The Emotionally Intelligent Office

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The Emotionally Intelligent Office

Author : The School of Life
Publisher : School of Life Press
Page : 0 pages
File Size : 42,8 Mb
Release : 2018-11-18
Category : Electronic
ISBN : 099575358X

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The Emotionally Intelligent Office by The School of Life Pdf

An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them. Modern businesses place huge emphasis on technical training. And yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace. This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen. The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavouring to change the culture within organisations around the world through teaching teams the art of emotional intelligence. It shows us not only how to be a more effective worker, but a more well-balanced human too.

The Emotionally Intelligent Workplace

Author : Cary Cherniss,Daniel Goleman
Publisher : John Wiley & Sons
Page : 384 pages
File Size : 54,9 Mb
Release : 2003-04-14
Category : Business & Economics
ISBN : 0787961051

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The Emotionally Intelligent Workplace by Cary Cherniss,Daniel Goleman Pdf

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

Creating Emotionally Intelligent Workspaces

Author : Edward Finch,Guillermo Aranda-Mena
Publisher : Routledge
Page : 232 pages
File Size : 43,7 Mb
Release : 2019-10-02
Category : Architecture
ISBN : 9780429891106

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Creating Emotionally Intelligent Workspaces by Edward Finch,Guillermo Aranda-Mena Pdf

Emotions in the workplace have until recently been seen simply as a distraction. We often think of work as rational, logical and non-emotional. But organisations are waking up to the key role of emotions and affect at work. Emotions influence how we make decisions, how we relate with one another and how we make sense of our surroundings. Whilst organisations are slowly embracing the pivotal role of emotions, designers and managers of workplaces have been struggling to keep up. New insights from hard sciences such as neuropsychology are presenting a radically different interpretation of emotions. Yet workplace designers and facilities managers still rely on measuring non-specific states such as satisfaction and stress. In this book we attempt to capture modern-day interpretations of emotion, looking at emotion in terms of transactions and processes rather than simple cause and effect. We entertain the idea of an ‘emotionally intelligent building’ as an alternative to the much-hyped intelligent building. The assertion is that we should create environments that are emotionally intelligent. Rather than focusing on the aptitudes or shortcomings of individuals at work, we should place closer attention on the office environment. It’s not that we are emotionally disabled – it’s the environment that disables us! The ability of you and me to interpret, control and express emotions may not simply be a result of our own make-up. A radically different outlook considers how our workspace and workplace debilitates or enables our emotional understanding. In the modern workplace there are many innovations that can undermine our emotional intelligence, such poorly implemented hot-desking or lean environments. Contrariwise there are key innovations such as Activity Based Working (ABW) that have the potential to enhance our emotional state. Through a series of unique case studies from around the world, we investigate key concepts that can be used by designers and facilities managers alike. No longer should designers be asked to incorporate emotional elements as intangible un-costed ‘add-ons’. This book provides a shot in the arm for workplace design professionals, pointing to a new way of thinking based on the emotional intelligence of the workplace.

The Emotionally Intelligent Manager

Author : David R. Caruso,Peter Salovey
Publisher : John Wiley & Sons
Page : 320 pages
File Size : 55,9 Mb
Release : 2004-03-15
Category : Business & Economics
ISBN : 9780787974220

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The Emotionally Intelligent Manager by David R. Caruso,Peter Salovey Pdf

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions—and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.

How to Get on With Your Colleagues

Author : The School of Life
Publisher : School of Life Press
Page : 0 pages
File Size : 55,7 Mb
Release : 2020-01-23
Category : Psychology
ISBN : 1912891158

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How to Get on With Your Colleagues by The School of Life Pdf

An essential guide to navigating the complexities of professional relationships. Our colleagues can be the sources of our greatest joys and triumphs: they compensate for our weaknesses, enlarge our strengths and aggregate our energies. However, working successfully around others is neither intuitive nor simple: it requires us to communicate effectively, to understand our own minds and blind spots, to master our emotions and to see the world through others’ perspectives. This book compresses our learning into a series of lessons on workplace psychology. The result is nothing less than an essential guide to more profitable, harmonious and happier organisations.

Working With Emotional Intelligence

Author : Daniel Goleman
Publisher : Bantam
Page : 388 pages
File Size : 44,7 Mb
Release : 2011-12-07
Category : Business & Economics
ISBN : 9780553903218

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Working With Emotional Intelligence by Daniel Goleman Pdf

Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.

Emotional Intelligence At Work

Author : Hendrie Weisinger
Publisher : John Wiley & Sons
Page : 256 pages
File Size : 50,6 Mb
Release : 2006-05-03
Category : Electronic
ISBN : 8126507918

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Emotional Intelligence At Work by Hendrie Weisinger Pdf

Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.· Increasing Your Emotional Intelligence· Developing High Self-Awareness· Managing Your Emotions· Motivating Yourself· Using Your Emotional Intelligence in your Relations with Others· Developing Effective Communication Skills· Developing Interpersonal Expertise· Helping Others Help Themselves

Educating People to Be Emotionally Intelligent

Author : Reuven Bar-On,J.G. Maree,Maurice Jesse Elias
Publisher : Bloomsbury Publishing USA
Page : 345 pages
File Size : 49,6 Mb
Release : 2007-03-30
Category : Psychology
ISBN : 9781573569620

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Educating People to Be Emotionally Intelligent by Reuven Bar-On,J.G. Maree,Maurice Jesse Elias Pdf

Daniel Goleman, the literary catalyst for worldwide interest in emotional intelligence, sets the stage for this groundbreaking book in his foreword explaining its landmark importance. People can be educated to be more emotionally intelligent, and this particular type of education takes place through a specific type of parenting at home, formal education at school, and training and coaching at work. As a result of this education, extensively described in this comprehensive book, people's lives can be improved; they can become more effective, productive and content in what they do. Some of the best known researchers, professors and practitioners worldwide team up in this work to recognize and reflect the rapidly growing global interest in scientifically-based applications of emotional intelligence in education, to show readers the diverse applications of EI, and to guide them in applying what is known about this topic. The breadth of coverage, array of experts, international scope and clear, practical tone of this book will appeal to parents, educators, psychologists, counselors, trainers, and corporate coaches, mental health and human resource practitioners and healthcare providers. Parents and educators need to perform their caregiving roles and teach with emotional intelligence if children are to develop the skills and discernment needed to cope with the complexities of an increasingly globalized world. Workplaces that apply emotional intelligence are more pleasant places in which to work, provide a more fulfilling experience for employees and are, in the end, more productive organizations. Emotional intelligence can be developed by most individuals to increase performance in many areas of life. And a growing body of evidence indicates EI skills may improve physical health, as well as mental health. This book will become a benchmark for future researchers and practitioners.

Putting Emotional Intelligence To Work

Author : David Ryback
Publisher : Routledge
Page : 208 pages
File Size : 43,7 Mb
Release : 2012-09-10
Category : Business & Economics
ISBN : 9781136010989

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Putting Emotional Intelligence To Work by David Ryback Pdf

Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence. Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively. David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

Corporate Emotional Intelligence

Author : Gareth Chick
Publisher : Critical Publishing
Page : 277 pages
File Size : 42,5 Mb
Release : 2018-10-09
Category : Business & Economics
ISBN : 9781912508075

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Corporate Emotional Intelligence by Gareth Chick Pdf

Corporate Emotional Intelligence is a seminal work for business in the 21st century. It analyses how human behaviour is conditioned within corporate cultures, and how managers come to adopt unconscious controlling habits that are counter-productive and that create cultures of fear. The book introduces us to the Corporapath and the Corporate Hostage and to the unique anxiety disorder CTSD - Corporate Traumatic Stress Disorder, yielding a profound new level of self awareness for all corporate citizens. Success in business now requires a different kind of human intelligence: IQ + EQ is no longer sufficient. We now need CEQ - the ability to read, understand and manage the psychological states and behaviours that are unique to corporate cultures.

HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series)

Author : Harvard Business Review,Karen Dillon,Amy Gallo
Publisher : Harvard Business Press
Page : 1088 pages
File Size : 54,9 Mb
Release : 2017-11-14
Category : Self-Help
ISBN : 9781633694187

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HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series) by Harvard Business Review,Karen Dillon,Amy Gallo Pdf

Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion. This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across. You’ll learn how to: Monitor and channel your moods and reactions Determine your emotional intelligence strengths and weaknesses Deal with difficult people Understand when to resolve a conflict head-on--and when to let it go Influence others across the organization Build supportive alliances with coworkers and colleagues Handle workplace stress in productive ways Arm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Putting Emotional Intelligence To Work

Author : David Ryback
Publisher : Routledge
Page : 274 pages
File Size : 49,6 Mb
Release : 2012-09-10
Category : Business & Economics
ISBN : 9781136010972

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Putting Emotional Intelligence To Work by David Ryback Pdf

Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence. Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively. David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.

Emotional Intelligence in the Workplace

Author : Mark Craemer
Publisher : Rockridge Press
Page : 128 pages
File Size : 54,5 Mb
Release : 2020-12
Category : Electronic
ISBN : 1647391520

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Emotional Intelligence in the Workplace by Mark Craemer Pdf

Practical strategies to develop your emotional intelligence for career success Emotional intelligence refers to how skilled you are at identifying what you and the people around you are thinking and feeling, and responding effectively--and it's especially important in professional settings. Emotional Intelligence in the Workplace is your guide to developing your emotional intelligence, with actionable advice and exercises that help you make more empathetic decisions, manage stress, resolve conflicts, and maintain productive working relationships. Emotional Intelligence in the Workplace includes: The power of connection--Learn about why emotional intelligence is so critical for collaboration and success, along with easy ways to practice self-awareness, flexibility, reading a room, and more. Real-world examples--Read a variety of anecdotes and sample scenarios that show you the techniques in action and explain how they help build reputation and trust. Ways to grow and thrive--Discover how improved emotional intelligence opens doors for networking, new opportunities, and career advancement. Explore what it means to be emotionally intelligent and actionable ways to apply it for professional success.

The Emotionally Intelligent Manager

Author : David Caruso,Peter Salovey
Publisher : John Wiley & Sons
Page : 294 pages
File Size : 50,8 Mb
Release : 2004
Category : Emotional intelligence
ISBN : 6610410682

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The Emotionally Intelligent Manager by David Caruso,Peter Salovey Pdf

We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In "The Emotionally Intelligent Manager," they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions-and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.

Becoming an Emotionally Intelligent Teacher

Author : William Powell,Ochan Kusuma-Powell
Publisher : Simon and Schuster
Page : 182 pages
File Size : 45,5 Mb
Release : 2013-04-01
Category : Education
ISBN : 9781626362017

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Becoming an Emotionally Intelligent Teacher by William Powell,Ochan Kusuma-Powell Pdf

Are you an emotionally intelligent teacher who engages your students in learning? Because teaching behaviors and personalities can affect student achievement, teachers who develop their emotional awareness and interpersonal skills are better able to manage their classrooms and promote student success. Based on Daniel Goleman’s five components of emotional intelligence, this guide shows how self-awareness, self-regulation, motivation, social awareness, and relationship management can help teachers increase their effectiveness in the classroom. The authors provide research, case studies, and essential tools that help teachers to: · Understand how their conscious and unconscious behaviors affect the learning environment · Refine their verbal and nonverbal communication skills · Manage their feelings and frustrations · Interpret student behaviors, developing insight into how students perceive their teaching styles · Hone their presentation skills Becoming an Emotionally Intelligent Teacher includes practical activities and exercises that are perfect for enhancing your emotional intelligence independently or as part of a professional development opportunity.