Spanish And English In U S Service Encounters

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Spanish and English in U.S. Service Encounters

Laura Callahan
Spanish and English in U S Service Encounters Book PDF

Author : Laura Callahan
Publisher : Unknown
Page : 290 pages
File Size : 40,6 Mb
Release : 2009
Category : Code switching (Linguistics)
ISBN : 1349376507

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Spanish and English in U.S. Service Encounters by Laura Callahan Pdf

Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other Latinos and by non-Latinos.

Spanish and English in U.S. Service Encounters

Laura Callahan
Spanish and English in U S Service Encounters Book PDF

Author : Laura Callahan
Publisher : Springer
Page : 290 pages
File Size : 44,9 Mb
Release : 2009-02-16
Category : Social Science
ISBN : 9780230619104

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Spanish and English in U.S. Service Encounters by Laura Callahan Pdf

Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other Latinos and by non-Latinos.

The Language of Service Encounters

J. César Félix-Brasdefer
The Language of Service Encounters Book PDF

Author : J. César Félix-Brasdefer
Publisher : Cambridge University Press
Page : 295 pages
File Size : 55,5 Mb
Release : 2015-04-30
Category : Language Arts & Disciplines
ISBN : 9781107035829

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The Language of Service Encounters by J. César Félix-Brasdefer Pdf

A comprehensive account of face-to-face interactions in commercial and non-commercial service encounter settings.

Spanish and Portuguese across Time, Place, and Borders

L. Callahan
Spanish and Portuguese across Time Place and Borders Book PDF

Author : L. Callahan
Publisher : Springer
Page : 239 pages
File Size : 42,6 Mb
Release : 2014-03-16
Category : Language Arts & Disciplines
ISBN : 9781137340450

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Spanish and Portuguese across Time, Place, and Borders by L. Callahan Pdf

Spanish and Portuguese Across Time covers a diverse range of topics with a common focus, on the dynamic nature of languages and the social forces that shape them across time, place, and borders, and demonstrates how linguistic principles can offer productive angles to the study of literature.

The Routledge Handbook of Language in the Workplace

Bernadette Vine
The Routledge Handbook of Language in the Workplace Book PDF

Author : Bernadette Vine
Publisher : Routledge
Page : 601 pages
File Size : 45,9 Mb
Release : 2017-08-09
Category : Language Arts & Disciplines
ISBN : 9781317425809

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The Routledge Handbook of Language in the Workplace by Bernadette Vine Pdf

The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.

Researching Sociopragmatic Variability

K. Beeching,H. Woodfield
Researching Sociopragmatic Variability Book PDF

Author : K. Beeching,H. Woodfield
Publisher : Springer
Page : 318 pages
File Size : 55,7 Mb
Release : 2015-09-29
Category : Psychology
ISBN : 9781137373953

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Researching Sociopragmatic Variability by K. Beeching,H. Woodfield Pdf

Researching Sociopragmatic Variability showcases a range of research approaches to the study of speech acts and pragmatic markers across different languages and varieties of a language, investigating native and non-native usages and variation across gender, situation and addressee.

Technology Mediated Service Encounters

Pilar Garcés-Conejos Blitvich,Lucía Fernández-Amaya,María de la O Hernández-López
Technology Mediated Service Encounters Book PDF

Author : Pilar Garcés-Conejos Blitvich,Lucía Fernández-Amaya,María de la O Hernández-López
Publisher : John Benjamins Publishing Company
Page : 261 pages
File Size : 47,6 Mb
Release : 2019-01-10
Category : Language Arts & Disciplines
ISBN : 9789027262998

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Technology Mediated Service Encounters by Pilar Garcés-Conejos Blitvich,Lucía Fernández-Amaya,María de la O Hernández-López Pdf

The chapters in this collection, authored by renowned scholars, address a gap in the literature by focusing on the consequences that outsourcing, among other globalized economic practices, and remediation by new technologies have had on the service encounters genre (SE). From both a multilingual and a multidisciplinary perspective, this collection explores the development of technological applications and professional best practices as well as call centre interaction, e-commerce, and e-word of mouth. More specifically, the papers in this volume report on technology developed to support SEs and how this technology influences service providers and their allowable linguistic contributions. Further, this collection provides valuable insights on the language and strategic behaviour deployed in less researched kinds of SEs, gives special attention to how technology impacts the interface between the transactional and interactional goals of SEs, and thus has real world applications.

A Multidisciplinary Approach to Service Encounters

María de la O Hernández-López,Lucía Fernández Amaya
A Multidisciplinary Approach to Service Encounters Book PDF

Author : María de la O Hernández-López,Lucía Fernández Amaya
Publisher : BRILL
Page : 267 pages
File Size : 43,7 Mb
Release : 2015-05-19
Category : Language Arts & Disciplines
ISBN : 9789004260160

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A Multidisciplinary Approach to Service Encounters by María de la O Hernández-López,Lucía Fernández Amaya Pdf

This volume explores interaction between service providers and customers. The role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing.

Learning Pragmatics from Native and Nonnative Language Teachers

Andrew D. Cohen
Learning Pragmatics from Native and Nonnative Language Teachers Book PDF

Author : Andrew D. Cohen
Publisher : Multilingual Matters
Page : 409 pages
File Size : 55,5 Mb
Release : 2018-05-25
Category : Language Arts & Disciplines
ISBN : 9781783099948

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Learning Pragmatics from Native and Nonnative Language Teachers by Andrew D. Cohen Pdf

This book deals with intercultural pragmatics and how both nonnative teachers (NNTs) and native teachers (NTs) may enhance their classroom instruction regarding target language (TL) pragmatics. It focuses primarily on the experiences of instructors as they teach their learners about the pragmatics of the TL, both in second and foreign language learning settings. It makes clear that there are aspects of teaching pragmatics where it may help to be an NT and other areas where it may help to be an NNT and proposes creative ideas that both sets of teachers may draw on to compensate for gaps in their knowledge. Further themes in the book include ideas for motivating students who want to learn about pragmatics, the role of technology in teaching and learning pragmatics, the role of learning strategies, the assessment of pragmatics and ways to research pragmatics. The book will be of interest to teachers, teacher educators and students interested in researching and improving the teaching of pragmatics.

Spanish and Portuguese across Time, Place, and Borders

L. Callahan
Spanish and Portuguese across Time Place and Borders Book PDF

Author : L. Callahan
Publisher : Palgrave Macmillan
Page : 0 pages
File Size : 51,9 Mb
Release : 2014-03-21
Category : Language Arts & Disciplines
ISBN : 1137340444

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Spanish and Portuguese across Time, Place, and Borders by L. Callahan Pdf

Spanish and Portuguese Across Time covers a diverse range of topics with a common focus, on the dynamic nature of languages and the social forces that shape them across time, place, and borders, and demonstrates how linguistic principles can offer productive angles to the study of literature.

L2 Spanish Pragmatics

Domnita Dumitrescu,Patricia Lorena Andueza
L2 Spanish Pragmatics Book PDF

Author : Domnita Dumitrescu,Patricia Lorena Andueza
Publisher : Routledge
Page : 298 pages
File Size : 41,8 Mb
Release : 2018-03-09
Category : Foreign Language Study
ISBN : 9781351995597

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L2 Spanish Pragmatics by Domnita Dumitrescu,Patricia Lorena Andueza Pdf

L2 Spanish Pragmatics is a comprehensive, state-of-the-art overview of current research into pragmatics and Spanish language teaching. It presents the research on the teaching of pragmatics and Spanish language as a multifaceted discipline. Written by an international cohort of scholars, the breadth of topics includes innovative topics in the teaching of Spanish, such as genre analysis, discourse markers, politeness and impoliteness, nonverbal communication, irony, and humor, as well as web-based pragmatics resources. Key features: An overview of new trends in Spanish pragmatics research and the growing need for instruction in intercultural communication; Insights derived from important theoretical and empirical works that may contribute to integrate pragmatics in the teaching of the language; Explanations with great clarity, plenty of examples and references, as well as connections to language teaching and learning; Tasks and activities that can help teachers move from a traditional curricular approach to a more innovative and engaging one; Descriptions of numerous activities or guidelines for the classroom, supplemented with additional materials; A bilingual glossary of terms in pragmatics that will help teachers in their implementation of activities to teach L2 Spanish pragmatics. L2 Spanish Pragmatics constitutes a reference book on current research on learning and teaching Spanish pragmatics. It will be of interest to university lecturers, researchers, and graduate students. It will also be an excellent resource for language educators and K-16 teachers willing to expand their knowledge and apply the teaching of pragmatics as an integral component in the teaching of the Spanish language.

Japanese Politeness

Yasuko Obana
Japanese Politeness Book PDF

Author : Yasuko Obana
Publisher : Routledge
Page : 202 pages
File Size : 53,9 Mb
Release : 2020-10-29
Category : Foreign Language Study
ISBN : 9781000210897

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Japanese Politeness by Yasuko Obana Pdf

Although the Japanese language is one of the most quoted examples in politeness research, extant publications focus on particular areas of politeness, and very few of them enquire into the varied aspects of Japanese politeness. In this book, Yasuko Obana provides an integrated account of what signifies Japanese politeness. By examining how far previous assumptions can apply to Japanese, Obana exposes a variety of characteristics of Japanese politeness. By taking a diachronic approach, she probes into what constitutes politeness, extracts key elements of the term ‘polite’ in Japanese, and demonstrates how modern honorifics’ apparent diverse, divergent uses and effects can be integrated into a systematic matrix. Furthermore, by quoting traditional Japanese language scholars’ (kokugo gakusha) studies, Obana brings different views into the open. She also carves out politeness strategies in Japanese that have not been adequately explored to date, and which often conform to the way in which honorifi cs behave because they refl ect social indexicality. This book is a good reference for scholars in pragmatics, particularly for those who are working on politeness. It is useful for Japanese language teachers who want to know how to teach Japanese politeness to non-native learners. Postgraduate students of Japanese or pragmatics may also find this book useful for self-study.

The Routledge Handbook of Spanish in the Global City

Andrew Lynch
The Routledge Handbook of Spanish in the Global City Book PDF

Author : Andrew Lynch
Publisher : Routledge
Page : 443 pages
File Size : 40,7 Mb
Release : 2019-08-08
Category : Language Arts & Disciplines
ISBN : 9781317506737

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The Routledge Handbook of Spanish in the Global City by Andrew Lynch Pdf

The Routledge Handbook of Spanish in the Global City brings together contributions from an international team of scholars of language in society to offer a conceptual and empirical perspective on Spanish within the context of 15 major cosmopolitan cities from around the world. With a unique focus on Spanish as an international language, each chapter questions the traditional and modern notions of language, place, and identity in the urban context of globalization. This collection of new perspectives on the sociology of Spanish provides an insightful and invaluable resource for students and researchers seeking to explore lesser-known areas of sociolinguistic research.

Asian English Language Classrooms

Handoyo Puji Widodo,Alistair Wood,Deepti Gupta
Asian English Language Classrooms Book PDF

Author : Handoyo Puji Widodo,Alistair Wood,Deepti Gupta
Publisher : Taylor & Francis
Page : 270 pages
File Size : 40,6 Mb
Release : 2017-06-14
Category : Education
ISBN : 9781317626534

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Asian English Language Classrooms by Handoyo Puji Widodo,Alistair Wood,Deepti Gupta Pdf

The teaching of English in the Asian context is always challenging and dynamic because both teachers and learners have diverse linguistic and cultural backgrounds. Equally important, where English is not widely used outside the classroom, English language classrooms are an authentic site of learner engagement. For these reasons, for all those concerned with contemporary English language teaching (ELT) in Asia, Asian English Language Classrooms: Where Theory and Practice Meet, provides an account of theoretical orientations and practices in the teaching of English to multilingual speakers whose primary language is not English. While covering the fundamental ELT areas (e.g., the teaching of language skills, educational literature, the use of technology in ELT, the role of pragmatics in ELT, social psychology of the language classroom, and language classroom management) with which every language teacher and teacher trainer must be concerned, this volume showcases how particular orientations shape ELT practices. We believe that practicing English teachers must have a heightened awareness of the theory behind their practice. At the same time, the theoretical stance must be firmly anchored in actual classrooms. Containing newly commissioned chapters written by well-regarded and emerging scholars, this book will appeal not only to beginning teachers or teachers in training but also to established teachers around Asia where English is used as a lingua franca. If you are a student teacher of English or an English teacher who would like to see what other progressive teachers like you are doing across Asia, this is the book you have been looking for.

Ain’thology

Seth Katz,Patricia Donaher
Ain thology Book PDF

Author : Seth Katz,Patricia Donaher
Publisher : Cambridge Scholars Publishing
Page : 380 pages
File Size : 49,5 Mb
Release : 2015-06-18
Category : Language Arts & Disciplines
ISBN : 9781443878722

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Ain’thology by Seth Katz,Patricia Donaher Pdf

The word ain't is used by speakers of all dialects and sociolects of English. Nonetheless, language critics view ain't as marking speakers as ""lazy"" or ""stupid""; and the educated assume ain't is on its deathbed, used only in clichés. Everyone has an opinion about ain't. Even the grammar-checker in Microsoft Word flags every ain't with a red underscore. But why? Over the past 100 years, only a few articles and sections of books have reviewed the history of ain't or discussed it in dialect cont ...