Strategy And Leadership As Service

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Strategy and Leadership as Service

Author : Sara Daw
Publisher : Taylor & Francis
Page : 324 pages
File Size : 45,7 Mb
Release : 2024-05-09
Category : Business & Economics
ISBN : 9781040008263

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Strategy and Leadership as Service by Sara Daw Pdf

Strategy and Leadership as Service isn’t just a nice idea; it is a practical, alternative vision of the future of work for senior executives that is starting to gain significant interest and is being adopted by businesses globally. Disrupting and challenging the traditional full-time employment model, the Strategy and Leadership as Service framework provides businesses with access to the complete range of functional, emotional, and collective intelligence at the C-suite level by moving their positions from the “pay-roll” to an “access-role.” Many entrepreneurial and growing businesses don’t need, don’t want, and can’t afford full-time C-suite executives. For larger organisations, it is becoming harder to find the skills and knowledge required to fulfil all the obligations of a functional C-suite with a fixed group of individuals. By moving to the Strategy and Leadership as Service framework, the outcomes are better for all stakeholders: more engagement, access to the right skillsets and mindsets at the right time and in the right quantity to match the changing business agenda, more flexibility for senior leaders, and strengthened risk management. Through presenting a working business model, and real-world case studies throughout, this book provides executives and leaders with a complete understanding of this ground-breaking approach and its key benefits, the theory upon which it is based, its essential ingredients, the mindset change required and, most importantly, how to apply it in practice. The book provides business leaders, C-suite portfolio executives, human resource professionals, strategy consultants, leadership coaches, organisational development consultants, recruiters, professional service firms, academics, and forward-thinking business students with a radical new view of how the access economy can be applied to business strategy and leadership for more sustainable futures.

Service Management

Author : Richard Normann
Publisher : Unknown
Page : 216 pages
File Size : 52,7 Mb
Release : 1991-05-03
Category : Business & Economics
ISBN : UOM:35128001065703

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Service Management by Richard Normann Pdf

Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for service oriented businesses that stresses a streamlined service management system, the key components of which are market segment, service concept, service delivery system, image, and culture. Growth strategies and the nature of innovation are analyzed and amply illustrated. The role and principles of good leadership in service organizations form a crucial area of discourse. Topics such as the use of image and culture as management instruments, effective and persuasive communications, and ``high social technology'' are also explored.

Competitive Strategy and Leadership

Author : William G. Forgang
Publisher : Rowman & Littlefield
Page : 164 pages
File Size : 43,5 Mb
Release : 2001
Category : Business & Economics
ISBN : 0742512800

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Competitive Strategy and Leadership by William G. Forgang Pdf

The Comeptitive Strategy of a firm is the base of all decisions. It serves as a leadership guide for those who will govern their firm to greater prosperity. In this book, the inner workings of competitive strategy are explored. Using the Cycle of Success, a firm can develop management according to strategy. The convergence of competitive strategy, the expectations of targeted buyers, and the implementation of strategy allows for superior performance to become easily attainable.

Service Leadership

Author : Svafa Gronfeldt,Judith Strother
Publisher : SAGE
Page : 336 pages
File Size : 45,8 Mb
Release : 2005-11-30
Category : Business & Economics
ISBN : 9781452279121

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Service Leadership by Svafa Gronfeldt,Judith Strother Pdf

The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.

Service Management

Author : Richard Normann
Publisher : Unknown
Page : 216 pages
File Size : 44,7 Mb
Release : 1991-05-03
Category : Business & Economics
ISBN : UOM:35128001065703

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Service Management by Richard Normann Pdf

Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for service oriented businesses that stresses a streamlined service management system, the key components of which are market segment, service concept, service delivery system, image, and culture. Growth strategies and the nature of innovation are analyzed and amply illustrated. The role and principles of good leadership in service organizations form a crucial area of discourse. Topics such as the use of image and culture as management instruments, effective and persuasive communications, and ``high social technology'' are also explored.

Leadership in Christian Perspective

Author : Justin A. Irving,Mark L. Strauss
Publisher : Baker Academic
Page : 215 pages
File Size : 41,8 Mb
Release : 2019-06-18
Category : Religion
ISBN : 9781493418084

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Leadership in Christian Perspective by Justin A. Irving,Mark L. Strauss Pdf

This book brings the best of leadership theory and research together with biblical reflection and examples of leadership in action to offer a practical guide to Christian leaders. Combining expertise in leadership studies and biblical studies, Justin Irving and Mark Strauss explore how leadership models have moved from autocratic and paternalistic leader-centered models toward an increased focus on followers. The authors show how contemporary theories such as transformational leadership, authentic leadership, and servant leadership take an important step toward prioritizing and empowering followers who work with leaders to accomplish organizational goals. Irving and Strauss organize their book around "nine empowering practices," making it accessible to students, church leaders, and business leaders. Integrating solid research in leadership studies with biblical and theological reflection on the leadership ideas that are most compatible with Christian faith, this book is an important resource for all Christian students of leadership.

Strategy and Leadership as Service

Author : Sara Daw
Publisher : Unknown
Page : 0 pages
File Size : 53,6 Mb
Release : 2024
Category : Business & Economics
ISBN : 1003368093

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Strategy and Leadership as Service by Sara Daw Pdf

"Strategy and Leadership as Service isn't just a nice idea; it is a practical, alternative vision of the future of work for senior executives that is starting to gain significant interest and is being adopted by businesses globally. Disrupting and challenging the traditional full-time employment model, the Strategy and Leadership as Service framework provides businesses with access to the complete range of functional, emotional, and collective intelligence at the C-Suite level by moving their positions from the "pay-roll" to an "access-role." Many entrepreneurial and growing businesses don't need, don't want, and can't afford full-time C-suite executives. For larger organisations, it is becoming harder to find the skills and knowledge required to fulfil all the obligations of a functional C-suite with a fixed group of individuals. By moving to the Strategy and Leadership as Service framework, the outcomes are better for all stakeholders: more engagement, access to the right skillsets and mindsets at the right time and in the right quantity to match the changing business agenda, more flexibility for senior leaders, and strengthened risk management. Through presenting a working business model, and real-world case studies throughout, this book provides executives and leaders with a complete understanding of this ground-breaking approach and its key benefits, the theory upon which it is based, its essential ingredients, the mindset change required and, most importantly, how to apply it in practice. The book provides business leaders, C-suite portfolio executives, human resource professionals, strategy consultants, leadership coaches, organisational development consultants, recruiters, professional service firms, academics, and forward-thinking business students with a radical new view of how the access economy can be applied to business strategy and leadership for more sustainable futures"--

Strategy-Driven Leadership

Author : Michael A. Couch,Richard S. Citrin
Publisher : CRC Press
Page : 184 pages
File Size : 53,6 Mb
Release : 2019-10-14
Category : Business & Economics
ISBN : 9781000727876

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Strategy-Driven Leadership by Michael A. Couch,Richard S. Citrin Pdf

It’s estimated that U.S. companies spend over $14 billion annually on leadership development --Match that number to the abundant and growing research that finds most leadership development to be ineffective, and the conclusion is a phenomenal amount of waste. The remedy for this situation is to have business strategy drive leadership development instead of creating programs that match a one-size-fits-all approach to leadership. This book's approach, called Strategy-Driven Leadership Development (SDLD), puts business strategy first. It maintains an emphasis on building leadership programs around what it will take to make the business successful as opposed to implementing a program in the hopes that it will benefit the strategy. The result is a differentiated and targeted approach called Intentional Leadership Development, which provides the structure for transforming how leadership development is undertaken. At the heart of this book, however, is the explanation of how small, incremental changes in action and perspective create meaningful changes in the way leadership is developed. The focus is on the leadership behaviors associated with success for any company. Some companies may need leaders with better financial acumen while others may require better teamwork for success. These skills are learnable and when the energy of an organization is behind it, then leadership development can be transformational. The authors method "retools" prior leadership efforts – the emphasis is not on previous failures and restarting with new programs. There are many effective ideas and actions that are currently embedded in leadership programs, but they miss the critical element of tying their efforts to the business strategy. Strategy-Driven Leadership changes the way organizations think about and drive their leadership talent initiatives among their current and upcoming leaders. The book is filled with research, science-based information, case studies, and practical hands-on tools on why and how this Strategy-Driven Leadership Development model will transform company leadership approaches.

Strategic Leadership

Author : Victor C.X. Wang
Publisher : IAP
Page : 323 pages
File Size : 47,8 Mb
Release : 2018-02-01
Category : Business & Economics
ISBN : 9781641131360

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Strategic Leadership by Victor C.X. Wang Pdf

Strategic leadership is broadly defined as utilizing particular approaches in the management of employees. The main objective is productivity. It provides the vision and direction for the long term growth and success of an organization. It requires objectivity and potential to look at the broader picture. It is leaders’ responsibility to incorporate aspects of both the analytical and human dimensions to effectively drive the organizations forward. As an academic subject, it is taught in both education and business. Leaders and mangers have turned to strategic leadership to inspire and guide their visions, and to formulate the directions so essential for the long term growth and success of an organization or a country. Leaders need the skills and tools for strategy formulation and implementation in order to deal with change in our society. Managing change and ambiguity requires strategic leaders who not only provide a sense of direction, but who can also build ownership and alignment within their workgroups to implement change. The goal of strategic leadership is to drive innovation, and maximize team performance to enhance organizations’ long term growth and success in today’s complex world of fastpaced, dramatic change. Research on strategic leadership has been going on for decades. Textbooks on this subject are readily available. If we look deeper, we realize the vast majority of these books were written from a practitioner’s perspective. In other words, these books were not based on empirical research. Naturally, these existing books have failed to better serve the needs of today’s graduate students who should be equipped with empirical research on such an academic subject. This book will investigate emergent administrative techniques and business practices being used within educational establishments and corporate worlds. It will highlight empirical research and best practices within strategic leadership.

Service Leadership

Author : Svafa Gronfeldt,Judith Strother
Publisher : SAGE Publications
Page : 337 pages
File Size : 45,6 Mb
Release : 2005-11-30
Category : Business & Economics
ISBN : 9781452266732

Get Book

Service Leadership by Svafa Gronfeldt,Judith Strother Pdf

The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.

Becoming a Strategic Leader

Author : Richard L. Hughes,Katherine M. Beatty
Publisher : John Wiley & Sons
Page : 288 pages
File Size : 41,8 Mb
Release : 2011-01-11
Category : Business & Economics
ISBN : 9781118046579

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Becoming a Strategic Leader by Richard L. Hughes,Katherine M. Beatty Pdf

Today’s organizations face difficult challenges in order to remain competitive—the quickening pace of change, increasing uncertainty, growing ambiguity, and complexity. To meet these challenges, organizations must broaden the scope of leadership responsibility for strategic leadership and engage more people in the process of leadership. In Becoming a Strategic Leader Rich Hughes and Kate Beatty from the Center for Creative Leadership (CCL) offer executives and managers a handbook for implementing a strategic leadership process that reaches leaders at all levels of organizations. Based on CCL’s successful Developing the Strategic Leader Program, this book outlines the framework of strategic leadership and contains practical suggestions on how to develop the individual, team, and organizational skills needed for institutions to become more adaptable, flexible, and resilient. The authors also show how individual managers can exercise effective strategic leadership through their distinctive and systemic approach—thinking, acting, and influencing.

Strategic Leadership in the Public Sector

Author : Paul Joyce
Publisher : Taylor & Francis
Page : 344 pages
File Size : 51,9 Mb
Release : 2016-09-01
Category : Business & Economics
ISBN : 9781317337799

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Strategic Leadership in the Public Sector by Paul Joyce Pdf

In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are essential in helping the public sector to adapt and solve ‘wicked’ problems, and they are also integral to the reform and modernization of public governance. This new edition of Strategic Leadership in the Public Sector continues to provide insights into useful approaches and techniques for strategic leaders, looking at: what is expected of leaders competency frameworks leadership theories techniques and processes of strategic leadership leading strategic change the strategic state emerging leadership challenges. Replete with real-world case studies and examples, and including new material from the USA, Canada, Australia, Europe and India, plus an appendix with practical worksheets, the book gives students a truly international outlook on the subject and offers a clear understanding of the significance of leadership, strategic management and public services reform. This textbook represents essential reading for postgraduate students on public management degrees and aspiring or current public managers.

Strategy, Leadership, and AI in the Cyber Ecosystem

Author : Hamid Jahankhani,Liam M. O’Dell,Gordon Bowen,Daniel Hagan,Arshad Jamal
Publisher : Academic Press
Page : 432 pages
File Size : 44,9 Mb
Release : 2020-11-10
Category : Computers
ISBN : 9780128214596

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Strategy, Leadership, and AI in the Cyber Ecosystem by Hamid Jahankhani,Liam M. O’Dell,Gordon Bowen,Daniel Hagan,Arshad Jamal Pdf

Strategy, Leadership and AI in the Cyber Ecosystem investigates the restructuring of the way cybersecurity and business leaders engage with the emerging digital revolution towards the development of strategic management, with the aid of AI, and in the context of growing cyber-physical interactions (human/machine co-working relationships). The book explores all aspects of strategic leadership within a digital context. It investigates the interactions from both the firm/organization strategy perspective, including cross-functional actors/stakeholders who are operating within the organization and the various characteristics of operating in a cyber-secure ecosystem. As consumption and reliance by business on the use of vast amounts of data in operations increase, demand for more data governance to minimize the issues of bias, trust, privacy and security may be necessary. The role of management is changing dramatically, with the challenges of Industry 4.0 and the digital revolution. With this intelligence explosion, the influence of artificial intelligence technology and the key themes of machine learning, big data, and digital twin are evolving and creating the need for cyber-physical management professionals. Discusses the foundations of digital societies in information governance and decision-making Explores the role of digital business strategies to deal with big data management, governance and digital footprints Considers advances and challenges in ethical management with data privacy and transparency Investigates the cyber-physical project management professional [Digital Twin] and the role of Holographic technology in corporate decision-making

The Strategic Project Leader

Author : Jack Ferraro
Publisher : CRC Press
Page : 366 pages
File Size : 53,7 Mb
Release : 2007-10-11
Category : Business & Economics
ISBN : 9780849387937

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The Strategic Project Leader by Jack Ferraro Pdf

In addition to overseeing projects, managers are expected to provide creative input and foster an environment that can respond, rather than react, to changing parameters and fluctuating objectives. Facilitating the development of the skills required to do so, The Strategic Project Leader: Mastering Service-Based Project Lea

Developing Public Service Leaders

Author : Mike Wallace,Michael Reed,Dermot O'Reilly,Michael Tomlinson,Jonathan Morris,Rosemary Deem
Publisher : Oxford University Press
Page : 385 pages
File Size : 44,6 Mb
Release : 2022-10-17
Category : Psychology
ISBN : 9780192698025

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Developing Public Service Leaders by Mike Wallace,Michael Reed,Dermot O'Reilly,Michael Tomlinson,Jonathan Morris,Rosemary Deem Pdf

Developing Public Service Leaders examines why and how governments and representative bodies in public service organizations have mounted major interventions over the last two decades to develop senior staff as leaders. A critical explanation is developed of the foundational contribution made by national leadership development interventions in the 2000s to the emergence, proliferation, and normalization of leadership development provision. Through carrying out qualitative research in England, the authors investigate the national leadership development interventions for school education, healthcare, and higher education. Whilst also looking at the contemporary legacy of these interventions within a global scale, examining the growing international movement and comparing interventions across the world. The book looks at new ways to approach leadership development, adopting a novel perspective on leadership as a metaphorical concept and coining the concept of 'leaderism', and exploring how although senior staff may be widely acculturated as leaders, they may not necessarily be committed to acting as government change agents. Leadership development makes a diffuse contribution towards the ongoing neoliberalization of public services. Developing Public Service Leaders is a comprehensive and essential read for a researcher or policymaker striving for an in-depth understanding of the field and its ramifications.