Subject To Change Creating Great Products Services For An Uncertain World

Author : Peter Merholz,Todd Wilkens,Brandon Schauer,David Verba
Publisher : "O'Reilly Media, Inc."
Page : 202 pages
File Size : 52,5 Mb
Release : 2008-04-15
Category : Computers
ISBN : 9780596553937

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Subject To Change: Creating Great Products & Services for an Uncertain World by Peter Merholz,Todd Wilkens,Brandon Schauer,David Verba Pdf

To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. Instead of approaching new product development from the inside out, companies have to begin by looking at the process from the outside in, beginning with the customer experience. It's a new way of thinking-and working-that can transform companies struggling to adapt to today's environment into innovative, agile, and commercially successful organizations. Companies must develop a new set of organizational competencies: qualitative customer research to better understand customer behaviors and motivations; an open design process to reframe possibilities and translate new ideas into great customer experiences; and agile technological implementation to quickly prototype ideas, getting them from the whiteboard out into the world where people can respond to them. In Subject to Change: Creating Great Products and Services for an Uncertain World, Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can-and should-use customer experiences to inform and shape the product development process, from start to finish.

Author : Peter Merholz,Todd Wilkens,Brandon Schauer,David Verba
Publisher : "O'Reilly Media, Inc."
Page : 202 pages
File Size : 49,5 Mb
Release : 2008
Category : Computers
ISBN : 9780596523251

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Subject to Change by Peter Merholz,Todd Wilkens,Brandon Schauer,David Verba Pdf

"To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. In Subject to Change: Creating Great Products and Services for an Uncertain World, Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can--and should--use customer experiences to inform and shape the product development process, from start to finish."--Publisher's website.

Author : Anonim
Publisher : Jan Jursa
Page : 587 pages
File Size : 55,7 Mb
Release : 2024-04-27
Category : Electronic
ISBN : 8210379456XXX

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UX Storytellers - Connecting the Dots by Anonim Pdf

Author : Ahmad Zuhairi Abdul Majid
Publisher : Penerbit USM
Page : 138 pages
File Size : 45,8 Mb
Release : 2022-07-23
Category : Technology & Engineering
ISBN : 9789674616045

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Service Innovation in Design Studies and Practices by Ahmad Zuhairi Abdul Majid Pdf

This book is a guide for designers in industrial design, as well as in other areas such as architecture, interior design and visual communication in the area of digital media. It is also suitable for service bidders, as they also need to understand how to get the quality of care required, with the aid of a designer who will be mindful on the intangible aspects of service. As with other design areas, service design often gives priority to studying prior to the application of the concept of innovation or service enhancement. This is especially important since knowing the needs of the customers is the cornerstone of every discipline of design. It is desirable for a designer to review the needs of customers and service markets before considering the planning process. Service design is an element that has been implemented ever since a long time ago, but it is unlikely that its application can be done quickly, as there are combinations of different fields that need to contribute ideas and skills to service delivery. Service design used to be a term that does not exist, as service providers only discussed the concepts of 'to be built', 'to be created', 'to be launched' and so on when service was to be introduced. Thus, this book aims to bring back service design to the limelight, so as to not only educate designers, but also to remind service providers that it is also, and always will be, an important part of service

Author : Louise Møller Haase,Linda Nhu Laursen
Publisher : Taylor & Francis
Page : 171 pages
File Size : 44,9 Mb
Release : 2022-10-12
Category : Architecture
ISBN : 9781000686456

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Designing for Longevity by Louise Møller Haase,Linda Nhu Laursen Pdf

Product longevity is one of the cornerstones in the transition towards a more sustainable society and a key driver for the circular economy model. This book provides designers, developers, and creators with five distinctive expert strategies, detailed case studies, action guides and worksheets that support both beginning and advanced design practitioners in creating new product concepts with long-lasting strategic fits. Designing for Longevity shows how expert design teams create original and long-lasting product concepts from the early development phase. It focuses on integrating business knowledge, market conditions, company capabilities, technical possibilities and user needs into product concepts to make better strategic decisions. It demonstrates how, for products to be durable, designers must create a long-lasting strategic fit for the customer, company, and market. Key case studies of products such as Bang & Olufsen’s A9, LEGO Ninjago and Friends and Coloplasts’ Sensura Mio, among others, offer readers inspiration, guidance and real-world insights from design teams showing how the strategies can be applied in practice. Action guidelines and worksheets encourage broad, analytical problem-solving to identify and think through challenges at the early concept stage. Beautifully designed and illustrated in full colour throughout, this book combines original research and the hands-on tools and strategies that design practitioners need to create useful, sustainable products.

Author : Satu Miettinen
Publisher : Taylor & Francis
Page : 146 pages
File Size : 53,5 Mb
Release : 2016-11-10
Category : Business & Economics
ISBN : 9781317181750

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An Introduction to Industrial Service Design by Satu Miettinen Pdf

Service design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a contextual and cultural understanding that offers opportunities for new service solutions, improving the user experience and customer satisfaction. With contributions from leading names in the field of service design from both academia and international, professional practice, An Introduction to Industrial Service Design is engaging yet practical and accessible. Case studies from leading companies such as ABB, Autodesk, Kone and Volkswagen enable readers to connect academic research with practical company applications, helping them to understand the basic processes and essential concepts. This book illustrates the role of the service designer in an industrial company, and highlights not only the value of customer experience, but also the value of employee experience in creating competitive services and value propositions. This human-centred approach brings about new innovations. This book will be of benefit to engineers, designers, businesses and communication experts working in industry, as well as to students who are interested in service development.

Author : Steffen P. Walz,Sebastian Deterding
Publisher : MIT Press
Page : 687 pages
File Size : 52,7 Mb
Release : 2015-01-16
Category : Computers
ISBN : 9780262028004

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The Gameful World by Steffen P. Walz,Sebastian Deterding Pdf

What if every part of our everyday life was turned into a game? The implications of “gamification.” What if our whole life were turned into a game? What sounds like the premise of a science fiction novel is today becoming reality as “gamification.” As more and more organizations, practices, products, and services are infused with elements from games and play to make them more engaging, we are witnessing a veritable ludification of culture. Yet while some celebrate gamification as a possible answer to mankind's toughest challenges and others condemn it as a marketing ruse, the question remains: what are the ramifications of this “gameful world”? Can game design energize society and individuals, or will algorithmic incentive systems become our new robot overlords? In this book, more than fifty luminaries from academia and industry examine the key challenges of gamification and the ludification of culture—including Ian Bogost, John M. Carroll, Bernie DeKoven, Bill Gaver, Jane McGonigal, Frank Lantz, Jesse Schell, Kevin Slavin, McKenzie Wark, and Eric Zimmerman. They outline major disciplinary approaches, including rhetorics, economics, psychology, and aesthetics; tackle issues like exploitation or privacy; and survey main application domains such as health, education, design, sustainability, or social media.

Author : Dan Saffer
Publisher : New Riders
Page : 241 pages
File Size : 41,7 Mb
Release : 2010
Category : Computers
ISBN : 9780321643391

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Designing for Interaction by Dan Saffer Pdf

With emphasis on the designer's role in strategy, research, brainstorming, prototyping and development, this book is devoted to teaching interaction design to those new to the field.

Author : Aaron Marcus
Publisher : Springer
Page : 646 pages
File Size : 42,6 Mb
Release : 2013-07-03
Category : Computers
ISBN : 9783642392290

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Design, User Experience, and Usability: Design Philosophy, Methods, and Tools by Aaron Marcus Pdf

The four-volume set LNCS 8012, 8013, 8014 and 8015 constitutes the proceedings of the Second International Conference on Design, User Experience, and Usability, DUXU 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 282 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 67 papers included in this volume are organized in topical sections on design philosophy, usability methods and tools, and design processes, methods and tools.

Author : Warren Berger
Publisher : Random House Canada
Page : 354 pages
File Size : 49,9 Mb
Release : 2009-10-13
Category : Design
ISBN : 9780307372741

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Glimmer by Warren Berger Pdf

The first mainstream book to explore how the problem-solving, creative and insightful powers of Bruce Mau and the world’s other great designers can be applied to our everyday lives and businesses — and spawn creative epiphanies around the world. What can be learned from great designers? How can design improve our lives? Answers abound in Glimmer. In the cutting-edge studios of Canadian design phenomenon Bruce Mau and other visionary designers, everything is ripe for reinvention — including how businesses function, children learn and communities thrive. Warren Berger, with the full cooperation of Mau, tallies and explores the deceptively simple principles that steer design’s vanguard — “ask stupid questions,” “begin anywhere” and “make hope visible” — and illustrates how these and other such principles can provide the means for finding hope in these anxious times.

Author : Masaaki Kurosu
Publisher : Springer Science & Business Media
Page : 1125 pages
File Size : 49,9 Mb
Release : 2009-07-14
Category : Computers
ISBN : 9783642028069

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Human Centered Design by Masaaki Kurosu Pdf

The 13th International Conference on Human–Computer Interaction, HCI Inter- tional 2009, was held in San Diego, California, USA, July 19–24, 2009, jointly with the Symposium on Human Interface (Japan) 2009, the 8th International Conference on Engineering Psychology and Cognitive Ergonomics, the 5th International Conference on Universal Access in Human–Computer Interaction, the Third International Conf- ence on Virtual and Mixed Reality, the Third International Conference on Internati- alization, Design and Global Development, the Third International Conference on Online Communities and Social Computing, the 5th International Conference on Augmented Cognition, the Second International Conference on Digital Human Mod- ing, and the First International Conference on Human Centered Design. A total of 4,348 individuals from academia, research institutes, industry and gove- mental agencies from 73 countries submitted contributions, and 1,397 papers that were judged to be of high scientific quality were included in the program. These papers - dress the latest research and development efforts and highlight the human aspects of the design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human–computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas.

Author : Torgeir Dingsøyr,Tore Dybå,Nils Brede Moe
Publisher : Springer Science & Business Media
Page : 238 pages
File Size : 53,5 Mb
Release : 2010-05-26
Category : Computers
ISBN : 9783642125751

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Agile Software Development by Torgeir Dingsøyr,Tore Dybå,Nils Brede Moe Pdf

Agile software development has become an umbrella term for a number of changes in how software developers plan and coordinate their work, how they communicate with customers and external stakeholders, and how software development is organized in small, medium, and large companies, from the telecom and healthcare sectors to games and interactive media. Still, after a decade of research, agile software development is the source of continued debate due to its multifaceted nature and insufficient synthesis of research results. Dingsøyr, Dybå, and Moe now present a comprehensive snapshot of the knowledge gained over many years of research by those working closely with or in the industry. It shows the current state of research on agile software development through an introduction and ten invited contributions on the main research fields, each written by renowned experts. These chapters cover three main issues: foundations and background of agile development, agile methods in practice, and principal challenges and new frontiers. They show the important results in each subfield, and in addition they explain what these results mean to practitioners as well as for future research in the field. The book is aimed at reflective practitioners and researchers alike, and it also can serve as the basis for graduate courses at universities.

Author : Andrea Payaro
Publisher : Società Editrice Esculapio
Page : 193 pages
File Size : 45,7 Mb
Release : 2023-12-11
Category : Business & Economics
ISBN : 9791222483672

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Lean Management: Things never said by Andrea Payaro Pdf

This book aims to provide new operational tools, perspectives, and curiosity on the topic of Lean Management. It introduces over 25 tools, not limited to Kanban and 5S but also including Hoshin Kanri, QFD, VRP, etc. The presentation is complemented by approximately 70 tables and 40 images. The author introduces novel topics such as a method for prioritizing improvement projects, a set of 10 key indicators to measure their performance, a reasoned list of common errors, and an innovative model to study and enhance a process, blending Makigami, FMEA, and Ishikawa. All the content is drawn from field experience in companies where benefits and new objectives have been achieved. The author also provides less commonly cited information, such as Lean examples found in production models from over five hundred years ago or the difficulty of implementing some Eastern solutions in Western cultures. Unique to the existing literature is the contextualization of wastes identified by Ohno in marketing and the demonstration that Lean application leads to environmental respect and a reduced impact on the environment (Lean & Green). The presented innovative models and tools have been validated through publications in international scientific journals and presentations at international scientific conferences.

Author : Celia Hodent
Publisher : CRC Press
Page : 124 pages
File Size : 52,6 Mb
Release : 2021-12-15
Category : Computers
ISBN : 9781000518245

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What UX is Really About by Celia Hodent Pdf

"In this not-too-long and easy-to-read book, author Celia Hodent presents a clear overview of the challenges, demands, and rewards of becoming a user experience professional. If this field interests you, there’s no better place to start than with the volume you now hold in your hand." Alan Cooper, Ancestry Thinker, Software Alchemist, Regenerative Rancher, Author of The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity The main objective of What UX is Really About: Introducing a Mindset for Great Experiences is to provide a quick introduction to user experience (UX 101) for students, professionals, or simply curious readers who want to understand this trendy yet commonly misunderstood practice better. Readers will learn that UX is much more than a set of techniques, guidelines, and tools. It is a mindset; a philosophy that takes the perspective of the humans that will use a product. It is about solving their problems, offering them a pleasurable experience, and building a win-win, long-lasting relationship between them and the company developing the product. Above all, it is about improving people’s lives with technology. What UX is Really About is informative, concise, and provides readers with a high-level overview of the science, design, and methodologies of UX. KEY FEATURES: • The most approachable and concise introduction book about UX. • Easy to read and aims to popularize the UX mindset while debunking its main misconceptions. • Small format size makes it easy to carry around. • Includes content relatable and meaningful to the readers by taking many examples from everyday life with a conversational and light writing style. • Tackles the psychology, design, research, process, strategy, and ethics behind offering the best experience with products, systems, or services. • Includes a glossary. Celia Hodent holds a PhD in psychology, and is a leading expert in the application of cognitive science and psychology to product development, with over 13 years of experience in the development of UX strategy in video game studios, such as Ubisoft, LucasArts, and Epic Games (Fortnite). She currently leads an independent UX consultancy, working with a wide range of international media and enterprise companies to help ensure their products are engaging, successful, and respectful of users. Celia conducts workshops and provides guidance on the topics of game-based UX, playful learning ("gamification"), ethics, implicit biases, and inclusion in tech. Celia is the author of The Gamer’s Brain: How Neuroscience and UX Can Impact Video Game Design and The Psychology of Video Games.

Author : Anonim
Publisher : Emerald Group Publishing
Page : 184 pages
File Size : 47,9 Mb
Release : 2015-12-07
Category : Education
ISBN : 9781785602887

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Accessible Instructional Design by Anonim Pdf

This volume will examine issues of accessibility and how designers can improve the quality of educational materials by embedding supports that anticipate the special learning needs of diverse learners.