The Public Sector Pivot

Author : Kaitlyn Rentala
Publisher : Unknown
Page : 178 pages
File Size : 48,9 Mb
Release : 2021-08
Category : Political Science
ISBN : 1636763987

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The Public Sector Pivot by Kaitlyn Rentala Pdf

The future of the U.S. is in jeopardy - and it's not just because of partisanship. In the end, hope for the future always lies in the next generation, and yet the government is ignoring this crop of energetic, purpose-driven workers. Did you know only 7.3% of government employees are under the age of 30? If the U.S. is to thrive in the future then the public sector must seriously start considering hiring prospects in demographics like Gen Z. Addressing why so few young people work in government and what we can do to fix that, Kaitlyn Rentala's The Public Sector: How Gen Z Will Lead a Renaissance in Public Service explores the intersection of: Public service Private sector methodologies Government reform Immense societal issues like climate change, healthcare disparities, and economic inequality threaten the very existence of our country and world. None of these problems can be properly addressed without a strong public sector workforce. The Public Sector Pivot is both a wake-up call to the public sector and to young people who may have dismissed it as a career option.

Author : Kate McGovern
Publisher : CRC Press
Page : 197 pages
File Size : 42,6 Mb
Release : 2018-10-26
Category : Business & Economics
ISBN : 9781351008235

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A Public-Sector Journey to Lean by Kate McGovern Pdf

Most Lean practitioners learn about the three Ms: muda (waste), mura (unevenness or variability), and muri (overburden), and beginners in Lean generally focus on the removal of muda. The impact of muri is not as readily understood. It is extremely significant, however, for those working in government. Decisions on staffing levels and resource allocation are made by elected officials who are generally disconnected from daily operations. Short-sighted cost-cutting makes it difficult to deliver quality services as efficiently as possible. The mantra of "do more with less" creates ever-increasing muri. In contrast to robust Lean programs in privately owned companies, efficiency initiatives are regularly cut from public-sector budgets. Antiquated systems remain in place, with too few workers to operate the existing processes. The debilitating impact of persistent muri brings burnout and turnover, perpetuating a vicious cycle. Despite the muri, a dedicated cadre of public servants is hard at work using Lean techniques and principles to break down bureaucratic red tape and improve the quality of services at every level of government across the country. While the author incorporated examples of Lean initiatives in other states to give readers an idea of all the terrific work that is occurring, this book is really the story of one of those journeys. Using the author’s experience while working for the State of New Hampshire, you’ll learn about the steps along the way. Each chapter tells a story of what they did, what they learned, and how the lessons can be applied. Annotated outlines of White, Yellow, and Green Belt programs, and the Lean for Leaders workshop, as well as two hypothetical scenarios that were used as training exercises are included. These approaches are not intended to be authoritative or prescriptive; they are offered as insights and examples. You’ll read about the challenges and pitfalls, and the creative countermeasures developed by a dauntless team of Lean practitioners. The story is shared to inform and encourage others -- material based on the New Hampshire Bureau of Education and Training’s Lean programs is included throughout the book.

Author : Kate McGovern
Publisher : CRC Press
Page : 220 pages
File Size : 55,9 Mb
Release : 2023-09-28
Category : Business & Economics
ISBN : 9781000959277

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A Public Sector Journey to Operational Excellence by Kate McGovern Pdf

Lean management can lead to operational excellence, but toward what end? This book examines the power of linking Lean government operations with purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, they brought the same transformative potential. These programs can improve public services, boost employee morale, and free up previously underutilized capacity. The freed capacity can then be applied to accomplish important societal objectives. This book has four parts: Part 1: The Foundation of Continuous Improvement (CI)—The reader is introduced to the field of CI and to Lean principles and techniques as applied to public sector organizations. CI initiatives can improve services, boost employee morale, and free up previously underutilized capacity. This part includes an overview of best practices and strategies for overcoming common challenges. Part 2: Lean Public Policy—Discussion of both purpose and function. Lean practitioners are systems thinkers. Viewing disparate processes as components of a whole, we seek to integrate functions across silos to maximize value, quality, and efficiency. It would be great if public programs could be designed for optimal functionality. If that were the case, then Lean practitioners would simply apply the Plan-Do-Study-Act/Adjust (PDSA) cycle for ongoing improvement. In the real world, policy making tends to be ad-hoc and reactive. This part explores impediments to Leaning existing programs and considers what Lean public policy would look like. Government regulatory functions and health care policy are used as examples. Part 3: Operational Excellence—Pulling policy and administration together by introducing John M. Bernard’s concept of three levels of maturity in government. Part 4: Putting it together—"What to do, how to do it, and who can get it done." A summary and overview of CI methodology and the prerequisites for the implementation of policies that will lead to progress on societal goals. Drawing lessons from practitioners striving for Level 3 maturity in government, the book closes with a series of recommendations.

Author : Sabine Junginger
Publisher : Taylor & Francis
Page : 188 pages
File Size : 51,9 Mb
Release : 2016-12-01
Category : Business & Economics
ISBN : 9781317007876

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Transforming Public Services by Design by Sabine Junginger Pdf

For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from policy intent to policy outcome, however, is not a straightforward journey. It involves people and services as much as it involves policies and organizations. Of all organizations, perhaps government agencies are perceived to be the least likely to change. They are embedded in enormous bureaucratic structures that have grown over decades, if not centuries. In effect, many people have given up hope that such an institution can ever change its ways of doing business. And yet, from a human-centered design perspective, they present a fabulous challenge. Designed by people for people, they have a mandate to be citizen-centered, but they often fall short of this goal. If human-centered design can make a difference in this organizational context, it is likely to have an equal or greater impact on an organization that shows more flexibility; for example, one that is smaller in size and less entangled in legal or political frameworks. Transforming Public Services by Design offers a human-centered design perspective on policies, organizations and services. Three design projects by large-scale government agencies illustrate the implications for organizations and the people involved in designing public services: the Tax Forms Simplification Project by the Internal Revenue Service (1978-1983), the Domestic Mail Manual Transformation Project by the United States Postal Service (2001-2005) and the Integrated Tax Design Project by the Australian Tax Office. These case studies offer a unique demonstration of the role of human-centered design in policy context. This book aims to support designers and managers of all backgrounds who want to know more about reorienting policies, organizations and services around people.

Author : Arild Wæraas,Moshe Maor
Publisher : Routledge
Page : 265 pages
File Size : 53,8 Mb
Release : 2014-10-30
Category : Business & Economics
ISBN : 9781317913856

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Organizational Reputation in the Public Sector by Arild Wæraas,Moshe Maor Pdf

A favorable reputation is an asset of importance that no public sector entity can afford to neglect because it gives power, autonomy, and access to critical resources. However, reputations must be built, maintained, and protected. As a result, public sector organizations in most OECD countries have increased their capacity for managing reputation. This edited volume seeks to describe, explain, and critically analyze the significance of organizational reputation and reputation management activities in the public sector. This book provides a comprehensive first look at how reputation management and branding efforts in public organizations play out, focusing on public agencies as formal organizations with their own hierarchies, identities, and cultures – existing in a network of other public organizations with similar or different functions, power, and reputation. From this unique organizational perspective, the chapters in this volume examine issues such as organizational identity, power, conflict, politics, culture, and symbolism within the public sector. Paying specific attention to strategies and processes, and illustrating with examples from the countries of Belgium, Denmark, Norway, Ireland, Israel, Italy, and Sweden, the book deepens our understanding of reputation management efforts at various levels of government.

Author : Gary Bandy
Publisher : Routledge
Page : 406 pages
File Size : 43,5 Mb
Release : 2014-11-13
Category : Business & Economics
ISBN : 9781317659235

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Financial Management and Accounting in the Public Sector by Gary Bandy Pdf

The impact of the global financial crisis on government funds has been significant, with squeezed budgets having to satisfy ever-increasing demands for public services. Managers working in the public sector are confronted daily with targets and demands that are often set in confusing accounting and financial language. In Financial Management and Accounting in the Public Sector, Gary Bandy employs a clear and concise narrative to introduce the core concepts of accounting and financial management in the public sector and how to deliver services that represent value for money. This second edition has been revised and updated throughout, offering: an increased focus on post-crisis austerity more international examples of public financial management greater coverage of governance, accountability and risk management With a glossary of terms to help managers understand and be understood by accountants, as well as learning objectives, case studies and discussion questions, this practical textbook will help students of public management and administration to understand the financial and accounting aspects of managing public services.

Author : Anonim
Publisher : Unknown
Page : 438 pages
File Size : 42,9 Mb
Release : 1889
Category : Electronic
ISBN : NYPL:33433005919968

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The Public Service Review by Anonim Pdf

Author : Celia Lee
Publisher : Routledge
Page : 110 pages
File Size : 46,6 Mb
Release : 2021-06-06
Category : Business & Economics
ISBN : 9781000426786

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Talent Strategies and Leadership Development of the Public Sector by Celia Lee Pdf

To stay ahead of the competition, the public sector has to ensure an effective talent management strategy to attract, develop and retain talents. Effective talent management is about aligning the organisation’s approach to talent with the strategic aims and purpose of the organisation. This book adopts a comparative country analysis, which takes into account the institutional emphasis, organisational configuration and unique characteristics of the public sector. Against the backdrop of three major stages of administrative development, i.e., the colonial, postcolonial and modern periods, this book unpacks how the talent schemes have been shaped by the reforms, experiences, cross-country knowledge transfers and evolved over time responding to globalisation and digitalisation in Southeast Asia. This book will be of great interest to scholars and public managers working on public administration and civil service reforms in Asia towards developing a contextualised understanding of talent management and leadership development in the region.

Author : John Alford
Publisher : Springer
Page : 261 pages
File Size : 50,5 Mb
Release : 2009-04-08
Category : Political Science
ISBN : 9780230235816

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Engaging Public Sector Clients by John Alford Pdf

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

Author : Robert P. Beschel,Tarik M. Yousef
Publisher : Brookings Institution Press
Page : 328 pages
File Size : 47,7 Mb
Release : 2020-12-01
Category : Political Science
ISBN : 9780815736981

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Public Sector Reform in the Middle East and North Africa by Robert P. Beschel,Tarik M. Yousef Pdf

Critical examinations of efforts to make governments more efficient and responsive Political upheavals and civil wars in the Middle East and North Africa (MENA) have obscured efforts by many countries in the region to reform their public sectors. Unwieldy, unresponsive—and often corrupt—governments across the region have faced new pressure, not least from their publics, to improve the quality of public services and open up their decisionmaking processes. Some of these reform efforts were under way and at least partly successful before the outbreak of the Arab Spring in 2010. Reform efforts have continued in some countries despite the many upheavals since then. This book offers a comprehensive assessment of a wide range of reform efforts in nine countries. In six cases the reforms targeted core systems of government: Jordan's restructuring of cabinet operations, the Palestinian Authority's revision of public financial management, Morocco's voluntary retirement program, human resource management reforms in Lebanon, an e-governance initiative in Dubai, and attempts to improve transparency in Tunisia. Five other reform efforts tackled line departments of government, among them Egypt's attempt to improve tax collection and Saudi Arabia's work to improve service delivery and bill collection. Some of these reform efforts were more successful than others. This book examines both the good and the bad, looking not only at what each reform accomplished but at how it was implemented. The result is a series of useful lessons on how public sector reforms can be adopted in MENA.

Author : Jan-Erik Lane
Publisher : SAGE
Page : 374 pages
File Size : 46,5 Mb
Release : 2000-02-28
Category : Political Science
ISBN : 0761967494

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The Public Sector by Jan-Erik Lane Pdf

The Third Edition of this successful textbook introduces students to the major concepts, models, and approaches surrounding the public sector. Now fully updated to include coverage of the New Public Management (NPM), The Public Sector is the most comprehensive textbook on theories of public policy and public administration. The Public Sector is introduced within a three-part framework: public resource allocation, redistribution and regulation. Jan-Erik Lane explains the basic concepts of each of these broad areas, and goes on to examine their consequences for various approaches to the making and implementation of public policy. The book explores models of management, effectiveness and

Author : Deborah Blackman
Publisher : Edward Elgar Publishing
Page : 352 pages
File Size : 40,5 Mb
Release : 2021-05-28
Category : Political Science
ISBN : 9781789901207

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Handbook on Performance Management in the Public Sector by Deborah Blackman Pdf

This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.

Author : Charles F. Gilks,Yibeltal Assefa Alemu
Publisher : Taylor & Francis
Page : 249 pages
File Size : 55,6 Mb
Release : 2024-09-01
Category : Medical
ISBN : 9781040105122

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A WHO Public Health Approach to Ending AIDS in the Global South by Charles F. Gilks,Yibeltal Assefa Alemu Pdf

In highlighting how a WHO Public Health Approach (PHA) has been successfully used in developing countries to provide HIV/AIDS patients with antiretroviral therapy (ART), this important book provides a template for how the PHA can be implemented to treat other chronic but non-communicable diseases (NCDs) as well. With over 28 million people globally now receiving treatment for HIV/AIDS, it’s clear there are lessons to be learnt from the provision of ART which have great relevance for NCD care and towards achieving universal health coverage in the global south. The first section of the book provides a detailed overview of the strategy that enabled such a successful programme to be taken place, the challenges faced and its evolution over time. The book then moves on to assert that by approaching other chronic NCDs in a similar way, focussing on populations with integrated long-term and short-term person-centred care, there is a pathway towards universal health care and Universal Health Coverage across the developing world. Discussing many of the most pressing diseases and public health issues affecting these regions, this book provides global health scholars and practitioners with a detailed analysis of the challenges faced in tackling these diseases, but also an integrated person-centred health-care approach by which these challenges may be met.

Author : Jan-Erik Lane
Publisher : SAGE
Page : 358 pages
File Size : 43,7 Mb
Release : 1997-12-12
Category : Political Science
ISBN : 9781473946064

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Public Sector Reform by Jan-Erik Lane Pdf

Deregulation, privatization and marketization have become the bywords for the reforms and debates surrounding the public sector. This major book is unique in its comparative analysis of the reform experience in Western and Eastern Europe, Australia, New Zealand and Canada. Leading experts identify a number of key factors to systematically explain the similarities and differences, map common problems and together reflect on the future shape of the public sector, exploring significant themes in a lively and accessible way.

Author : Henry Cavanna
Publisher : Springer
Page : 182 pages
File Size : 55,6 Mb
Release : 1988-06-18
Category : Business & Economics
ISBN : 9781349089529

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Public Sector Deficits in OECD Countries by Henry Cavanna Pdf

These papers state the causes and consequences of the deficits in OECD countries, and point out remedies. After an overview of the situation in OECD countries, each contributor writes about his own country: the USA, the UK, Germany, Italy and France.