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Author : Konrad Ehlich,Johannes Wagner
Publisher : Walter de Gruyter
Page : 401 pages
File Size : 55,8 Mb
Release : 2011-06-24
Category : Language Arts & Disciplines
ISBN : 9783110881516
Author : Xiangling LI
Publisher : BRILL
Page : 216 pages
File Size : 53,9 Mb
Release : 2021-11-22
Category : Language Arts & Disciplines
ISBN : 9789004484696
The Chinese are known as an inscrutable people in the West. With the rapid globalisation of world business, China, with its booming economy and as one of the world's largest emerging markets, is attracting increasing numbers of international traders and investors. Various sources have shown that language and culture are, among other factors, two of the major obstacles to successful business collaborations between the Chinese and Westerners. This dissertation aims to help remove these obstacles by offering some insights into the intricate mechanisms of business negotiation between the Chinese and the Dutch. While most of the research concerning Chinese-Western communication has used everyday conversation as the subject of study, this research chooses negotiation, the core of international business, as its subject. Micro-level qualitative discourse analyses are used as the main research method in addition to ethnographic methods such as the questionnaire survey and interview. The main data used are simulated as well as real-life video-taped Chinese-Dutch business negotiations. Questionnaire survey and interview data from real-life Chinese and Dutch negotiators are used as support data. The phenomena recurrently cropping up across the negotiations are examined at a turn-to-turn level to pinpoint places where problems arise that prevent the negotiators from reaching mutual understandings and fulfilling negotiation goals. The deep-rooted cultural concepts underlying the linguistic phenomena prove to be the main trouble sources. The results of this research are relevant for both the academic and business world.
Author : A. Firth
Publisher : Elsevier
Page : 452 pages
File Size : 40,6 Mb
Release : 2014-06-28
Category : Psychology
ISBN : 9781483299181
The study of negotiation has attracted considerable scholarly attention in recent decades, yet rarely have discourse analysts applied their particular concerns and interests to the phenomenon. Although a fundamental characteristic of negotiation is linguistic action, the detailed study of negotiation as a communicative, discourse activity is in its infancy. In the first collection of its kind, Alan Firth has brought together 14 original studies of negotiation discourse. Drawing on insights and methodologies from discourse and conversation analysis, pragmatics, ethnography and ethnomethodology, the book examines negotiations in a wide range of workplaces, including the US Federal Trade Commission, management-union meetings, doctors' surgeries, travel agencies, international trading houses in Denmark, Belgium and Australia, Swedish social welfare offices, and consumer helplines. Collectively, the book explores the notion of negotiation both as a formal encounter and as a gloss for more informal decision-making activities. Questions specifically addressed include: what is the interactional character of negotiation? How are negotiations related to the work context? And how are negotiations undertaken linguistically - as discourse-based activities? Answers are sought by utilising transcripts of real-life instances of negotiation. This allows for finely-detailed descriptions of the observed activities, providing important insight into the discourse-context relationship, the interactional bases of work acitivities, and the communicative processes of negotiation.
Author : Edda Weigand,Marcelo Dascal
Publisher : John Benjamins Publishing
Page : 318 pages
File Size : 52,5 Mb
Release : 2001-01-01
Category : Language Arts & Disciplines
ISBN : 9027237212
These papers deal with the concept of negotiation. Interlocutors engage in negotiations about every aspect of their interaction such as topics, social relationships, emotion and identity, and they use different means such as irony, silence and concessive constructions.
Author : Fatma M. AlHaidari
Publisher : Springer
Page : 221 pages
File Size : 45,5 Mb
Release : 2017-11-22
Category : Language Arts & Disciplines
ISBN : 9783319661438
This book examines the social organizational discourse of task-oriented business meetings in a Kuwaiti financial organization and an American non-profit trade organisation. Focusing primarily on the linguistic behaviours demonstrating agency and power of managers and staff members displayed during these meetings, the project is based on ethnographic data collected during eight months of fieldwork. The author examines the similarities and differences between the linguistic behaviours of both organizations, particularly relating to the production of collective “we,” “us,” and “our” utterances and directive speech acts issued to explore how managers and co-workers perform agency and power in meetings. This distinctive book will shed light into the influence of language on the actions and relationships of managers and co-workers in business meetings, and will be of interest to applied linguists and discourse analysts in the field of business discourse in addition to business professionals in management and finance.
Author : Mirjaliisa Lampi
Publisher : Unknown
Page : 260 pages
File Size : 49,6 Mb
Release : 1986
Category : Negotiation in business
ISBN : STANFORD:36105040569357
Author : A. Firth
Publisher : Pergamon
Page : 464 pages
File Size : 50,8 Mb
Release : 1995
Category : Business & Economics
ISBN : UOM:39015033319768
This text is about how people in workplaces act in concert in attempts to decide upon agreeable courses of action. Such acts are glossed as "negotiation". Negotiations are not solely the domain of business leaders, politicians and diplomats, they are activities that permeate and uphold our daily lives, working lives included. This text takes the position that negotiation implies collective decision making, and in this sense, almost anything is potentially "negotiable", including obligations, information, decisions, services, status, territory and public image. Negotiation requires complex interaction with one's fellow actors, and the pursuance of potentially conflicting goals. Thus virtually all human activity provides a setting for the delicate process of negotiation. The question this book seeks to answer is: how are negotiations undertaken as discourse activities? The text provides detailed descriptions of the manifold instances of "negotiation" that occur in the modern workplace. It shows how discourse and context mutually configure and how people, as advertising agents, exporters, lawyers, travel agents, doctors and bureaucrats, carry out the work tasks they are paid to do.
Author : Milene Mendes de Oliveira
Publisher : Walter de Gruyter GmbH & Co KG
Page : 227 pages
File Size : 42,8 Mb
Release : 2019-11-18
Category : Language Arts & Disciplines
ISBN : 9783110630466
Some of the most frequent questions surrounding business negotiations address not only the nature of such negotiations, but also how they should be conducted. The answers given by business people from different cultural backgrounds to these questions are likely to differ from the standard answers found in business manuals. In her book, Milene Mendes de Oliveira investigates how Brazilian and German business people conceptualize and act out business negotiations using English as a Lingua Franca. The frameworks of Cultural Linguistics, English as a Lingua Franca, World Englishes, and Business Discourse offer the theoretical and methodological grounding for the analysis of interviews with high-ranking Brazilian and German business people. Moreover, a side study on e-mail exchanges between Brazilian and German employees of a healthcare company serves as a test case for the results arising from the interviews, and helps understand other facets of authentic intercultural business communication. Offering new insights on English as a Lingua Franca in international business contexts, Business Negotiations in ELF from a Cultural Linguistic Perspective simultaneously provides a detailed cultural-conceptual account of business negotiations from the viewpoint of Brazilian and German business people and a secondary analysis of their pragmatic aspects.
Author : Francesca Bargiela-Chiappini
Publisher : Edinburgh University Press
Page : 528 pages
File Size : 44,5 Mb
Release : 2009-05-12
Category : Language Arts & Disciplines
ISBN : 9780748631834
The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'. Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zealand. Part Two covers methodological approaches such as mediated communication, corpus linguistics, organisational discourse, multimodality, race and management communication, and rhetorical analysis. Part Three moves on to look at disciplinary perspectives such as sociology, pragmatics, gender studies, intercultural communication, linguistic anthropology and business communication. Part Four looks at cultural perspectives across a range of geographical areas including Spain, Brazil, Japan, Korea, China and Vietnam. The concluding section reflects on future developments in Europe, North America and Asia.
Author : Paul T Steele,Tom Beasor
Publisher : Routledge
Page : 208 pages
File Size : 54,5 Mb
Release : 2017-03-02
Category : Business & Economics
ISBN : 9781351954013
Getting to grips with negotiation quickly is straightforward and easy with this practical guide. Written in simple language, with a host of practical exercises to support the text, it is designed for any negotiator who wants to develop their knowledge, increase confidence and develop skills. Starting by demonstrating the importance negotiation plays in both commercial and interpersonal relationships, Business Negotiation then takes the reader through 20 developmental steps which cover: objective setting and planning; the first phases of negotiation; managing movement; and completing the deal. Each step features a knowledge and skill building exercise, tips and techniques including: ¢ Example scripts ¢ Negotiation tactics ¢ Practical exercises ¢ Dilemmas and suggested solutions ¢ Key points. In a highly interactive style, this book provides a learning route to skilled negotiation. Written by experts in the field of negotiation, it gives a clear picture of all aspects of the subject and arms the reader with a wealth of ideas and examples for their next negotiation.
Author : Francesca Bargiela-Chiappini,Catherine Nickerson,B. Planken
Publisher : Springer
Page : 233 pages
File Size : 45,7 Mb
Release : 2013-07-25
Category : Language Arts & Disciplines
ISBN : 9781137024930
This second edition reviews the field of business discourse, centring on the investigation of business language and communication as practice. It combines research-based discussions with innovative practical applications and promotes debate and enquiry on a range of competing issues, emerging from business discourse research and teaching practice.
Author : Milene Mendes de Oliveira
Publisher : Walter de Gruyter GmbH & Co KG
Page : 228 pages
File Size : 42,9 Mb
Release : 2019-11-18
Category : Language Arts & Disciplines
ISBN : 9783110626858
Some of the most frequent questions surrounding business negotiations address not only the nature of such negotiations, but also how they should be conducted. The answers given by business people from different cultural backgrounds to these questions are likely to differ from the standard answers found in business manuals. In her book, Milene Mendes de Oliveira investigates how Brazilian and German business people conceptualize and act out business negotiations using English as a Lingua Franca. The frameworks of Cultural Linguistics, English as a Lingua Franca, World Englishes, and Business Discourse offer the theoretical and methodological grounding for the analysis of interviews with high-ranking Brazilian and German business people. Moreover, a side study on e-mail exchanges between Brazilian and German employees of a healthcare company serves as a test case for the results arising from the interviews, and helps understand other facets of authentic intercultural business communication. Offering new insights on English as a Lingua Franca in international business contexts, Business Negotiations in ELF from a Cultural Linguistic Perspective simultaneously provides a detailed cultural-conceptual account of business negotiations from the viewpoint of Brazilian and German business people and a secondary analysis of their pragmatic aspects.
Author : William W. Baber,Chavi C-Y Fletcher-Chen
Publisher : Routledge
Page : 235 pages
File Size : 45,5 Mb
Release : 2020-04-08
Category : Business & Economics
ISBN : 9781000045727
Known for its accessible approach and concrete real-life examples, the second edition of Practical Business Negotiation continues to equip users with the necessary, practical knowledge and tools to negotiate well in business. The book guides users through the negotiation process, on getting started, the sequence of actions, expectations when negotiating, applicable language, interacting with different cultures, and completing a negotiation. Each section of the book contains one or two key takeaways about planning, structuring, verbalizing, or understanding negotiation. Updated with solid case studies, the new edition also tackles cross-cultural communication and communication in the digital world. Users, especially non-native English speakers, will be able to hone their business negotiation skill by reading, discussing, and doing to become apt negotiators. The new edition comes with eResources, which are available at https://www.routledge.com/Practical-Business-Negotiation-2nd-Edition/Baber-Fletcher-Chen/p/book/9780367421731.
Author : Claude Cellich
Publisher : Business Expert Press
Page : 310 pages
File Size : 47,7 Mb
Release : 2020-12-24
Category : Business & Economics
ISBN : 9781952538797
Practical and user friendly, the author describes all the key elements needed to negotiate deals that are doable, profitable, and sustainable. Based on decades of teaching and consultancies around the world, the author provides a useful guide for business executives operating in today’s digitalized global economy. This latest edition will help readers enhance their preparation, anticipate objections, create value for tangibles/intangibles, and avoid cultural blunders to reach mutually beneficial outcomes. By sharpening negotiation skills, business executives will be able to interact more effectively with their counterparts in the fast changing global business environment and the rising influence of third parties. Practical and user friendly, the author describes all the key elements needed to negotiate deals that are doable, profitable, and sustainable.
Author : Lindsay Amthor Yotsukura
Publisher : Elsevier
Page : 404 pages
File Size : 51,8 Mb
Release : 2003-05-09
Category : Business & Economics
ISBN : 0080441653
This study of Japanese business discourse adopts Bakhtin's notion of speech genres as an heuristic, to analyze groups of spoken texts which display similar constellations of compositional, thematic, and stylistic features. It examines strategies used by a non-Western community of speakers.
