Supply Chain Management In Manufacturing And Service Systems
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Supply Chain Management in Manufacturing and Service Systems by Sharan Srinivas,Suchithra Rajendran,Hans Ziegler Pdf
Management of supply chains has been evolving rapidly over the last few years due to the inception of Industry 4.0, where businesses adopt automation technologies and data exchanges leading to dynamic and interconnected supply chain systems. Emphasizing on analytical approaches such as predictive and prescriptive modeling, this book presents state-of-the-art original research work dealing with advanced analytical models for the design, planning, and operation of the supply chain to provide faster and smarter decisions in the era of digitization. In particular, the book integrates machine learning and operations research models for faster and smarter decisions, presents prescriptive analytics models for strategic, tactical, and operational decision making in the supply chain, and addresses recent challenges such as sustainability in the supply chain, supply chain visibility, and supply chain digitalization. Key concepts are illustrated using real-life case studies, making the book a valuable reference for researchers, technical professionals, and students.
The Definitive Guide to Manufacturing and Service Operations by CSCMP,Nada R. Sanders Pdf
Master and apply both the technical and behavioral skills you need to succeed in manufacturing or service operations, anywhere in your supply chain! Now, there’s an authoritative and comprehensive guide to best-practice manufacturing and service operations in any organization. Co-authored by a leading expert alongside the the Council of Supply Chain Management Professionals (CSCMP), this reference describes the planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services. The Definitive Guide to Manufacturing and Service Operations covers long-term strategic decisions; mid-term tactical decisions; and even short-term operational decisions. Topics discussed include: Basic manufacturing and service operations concepts, purposes, terminology, roles, and goals Key elements, processes, and interactions, including facility, material, and labor requirements planning; scheduling; and continuous process and quality improvement Principles, strategies and planning for efficient, effective, and sustainable operations: facilities, production, processes, layout, lead capacity, technology, personnel, measurement, compensation, sustainability, and more Technology for better manufacturing and service operations: MRP II, service systems, ERP, planning, execution, and cost management. Global manufacturing and service operations: LCCs, logistics, labor, financial issues, decisionmaking, contract performance, risk management, and regulation Best practices for assessing performance using standard metrics and frameworks: KPIs, tradeoff analysis, scorecarding, dashboards, and exception management
Designing and Managing Industrial Product-Service Systems by Petri Helo,Angappa Gunasekaran,Anna Rymaszewska Pdf
This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services can be managed, and how supply chains can be adjusted to reflect this new status quo. The book begins with chapters examining product-service systems structures and servitization – the services infusion process. Next, it presents industrial services as marketing and operations strategy. The focus shifts to service delivery, and this chapter discusses how the actual operations take place. This is followed by an examination of the role of technology and how connected assets are utilized by product vendors in value-creation. The book analyzes the transition from ownership to subscriptions in the pricing decisions chapter. Then the value chain effects chapter offers an overview of the mechanisms through which industrial companies are shortening the distance to end-users and aim for a better position in the value chain. Finally the conclusion addresses theoretical and empirical implications in the industrial services supply chain management.
Supply Chain Management (SCM) has been widely researched in numerous application domains in manufacturing and service industries during the last decades. There are several attempts made by researchers and practitioners to appropriately define SCM and its applications. This book is comprised of twelve chapters. Chapter One develops a mathematical model in a four layer supply chain including supplier, manufacturer, distributor and customers using the product life cycle factors to obtain the optimal number of products and the fulfilment of an activity in product life cycle. Chapter Two presents a recent and exhaustive review on important integrated supply chain management problems and the current research on integration between different supply chain management functions. Chapter Three illustrates a comprehensive multi criteria decision making (MCDM) methodology for the selection of a third party logistics service provider. Chapter Four explains the capabilities of Google Spreadsheet as a tool, using its tool inventory distribution management, risk pooling and transhipment at retailer levels for integrated operation of the supply chain. Chapter Five describes the agent-based modelling approach to simulate the interaction and negotiation behaviour of palm oil supply chain (POSC) actors, which attempt to obtain highest added-value, but must consider overall supply chain profitability and sustainability. Chapter Six intends to signify the performance measurement practices in the industries and also presents the need of supply chain performance measurement in textile industry with a case study. In Chapter Seven, a generic method has been developed in order to assist and assess complex supply chain network design and analysis considering different types of uncertainty factors. Chapter Eight proposes a mathematical model to determine the optimal location for a warehouse. Several factors like locations of distributors, nature of demand etc. have been considered to formulate the optimisation model, which has been solved using differential evolution. Chapter Nine is a study of sport-related location and layout strategies as they relate to the location of a firm (i.e.: intermediate variables/functions, superior firm performance). Chapter Ten illustrates the various approaches to implement the green principles by different researchers. The main objective of the green supply chain management (GSCM) approach is to eliminate/ minimise the impact of the GHG emissions into the environment throughout the supply chain process. Chapter Eleven focuses on increasing the supply chain value by looking into the colour, image and typography of water product in influencing customers intention to purchase. Finally, Chapter Twelve aims to investigate scenarios for the new setting of the Center of Sterilized Material (CSMs) health system of Rio de Janeiro, Brazil. To build and evaluate scenarios for the CSMs, an exploratory methodology based on gravity centre approach for location of storage facilities and distribution of materials was adopted.
Operations, Logistics and Supply Chain Management by Henk Zijm,Matthias Klumpp,Alberto Regattieri,Sunderesh Heragu Pdf
This book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians. Operations and logistics are cornerstones of modern supply chains that in turn are essential for global business and economics. The composition, character and importance of supply chains and networks are rapidly changing, due to technological innovations such as Information and Communication Technologies, Sensors and Robotics, Internet of Things, and Additive Manufacturing, to name a few (often referred to as Industry 4.0). Societal developments such as environmental consciousness, urbanization or the optimal use of scarce resources are also impacting how supply chain networks are configured and operated. As a result, future supply chains will not just be assessed in terms of cost-effectiveness and speed, but also the need to satisfy agility, resilience and sustainability requirements. To face these challenges, an understanding of the basic as well as more advanced concepts and recent innovations is essential in building competitive and sustainable supply chains and, as part of that, logistics and operations. These span multiple disciplines and geographies, making them interdisciplinary and international. Therefore, this book contains contributions and views from a variety of experts from multiple countries, and combines management, engineering as well as basic information technology and social concepts. In particular, it aims to: provide a comprehensive guide for all relevant and major logistics, operations, and supply chain management topics in teaching and business practice address three levels of expertise, i.e., concepts and principles at a basic (undergraduate, BS) level, more advanced topics at a graduate level (MS), and finally recent (state-of-the-art) developments at a research level. In particular the latter serve to present a window on current and future (potential) logistics innovations in the different thematic fields for both researchers and top business practitioners integrate a textbook approach with matching case studies for effective teaching and learning discuss multiple international perspectives in order to represent adequately the true global nature of operations, logistics and supply chains.
Author : Ed Rhodes,James P. Warren,Ruth Carter Publisher : John Wiley & Sons Page : 504 pages File Size : 49,7 Mb Release : 2009-02-04 Category : Business & Economics ISBN : 9781405153089
Supply Chains and Total Product Systems by Ed Rhodes,James P. Warren,Ruth Carter Pdf
This wide-ranging reader locates supply chain management, leanproduction and related practice within the holistic concept oftotal product systems. Demonstrates the strategic relevance of managing supply chainsand supply networks to organizational performance and to a range ofbusiness functions, including finance, design, production,environmental management, information systems, and marketing. Considers sustainable supply chain management across theservice, manufacturing and process sectors. Reflects the radical changes in organizational beliefs,practices and processes that are necessary for a shift to supplychain management in contemporary, global, competitiveconditions. Considers particular issues and challenges for micro, small,and medium-sized enterprises. Contains readings that are interdisciplinary and internationalin focus.
Practical E-Manufacturing and Supply Chain Management by Gerhard Greeff,Ranjan Ghoshal Pdf
New technologies are revolutionising the way manufacturing and supply chain management are implemented. These changes are delivering manufacturing firms the competitive advantage of a highly flexible and responsive supply chain and manufacturing system to ensure that they meet the high expectations of their customers, who, in today's economy, demand absolutely the best service, price, delivery time and product quality. To make e-manufacturing and supply chain technologies effective, integration is needed between various, often disparate systems. To understand why this is such an issue, one needs to understand what the different systems or system components do, their objectives, their specific focus areas and how they interact with other systems. It is also required to understand how these systems evolved to their current state, as the concepts used during the early development of systems and technology tend to remain in place throughout the life-cycle of the systems/technology. This book explores various standards, concepts and techniques used over the years to model systems and hierarchies in order to understand where they fit into the organization and supply chain. It looks at the specific system components and the ways in which they can be designed and graphically depicted for easy understanding by both information technology (IT) and non-IT personnel. Without a good implementation philosophy, very few systems add any real benefit to an organization, and for this reason the ways in which systems are implemented and installation projects managed are also explored and recommendations are made as to possible methods that have proven successful in the past. The human factor and how that impacts on system success are also addressed, as is the motivation for system investment and subsequent benefit measurement processes. Finally, the vendor/user supply/demand within the e-manufacturing domain is explored and a method is put forward that enables the reduction of vendor bias during the vendor selection process. The objective of this book is to provide the reader with a good understanding regarding the four critical factors (business/physical processes, systems supporting the processes, company personnel and company/personal performance measures) that influence the success of any e-manufacturing implementation, and the synchronization required between these factors. · Discover how to implement the flexible and responsive supply chain and manufacturing execution systems required for competitive and customer-focused manufacturing · Build a working knowledge of the latest plant automation, manufacturing execution systems (MES) and supply chain management (SCM) design techniques · Gain a fuller understanding of the four critical factors (business and physical processes, systems supporting the processes, company personnel, performance measurement) that influence the success of any e-manufacturing implementation, and how to evaluate and optimize all four factors
The Essentials of Supply Chain Management by Hokey Min Pdf
This is today's indispensable introduction to supply chain management for today's students and tomorrow's managers – not yesterday's! Prof. Hokey Min focuses on modern business strategies and applications – transcending obsolete logistics- and purchasing-driven approaches still found in many competitive books. Focusing on outcomes throughout, The Essentials of Supply Chain Management shows how to achieve continuous organizational success by applying modern supply chain concepts. Reflecting his extensive recent experience working with leading executives and managers, Min teaches highly-effective methods for supply chain thinking and problem-solving. You'll master an integrated Total System Approach that places functions like inventory control and transportation squarely in context, helping you smoothly integrate internal and external functions, and establish effective inter-firm cooperation and strategic alliances across complex supply chains. Coverage includes: Understanding modern sourcing, logistics, operations, sales, and marketing – and how they fit together Using modern supply chain methods to improve customer satisfaction and quality Working with cutting-edge supply chain technology and metrics Moving towards greater sustainability and more effective risk management Working with core analytical tools to evaluate supply chain practices and measure performance Legal, ethical, cultural, and environmental/sustainability aspects of modern supply chain operations How to build a career in global supply chain management The Essentials of Supply Chain Management will be an indispensable resource for all graduate and undergraduate students in supply chain management, and for every practitioner pursuing professional certification or executive education in the field.
CSCMP,Robert Frankel,Scott B. Keller,Brian C. Keller,Brian J. Gibson,Joe B. Hanna,C. Clifford Defee,Haozhe Chen,Wendy Tate,Nada R. Sanders,Thomas J. Goldsby,Deepak Iyengar,Shashank Rao,Stanley E. Fawcett,Amydee M. Fawcett,Mark A. Moon
Author : CSCMP,Robert Frankel,Scott B. Keller,Brian C. Keller,Brian J. Gibson,Joe B. Hanna,C. Clifford Defee,Haozhe Chen,Wendy Tate,Nada R. Sanders,Thomas J. Goldsby,Deepak Iyengar,Shashank Rao,Stanley E. Fawcett,Amydee M. Fawcett,Mark A. Moon Publisher : FT Press Page : 2952 pages File Size : 46,5 Mb Release : 2014-02-11 Category : Business & Economics ISBN : 9780133797923
Definitive Guides for Supply Chain Management Professionals (Collection) by CSCMP,Robert Frankel,Scott B. Keller,Brian C. Keller,Brian J. Gibson,Joe B. Hanna,C. Clifford Defee,Haozhe Chen,Wendy Tate,Nada R. Sanders,Thomas J. Goldsby,Deepak Iyengar,Shashank Rao,Stanley E. Fawcett,Amydee M. Fawcett,Mark A. Moon Pdf
A brand new collection of best practices for planning, organizing, and managing high-value supply chains… 8 authoritative books, now in a convenient e-format, at a great price! 8 authoritative books help you systematically plan, manage, and optimize any supply chain, in any environment or industry Master all the knowledge and best practices you need to design, implement, and manage world-class supply chains! This unique 8 eBook package will be an indispensable resource for supply chain professionals and students in any organization or environment. It contains 7 complete books commissioned by Council of Supply Chain Management Professionals (CSCMP), the preeminent worldwide professional association dedicated to advancing and disseminating SCM research and knowledge. CSCMP's The Definitive Guide to Supply Chain Best Practices brings together state-of-the-art case studies to help you identify challenges, evaluate solutions, plan implementation, and prepare for the future. These realistic, fact-based cases reflect the full complexity of modern supply chain management. You're challenged to evaluate each scenario, identify the best available responses, and successfully integrate functional activities ranging from forecasting through post-sales service. CSCMP's Definitive Guide to Integrated Supply Chain Management is your definitive reference to managing supply chains that improve customer service, reduce costs, and enhance business performance. Clearly and concisely, it introduces modern best practices for organizations of all sizes, types, and industries. Next, this eBook package contains five books fully addressing core areas of CSCMP Level One SCPro™ certification: manufacturing/service operations; warehousing; supply management/procurement; transportation; and order fulfillment/customer service. All five offer focused coverage of essential technical and behavioral skills, addressing principles, elements, strategies, tactics, processes, business interactions/linkages, technologies, planning, management, measurement, global operations, and more. The Definitive Guide to Manufacturing and Service Operations introduces complete best practices for planning, organizing, and managing the production of products and services. Itintroduces key terminology, roles, and goals; techniques for planning and scheduling facilities, material, and labor; continuous process and quality improvement methods; sustainability; MRP II, DRP, and other technologies; and more. Next, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, step by step. It explains each warehousing option, storage and handling operations, strategic planning, and the effects of warehousing decisions on total logistics costs and customer service. It covers product and materials handling, labor management, warehouse support, extended value chain processes, facility ownership, planning, strategy decisions, warehouse management systems, Auto-ID, AGVs, and more. The Definitive Guide to Supply Management and Procurement helps you drive sustainable competitive advantage via better supplier management and procurement. It covers transactional and long-term activities; category analysis, supplier selection, contract negotiation, relationship management, performance evaluation/management; sustainability; spend analysis, competitive bidding, eProcurement, eSourcing, auctions/reverse auctions, contract compliance, global sourcing, and more. The Definitive Guide to Transportation is today's most authoritative guide to world-class supply chain transportation. Its coverage includes: transportation modes, execution, and control; outsourcing, modal and carrier selection, and 3PLs; TMS technologies; ocean shipping, international air, customs, and regulation; and more. CSCMP's The Definitive Guide to Order Fulfillment and Customer Service covers all facets of building and operating world-class supply chain order fulfillment and customer service processes, from initial customer inquiry through post sales service and support. It introduces crucial concepts ranging from order cycles to available-to-promise, supply chain RFID to global order capture networks, guiding you in optimizing every customer contact you make. Finally, in Demand and Supply Integration: The Key to World-Class Demand Forecasting, Mark A. Moon helps you effectively integrate demand forecasting within a comprehensive, world-class Demand and Supply Integration (DSI) process. Moon shows how to approach demand forecasting as a management process; choose and apply the best qualitative and quantitative techniques; and create demand forecasts that are far more accurate and useful. If you're tasked with driving more value from your supply chain, this collection offers you extraordinary resources -- and unsurpassed opportunities. From world-renowned supply chain experts Robert Frankel, Brian J. Gibson, Joe B. Hanna, C. Clifford Defee, Haozhe Chen, Nada Sanders, Scott B. Keller, Brian C. Keller, Wendy L. Tate, Thomas J. Goldsby, Deepak Iyengar, Shashank Rao, Stanley E. Fawcett, Amydee M. Fawcett, and Mark A. Moon
Proven Solutions for Improving Supply Chain Performance by C. Carl Pegels Pdf
Proven Solutions for Improving Supply Chain Performance is a collection of about 175 descriptions of scientific management studies in the management of supply chains. Each one of the descriptions of the scientific studies is presented in readable and understandable form for individuals who probably have not had the statistical and scientific education and training to fully understand the underlying studies. The book is significantly different from the popular management literature, which is generally based on “armchair” theories that have little basis on fact, and seldom have been scientifically verified. Although the book is targeted for the supply chain manager/administrator, it can also be used as a supplementary reader in such courses as Operations Management, Service Systems Management, Manufacturing Management, Purchasing Management, and, of course, in Supply Chain Management courses.
Information Systems, Logistics, and Supply Chain by Cecilia Temponi,Nico Vandaele Pdf
This book constitutes revised selected papers from the 6th International Conference on Information Systems, Logistics, and Supply Chains, ILS 2016, held in Bordeaux, France, in June 2016. The conference deals with topics related to supply chain design and management, information and decision-making systems, and innovative practices in logistics. It also encompasses issues such as sustainability, societal impact, uncertainty, and collaboration in supply chain management. The 13 full papers presented were carefully reviewed and selected for inclusion in this volume and reflect the diverse challenges and opportunities experienced in logistics, information and supply chain management. They were organized in topical sections named: transportation and logistics; supply chain planning; collaboration and operations in supply chain; and applications of supply chain topics to business environments (case studies).
Service Systems Engineering and Management by A. Ravi Ravindran,Paul M. Griffin,Vittaldas V. Prabhu Pdf
Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award This is a comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation of service enterprises. Service systems engineering relies on mathematical models and methods to solve problems in the service industries. This textbook covers state-of-the-art concepts, models and solution methods important in the design, control, operations and management of service enterprises. Service Systems Engineering and Management begins with a basic overview of service industries and their importance in today’s economy. Special challenges in managing services, namely, perishability, intangibility, proximity and simultaneity are discussed. Quality of service metrics and methods for measuring them are then discussed. Evaluating the design and operation of service systems frequently involves the conflicting criteria of cost and customer service. This textbook presents two approaches to evaluate the performance of service systems – Multiple Criteria Decision Making and Data Envelopment Analysis. The textbook then discusses several topics in service systems engineering and management – supply chain optimization, warehousing and distribution, modern portfolio theory, revenue management, retail engineering, health systems engineering and financial services. Features: Stresses quantitative models and methods in service systems engineering and management Includes chapters on design and evaluation of service systems, supply chain engineering, warehousing and distribution, financial engineering, healthcare systems, retail engineering and revenue management Bridges theory and practice Contains end-of-chapter problems, case studies, illustrative examples, and real-world applications Service Systems Engineering and Management is primarily addressed to those who are interested in learning how to apply operations research models and methods for managing service enterprises. This textbook is well suited for industrial engineering students interested in service systems applications and MBA students in elective courses in operations management, logistics and supply chain management that emphasize quantitative analysis.
Robert E. Markland,Shawnee K. Vickery,Gail M. Zank,Robert A. Davis
Author : Robert E. Markland,Shawnee K. Vickery,Gail M. Zank,Robert A. Davis Publisher : Thomson South-Western Page : 324 pages File Size : 43,7 Mb Release : 1997 Category : Electronic spreadsheets ISBN : 0538878347
Operations Management by Robert E. Markland,Shawnee K. Vickery,Gail M. Zank,Robert A. Davis Pdf
This text focuses on the major themes currently shaping the field of operations management: (1) international operations, (2) service operations, (3) quality and continuous improvement, (4) strategy, (5) use of computers and other technologies in OM, and (6) environmental issues.
Service Supply Chain Systems by Tsan-Ming Choi Pdf
Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the form of a "service" which implies that many traditionally crucial decisions in supply chain management such as product shipping problems are no longer important. Here, a service supply chain is defined as a supply network that transfers resources into services or servitised products, with or without physical products, to satisfy customer needs. As a result, managing a service supply chain system requires innovative strategies with new models. Currently, there is an absence of a comprehensive reference source that provides the state-of-the-art findings on this important topic. It will thus be significant to develop a well-balanced edited volume that includes both theoretical results (from different perspectives) and application cases/studies on service supply chain systems. This book is a pioneering text on service supply chain systems. It features papers which adopt the systems engineering approach in conducting service supply chain analysis. It includes both theoretical results (from different perspectives) and application cases/studies on service supply chain systems. It will be a good reference book for industrialists and academics who are interested in the service industry, service operations, service management, and service sciences.
