The Cmdb Imperative

Author : Glenn O'Donnell,Carlos Casanova
Publisher : Pearson Education
Page : 414 pages
File Size : 50,7 Mb
Release : 2009-02-19
Category : Computers
ISBN : 9780137022311

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The CMDB Imperative by Glenn O'Donnell,Carlos Casanova Pdf

Implement Configuration Management Databases that Deliver Rapid ROI and Sustained Business Value Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most influential actions an IT organization can take to improve service delivery and bridge the gap between technology and the business. With a well-designed CMDB in place, companies are better positioned to manage and optimize IT infrastructure, applications, and services; automate more IT management tasks; and restrain burgeoning costs. Now, there’s an objective, vendor-independent guide to making a CMDB work in your organization. The CMDB Imperative presents a start-to-finish implementation methodology that works and describes how the CMDB is shifting to the superior Configuration Management System (CMS). Expert CMDB industry analyst Glenn O’Donnell and leading-edge architect and practitioner Carlos Casanova first review the drivers behind a CMDB and the technical, economic, cultural, and political obstacles to success. Drawing on the experiences of hundreds of organizations, they present indispensable guidance on architecting and customizing CMDB solutions to your specific environment. They’ll guide you through planning, implementation, transitioning into production, day-to-day operation and maintenance, and much more. Coverage includes Defining the tasks and activities associated with configuration management Understanding the CMDB’s role in ITIL and the relationship between CMDBs and ITIL v3’s CMS Building software models that accurately represent each entity in your IT environment Ensuring information accuracy via change management and automated discovery Understanding the state of the CMDB market and selling the CMDB within your organization Creating federated CMDB architectures that successfully balance autonomy with centralized control Planning a deployment strategy that sets appropriate priorities and reflects a realistic view of your organization’s maturity Integrating systems and leveraging established and emerging standards Previewing the future of the CMDB/CMS and how it will be impacted by key trends such as virtualization, SOA, mobility, convergence, and “flexi-sourcing”

Author : Glenn O'Donnell
Publisher : Unknown
Page : 369 pages
File Size : 44,5 Mb
Release : 1900
Category : Electronic
ISBN : OCLC:1027129624

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The CMDB Imperative by Glenn O'Donnell Pdf

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Implement Configuration Management Databases that Deliver Rapid ROI and Sustained B.

Author : Glenn O'Donnell,Glenn O'.,Carlos Casanova
Publisher : Unknown
Page : 342 pages
File Size : 49,9 Mb
Release : 2009
Category : Configuration management
ISBN : 0137022352

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CMDB Imperative: How to Realize the Dream and Avoid the Nightmares by Glenn O'Donnell,Glenn O'.,Carlos Casanova Pdf

Author : Dennis Drogseth,Rick Sturm,Dan Twing
Publisher : Morgan Kaufmann
Page : 402 pages
File Size : 53,9 Mb
Release : 2015-03-22
Category : Computers
ISBN : 9780128013731

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CMDB Systems by Dennis Drogseth,Rick Sturm,Dan Twing Pdf

CMDB Systems: Making Change Work in the Age of Cloud and Agile shows you how an integrated database across all areas of an organization’s information system can help make organizations more efficient reduce challenges during change management and reduce total cost of ownership (TCO). In addition, this valuable reference provides guidelines that will enable you to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. Drawing upon extensive experience and using illustrative real world examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss: Unique insights from extensive industry exposure, research and consulting on the evolution of CMDB/CMS technology and ongoing dialog with the vendor community in terms of current and future CMDB/CMS design and plans Proven and structured best practices for CMDB deployments Clear and documented insights into the impacts of cloud computing and other advances on CMDB/CMS futures Discover unique insights from industry experts who consult on the evolution of CMDB/CMS technology and will show you the steps needed to successfully plan, design and implement CMDB Covers related use-cases from retail, manufacturing and financial verticals from real-world CMDB deployments Provides structured best practices for CMDB deployments Discusses how CMDB adoption can lower total cost of ownership, increase efficiency and optimize the IT enterprise

Author : Robert Ryan,Tim Raducha-Grace
Publisher : Pearson Education
Page : 465 pages
File Size : 40,8 Mb
Release : 2009-09-18
Category : Business & Economics
ISBN : 9780137041909

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The Business of IT by Robert Ryan,Tim Raducha-Grace Pdf

Drive More Business Value from IT... and Bridge the Gap Between IT and Business Leadership Apply business practices throughout IT to optimize budgets and improve ROI Create higher satisfaction and more realistic expectations for IT throughout the business Written by two leading IBM experts on bringing business discipline to IT IT organizations have achieved outstanding technological maturity, but many have been slower to adopt world-class business practices. This book provides IT and business executives with methods to achieve greater business discipline throughout IT, collaborate more effectively, sharpen focus on the customer, and drive greater value from IT investment. The book focuses on four specific areas of business practices related to improving IT service management, managing services’ cost and value, measuring IT performance with a goal of improving service and lowering cost, and improving customer alignment. Drawing on their experience consulting with leading IT organizations, Robert Ryan and Tim Raducha-Grace help IT leaders make sense of alternative ways to improve IT service and lower cost, including ITIL, IT financial management, balanced scorecards, and business cases. You’ll learn how to choose the best approaches to improve IT business practices for your environment and use these practices to improve service quality, reduce costs, and drive top-line revenue growth.

Author : Felicia M. Wetter
Publisher : CRC Press
Page : 288 pages
File Size : 54,5 Mb
Release : 2005-02-18
Category : Business & Economics
ISBN : 9781420031294

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Curing the Patch Management Headache by Felicia M. Wetter Pdf

A comprehensive security patch management process is one of the fundamental security requirements for any IT-dependent organization. Fully defining this process ensures that patches are deployed in an organized, staged manner, resulting in little or no slowdowns or downtime to network infrastructure. Until now, there were no technical books for com

Author : Charles T. Betz
Publisher : Elsevier
Page : 475 pages
File Size : 40,8 Mb
Release : 2011-09-23
Category : Business & Economics
ISBN : 9780123850171

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Architecture and Patterns for IT Service Management, Resource Planning, and Governance by Charles T. Betz Pdf

IT in a World of Continuous Improvement -- Architecture Approach -- Patterns for the IT Processes -- Patterns for the IT Lifecycles -- APPENDIX A: Extended Definitions for the IT Architectural -- APPENDIX B: Fundamentals of Computing for the Business -- APPENDIX C: Production and Services -- REFERENCES -- INDEX.

Author : Craig S. Mullins
Publisher : Addison-Wesley
Page : 1082 pages
File Size : 44,6 Mb
Release : 2012-10-11
Category : Business & Economics
ISBN : 9780133012729

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Database Administration by Craig S. Mullins Pdf

Database Administration, Second Edition, is the definitive, technology-independent guide to the modern discipline of database administration. Packed with best practices and proven solutions for any database platform or environment, this text fully reflects the field’s latest realities and challenges. Drawing on more than thirty years of database experience, Mullins focuses on problems that today’s DBAs actually face, and skills and knowledge they simply must have. Mullins presents realistic, thorough, and up-to-date coverage of every DBA task, including creating database environments, data modeling, normalization, design, performance, data integrity, compliance, governance, security, backup/recovery, disaster planning, data and storage management, data movement/distribution, data warehousing, connectivity, metadata, tools, and more. This edition adds new coverage of “Big Data,” database appliances, cloud computing, and NoSQL. Mullins includes an entirely new chapter on the DBA’s role in regulatory compliance, with substantial new material on data breaches, auditing, encryption, retention, and metadata management. You’ll also find an all-new glossary, plus up-to-the-minute DBA rules of thumb.

Author : Adam Gordon
Publisher : CRC Press
Page : 1714 pages
File Size : 49,7 Mb
Release : 2015-04-08
Category : Computers
ISBN : 9781498759885

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Official (ISC)2 Guide to the CISSP CBK by Adam Gordon Pdf

As a result of a rigorous, methodical process that (ISC) follows to routinely update its credential exams, it has announced that enhancements will be made to both the Certified Information Systems Security Professional (CISSP) credential, beginning April 15, 2015. (ISC) conducts this process on a regular basis to ensure that the examinations and

Author : Bill Stackpole,Patrick Hanrion
Publisher : CRC Press
Page : 424 pages
File Size : 43,7 Mb
Release : 2007-12-17
Category : Business & Economics
ISBN : 9781420013290

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Software Deployment, Updating, and Patching by Bill Stackpole,Patrick Hanrion Pdf

The deployment of software patches can be just as challenging as building entirely new workstations. Training and support issues can haunt even the most successful software launch for months. Preparing for the rigors of software deployment includes not just implementing change, but training employees, predicting and mitigating pitfalls, and managin

Author : Felicia Nicastro
Publisher : CRC Press
Page : 284 pages
File Size : 46,9 Mb
Release : 2011-04-05
Category : Business & Economics
ISBN : 9781439825006

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Security Patch Management by Felicia Nicastro Pdf

Although the patch management process is neither exceedingly technical nor extremely complicated, it is still perceived as a complex issue that's often left to the last minute or resolved with products that automate the task. Effective patch management is not about technology; it's about having a formal process in place that can deploy patches to v

Author : Felicia M. Nicastro
Publisher : CRC Press
Page : 286 pages
File Size : 44,8 Mb
Release : 2011-04-04
Category : Business & Economics
ISBN : 9781466508873

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Security Patch Management by Felicia M. Nicastro Pdf

Although the patch management process is neither exceedingly technical nor extremely complicated, it is still perceived as a complex issue that’s often left to the last minute or resolved with products that automate the task. Effective patch management is not about technology; it’s about having a formal process in place that can deploy patches to vulnerable systems quickly. Helping you figure out exactly what to patch and which patches to use, Security Patch Management provides detailed guidance through the process of creating and implementing an effective and efficient patch management process. It uses a format that is easy-to-understand and applicable regardless of the operating system, network device, or patch deployment tool. The author illustrates the proper implementation of patches on devices and systems within various infrastructures to provide the insight required to: Design your own patch release process and keep it action ready Test the effectiveness of your patches Keep up with the latest patch releases Prioritize the vulnerabilities that need to be addressed Apply patches quickly and without draining essential network resources This book supplies the tools and guidelines you need to stay one step ahead of the exploits on the horizon. It will help you establish a patch management process that not only protects your organization against zero-day attacks, but also helps you become more proactive when it comes to this critical facet of information security.

Author : Beatrix Barafort,Valerie Betry,Stephane Cortina,Michel Picard,Alain Renault,Marc St-Jean,Omar Valdes
Publisher : Van Haren
Page : 234 pages
File Size : 50,6 Mb
Release : 2009-12-12
Category : Education
ISBN : 9789087535667

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ITSM Process Assessment Supporting ITIL (TIPA) by Beatrix Barafort,Valerie Betry,Stephane Cortina,Michel Picard,Alain Renault,Marc St-Jean,Omar Valdes Pdf

The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at the existing processes and assess how effective they are within changing business requirements. This innovative title not only looks at this fundamental process assessment, it does it using the key ISO/IEC standard in this area. In brief, this title explains the meeting between two standards: ITIL: the de facto standard in IT Service Management. ISO/IEC 15504 Information technology - Process assessment Readers can therefore be confident of a strong, well-thought out and solid approach which will help identify: The concepts of process assessment and process maturity How to plan and perform a process assessment How to use the approach How to launch an improvement process starting with an assessment project Because it focuses on 10 key processes the TIPA framework can be applied with equal success to ITILv2, ITIL v3 or to the ISO/IEC 20000. This manual will also convey valuable information for understanding the roles and differences between: process assessment, traditional conformity assessment, audit and self-assessment suite. Finally, it is illustrated with real-life case studies, which highlight what should be done and what should be avoided. The reader will thus learn process assessment based on genuine experiences.

Author : The Open Group
Publisher : Van Haren
Page : 128 pages
File Size : 48,8 Mb
Release : 2017-04-24
Category : Education
ISBN : 9789401801140

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The IT4ITTM Reference Architecture, Version 2.1 by The Open Group Pdf

The Open Group IT4ITTM Reference Architecture, Version 2.1, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT.The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model.The IT Value Chain has four value streams supported by a reference architecture to drive efficiency and agility. The four value streams are: • Strategy to Portfolio • Request to Fulfill• Requirement to Deploy• Detect to CorrectEach IT Value Stream is centered on a key aspect of the service model, the essential data objects (information model), and functional components (functional model) that support it. Together, the four value streams play a vital role in helping IT control the service model as it advances through its lifecycle. The IT4IT Reference Architecture:• Provides prescriptive guidance on the specification of and interaction with a consistent service model backbone (common data model/context)• Supports real-world use-cases driven by the Digital Economy (e.g., Cloud-sourcing, Agile, DevOps, and service brokering)• Embraces and complements existing process frameworks and methodologies (e.g., ITIL®, CoBIT®, SAFe, and TOGAF®) by taking a data-focused implementation model perspective, essentially specifying an information model across the entire value chainThe audience for this standard is:• IT Professionals who are responsible for delivering services in a way that isflexible, traceable, and cost-effective• IT Professionals / Practitioners who are focused on instrumenting the ITmanagement landscape• IT Leaders who are concerned about their operating model• Enterprise Architects who are responsible for IT business transformationTopics covered include:• An introduction to the standard and the purpose of the IT4IT work• Key terminology of the standard• An introduction for executives and others introducing the IT Value Chain and IT4IT Reference Architecture concepts• IT4IT Core, which defines the structure of the IT4IT standard as well as the process and document structure used by the IT4IT standard• The Strategy to Portfolio (S2P) Value Stream• The Requirement to Deploy (R2D) Value Stream• The Request to Fulfill (R2F) Value Stream• The Detect to Correct (D2C) Value Stream• Background information on the standard.

Author : The Open Group
Publisher : Van Haren
Page : 297 pages
File Size : 45,6 Mb
Release : 2022-12-05
Category : Computers
ISBN : 9789401809429

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The IT4IT™ Standard, Version 3.0 by The Open Group Pdf

This publication is the specification of The Open Group IT4IT Standard, Version 3.0, a standard of The Open Group. It describes a reference architecture that can be used to manage the business of Information Technology (IT) and the associated end-to-end lifecycle management of Digital Products. It is intended to provide a prescriptive Target Architecture and clear guidance for the transformation of existing technology management practices for a faster, scalable, automated, and practical approach to deploying product-based investment models and providing an unprecedented level of operational control and measurable value. This foundational IT4IT Reference Architecture is independent of specific technologies, vendors, organization structures, process models, and methodologies. It can be mapped to any existing technology landscape. It is flexible enough to accommodate the continuing evolution of operational and management paradigms for technology. It addresses every Digital Product lifecycle phase from investment decision-making to end-of-life. The IT4IT Standard addresses a critical gap in the Digital Transformation toolkit: the need for a unifying architectural model that describes and connects the capabilities, value streams, functions, and operational data needed to manage a Digital Product Portfolio at scale. The IT4IT Standard provides an approach to making digital investment decisions and managing digital outcomes that is particularly useful for: • C-level executives responsible for Digital Transformation, as a top-down view of digital value creation • Product Managers and Product Marketing Managers whose portfolios include significant digital content, as a way to integrate marketing priorities with product delivery practices • Governance, risk, and compliance practitioners, as a guide to controlling a modern digital landscape • Enterprise and IT Architects, as a template for IT tool rationalization and for governing end-to-end technology management architectures • Technology buyers, as the basis for Requests for Information (RFIs) and Requests for Proposals (RFPs) and as a template for evaluating product completeness • Consultants and assessors, as a guide for evaluating current practice against a well-defined standard • Technology vendors, as a guide for product design and customer integrations • Technical support staff, as a guide for automating and scaling up support services to deal with modern technology deployment velocity