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Author : Elizabeth Sparrow
Publisher : Springer Science & Business Media
Page : 282 pages
File Size : 46,6 Mb
Release : 2012-12-06
Category : Business & Economics
ISBN : 9781447100614
The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.
Author : Gene Marks
Publisher : Alpha Books
Page : 356 pages
File Size : 47,6 Mb
Release : 2005
Category : Business & Economics
ISBN : 1592573703
Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting to company management, it's all up for grabs. Business owners, managers at mid-level companies, and entrepreneurs who are even thinking about outsourcing some part of the business need The Complete Idiot's Guide to Successful Outsourcing. Included- The historical and global issues of outsourcing that may affect outsourcing decisions Tips on how to determine whether or not to outsource at all Advice on how to decide the costs and benefits of outsourcing Guidance on hiring and managing the outsourced help An explanation of ways to stay within government compliance
Author : Mr Derek Parlour
Publisher : Gower Publishing, Ltd.
Page : 229 pages
File Size : 55,5 Mb
Release : 2014-08-28
Category : Business & Economics
ISBN : 9781472426482
There are books on outsourcing, but most are by academics or consultants. Few address multi-sourcing. The author of Successful Outsourcing and Multi-Sourcing, is a practitioner who headed an operation that handles over 500 million customer contacts a year with less than 30 staff, through both outsourcing and multi-sourcing. Multi-sourcing occurs where each individual function is contracted directly by the client rather than using a large system integrator or prime contractor. This approach lowers costs, reduces reliance on suppliers, speeds up change and generates a greater degree of innovation. The downside is it places much more of the risk on the client and needs specialist skills to run effectively. As well as a focus on multi-sourcing, the book addresses the question of why a business should outsource in the first place and how decisions to do this should be strategic, rather than it being something that happens by accident. Chapters then illuminate the benefits of single-sourcing; the benefits of multi-sourcing; how best to decide what outsourcing model to choose; how to transition to outsourcing; and what steps to take to maximise benefit and minimise risk. Downsides are clearly spelled out and alternatives to outsourcing are examined, including partial outsourcing and insourcing. This book serves as a valuable source of practical guidance for organisations looking at outsourcing strategy, outsourcing professionals, and those teaching or studying business topics.
Author : Anthony Ekanem
Publisher : Anthony Ekanem
Page : 33 pages
File Size : 52,7 Mb
Release : 2016-08-12
Category : Travel
ISBN : 9783961120475
Outsourcing is the movement of workload to another source which can provide assistance in that particular area for an agreed price either as a onetime service or as an ongoing complementing service. In doing so, the principal company can effectively save time, get staff to be more committed and speedier work results. The essence of outsourcing is simply engaging the services of an individual or organization outside your full time staff to handle certain aspects of your business plan. These aspects may be public relations, marketing, clerical and administrative functions, or IT management. In fact, with today's virtual environment, there is really no part of the business that could not be outsourced effectively. Of course, the big question is whether or not there are any benefits to outsourcing, especially for persons who are building their business on the Internet. There are several good reasons to outsource certain functions. Often times, an Internet business is set up with a shoestring budget and one person doing all the work. As the business grows, it is easy to get caught up in dealing with general office functions, such as answering emails, handling correspondence and maintaining client lists. By outsourcing your clerical support needs, you can spend more time focusing on the expansion of your business, not the day-to-day details of running it. Second, promoting your online presence is a full time job all by itself. You can hardly manage that and still be involved in making the big decisions that impact the overall operations of your company. Using outside agents to promote your presence and to stimulate sales makes it possible for you to do what owners need to do, which is grow the companies' roster of goods and services. Last, outsourcing allows you not to get bogged down with employee taxes, withholding and providing a benefit package.
Author : Solli-Sther, Hans,Gottschalk, Petter
Publisher : IGI Global
Page : 268 pages
File Size : 49,6 Mb
Release : 2009-09-30
Category : Business & Economics
ISBN : 9781605667973
"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
Author : Alpesh B. Patel,Hemendra Aran
Publisher : Springer
Page : 187 pages
File Size : 46,7 Mb
Release : 2005-09-23
Category : Business & Economics
ISBN : 9780230512535
Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.
Author : Mark John Power,Kevin C. Desouza,Carlo Bonifazi
Publisher : Unknown
Page : 248 pages
File Size : 41,9 Mb
Release : 2006
Category : Business & Economics
ISBN : IND:30000103434159
Outsourcing is now increasingly used as a competitive weapon in today's global economy. 'The Outsourcing Handbook' is a guide to the whole process. It looks at key factors in the success of a project as well as problem areas and potential pitfalls.
Author : Jean-Louis Bravard,Robert Morgan
Publisher : Pearson Education
Page : 262 pages
File Size : 52,8 Mb
Release : 2006
Category : Business & Economics
ISBN : 0273705601
A focused, implementation-orientated, executive-level book on outsourcing by two globally known practitioners. The outsourcing market is booming, the total outsourcing market in EMA forecasts a $59 billion dollar growth between 2004 and 2007. Fills a fills a major gap in the middle-high-end of the market - there is much need for a practical book on outsourcing. The authors are global authorities in this space. This book is not industry specific and will be valuable to professionals in all industries. Very-execution oriented. Very focussed: everything a busy executive needs to know and nothing more. Logical step-by-step approach.
Author : Chris Diamond
Publisher : Chris Diamond
Page : 26 pages
File Size : 48,7 Mb
Release : 2024-05-23
Category : Business & Economics
ISBN : 8210379456XXX
Outsourcing has revolutionized the way we do business in the modern world. It also has its fair share of ups and downs that every business owner has to deal with. This book is a full-blown exploration on the ins and outs of outsourcing. Here you will learn the crucial steps as you embark on a journey towards outsourcing business operations. Moreover, you’ll find out how you can pinpoint the right candidates that will be perfect for your outsourced team with easily follow step-by-step guides. Well-kept secrets and strategies will also be disclosed here. You’ll also learn outsourcing tips on how to expand your business’s potential for profits beyond its main operations. If you plan to expand your outsourcing business, use this report as a guide on the planning stages of your expansion. From this report you will learn the following: • What You Need to Know Before Getting Into Outsourcing - A Crash Course on What Outsourcing is All About - How Companies Have Succeeded in Outsourcing While Others Have Failed - The Good News: Failures Can Lead You to Outsourcing Success • Coming Up With A Great Outsourcing Team - The Qualities of a Topnotch Team of Outsourced Employees - Hiring Managers Who Will Deal With Outsourced Employees - A Step-by-Step Guide from Hiring to Managing Outsourced Employees - Creating Manuals and Multimedia Guides for Your Outsourced Employees - Creating a Good Relationship With Your Team • Strategies for Successful Outsourcing - Make an internal assessment and define your core business - Set the vision, mission, objectives or goals and implement them with a realistic action plan - Don’t rush and make room for things to grow - Money management is the key - Build good relationships • Taking Note of Everyday Lessons and Sharing Invaluable Knowledge - Tools to Help Evaluate and Plan Your Business Progress - Making Money Out of Selling Your Knowledge • Expanding Your Outsourcing Business - Take Note of the Following Before You Start Expansion - How to Manage the Growing Responsibility of Running a Business • Trade Secrets You Need to Know From Successful Outsourcing Businesses - Where to Find the Right People - Getting Into the Right Communities for Support - Starting Small and Getting Bigger Grab your copy now!
Author : Roxane Gervais
Publisher : Routledge
Page : 417 pages
File Size : 55,5 Mb
Release : 2017-03-02
Category : Business & Economics
ISBN : 9781351933315
One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.
Author : Evan Green
Publisher : To The Point Publishing
Page : 68 pages
File Size : 49,9 Mb
Release : 2019-05-26
Category : Electronic
ISBN : 1733860266
Are you looking for new ways to beat your competition and make your company stand out? Have you toyed with the idea of outsourcing, but told yourself it's too much hassle, maybe too risky? And besides, you've been handling everything in-house just fine, right? Here's what you need to know: the world's top companies use outsourcing to power their growth and build unbeatable brands. Now, you can, too.
Author : Derek Parlour
Publisher : Routledge
Page : 228 pages
File Size : 53,7 Mb
Release : 2016-04-01
Category : Business & Economics
ISBN : 9781317048619
There are books on outsourcing, but most are by academics or consultants. Few address multi-sourcing. The author of Successful Outsourcing and Multi-Sourcing, is a practitioner who headed an operation that handles over 500 million customer contacts a year with less than 30 staff, through both outsourcing and multi-sourcing. Multi-sourcing occurs where each individual function is contracted directly by the client rather than using a large system integrator or prime contractor. This approach lowers costs, reduces reliance on suppliers, speeds up change and generates a greater degree of innovation. The downside is it places much more of the risk on the client and needs specialist skills to run effectively. As well as a focus on multi-sourcing, the book addresses the question of why a business should outsource in the first place and how decisions to do this should be strategic, rather than it being something that happens by accident. Chapters then illuminate the benefits of single-sourcing; the benefits of multi-sourcing; how best to decide what outsourcing model to choose; how to transition to outsourcing; and what steps to take to maximise benefit and minimise risk. Downsides are clearly spelled out and alternatives to outsourcing are examined, including partial outsourcing and insourcing. This book serves as a valuable source of practical guidance for organisations looking at outsourcing strategy, outsourcing professionals, and those teaching or studying business topics.
Author : Erik Beulen,Pieter M. Ribbers
Publisher : Routledge
Page : 252 pages
File Size : 49,6 Mb
Release : 2021-11-14
Category : Business & Economics
ISBN : 9781000469721
For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
Author : Sara Cullen
Publisher : Gower Publishing, Ltd.
Page : 270 pages
File Size : 50,8 Mb
Release : 2009
Category : Business & Economics
ISBN : 0566087936
Adoption and use of a contract scorecard demonstrates a maturing ability to manage commercial outsourcing arrangements. The process of designing the scorecard helps you nail down the key outcomes and avoid lack of focus, inconsistent objectives, hidden costs, indifferent service and deteriorating relationships with your contract partners. Sara Cullen's The Contract Scorecard will help you design and drive successful contracts. It offers a systematic guide based on practical advice and examples; one that explains the Contract Scorecard concept and demonstrates crucial implementation activities such as: ¢ The development of performance measures that work ¢ Sound Service Level Agreements that make obligations clear ¢ A Governance Charter that ensures both parties will adopt successful management techniques An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment.
Author : Mike Johnson
Publisher : Routledge
Page : 230 pages
File Size : 46,8 Mb
Release : 1997
Category : Business & Economics
ISBN : 0750628766
Why outsource? Who does it? What are the benefits? As more and more companies seek to streamline their operation and concentrate on their core business, sourcing work from outside the company has become an increasing necessity. Johnson looks at successful outsourcing organizations and how this method of productivity has improved business. This book: *provides a balanced view of the pros and cons of outsourcing and how to do it *gives a highly practical, down-to-earth presentation of outsourcing *is accessible with many international examples *contains checklists and box-story items to highlight specific issues and options *includes 'How to Outsource' guide. The ...in brief books provide a critical 'snapshot' of the major management fashions and fads influencing business strategy. They cut through the consultants' jargon and steer a practical, common sense course through the theory and hype. The provide managers with a balanced view based on evidence rather missionary zeal, so that they can be better informed. Balanced view of the pros and cons of outsourcing and how to do it Accessible with many international examples Contains checklists and box-story items to highlight specific issues and options