The Business Of Excellence

Author : Justin Hughes
Publisher : Bloomsbury Publishing
Page : 369 pages
File Size : 47,5 Mb
Release : 2016-09-22
Category : Business & Economics
ISBN : 9781472930231

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The Business of Excellence by Justin Hughes Pdf

"A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.

Author : Suresh Patel
Publisher : CRC Press
Page : 177 pages
File Size : 49,5 Mb
Release : 2016-08-05
Category : Business & Economics
ISBN : 9781315351308

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Business Excellence by Suresh Patel Pdf

An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps the reader achieve of important strategic objectives and goals. This business excellence program will unite employees, internal and external customers, and suppliers through a common set of goals. It will help your organization improve at a pace that will outperform the competition and will elevate your company's reputation and marketshare.

Author : Les Porter,Steve Tanner
Publisher : Routledge
Page : 459 pages
File Size : 53,5 Mb
Release : 2012-05-04
Category : Business & Economics
ISBN : 9781136427893

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Assessing Business Excellence by Les Porter,Steve Tanner Pdf

Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples

Author : Oliver Wight International, Inc.
Publisher : John Wiley & Sons
Page : 182 pages
File Size : 54,7 Mb
Release : 2017-05-08
Category : Business & Economics
ISBN : 9781119404477

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The Oliver Wight Class A Standard for Business Excellence by Oliver Wight International, Inc. Pdf

The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight’s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world. It reflects the effort and achievement of thousands of client companies who have used the standard, and the benchmark capability it enables, to differentiate their business. The Seventh Edition will be the standard of business excellence for all businesses. The standard will take the reader through an understanding of business maturity and how to drive increase maturity with corresponding sustainable business benefit. Using the Oliver Wight Proven Path, a journey of “Milestones” focused on strategic priorities that drive you through a series of defined Maturity Transitions, people, behavior and processes all become more aligned and focused. Updated content will include new information on collaboration, segmentation, value chain, analytics, optimization, and planning. Please note: Previous editions of this book were titled The Oliver Wight Class A Checklist for Business Excellence.

Author : Jeffrey T. Luftig,Steven M. Ouellette
Publisher : A&C Black
Page : 240 pages
File Size : 51,7 Mb
Release : 2012-06-21
Category : Business & Economics
ISBN : 9781849300605

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Business Performance Excellence by Jeffrey T. Luftig,Steven M. Ouellette Pdf

Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one part of the picture, but Business Performance Excellence (BPE) is the complete model, integrating revolutionary new techniques with tried and tested approaches, covering the strategic, financial, systems, and human factors. The editors are experts in business performance improvement, and this approachable book presents the latest thinking and developments in the BPE model that has been enhanced and refined over the course of 30 years. The comprehensive case studies and worked examples presented can be applied to your business whatever your industry, benefiting your bottom line. Detailed coverage includes: * Strategic planning and hoshin kanri * Customer product rationalization * Restructuring and recalibrating * Customer quality assurance systems * The balanced scorecard * Critical performance measures * Benchmarking * Financial performance turnaround * Lean manufacturing * Creating value through people

Author : Dennis Groves,Kevin Herbert,James G. Correll
Publisher : John Wiley & Sons
Page : 405 pages
File Size : 53,5 Mb
Release : 2008-12-03
Category : Business & Economics
ISBN : 9780470445075

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Achieving Class A Business Excellence by Dennis Groves,Kevin Herbert,James G. Correll Pdf

A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival.

Author : David Gardiner,Hendrik Reefke
Publisher : Routledge
Page : 537 pages
File Size : 50,9 Mb
Release : 2019-10-28
Category : Business & Economics
ISBN : 9780429640711

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Operations Management for Business Excellence by David Gardiner,Hendrik Reefke Pdf

All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.

Author : H. James Harrington,Chuck Mignosa
Publisher : CRC Press
Page : 326 pages
File Size : 49,6 Mb
Release : 2015-01-06
Category : Business & Economics
ISBN : 9781466577282

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Techniques and Sample Outputs that Drive Business Excellence by H. James Harrington,Chuck Mignosa Pdf

Many organizations are looking for that magic tool or methodology that will suddenly transform them into outstanding organizations. Unfortunately, there is no one right answer for all organizations or even for a single organization. Successful organizations skillfully integrate the appropriate improvement approaches with honesty, commitment, and constancy of purpose across all levels of management. This book, part of The Little Big Book series, discusses the most common set of tools and methodologies used in managerial, strategic planning, project selection, and organizational improvement projects that are referred to throughout The Little Big Book series. It presents, in a concise no-nonsense format, the concepts and techniques that must be mastered by project managers and anyone tasked with managing an improvement project. The tools covered in this book include affinity diagrams, brainstorming, cause-and-effect diagrams, the Kano model, organizational process improvement, Pareto analysis, project management, risk management, root cause analysis, storyboarding, value propositions, and workflow diagrams. Because of the large number of tools and techniques covered, the book supplies concise operating guidance for each tool that is adequate to prepare readers to understand and use that tool. It also includes examples of how the tools are used. The book provides a basic understanding of the tools you need to improve the processes you are currently using to manage your organization and, ultimately, to improve the quality, productivity, and agility of the products or services you are delivering to your customers. The tools presented in this book are the essential tools that all organizations should be using. By understanding and using the tools covered in this book, you will possess a better overall understanding of the way your organization needs to function in today’s increasingly competitive environment. This book is designed to supplement and provide additional direction in the use of the methodologies defined in the other books in The Little Big Book series

Author : Charles G. Cobb
Publisher : Asq Press
Page : 248 pages
File Size : 54,9 Mb
Release : 2003-01
Category : Business & Economics
ISBN : 0873895789

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From Quality to Business Excellence by Charles G. Cobb Pdf

Author : Gary Harpst
Publisher : BookPros, LLC
Page : 295 pages
File Size : 48,7 Mb
Release : 2007
Category : Business & Economics
ISBN : 9781933538815

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Six Disciplines for Excellence by Gary Harpst Pdf

Six Disciplines Corporation is dedicated to helping small businesses achieve and sustain success. Six Disciplines for Excellence provides six fundamental business principles that are specifically designed to help small businesses move beyond momentary success to attain enduring excellence. This book is not for those who are looking for a quick fix. Six Disciplines for Excellence is a long-term fitness program, not a fad diet.In Six Disciplines for Excellence, you will find:. Information on creating a unique mission statement. Ways to deal with internal and external factors (such as equipment failure or an unfavorable stock market) that affect your business. Helpful charts, checklists, hints, tips, and graphs . Techniques to sustain the success you have worked hard to achieve

Author : Moira Clark,Susan Baker
Publisher : Routledge
Page : 212 pages
File Size : 54,5 Mb
Release : 2007-03-30
Category : Business & Economics
ISBN : 9781136423130

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Business Success Through Service Excellence by Moira Clark,Susan Baker Pdf

The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Each chapter begins with a review of the key components of service excellence followed by two mini exemplar case studies that highlight how those companies have achieved success in that particular area. An introductory chapter proposes a framework based on the Unisys model that shows how companies can become customer centric, and a final chapter takes an integrative approach and features a case study from the overall winners of the Awards to highlight how this company has achieved success. An additional feature of the book is the service excellence questionnaire. Purchasers of the book are able to go online to complete the questionnaire and submit it to establish their competitive benchmark against other companies in both the same sector and across different sectors. A web site accompanies the book where updates on the category winners are featured to ensure that current information is always available.

Author : Gopal K. Kanji
Publisher : Routledge
Page : 280 pages
File Size : 41,9 Mb
Release : 2012-10-12
Category : Business & Economics
ISBN : 9781134514816

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Measuring Business Excellence by Gopal K. Kanji Pdf

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

Author : Tom Peters
Publisher : DK Publishing (Dorling Kindersley)
Page : 464 pages
File Size : 49,6 Mb
Release : 2009
Category : Creative ability in business
ISBN : 1405345098

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Re-Imagine! by Tom Peters Pdf

It's crunch time - learn to re-write the corporate rule book with management guru Tom Peters. Discover how to re-write the corporate rule book with this new edition from the world's most influential management guru, Tom Peters. See how he predicts the death of bureaucracy and why he thinks business is cool. Develop strategies to get ahead of the competition and become an enterprising, ideas-driven organisation, one that empowers individuals so you become a business known for innovation and excellence. A wake-up call for managers and executives everywhere who want to stay ahead of the game and get on the route to innovation for business excellence.

Author : Samala Nagaraj,Korupalli V. Rajesh Kumar
Publisher : IGI Global
Page : 293 pages
File Size : 49,5 Mb
Release : 2022
Category : Computers
ISBN : 9781668442487

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AI-Driven Intelligent Models for Business Excellence by Samala Nagaraj,Korupalli V. Rajesh Kumar Pdf

"As digital technology is taking the world in a revolutionary way and business related aspects are getting smarter this book is a potential research source on the Artificial Intelligence-based Business Applications and Intelligence"--

Author : Flevy Lasrado
Publisher : Springer
Page : 193 pages
File Size : 45,7 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9783319700755

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Achieving Organizational Excellence by Flevy Lasrado Pdf

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.