Author : Charles R. McConnell
Publisher : Jones & Bartlett Learning
Page : 260 pages
File Size : 41,6 Mb
Release : 1993
Category : Executives
ISBN : 0834203669
The Health Care Supervisor on Effective Employee Relations by Charles R. McConnell Pdf
Provides insight into a wide range of employee relations concerns. Contains articles on the evolution of employee relations; human resources management; employee motivation; employee clout; the importance of supervisors being readily visible and available to employees; dealing with difficult employees, angry employees, and people who fail to produce; handling manipulation; responding to the codependent employee; dealing with staff resistance; etc. Includes a section on special problems and processes, such as conflict negotiation, absenteeism, delegation of authority, disciplinary and grievance procedures, team-building techniques, employee health services, etc. Also discusses challenging change, the impact of mergers on employees, and planning and implementing a staff reduction.