The Executive Guide To Understanding And Implementing Quality Cost Programs

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Principles of Quality Costs

Author : Douglas C. Wood
Publisher : Quality Press
Page : 239 pages
File Size : 43,7 Mb
Release : 2013-01-09
Category : Business & Economics
ISBN : 9780873898782

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Principles of Quality Costs by Douglas C. Wood Pdf

The last decade has seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Quality assurance focuses primarily on product quality, while process improvement focuses on process quality; the principles of quality cost support both. The purpose of this book remains the same as the third edition: to provide a basic understanding of the principles of quality cost. Using this book, organizations can develop and implement a quality cost system to fit their needs. Used as an adjunct to overall financial management, these principles will help maintain vital quality improvement programs over extended timeframes. This fourth edition now includes information on the quality cost systems involved with the education, service, banking, and software development industries. You'll also find new material on ISO 9001, cost systems in small businesses, and activity based costing. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.

The Executive Guide to Understanding and Implementing Lean Six Sigma

Author : Robert M. Meisel,Steven J. Babb,Steven F. Marsh
Publisher : Quality Press
Page : 108 pages
File Size : 40,7 Mb
Release : 2007-01-02
Category : Business & Economics
ISBN : 9780873892803

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The Executive Guide to Understanding and Implementing Lean Six Sigma by Robert M. Meisel,Steven J. Babb,Steven F. Marsh Pdf

This book provides a fundamental introduction to the concepts of lean enterprise and Six Sigma to executives, personnel new to quality, or organizations interested in introductory information on quality and process improvement. It is intended to be a helpful guide on implementing and optimizing an integrated Lean Six Sigma approach focused on realizing return value and bottom line impact. The principles of Lean and Six Sigma are introduced and discussed separately and through an integrated approach across the book’s three chapters.Manufacturing and non-manufacturing firms who are just getting started or contemplating a Lean Six Sigma initiative will find this book especially valuable. To aid in illustrating the application of these principles to diverse and global businesses, various case studies have been selected and included to demonstrate how the prescribed tools and techniques can accommodate and enhance a wide variety of customer relationships throughout the value chain. Examples taken from manufacturing, banking, and local government sectors demonstrate the broad spectrum across which Lean Six Sigma can be used as a framework to foster improved performance and ensure continued customer satisfaction and loyalty.

Executive Focus

Author : Grace L. Duffy,John W. Moran
Publisher : Quality Press
Page : 164 pages
File Size : 46,5 Mb
Release : 2008-08-11
Category : Business & Economics
ISBN : 9781636940731

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Executive Focus by Grace L. Duffy,John W. Moran Pdf

This book is written for the individual who leads the organization, whether as CEO, senior manager of a major operating function, department manager, or senior technical contributor. It is for those who are in a new organization, new role, new position, or want to refocus an existing role. For those not in these roles but aspiring to them, this book will give you tools, tips, and techniques to help you focus your career.Executive Focus: Your Life and Career is about. Keeping the organization momentum going in the right direction. Keeping the ship on course! Looking for danger. Making contingency plans! Bringing balance to your professional and personal life. Using your creative leadership energy to get where you want to go. With a combined 70 years experience as President, Executive Vice President, senior manager, and other leadership positions, authors Duffy and Moran provide you with the skills to anticipate and plan for changes in your personal or organizational career. You’ll learn how you align your career with your skills, education, experience, knowledge, and proficiency so they are all in the right place in your life. When this happens you have Executive Focus.

The Executive Guide to Innovation

Author : Jane Keathley,Peter Merrill,Tracy Owens
Publisher : Quality Press
Page : 185 pages
File Size : 43,7 Mb
Release : 2013-08-26
Category : Business & Economics
ISBN : 9780873892322

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The Executive Guide to Innovation by Jane Keathley,Peter Merrill,Tracy Owens Pdf

Is your organization's level of innovation where you think it should be today? Now is the time to shape your future through innovation management. This book provides a wealth of information, tools, techniques, models, approaches, and methodologies that are all specifically designed for excellence in innovation, solution generation, and execution. Within these pages you will find innovation concepts, methods, and case studies that build upon the quality body of knowledge to drive innovation. The successful application of these concepts will help you to be successful in the years to come. In addition to the hands-on material presented, the book also provides advice and counsel on how to align a growth-based strategy with all functions of the organization, how to create a culture for ideas and growth, how to acquire and retain the right mix of resources, and how to sustain what you’ve built over time. Innovation is quality for tomorrow. Use The Executive Guide to Innovation to conquer new challenges and seize new opportunities as you move into your future!

The Executive Guide to Implementing Quality Systems

Author : Peter Mears,Frank Voehl
Publisher : CRC Press
Page : 238 pages
File Size : 41,9 Mb
Release : 1995-08-01
Category : Business & Economics
ISBN : 1884015530

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The Executive Guide to Implementing Quality Systems by Peter Mears,Frank Voehl Pdf

Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.

The Executive Guide to Understanding and Implementing Employee Engagement Programs

Author : Patrick L. Townsend
Publisher : Unknown
Page : 77 pages
File Size : 47,9 Mb
Release : 2007
Category : Leadership
ISBN : 1621984982

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The Executive Guide to Understanding and Implementing Employee Engagement Programs by Patrick L. Townsend Pdf

"This book is for anyone who is currently in a position to impact the future of an organization - or anyone who hopes to be in a position to lead or support such an effort in the future. This includes not only for-profit business enterprises, but any organization. For many, this approach to performance excellence will require a willingness to rethink their approach both to other people and to the workplace. Once you head down this path, everything changes."--Jacket.

The ASQ Certified Quality Improvement Associate Handbook

Author : Grace L. Duffy,Sandra L. Furterer
Publisher : Quality Press
Page : 339 pages
File Size : 46,5 Mb
Release : 2020-06-08
Category : Technology & Engineering
ISBN : 9781951058135

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The ASQ Certified Quality Improvement Associate Handbook by Grace L. Duffy,Sandra L. Furterer Pdf

Intro / prep handbook on basics of the quality field / its philosophies for ASQE’s CQIA (Certified Quality Improvement Associate) certification exam.

Quality Management and Accounting in Service Industries

Author : Wojciech Sadkowski,Piotr Jedynak
Publisher : Routledge
Page : 211 pages
File Size : 53,8 Mb
Release : 2022-05-17
Category : Business & Economics
ISBN : 9781000610864

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Quality Management and Accounting in Service Industries by Wojciech Sadkowski,Piotr Jedynak Pdf

The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master’s and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Dietary Supplement Good Manufacturing Practices

Author : William J. Mead
Publisher : CRC Press
Page : 298 pages
File Size : 49,6 Mb
Release : 2016-04-19
Category : Medical
ISBN : 9781420077414

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Dietary Supplement Good Manufacturing Practices by William J. Mead Pdf

Dietary Supplement GMP is a one-stop "how-to" road map to the final dietary supplement GMP regulations recently issued by the FDA covering the manufacture, packaging, and holding of dietary supplement products. The recent regulations, outlining broad goals, intentionally avoid specifics to allow for future technological advances—leaving implementation to the discretion of each firm. Given this latitude and flexibility, this new resource is an essential source of workable and practical suggestions on ways the industry can best meet the goals. Based on broad experience with GMP compliance techniques worked out over the years in the food, drug, and medical device industries, it is a must-have guide for all DS companies, especially the many smaller firms for whom this is new territory. Dietary Supplement GMP provides: a practical guide in easy to understand language to help navigate through the requirements for systems covering process and quality control suggestions and practical recommendations on "how-to" achieve full compliance explanation of the FDA’s role regarding inspection, enforcement, recall/seizure of products and prosecution Dietary Supplement Good Manufacturing Practices (GMP) covers: Personnel Plants and Grounds Equipment and Utensils Sanitation of Buildings and Equipment Quality Assurance and Laboratory Operations The Quality Control Unit Production and Process Controls

Good Research Practice in Non-Clinical Pharmacology and Biomedicine

Author : Anton Bespalov,Martin C. Michel,Thomas Steckler
Publisher : Springer Nature
Page : 424 pages
File Size : 54,9 Mb
Release : 2020-01-01
Category : Cardiology
ISBN : 9783030336561

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Good Research Practice in Non-Clinical Pharmacology and Biomedicine by Anton Bespalov,Martin C. Michel,Thomas Steckler Pdf

This open access book, published under a CC BY 4.0 license in the Pubmed indexed book series Handbook of Experimental Pharmacology, provides up-to-date information on best practice to improve experimental design and quality of research in non-clinical pharmacology and biomedicine.

The Executive Guide to Implementing Quality Systems

Author : Peter Mears,Frank Voehl
Publisher : CRC Press
Page : 220 pages
File Size : 55,6 Mb
Release : 2022-01-27
Category : Business & Economics
ISBN : 9781000658798

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The Executive Guide to Implementing Quality Systems by Peter Mears,Frank Voehl Pdf

Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.

Executive's Guide to COSO Internal Controls

Author : Robert R. Moeller
Publisher : John Wiley & Sons
Page : 325 pages
File Size : 40,7 Mb
Release : 2013-12-11
Category : Business & Economics
ISBN : 9781118813812

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Executive's Guide to COSO Internal Controls by Robert R. Moeller Pdf

Essential guidance on the revised COSO internal controls framework Need the latest on the new, revised COSO internal controls framework? Executive's Guide to COSO Internal Controls provides a step-by-step plan for installing and implementing effective internal controls with an emphasis on building improved IT as well as other internal controls and integrating better risk management processes. The COSO internal controls framework forms the basis for establishing Sarbanes-Oxley compliance and internal controls specialist Robert Moeller looks at topics including the importance of effective systems on internal controls in today's enterprises, the new COSO framework for effective enterprise internal controls, and what has changed since the 1990s internal controls framework. Written by Robert Moeller, an authority in internal controls and IT governance Practical, no-nonsense coverage of all three dimensions of the new COSO framework Helps you change systems and processes when implementing the new COSO internal controls framework Includes information on how ISO internal control and risk management standards as well as COBIT can be used with COSO internal controls Other titles by Robert Moeller: IT Audit, Control, and Security, Executives Guide to IT Governance Under the Sarbanes-Oxley Act, every corporation has to assert that their internal controls are adequate and public accounting firms certifying those internal controls are attesting to the adequacy of those same internal controls, based on the COSO internal controls framework. Executive's Guide to COSO Internal Controls thoroughly considers improved risk management processes as part of the new COSO framework; the importance of IT systems and processes; and risk management techniques.

The Executive's Guide to Information Technology

Author : John Baschab,Jon Piot
Publisher : John Wiley & Sons
Page : 514 pages
File Size : 41,5 Mb
Release : 2003-04-21
Category : Business & Economics
ISBN : 9780471432876

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The Executive's Guide to Information Technology by John Baschab,Jon Piot Pdf

The Executive's Guide to Information Technology is a sophisticated and comprehensive guide to running a cost-effective, efficient, and business delivery-focused corporate Information Technology (IT) unit. Eschewing the theoretical for the practical, the book gives managers the guidance they need to handle any problem effectively. It provides specific policies, approaches, and tools for each critical IT management functionó from application management to vendor management. IT management experts John Baschab and Jon Piot provide the techniques IT managers and executives need to accurately assess their current operations. Further, they offer a step-by-step improvement plan designed to raise productivity and service levels while reducing costs significantly. The authors begin by examining the symptoms and causes of waste, inefficiency and underperformance in typical IT departments before offering in-depth analysis of each operational area of IT management. They present current and emergent best practices for transforming the department into a world-class service organization. Packed with prescriptive advice and hard-earned insight, this comprehensive resource is organized into stand-alone chapters that provide quick access to important information when managers need it. In addition, spreadsheets, documents, and checklists are designed to aid in planning and decision-making and can be easily accessed on the included CD-ROM. Designed to help IT managers and top executives get the most out of their departments, their budget and themselves, the book covers such topics as: managing the department, establishing leadership roles, assessing the organization, cost management, project demand management, operations management, infrastructure planning, vendor selection and management, technical standards setting, investment evaluation, and productivity and quality measurement programs. With The Executive's Guide to Information Technology, IT managers will understand the main sources of waste in their departments, identify major management issues, learn and implement critical steps toward improvement, and manage more effectively. The book will help managers improve their performance and stature within their organizations by providing the tips and tools to overcome typical areas of friction and miscommunication between IT departments and other business functions. Executives will understand how to work effectively with the CIO or IT director, as well as provide constructive management input to the IT function, achieving the best return on their IT assets.

Activity-Based Cost Management

Author : Gary Cokins
Publisher : Wiley
Page : 384 pages
File Size : 41,9 Mb
Release : 2002-04-22
Category : Business & Economics
ISBN : 9780471217275

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Activity-Based Cost Management by Gary Cokins Pdf

Proven strategy for reducing production and operating costs while increasing profits As the growth of the Internet shifts power to consumers, the pressure on companies to keep prices low will continue to mount. Increasingly corporations are relying on "margin management" and supply chain management as a means of keeping prices low while raising profits. Activity-based costing and management (ABC/M) data is key to succeeding in both these critical management strategies. This book explains how executives can effectively use the information furnished by cutting-edge ABC/M systems. The author, an acknowledged expert in the field, clearly defines the ABC/M system and explains how to use the information it provides for best results. He provides a rational framework for understanding the fifteen key defining characteristics of ABC/M and arms readers with an ABC/M Readiness Assessment test along with extremely user-friendly exhibits.