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Author : Great Britain: Department of Health Publisher : The Stationery Office Page : 64 pages File Size : 41,8 Mb Release : 2010-07-12 Category : Medical ISBN : 0101788126
Author : Secretary of State for Health Publisher : The Stationery Office Page : 92 pages File Size : 41,7 Mb Release : 2008 Category : Business & Economics ISBN : 010174322X
High Quality Care for All by Secretary of State for Health Pdf
This review incorporates the views and visions of 2,000 clinicians and other health and social care professionals from every NHS region in England, and has been developed in discussion with patients, carers and the general public. The changes proposed are locally-led, patient-centred and clinically driven. Chapter 2 identifies the challenges facing the NHS in the 21st century: ever higher expectations; demand driven by demographics as people live longer; health in an age of information and connectivity; the changing nature of disease; advances in treatment; a changing health workplace. Chapter 3 outlines the proposals to deliver high quality care for patients and the public, with an emphasis on helping people to stay healthy, empowering patients, providing the most effective treatments, and keeping patients as safe as possible in healthcare environments. The importance of quality in all aspects of the NHS is reinforced in chapter 4, and must be understood from the perspective of the patient's safety, experience in care received and the effectiveness of that care. Best practice will be widely promoted, with a central role for the National Institute for Health and Clinical Excellence (NICE) in expanding national standards. This will bring clarity to the high standards expected and quality performance will be measured and published. The review outlines the need to put frontline staff in control of this drive for quality (chapter 5), with greater freedom to use their expertise and skill and decision-making to find innovative ways to improve care for patients. Clinical and managerial leadership skills at the local level need further development, and all levels of staff will receive support through education and training (chapter 6). The review recommends the introduction of an NHS Constitution (chapter 7). The final chapter sets out the means of implementation.
Understanding and Using Health Experiences by Sue Ziebland,Angela Coulter,Joseph D. Calabrese,Louise Locock Pdf
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analysed and therefore improved.
The NHS and Contemporary Health Challenges From a Multilevel Perspective by Dalingwater, Louise Pdf
The National Health Service, or NHS, is the United Kingdom’s national healthcare system. It oversees the public’s health and ensures the medical wellbeing of the population of the UK. Governance network processes are complex because of the different nature of agendas and strategies of actors involved in health, but increasingly, because of the link between social and healthcare delivery, recent initiatives to provide a joined up or integrated approach have been presented. However, the extent of joined-up governance processes in the National Health Service is rather uneven. So far, reforms to try to improve the running of the NHS through the introduction of market mechanisms or increased decentralization have only served to exacerbate such tensions and resulted in further fragmentation of the public health system. The NHS and Contemporary Health Challenges From a Multilevel Perspective illustrates the complexities of governing public health services that are part of the NHS and takes an innovative approach by examining public health provision through a multiscalar lens, which reveals significant limits of the current governance model. The book raises the various challenges that clinical staff, public authorities, and the general public face in the provision of healthcare to uphold core values inherent in health systems. While highlighting topics including health governance, patient satisfaction, and public health, this book is ideally designed for policymakers, government officials, healthcare administrators, hospital managers, healthcare researchers, medical professionals, and students.
Author : Rodger Charlton Publisher : Royal College of General Practitioners Page : 224 pages File Size : 47,6 Mb Release : 2015-10-07 Category : Medical ISBN : 9780850844153
Compassion takes as its starting point 'Cum scientia caritas', the motto of the Royal College of General Practitioners. Translated as 'Science with compassion', it captures the technical and caring aspects of being a doctor. Science is continually developing but compassion is unchanging. But how relevant is compassion to the NHS today? Compassion is central to the practice of health care. Patients require compassion as much as they require knowledge and technical skill from their healthcare professionals. Compassion should be a motivation for anyone choosing a career in primary care. However, in recent years there have been startling instances where compassion has not been shown. Compassion: Compassion, Continuity and Caring in the NHS is a reminder that compassion is at the heart of good medical practice. The book is split into sections on patients, education and training, clinicians and future developments. There are overview chapters on access to health care, the changing model of NHS care, a history of GP selection procedures and ways of preparing the next generation of GPs. This wide-ranging book also contains chapters on specific topics: the role of the multidisciplinary team, homeless patients, prescribing, nursing in primary care, post-conflict symptoms, suicide prevention and more. Personal perspectives are also given: A layman provides a personal account of the end-of-life care his wife received. A junior doctor reflects on the different factors that guide compassion. And a doctor from the United States offers a worrying picture of primary health care's possible fate. This book looks to the future too with chapters on scholarship, building resilience, mindfulness, continuity of care and the development of a new professionalism. This book will help the reader reconsider and re-evaluate compassion - the characteristic so important in creating a long-term relationship between health professional and patient.
Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by OECD,World Health Organization Pdf
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Sheila T. Leatherman,Kim Sutherland,Health Foundation (Great Britain). Quest for Quality and Improved Performance
Author : Sheila T. Leatherman,Kim Sutherland,Health Foundation (Great Britain). Quest for Quality and Improved Performance Publisher : Gwasg y Bwthyn Page : 77 pages File Size : 52,8 Mb Release : 2007 Category : Medical care ISBN : 0954896890
Patient and Public Experience in the NHS by Sheila T. Leatherman,Kim Sutherland,Health Foundation (Great Britain). Quest for Quality and Improved Performance Pdf
Bringing User Experience to Healthcare Improvement by Paul Bate,Glenn Robert Pdf
This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups and national organisations, too will find the book inspirational. 'Experience based design-you cannot do without it. Read this book and it will change the way you think about providing health services for ever.' - Lynne Maher.
Workplace Counselling in the NHS by Richard Bryant-Jefferies Pdf
This book has been written specifically to meet the needs of counsellors and trainers working with the National Health Service. It will also provide useful insights for doctors, nurses, and managers within the healthcare sector. The book covers topics such as, difference and diversity, colour, language barriers, oppressed nurses, stressed managers, changes in the NHS, exhaustion and late cancellations. Adopting the unique approach of the Living Therapy series, this book uses fictitious dialogues to enable the reader to directly experience the therapeutic process, providing real insight into the experience of workplace counselling in the NHS and also in other work settings.
The National Health Service, described by Nigel Lawson as Britain's only 'national religion', has never been more popular. So why is the government so desperate to reform it? Last year, the Office of National Statistics reported higher public satisfaction with the NHS than at any time since its foundation. In a 2012 survey of developed countries, the UK showed the highest public support of its health system. Politicians can hardly be surprised then, when their plans to reforms are met with public dismay and professional fury. This year has seen one of the most bruising political battles ever fought over the future of the NHS. The twenty-two month fight to push the NHS and Social Care Act through parliament prompted the most widespread political campaign by doctors since Aneurin Bevan established the NHS in 1948. It cost the coalition government dearly and shredded the reputation of the Secretary of State for Health. So why did they do it? God Bless the NHS looks at the ideology behind the current reforms and the reasons why the government decided to take on the nation's most treasured institution. Roger Taylor looks equivocally at those who support and oppose the new system, and at the patchy history of attempts to reform the NHS and the likelihood of the success this time round. Finally, it addresses the political failure at the heart of the problem and the inevitable conflict when politics and medicine mix.
To maximise the effectiveness of their work, NHS employees need a clear understanding of the structures and systems of the organisation in which they work. However, this information can be widely spread, hard to access and difficult to gain a working overview of, and the pace of changes and initiatives can seem almost dizzying. This book draws together a clear picture of the modern NHS, from funding and governance to reports, inquiries and overarching legislation. The book is clear and easy to understand and crucially includes full references to provide a one-stop point of access to the most detailed and up-to-date information available. This book is essential reading for workers in the NHS at all levels, including managers, administrators and clinical professionals. It is vital reading for managers and staff at commercial companies working with the NHS. It will also be of interest to campaigners, patient interest groups, researchers and journalists with an interest in the NHS. Specialty registrars and consultants can also find the information from the book, and much more, in The Doctor's Handbook Parts 1 & 2, by the same author. 'Rather than long narrative histories or complex explanations, the author signposts readers to sources of further information, making this book the quick guide so many of us need' - from the Foreword by Sir Ian Carruthers