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Author : Wendy Leebov
Publisher : Unknown
Page : 128 pages
File Size : 52,9 Mb
Release : 2014-06-01
Category : Electronic
ISBN : 0988258714
Author : Wendy Leebov,Carla Rotering,Leebov Golde Group
Publisher : Unknown
Page : 154 pages
File Size : 48,9 Mb
Release : 2012-10-01
Category : Electronic
ISBN : 0988258706
Author : Terry L. Schraeder
Publisher : Oxford University Press
Page : 192 pages
File Size : 45,7 Mb
Release : 2019-08-19
Category : Medical
ISBN : 9780190882457
Communication skills determine how the world perceives us - and how we perceive the world. Communication is at the heart of who we are and all that we do. As a clinician, your communication impacts how you take care of patients, work with colleagues, teach trainees, and engage audiences and the public. Communication encompasses all aspects of human skills, from listening and clearly articulating thoughts to an awareness of physical gestures, specific word choice, tone, and volume. Whether engaging with patients, peers, care teams, family members, residents, researchers, insurance agencies, management, or journalists, successful communication requires focusing on the importance of the relationship and the mission of each interaction. Today, due to the rise of digital technologies including electronic medical records, online forums, and video conferences, the content of information, the platform, and the audience are continuously changing and expanding for physicians. There is a great need in the physician community to learn how to facilitate the exchange of information, provide psychosocial support, partake in shared-decision making, translate complex information, and resolve controversies with sound science in a variety of settings. Addressing physicians at every level of training and practice, Physician Communication: Connecting with Patients, Peers, and the Public will enable providers to examine, analyse, and improve their skills in the art and science of communication. Divided into four sections: Face-to-face Communications; Digital Communications;Public Speaking; and Traditional Media, this book will help physicians navigate various situations using different methods and modes of communication.
Author : Carmelina D'Arro
Publisher : Elsevier Health Sciences
Page : 210 pages
File Size : 46,9 Mb
Release : 2023-09-12
Category : Medical
ISBN : 9780323883733
Research shows that what makes or breaks the success of a health care professional is more than the ability to provide accurate diagnosis and treatment. An HCP’s success hinges on their ability to satisfy patients’ main concerns about HCPs namely, "do they care about me?" and "will the procedure hurt?" The Mindful Health Care Professional teaches HCPs how to train the mind to be calm, focused, and compassionate in ways that enhance their own well-being and their ability to provide patient-centered care. This book offers the core communication skills needed to convey care and build trust with a novel model that helps navigate challenging procedures and consultations. Finally, it contains many simple, evidence-based techniques for managing pain and anxiety during medical and dental procedures, allowing procedures to unfold more easily for all. Written by Dr. Carmelina D’Arro, a seasoned health care professional and qualified mindfulness teacher, this state-of-the-art guide is designed for students in all areas of health care and includes a fully searchable eBook version with each print purchase that provides links to numerous videos. Patient-centered care approach utilizes the ISLEEP (Introduce, Solicit, Listen, Empathize, Explain, and Power) model which encompasses not only consultations but also hands-on procedures. Trauma-sensitive mindfulness practices are tailored to health care professionals and patients, and help in integrating EASE (equanimity, attentiveness, self-awareness, and empathy) into practice. Evidence-based interventions are based on current pain theory, and include mindfulness techniques, non-pain stimuli, and active distraction. Case studies highlight challenging situations faced by health care professionals and patients and how to navigate them with ISLEEP communication skills. Procedure videos provide step-by-step instructions on how to practice mindfulness and other mind-training techniques. Focus on practical application includes opportunities for observation (videos), practice (simulation exercises), and self-evaluation (clinical tools). More than 20 videos demonstrate the ISLEEP method and how to implement it with patients and staff. Over 20 videos demonstrate interventions for procedural pain and anxiety. Tables and Figures highlight key research and concepts throughout the book. eBook version is included with print purchase. The eBook allows you to access all of the text, figures, and references, with the ability to search, customize your content, make notes and highlights, and have content read aloud. It also includes videos of meditation practices, communication skills, and interventions for procedural pain and anxiety.
Author : Planetree Foundation
Publisher : John Wiley & Sons
Page : 166 pages
File Size : 55,8 Mb
Release : 2013-09-20
Category : Medical
ISBN : 9781118450086
"This book answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through patient-centered action with practical tools and potent case studies." Paul vanOstenberg, DDS, MS, vice president, Accreditation and Standards, Joint Commission International "This superb guide from Planetree illustrates that providing high-quality, high-value, patient-centered health care is not a theoretical ideal. The case studies make clear that these goals are attainable; they are being achieved by leading health care organizations worldwide, and there is a clear road map for getting there right here in this book." Susan Dentzer, senior policy adviser to the Robert Wood Johnson Foundation "At IHI, we follow the principle, 'all teach, all learn' the idea that everyone, everywhere has something to teach, and something to learn. This remarkable and indispensable guide is as pure an example of this principle as I've come across." Maureen Bisognano, president and chief executive officer, Institute for Healthcare Improvement "The International Society for Quality in Health Care's mission is to inspire, promote, and support continuous improvement in the quality and safety of health care worldwide. It is in this spirit that we welcome this new book on patient-centered care. As in their previous work, the authors demonstrate just how critical it is to develop an organizational culture that puts patients first." Peter Carter, chief executive officer, International Society for Quality in Health Care
Author : Institute of Medicine,Committee on Approaching Death: Addressing Key End-of-Life Issues
Publisher : National Academies Press
Page : 638 pages
File Size : 55,5 Mb
Release : 2015-03-19
Category : Medical
ISBN : 9780309303132
For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.
Author : Zackary Berger
Publisher : Rowman & Littlefield Publishers
Page : 0 pages
File Size : 52,7 Mb
Release : 2013
Category : Health & Fitness
ISBN : 1442220503
The last time you went to your doctor, you might have emerged feeling dissatisfied and disoriented. Nothing was clear after you left the office, and you don't know whether it's your fault or the doctor's. But that's beside the point: the important thing is to identify the problem at the root of this experience and take steps to change it. Talking to Your Doctor helps readers navigate the new, more promising waters of doctor-patient collaboration, starting at the simplest and most human interaction--the conversation between two people in a room--and ending with the benefits that can be obtained by cultivating an effective partnership. While patients need to take control of the visit and set their agenda, the latest research shows that doctors and patients need to connect on a more emotional level as well. In Talking to Your Doctor, readers will: -Learn how to talk to your doctor--and get your doctor to talk to you -Discover the science of doctor-patient communication and its relevance to the lay public -Remake the relationship with your doctor, and our health care system, on the basis of good communication -Make sure your visit with the doctor is productive and meets your needs -Help yourself and others avoid over-testing and over-treatment Starting with the conversation can redress imbalances and put the relationship of doctor and patient, and eventually the entire health care system, back on a healthy footing. Using illuminating model dialogues, real transcripts from the clinic and hospital, resources for communication improvement, and a brief history of doctor-patient communication, the author helps readers develop strategies for obtaining better care from their doctors, from the minute they step into the exam room.
Author : Tom A. Hutchinson
Publisher : Springer Science & Business Media
Page : 234 pages
File Size : 53,8 Mb
Release : 2011-05-06
Category : Medical
ISBN : 9781441994400
A ground-breaking new volume and the first of its kind to concisely outline and explicate the emerging field of whole person care process, Whole Person Care: A New Paradigm for the 21st Century organizes the disparate strains of literature on the topic. It does so by clarifying the concept of 'whole person' and also by outlining the challenges and opportunities that death anxiety poses to the practice of whole person care. Whole person care seeks to study, understand and promote the role of health care in relieving suffering and promoting healing in acute and chronic illness as a complement to the disease focus of biomedicine. The focus is on the whole person -- physical, emotional, social, and spiritual. Using concise, easy-to-read language, the early chapters offer practitioners a thorough understanding of the concepts, skills and tools necessary for the practice of whole person care from a clinician-patient interaction standpoint, while the last two chapters review the myriad implications of whole person care for medical practice. An invaluable resource for all areas of medical practice and for practitioners at all stages of development, from medical students to physicians and allied health providers with many years of experience, Whole Person Care: A New Paradigm for the 21st Century will have a profound impact on western medical practice in North America and elsewhere.
Author : Joan Naidorf
Publisher : Unknown
Page : 128 pages
File Size : 43,8 Mb
Release : 2022-02-07
Category : Electronic
ISBN : 0996663215
Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult." Some studies indicate that physicians identify 15% or more of their patients as "difficult." The negative feelings that physicians have toward these patients may lead to frustration, cynicism. and burnout. Changing How We Think about Difficult Patients uses a multi-tiered approach to bring awareness to the difficult patient conundrum, then introduces simple, actionable tools that every physician, nurse, and caregiver can use to change their mindset about the patients who challenge them. Positive thoughts lead to more positive feelings and more effective treatments and results for patients. They also lead to more satisfaction and decreased feelings of burnout in healthcare professionals. How does this book give you an advantage? Caring for difficult patients poses a tremendous challenge for physicians, nurses, and clinical practitioners. It may contribute significantly to feelings of burnout, including feelings of exhaustion, cynicism, and lost sense of purpose. In response, Dr. Naidorf offers a pragmatic approach to accepting patients the way they are, then provides strategies for providers to find more happiness and satisfaction in their interactions with even the most challenging patients and families. Here are just some of the topics the author discusses in detail: What Makes a "Good" Patient? The Four Core Ethical Principals of the Clinician-Patient Relationship The Four Models of the Physician-Patient Relationship What Challenges Anybody with Illness or Injury? How "Good" Patients Handle the Challenges of Illness and Injury Six Common Reactions to Illness and Hospitalization On "Taking Care of the Hateful Patient" Standards for Education in Medical Ethics De-escalation Strategies Cultural, Structural, and Language Issues Types of Patients Who Tend to Challenge Us The Think, Feel, Act Cycle Recognizing Our Preconceived Thoughts Three Common Thought Distortions About Patients Asking Useful Questions Getting Out of the Victim Mentality Guiding our Thoughts Through a Common Scenario Show Compassion, Feel Compassion If you're a healthcare provider or caregiver, Changing How We Think about Difficult Patients will give you the benefit of understanding your most challenging patients, and a roadmap to positively changing your mindset and actions to better deliver care and compassion for all.
Author : Robert Buckman
Publisher : University of Toronto Press
Page : 223 pages
File Size : 40,8 Mb
Release : 1992-08-08
Category : Medical
ISBN : 9781487592639
For many health care professionals and social service providers, the hardest part of the job is breaking bad news. The news may be about a condition that is life-threatening (such as cancer or AIDS), disabling (such as multiple sclerosis or rheumatoid arthritis), or embarrassing (such as genital herpes). To date medical education has done little to train practitioners in coping with such situations. With this guide Robert Buckman and Yvonne Kason provide help. Using plain, intelligible language they outline the basic principles of breaking bad new and present a technique, or protocol, that can be easily learned. It draws on listening and interviewing skills that consider such factors as how much the patient knows and/or wants to know; how to identify the patient's agenda and understanding, and how to respond to his or her feelings about the information. They also discuss reactions of family and friends and of other members of the health care team. Based on Buckman's award-winning training videos and Kason's courses on interviewing skills for medical students, this volume is an indispensable aid for doctors, nurses, psychotherapists, social workers, and all those in related fields.
Author : Joseph S. Sanfilippo,Eric J. Bieber,David G. Javitch,Richard B. Siegrist
Publisher : Oxford University Press
Page : 353 pages
File Size : 48,5 Mb
Release : 2016
Category : Business & Economics
ISBN : 9780199332052
Offering a unique exploration of healthcare-oriented business training and insight, MBA for Healthcare provides readers with an invaluable tool in the rapidly-changing healthcare industry today. This book is designed with healthcare providers at all levels of practice, so that they can promptly acquire both basic and advanced knowledge regarding the business aspects of medicine.
Author : Frederic W. Platt,Geoffrey H. Gordon
Publisher : Lippincott Williams & Wilkins
Page : 317 pages
File Size : 44,7 Mb
Release : 2015-04-24
Category : Electronic
ISBN : 1451166575
Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter presents a hypothetical scenario, describes effective communication techniques for each phase of the interaction, and identifies pitfalls to avoid. The presentation includes examples of physician-patient dialogue, illustrations showing body language, and key references. This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills. Other new chapters describe clinical attitudes such as patience, curiosity, and hope.
Author : Institute of Medicine,Board on Health Sciences Policy,Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care
Publisher : National Academies Press
Page : 781 pages
File Size : 46,6 Mb
Release : 2009-02-06
Category : Medical
ISBN : 9780309082655
Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.
Author : Dominic Vachon
Publisher : Unknown
Page : 612 pages
File Size : 54,7 Mb
Release : 2019-08-07
Category : Electronic books
ISBN : 1516540085
Compassion draws physicians into medicine, but then they believe they must jettison that compassion to survive. Paradoxically, science has now shown that losing that compassion not only harms the patient, it also harms the doctor. How Doctors Care: The Science of Compassionate and Balanced Caring in Medicinee xplains what physicians and other clinicians can do to provide balanced and compassionate caring for patients without becoming emotionally detached or overwhelmed. The text provides a research-informed and non-sentimental description of physician/clinician compassion. Bringing together cutting-edge scientific research for practicing physicians and those in training, How Doctors Care provides the first full articulation of what constitutes optimal compassionate mental performance in the practice of medicine. It argues how maintaining this internal state is the key to physician resilience and fulfillment in a dysfunctional healthcare system. Rather than blaming clinicians for burnout, How Doctors Care argues that healthcare organizations must provide organizational protection and support to clinicians so that they are able to maintain the compassionate internal state they desire so much and that benefits patients the most. Dominic O. Vachon, M.Div., Ph.D., is the John G. Sheedy M.D. Director of the Ruth M. Hillebrand Center for Compassionate Care in Medicine in the College of Science at the University of Notre Dame. He is also a professor of practice in the Preprofessional Studies Department, where he teaches courses in compassionate care in medicine, medical counseling skills, and spiritualties of caring in the helping professions. Dr. Vachon does research on the internal mental and emotional process of the clinician compassion mindset in patient care, clinician communication skills, and innovations in medical training applying the science of compassion. Dr. Vachon has devoted the last 25 years of his professional career to supporting and training physicians, residents, medical students, premedical students, and other clinicians in patient communication skills as well as dealing with burnout and the recovery of compassionate care in the inner lives of clinicians. As a medical psychologist who has spent most of his life training new physicians as well as conducting his own clinical practice, Vachon has been uniquely positioned to hear how physicians suffer in clinical practice and to bring to bear the insights of the science of compassionate caring to help them restore their compassionate ideals and thereby, to improve patient care.
Author : Stephen C. Beeson
Publisher : Fire Starter Publishing
Page : 236 pages
File Size : 47,6 Mb
Release : 2006
Category : Health & Fitness
ISBN : NWU:35558005752791
So much of a medical organisation's success rides on the leadership, conduct, and performance of its physicians. How does a health care organisation engage its physicians to lead by example? And how does a physician, in the midst of 25 appointments, 30 phone messages, hospital rounds, and the details of managing a clinical practice, do what needs to be done to foster satisfaction and loyalty among patients? This book eloquently answers these questions. Beeson has created a brilliant guide to implementing physician leadership and behaviour that will create a high-performance workplace built on collaboration, commitment, purpose, and making a difference in the lives of the patients it serves.