, with their grandeur and cultural richness, magnetize global travelers searching for an escape from the ordinary. However, behind this allure lies an ecological responsibility and sustainability imperative. Many involved with the tourism industry in mountainous regions have been confronting the stark realities of tourism's impact on these delicate ecosystems. There is an urgency to address the challenges posed by climate change, all while safeguarding the indigenous traditions that define the Himalayas. Mountain Tourism and Ecological Impacts: Himalayan Region and Beyond unravels the intricate connections between tourism development and its far-reaching implications. This comprehensive exploration delves deep into the heart of the Himalayan region and beyond, shedding light on the diverse dimensions of mountain tourism and its profound impact on local environments, communities, and cultural heritage. This book reveals the tapestry of tourism experiences found in the peaks and vistas of the Himalayas. It delves into eco-tourist's delicate dance with fragile ecosystems, the coexistence of travelers and wildlife, the exhilaration of adventure tourism, and the spiritual pilgrimages that draw seekers from across the globe. This book comprehensively explores the pivotal role of preserving local cultures and underscores this as a key element of conserving the pristine natural habitats. This book is ideal for academics and researchers, tourism professionals, environmentalists and conservationists, government and NGOs, and travel enthusiasts.
Author : Bari, Muhammad Waseem,Soliman, Mohammad,Alaverdov, Emilia
Publisher : IGI Global
Page : 355 pages
File Size : 44,8 Mb
Release : 2024-04-03
Category : Business & Economics
ISBN : 9798369326206
In the contemporary landscape, the significance of business tourism has surged, drawing substantial attention from researchers in the realms of social and management sciences. Defined as an individual's travel outside their local town for business opportunities, transactions, enjoyment, and learning, business tourism has undergone notable shifts, especially in the wake of the COVID-19 pandemic. The book titled Shifts in Knowledge Sharing and Creativity for Business Tourism emerges as a solution to unravel the positive and negative impacts of the pandemic on business traveling, specifically addressing changes in the frequency of business tourism and its effects on employee learning and knowledge transfer skills. This book meticulously covers a spectrum of aspects related to the evolving landscape of business tourism post-COVID-19. Its objective is multifaceted: first, to underscore the importance of business tourism in the domains of social sciences and management sciences literature; second, to deepen the understanding of how business tourism facilitates learning across diverse theories and concepts through interactions with different cultures; third, to explore the transferability of knowledge learned in various places to domestic implementations; fourth, to enhance individual and organizational innovation and creativity skills catalyzed by business tourism; and fifth, to delve into the dynamics of tacit and explicit knowledge transfer in the post-pandemic business environment.
Author : Kumar, Pankaj,Gupta, S.K.,Korstanje, Maximiliano E.,Rout, Prakash Chandra,Madhurima
Publisher : IGI Global
Page : 483 pages
File Size : 50,5 Mb
Release : 2024-04-22
Category : Business & Economics
ISBN : 9798369333914
In the sector of global tourism, a critical challenge has taken center stage — the imperative for sustainable transformation. The World Tourism Organization has declared the theme for World Tourism Day 2025 as "Tourism and Sustainable Transformation," shedding light on the urgency to address multifaceted challenges that transcend conventional paradigms. The discourse has evolved beyond the traditional bounds of environmental sustainability, extending its reach to encompass social equality, cultural preservation, and economic viability. The tourism sector's pivotal role in achieving the United Nations' Sustainable Development Goals (SDGs) 2030 underscores the intricate interplay between tourism and pressing global issues such as poverty, gender inequality, and environmental degradation. Against this backdrop of urgency and complexity, the book titled Achieving Sustainable Transformation in Tourism and Hospitality Sectors offers a comprehensive exploration into viable practices necessary for inclusive, equitable, and responsible tourism. This book serves as a vital contribution to the ongoing dialogue surrounding sustainable tourism. With a focus on inclusivity, equity, and responsibility, it delves into the intricate relationship between tourism and sustainable transformation. It goes beyond mere rhetoric, providing a nuanced understanding of the challenges and opportunities that lie at the intersection of tourism and global sustainability goals. As the global community grapples with disparities, this book becomes a timely and indispensable resource. Policymakers, academicians, researchers, and industry practitioners are invited to contribute to this collective effort, laying the groundwork for a more sustainable and responsible future within the realms of tourism and hospitality. With a diverse array of recommended topics spanning community-based tourism, ecotourism, inclusive development, sustainable employment, and aviation, this book positions itself as an essential guide for those committed to addressing the challenges of our time. By presenting case studies, policy research, and insights into responsible tourism practices, it equips readers with the knowledge needed to navigate the complexities of sustainable transformation. As the global community strives for a more equitable future, this book offers a roadmap for shaping responsible and inclusive growth within the tourism and hospitality sectors.
Author : Azizul Hassan
Publisher : Taylor & Francis
Page : 244 pages
File Size : 47,7 Mb
Release : 2022-06-15
Category : Business & Economics
ISBN : 9781000596618
The pandemic has accelerated the digital transformation in tourism and there has been a surge in new, innovative digital initiatives to help tourism businesses. This book provides a comprehensive treatment of the nature of tourism, events and practices in the digital context. The book looks at how technology has transformed tourism in destination branding, marketing, content marketing, sustainable tourism development and tourism events. It examines the impact of digital transformation on emotions, experiences, information technology tools and marketing techniques. The book will be a useful reference to those researching on tourism, culture, hospitality and marketing and as well as destination planners, managers of tourism destination marketing organizations, regulators, standards and certification bodies, local tourism board authorities and policy makers.
Author : Timothy Jung,M. Claudia tom Dieck,Philipp A. Rauschnabel
Publisher : Springer Nature
Page : 397 pages
File Size : 40,8 Mb
Release : 2020-03-24
Category : Business & Economics
ISBN : 9783030378691
This book features the latest research in the area of immersive technologies, presented at the 5th International Augmented and Virtual Reality Conference, held in Munich, Germany in 2019. Bridging the gap between academia and industry, it presents the state of the art in augmented reality (AR) and virtual reality (VR) technologies and their applications in various industries such as marketing, education, healthcare, tourism, events, fashion, entertainment, retail and the gaming industry. The volume is a collection of research papers by prominent AR and VR scholars from around the globe. Covering the most significant topics in the field of augmented and virtual reality and providing the latest findings, it is of interest to academics and practitioners alike.
Author : Holland, Barbara
Publisher : IGI Global
Page : 409 pages
File Size : 48,6 Mb
Release : 2023-06-14
Category : Language Arts & Disciplines
ISBN : 9781668476949
In the past twenty years, contactless technology has been helping us to conduct transactions quickly, easily, and securely. Contactless is here to stay, and it is expected to grow and become even more widely used in the coming years. The COVID-19 pandemic changed the way we work, travel, and connect with family and friends, and it simultaneously revolutionized the way we conduct business and everyday transactions. As technology changes daily, libraries have continued to upgrade. The Handbook of Research on Advancements of Contactless Technology and Service Innovation in Library and Information Science provides the reader with a variety of emerging trends concerning contactless technology in libraries, information centers, and other enterprises. This book offers chapters on emerging research, surveys, and technology. Covering topics such as digital libraries, metaverse, and security challenges, this major reference work is an essential resource for librarians, information professionals, administrators, students and educators of higher education, researchers, and academicians.
Author : Azizul Hassan
Publisher : Springer Nature
Page : 489 pages
File Size : 40,5 Mb
Release : 2022-03-02
Category : Business & Economics
ISBN : 9789811654619
This book very specifically focuses on technology application in tourism in Asia. The book contains twenty-seven chapters in four sections (i.e., theories, innovations, practices, and future research directions), based on the intriguing qualities and importance of technology applications in the Asian tourism business. This book, a blend of comprehensive and extensive efforts by the contributors and editor, is designed to extensively cover technology applications in tourism in Asia, including distinct topics such as mobile computing, new product designs, innovative technology usages in tourism promotion, technology-driven sustainable tourism development, location-based apps, mobility, accessibility, the post crisis situation of COVID-19, etc. This book is a significant contribution towards the very limited knowledge of technology applications in tourism, with selected examples of Asian countries. The importance of technology in Asian tourism is rapidly increasing, and has led to a rise in luxury, allowing citizens to enjoy leisure travel over both long and short distances. The rise of low-cost airlines and the region’s growing, affluent middle class have changed the tourism environment dramatically. More tourists are booking their holidays online as a result of technological advancements. Online travel is the most important and well-established aspect of Asia's Internet economy. Considering the ongoing trend of technology applications in the tourism industry in Asia, more research attempts like this book need to be made aiming towards exploring diverse aspects. As tourism is an expanding area, this book can serve as a reading companion for tourism students, policy planners and industry professionals. This book is expected to be appreciated by expatriate researchers and researchers having a keen interest in the Asian tourism industry.
Author : M. Claudia tom Dieck,Timothy Jung
Publisher : Springer
Page : 335 pages
File Size : 40,6 Mb
Release : 2019-02-19
Category : Business & Economics
ISBN : 9783030062460
This book presents a collection of the latest research in the area of immersive technologies, presented at the International Augmented and Virtual Reality Conference 2018 in Manchester, UK, and showcases how augmented reality (AR) and virtual reality (VR) are transforming the business landscape. Innovations in this field are seen as providing opportunities for businesses to offer their customers unique services and experiences. The papers gathered here advance the state of the art in AR/VR technologies and their applications in various industries such as healthcare, tourism, hospitality, events, fashion, entertainment, retail, education and gaming. The volume collects contributions by prominent computer and social sciences experts from around the globe. Addressing the most significant topics in the field of augmented and virtual reality and sharing the latest findings, it will be of interest to academics and practitioners alike.
Author : Marco Valeri,Ahmad Albattat
Publisher : Routledge
Page : 0 pages
File Size : 51,6 Mb
Release : 2024-09-02
Category : Business & Economics
ISBN : 103280470X
This innovative and timely book presents an in-depth analysis of how the metaverse revolutionizes tourism management, transforms consumer behaviour and motivates tourists to visit destinations. Adorned with illustrative tables, figures and diagrams throughout, the volume is data-led and explores how metaverse experiences affect tourist satisfaction and loyalty toward metaverse tourism. It also takes a future-focused approach and looks at and how the technologies of metaverse tourism will lead to a new level of immersive virtual reality. The book considers the metaverse in relation to the United Nations Sustainable Development Goals, post-COVID-19 society and offers practical insights on the topic. This book will be of pivotal interest for students, scholars and academics in the fields of tourism planning and policy, tourism economics, tourism behaviour and tourism development, as well as those with an interest in these areas more generally.