The Art Of Strategic Listening

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The Art of Strategic Listening

Author : Robert I. Berkman
Publisher : Paramount Market Publishing
Page : 276 pages
File Size : 41,9 Mb
Release : 2008
Category : Business intelligence
ISBN : 0978660277

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The Art of Strategic Listening by Robert I. Berkman Pdf

Social media is the catch-all name for blogs, Web forums, YouTube, MySpace, FaceBook and the other internet-based sites where consumers converse and share content. All of this unsolicited and authentic discussion and opinion can be a great source of marketplace insight for companies.From paying close attention to consumer discussions on blogs and other social media, you can discover what new products or product features consumers would like to see, and stay alert to emerging trends in your industry that could create new opportunities for your company.Robert Berkman, an experienced information specialist with several books to his credit, gives detailed directions for specialized blog searches, setting up RSS feeds, and tracking buzz. He also provides detailed information about vendors who supply blog monitoring services and discusses the pros and cons of using vendors or doing it yourself.For marketers, public relations firms, strategic business analysts, and corporate planners, this book gives you everything you need to know to begin finding market intelligence in social media. You will learn to look for trends, distinguish a trend from a fad, and determine the credibility of the information you uncover.Moreover, Berkman provides you with tips on organizing all the information you find to help you sift through it, locate just the valuable and relevant content, and reduce information overload.

Strategic Listening

Author : Mats Heide,Anette Svingstedt
Publisher : CRC Press
Page : 130 pages
File Size : 47,6 Mb
Release : 2023-11-29
Category : Business & Economics
ISBN : 9781000997248

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Strategic Listening by Mats Heide,Anette Svingstedt Pdf

Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization’s listening must become a strategic issue to exploit the great potential of increased listening. This book provides answers to the following: Why is listening important? What are the barriers to listening? How can both individuals and organizations become better at listening? How can organizations develop strategic listening skills? How does one build a system to improve an organization’s strategic listening?

The Power of Strategic Listening

Author : Laurie Lewis
Publisher : Rowman & Littlefield
Page : 182 pages
File Size : 45,8 Mb
Release : 2019-10-16
Category : Business & Economics
ISBN : 9781538121320

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The Power of Strategic Listening by Laurie Lewis Pdf

Is Your Organization Designed to Listen demonstrates that listening is an invaluable tool for strategic action that is essential to the success of contemporary organizations. Lewis gives organizations the tools to assess and improve their techniques for listening, including development of how they process and respond to what is heard.

Strategic Listening for School Leaders

Author : Jeannine S. Tate,Dennis R. Dunklee
Publisher : Corwin Press
Page : 137 pages
File Size : 46,6 Mb
Release : 2005-05-11
Category : Education
ISBN : 9781483363547

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Strategic Listening for School Leaders by Jeannine S. Tate,Dennis R. Dunklee Pdf

This practitioner friendly book concentrates on the importance of strategic listening as a critical interpersonal skill for school leaders in guiding their organizations.

The Art of Business Communication

Author : Graham Shaw
Publisher : Pearson UK
Page : 170 pages
File Size : 47,7 Mb
Release : 2014-11-10
Category : Business & Economics
ISBN : 9781292017204

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The Art of Business Communication by Graham Shaw Pdf

Whether it’s in emails, documents, presentations, meetings or tweets, we’re all being bombarded by millions of words every day. So, how do you make your message stand out and stick amongst all this chatter? The answer is simple – just get visual! With a straightforward doodle or a quick illustration you’ll revolutionise how your message impacts your audience. And The Art of Business Communication will show you how to do it. Can’t draw? No Picasso? No problem! You’ll be amazed at how easy it is to add a simple yet powerful visual dimension to any message or business communication so that all your ideas, presentations, documents and meetings are brought to life and make a meaningful and memorable impact. Everything becomes easier to say, problems are explained and solved in a flash and the complex quickly becomes clear. So, to make your point and make it matter – make it visual. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

The Art of Active Listening

Author : Heather Younger
Publisher : Berrett-Koehler Publishers
Page : 172 pages
File Size : 55,6 Mb
Release : 2023-04-25
Category : Business & Economics
ISBN : 9781523003907

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The Art of Active Listening by Heather Younger Pdf

Improve communication, engagement, and culture with active listening. When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you listen? Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work? All you have to do is listen. The Art of Active Listening introduces a 5-step framework that shows you how to listen successfully and act upon what you are hearing. Readers will discover how to: 1. Recognize the unsaid 2. Seek to understand 3. Decode 4. Act 5. Close the loop Backed by her personal review of over 30,000 employee and customer surveys and facilitation of 100's of focus groups, Younger discovered one universal truth: We all want to be heard. We want our voices to matter. We want the work we do to matter. When we get this right - when we listen to our employees and customers and care about them not just for what they can do but for who they ARE - they can and will move mountains. Using the tools provided in this book, you can implement active listening, regardless of whether you're in-person or virtual, that benefits all team members and customers, strengthens overall engagement, improves organizational culture and creates a space for everyone to have a voice. When those at work feel heard, they will do whatever it takes to achieve outcomes that serve your relationship and your organization.

How to Improve Your Listening Skills - Effective Strategies for Enhancing Your Active Listening Skills

Author : Meir Liraz
Publisher : Independently Published
Page : 26 pages
File Size : 50,9 Mb
Release : 2019-03-10
Category : Business & Economics
ISBN : 1090104685

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How to Improve Your Listening Skills - Effective Strategies for Enhancing Your Active Listening Skills by Meir Liraz Pdf

Most of us are acquainted with the old riddle that goes: "If a tree falls in the forest, and no one is in the area to hear it, does it make a noise?" From a communication point of view, the answer must be a definite "No." Even though there are sound waves, there is no sound because no one perceives it. For communication to take place, there must be both a sender and a receiver. This guide is focused on the receiver - the one who provides feedback to the sender. Most people spend roughly 70% of their waking hours in some form of verbal communication. Yet, how many of us have ever had any formal training in the art of listening? This guide will teach you everything you need to know in order to be an effective listener. My name is Meir Liraz and I'm the author of this book. According to Dun & Bradstreet, 90% of all business failures analyzed can be traced to poor management. This is backed up by my own experience. In my 31 years as a business coach and consultant to businesses, I've seen practically dozens of business owners fail and go under -- not because they weren't talented or smart enough -- but because they were trying to re-invent the wheel rather than rely on proven, tested methods that work. And that is where this book can help, it will teach you how to avoid the common traps and mistakes and do everything right the first time. Table of Contents: 1. Introduction 2. What Listening Is 3. Guides to Effective Listening 4. Barriers to Effective Listening 5. Limit Your Own Talking 6. Effective Listening Tips

Strategic Collaborative Innovations in Organizational Systems

Author : Mupepi, Mambo,Costello, Robert
Publisher : IGI Global
Page : 272 pages
File Size : 53,9 Mb
Release : 2018-12-21
Category : Business & Economics
ISBN : 9781522573913

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Strategic Collaborative Innovations in Organizational Systems by Mupepi, Mambo,Costello, Robert Pdf

Organizations today need to continually implement new strategies that increase the sustainability and competitiveness of a business. By sharing experiences in a collaborative environment where the collective experience of its membership can lead to the design and implementation of new technology and product improvement, a company can differentiate itself to successfully compete in the business realm. Strategic Collaborative Innovations in Organizational Systems is a collection of research on the methods and applications of collaborative strategies in advancing the efficiency and effectiveness of a firm. Highlighting a range of topics including organizational design, productivity strategies, and workforce diversity, this book is ideally designed for academicians, business managers, entrepreneurs, human resources managers, researchers, graduate students, and scholars seeking current research on business and competitive strategies within a collaborative and organizational context.

Strategy and Communication for Innovation

Author : Nicole Pfeffermann,Julie Gould
Publisher : Springer
Page : 424 pages
File Size : 41,6 Mb
Release : 2017-03-06
Category : Business & Economics
ISBN : 9783319495422

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Strategy and Communication for Innovation by Nicole Pfeffermann,Julie Gould Pdf

This contributed volume presents a state-of-the-art compendium for startups and corporations, focusing on corporate ventures. The book is based on the volume "Strategy and Communication for Innovation" and includes up-to-date discussions which help to better understand strategy and communication from a startup perspective. Each chapter offers a starting point for the exchange of ideas, key lessons and new insights from entrepreneurial perspectives such as e-ventures, corporate ventures and traditional ventures. Readers with an interest in innovation management will benefit from this book.

Strategies and Communications for Innovations

Author : Michael Hülsmann,Nicole Pfeffermann
Publisher : Springer Science & Business Media
Page : 404 pages
File Size : 45,5 Mb
Release : 2011-02-17
Category : Business & Economics
ISBN : 9783642172236

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Strategies and Communications for Innovations by Michael Hülsmann,Nicole Pfeffermann Pdf

The innovation economy sets new standards for global business and requires efficient innovation management to plan, execute and evaluate innovation activities, establish innovative capability and coordinate resources and capacities for innovation on an intra- and inter-organizational level. Moreover, communication of innovation is one essential impact factor of innovation success due to successful launches of innovations into markets, establishment of stakeholder relationships, and strengthened corporate reputation in the long-run. Consequently, the portfolio of communication activities for innovations has to be mastered by a company or collaborative network equal to the innovation portfolio. Thus, management of innovation and innovation communication on a strategic level play an important role in business nowadays. This new book concentrates on new approaches and methods for strategies and communications for innovations. As one part of the book, integrated perspectives on strategy and communication for innovation intend to bridge the gap between innovation management and communication management. This new book shall contribute to management science and answer current question in business. It provides cutting-edge information and offers a knowledge source for researchers, students, and business representatives who design, implement and manage innovation and innovation communication / marketing of innovation.

The Art of Influence

Author : Rikroses Books and E-books
Publisher : Unknown
Page : 81 pages
File Size : 52,8 Mb
Release : 2024-04-27
Category : Self-Help
ISBN : 8210379456XXX

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The Art of Influence by Rikroses Books and E-books Pdf

The Art of Influence: How to Persuade, Negotiate and Inspire Others is a book that teaches readers how to master the skills of persuasion in various contexts and situations. The book explains the principles and psychology behind effective influence, and provides practical tips and techniques for applying them in sales, negotiation, communication and leadership. The book also covers how to deal with resistance, objections and ethical dilemmas when influencing others. The book draws on research and examples from various fields, such as marketing, behavioral science, rhetoric and emotional intelligence. The book aims to help readers achieve their goals and make a positive impact on the world by using the power of persuasion.

Strategic Synergy: Mastering the Art of Leadership in the Modern Business World

Author : Joel Klemmer
Publisher : Independently published
Page : 369 pages
File Size : 55,7 Mb
Release : 2024-03-03
Category : Business & Economics
ISBN : 9798883672933

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Strategic Synergy: Mastering the Art of Leadership in the Modern Business World by Joel Klemmer Pdf

What if I told you that everything you know about leadership is about to be challenged? The majority of leadership strategies taught today are outdated by at least a decade. In a world where business evolves at the speed of light, yesterday's strategies are tomorrow's relics. I'm Joel R. Klemmer, and I've spent over 20 years in the trenches of leadership, learning, failing, and succeeding. Along the way, I discovered something crucial – the need for a leadership approach that evolves as rapidly as the business landscape itself. The pain points are real. Leaders at all levels are grappling with unprecedented challenges: navigating cultural shifts, managing remote teams, fostering innovation in hyper-competitive environments, and maintaining a work-life balance in a 24/7 connected world. You're not alone in feeling that traditional leadership models fall short in addressing these issues. That's where "Strategic Synergy" comes into play. Here, I share the insights and strategies that have propelled me forward – not just as a leader in business but as a devoted husband and father. Because leadership isn't just about managing teams; it's about managing life. Inside, you'll discover: The secret to aligning personal, team, and organizational goals to create a culture of innovation and collaboration. How to harness emotional intelligence to lead with empathy, build resilient teams, and navigate the complexities of human dynamics. Real-world applications of leadership theories across various industries, providing actionable insights that you can apply immediately. The importance of understanding and embracing cultural diversity in leading global teams. Sustainable leadership practices that prioritize long-term success, ethical considerations, and societal impact. Interactive tools and assessments to help you identify your strengths and areas for improvement, turning insight into action. If you're ready to challenge the status quo, to lead with purpose and passion, and to create a legacy of success and impact, then this book is for you. It's time to transform not just how you lead in business, but how you live your life. Because at the end of the day, leadership is about making a positive impact on the world around us – one decision, one action, and one person at a time. Are you ready to be the leader the future needs? Join me, and let's redefine leadership for the modern era.

Marketing in the Age of Google, Revised and Updated

Author : Vanessa Fox
Publisher : John Wiley & Sons
Page : 272 pages
File Size : 50,9 Mb
Release : 2012-03-20
Category : Business & Economics
ISBN : 9781118343005

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Marketing in the Age of Google, Revised and Updated by Vanessa Fox Pdf

Search has changed everything. Has your business harnessed itsfull potential? A business's search strategy can have a dramatic impact on howconsumers interact with that business. But even more importantly,search engine activity provides amazingly useful data aboutcustomer behavior, needs, and motivations. In this non-technicalbook for executives, business owners, and marketers, search enginestrategy guru Vanessa Fox—who created Google's portal forsite owners, Google Webmaster Central—explains what everymarketer or business owner needs to understand about searchrankings, search data, comprehensive search strategies, andintegrating your strategy into the businesses processes. Updated statistics, tools, and recommendations Details about the latest changes from Google, Bing, and theoverall search landscape Explanation and recommendations related to Google's substantialnew search algorithm, know as "Panda" Discussion of the changing landscape of the integration ofsearch and social media, including the addition of Google+ to themix Traditional marketing isn't enough anymore. Businesses need toevolve as customer behavior evolves. Marketing in the Age ofGoogle shows you how.

The Art of Active Listening

Author : Richard Banks
Publisher : Unknown
Page : 172 pages
File Size : 42,5 Mb
Release : 2021-10-06
Category : Electronic
ISBN : 9798985090420

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The Art of Active Listening by Richard Banks Pdf

Do you want to improve your relationships and productivity, all by simply changing your listening habits? Listening is the forgotten communication skill, but arguably, the most significant. It is a crucial part of our ability to engage and communicate with others. Listening actively, however, takes this skillset up a level. Almost everyone sincerely believes that they listen effectively; however, good listening skills are rare. Most of us have never been taught the habits that would make us effective listeners, so they need to be practiced and developed. As you develop your listening with purpose, understanding and empathy, you will build better trust and stronger relationships. You already understand the importance of quality communication. But good communication is built not on speaking but on listening. When we learn to actively listen-to listen well-this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you'll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness. You'll discover 10 easy-to-learn steps to becoming a better listener, with practical examples of do's and don'ts. These strategies will teach you how to: Focus your attention Listen with purpose and empathy Improve as a leader Develop healthier relationships Each chapter in this book will teach you about a vital component of active listening. While listening sounds simple, it's anything but. Listening well, listening deeply, is an interconnected, complex process. But the result is well worth the effort, equipping you to undo the damage to your relationships inflicted by shallow or dismissive listening. Are you ready to take the leap and completely change your listening? If you're prepared to be amazed by the improvement in your personal productivity and interpersonal relationships, start reading!

Encyclopedia of Information Science and Technology, Third Edition

Author : Khosrow-Pour, Mehdi
Publisher : IGI Global
Page : 10384 pages
File Size : 41,5 Mb
Release : 2014-07-31
Category : Computers
ISBN : 9781466658899

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Encyclopedia of Information Science and Technology, Third Edition by Khosrow-Pour, Mehdi Pdf

"This 10-volume compilation of authoritative, research-based articles contributed by thousands of researchers and experts from all over the world emphasized modern issues and the presentation of potential opportunities, prospective solutions, and future directions in the field of information science and technology"--Provided by publisher.