Author : National Research Council,Division on Engineering and Physical Sciences,Computer Science and Telecommunications Board,Policy and Global Affairs,Mark Haselkorn
Publisher : National Academies Press
Page : 142 pages
File Size : 47,8 Mb
Release : 2007-08-24
Category : Computers
ISBN : 9780309179324
Strategic Management of Information and Communication Technology by National Research Council,Division on Engineering and Physical Sciences,Computer Science and Telecommunications Board,Policy and Global Affairs,Mark Haselkorn Pdf
Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.