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Buying Business Services by Björn Axelsson,Finn Wynstra Pdf
Purchasing is a function of growing interest and importance within most companies and organisations. We also live in a society where services are being produced and consumed as never before. This book aims to discuss the procurement of services in the context of the company as a whole, looking at both the integration of purchasing within the companies flow of activities and the system of supply chains which can affect the conditions for purchasing behaviour.
The Purchasing of Business Services by Hänsel Martin,Erik Hofmann,Carsten Vollrath Pdf
The following study reveals some comprehensive details and increases the transparency concerning the acquisition of business services. Especially for the DACH region, valuable and first of their kind insights are revealed. Altogether, ten major areas are addressed and analysed, focusing on a comparison with goods purchasing and typical procedures that are applied within professional purchasing organisations. It becomes clear, that different key aspects are relevant for business services and that a distinction to goods purchasing is necessary. This relates for example to an individual servicestrategy, the application of adequate evaluation procedures and the consideration of a social component for a purchasing success. Moreover, specific regulations for goods and services will further increase. In addition, the required knowledge of a purchaser, especially in the field of value-adding business services, will increase. Firms need to invest more in their purchasers in order to always assure high expertise. In contrary, the level of automation will increase for non-value-adding processes, leading to a touchless acquisition of goods and services. Within these conflicting priorities, firms need to develop comprehensive and competitive strategies to overcome the challenges related to the purchasing of business services. Therefore, the Performance Excellence Study provides a starting point for a further enhancement and a continuous improvement in business service purchasing.
The Purchasing of Business Services by Erik Hofmann,Martin Hänsel,Carsten Vollrath Pdf
The following study reveals some comprehensive details and increases the transparency concerning the acquisition of business services. Especially for the DACH region, valuable and first of their kind insights are revealed. Altogether, ten major areas are addressed and analysed, focusing on a comparison with goods purchasing and typical procedures that are applied within professional purchasing organisations. It becomes clear, that different key aspects are relevant for business services and that a distinction to goods purchasing is necessary. This relates for example to an individual servicestrategy, the application of adequate evaluation procedures and the consideration of a social component for a purchasing success. Moreover, specific regulations for goods and services will further increase. In addition, the required knowledge of a purchaser, especially in the field of value-adding business services, will increase. Firms need to invest more in their purchasers in order to always assure high expertise. In contrary, the level of automation will increase for non-value-adding processes, leading to a touchless acquisition of goods and services. Within these conflicting priorities, firms need to develop comprehensive and competitive strategies to overcome the challenges related to the purchasing of business services. Therefore, the Performance Excellence Study provides a starting point for a further enhancement and a continuous improvement in business service purchasing.
Sourcing of Services by Lydia Bals,Evi Hartmann Pdf
Services play an increasing economic role in developed countries. As companies have outsourced and continue to outsource (part of) their service provision, sourcing has gained importance as a field of interest, both from a practical and academic perspective. This book gives an updated perspective on the topic of sourcing services as well as insights into the current state-of-the-art in practice by means of the case company examples.
The Purchasing of Maintenance Service Delivery in the Dutch Social Housing Sector by Johan Hendrik van Mossel Pdf
Reveals the essential determinants of maintenance service quality in order to promote tenant satisfaction. This title develops commodity strategies for the purchasing of maintenance services which make its optimization possible from the perspective of tenant satisfaction.
Knowledge-Intensive Business Services by Mark Freel Pdf
Over the last decade, there has been an increasing amount of research on knowledge-intensive business services (KIBS) and innovation. This book brings together current thinking on this subject from geographic and territorial perspectives. Researchers from across Europe and North America present contributions from a wide range of disciplinary approaches including management studies, innovation studies and geography. They explore areas such as innovation related cooperation between KIBS firms and their industrial partners, how KIBS firms mediate business knowledge and the impact that KIBS make in local, regional and international contexts. The book offers a timely exploration of the role played by the geographic and institutional environment in the processes that link KIBS, innovation and territory across different contexts.
HBR Guide to Buying a Small Business by Richard S. Ruback,Royce Yudkoff Pdf
Think big, buy small. Are you looking for an alternative to a career path at a big firm? Does founding your own start-up seem too risky? There is a radical third path open to you: You can buy a small business and run it as CEO. Purchasing a small company offers significant financial rewards—as well as personal and professional fulfillment. Leading a firm means you can be your own boss, put your executive skills to work, fashion a company environment that meets your own needs, and profit directly from your success. But finding the right business to buy and closing the deal isn't always easy. In the HBR Guide to Buying a Small Business, Harvard Business School professors Richard Ruback and Royce Yudkoff help you: Determine if this path is right for you Raise capital for your acquisition Find and evaluate the right prospects Avoid the pitfalls that could derail your search Understand why a "dull" business might be the best investment Negotiate a potential deal with the seller Avoid deals that fall through at the last minute
The Organization of the Expert Society by Andreas werr,Staffan Furusten Pdf
It is often claimed that we live in an expert society, a society where more and more individuals take expert roles in increasingly narrow fields. In contrast to more traditional experts most of these new experts lack generally accepted mechanisms for the certification and legitimation of their expertise. This book focuses on these new as well as established experts and the efforts undertaken to secure and legitimate their expertise. We view these efforts as organizing attempts and study them on four different levels – the society, the market, the organization and the individual. Based on empirical studies on these four levels of analysis, The Organization of the Expert Society makes the argument that current organizing initiatives in the expert society are based in an objectifying view of expertise that risks concealing and downplaying key aspects of expertise. Well-intended organizing initiatives in the expert society thus run the risk of promoting ignorance rather than securing expertise. Focusing on a current, general and global phenomenon, the rise and organization of an expert society. The Organization of the Expert Society will be key reading for scholars, academics and policy makers in the management fields of Organizational Theory, Management Consulting, Organizations & Society, Critical Management Studies as well as the disciplines of Sociology, Political Science and Social Anthropology.
Business services in support of farm enterprise development: a review of relevant experiences by Kahan, D.G. Pdf
This Occasional Paper presents the study findings of approaches to the design and delivery of business services to farmers and rural entrepreneurs. Interventions aimed at business service provision and designed and developed by donors have commonly been termed Business Development Services (BDS). BDS has largely focused on reducing poverty by raising the incomes of farmers and rural entrepreneurs. The term business services, refers to the range of non financial services provided to micro and small enterprises (MSEs) at various stages in their development. They embody a market development approach to the provision of support services1. This Occasional Paper presents findings from a study conducted on approaches to the design and delivery of business services to farmers and rural entrepreneurs. The paper is based upon an extensive literature review of BDS and other business-related service interventions, supported by selected case studies in Asia and Africa. Business services are aimed at assisting farmers and rural entrepreneurs to overcome internal and external constraints to their farm business start-up, development and performance. Contained within the broad concept are such activities as group training, individual counselling, advice, the development of new commercial entities, technology development and transfer, information provision, business links and policy advocacy.
Lydia Bals identifies different types of offshoring, concluding that the buy option of offshore outsourcing versus hybrid or make options is directly related to purchasing. Her in-depth analysis specifically focuses on the sourcing of marketing services. In this context, the investigations of purchasing/marketing integration provide a conceptual model of barriers to purchasing involvement in sourcing of services. Moreover, she seeks to shed light on issues of providing incentives for advertising agencies from an agency theory perspective.
Buying Professional Services by Fiona Czerniawska,Peter Smith Pdf
Public and private sector organisations are spending huge amounts of money buying professional services, and most are doing it badly, without sufficiently rigorous procurement processes or an adequate understanding of the marketplace, resulting in wasted money and disappointing outcomes. Even among those organisations with formal procurement processes and techniques, many are applying them inappropriately and therefore acheive similary poor results. On the other side of the fence, many professional services firms don't understand how the increasing application of procurement processes could affect the way they get business and work with clients, the way they charge and, ultimately, their profitability. Furthermore, while they are working together, both professional services providers and their clients too often behave in ways that reduce the potential benefits to both parties. Using real examples from a range of private sector firms, government departments and the professional services firms themselves, this book explores what users and providers of professional services need to do to ensure that the users' money is well spent and the providers' earnings are well earned. "A practical and thought provoking guide that gets to the heart of the matter about what differentiates this category of spend."—Helen Wilber FCIPS, Senior Procurement Manager, Professional Services, Group Procurement, Royal Mail "This insightful book will help buyers and providers of professional services get a better understanding of the issues – and achieve better results."—Lindsay Morgan, Partner and Head of Global Real Estate, Norton Rose LLP and Group
Handbook of Service Business by John R. Bryson,Peter W. Daniels Pdf
Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. This Handbook co
Civil Aeronautics Board, Civil Service Commission, Federal Aviation Agency, Federal Communications Commission, General Accounting Office, General Services Administration, Interstate Commerce Commission, National Capital Housing Authority, Renegotiation Board, Securities and Exchange Commission, Selective Service System by United States. Congress. House. Committee on Appropriations. Subcommittee on Independent Offices Pdf
How to Buy a Business without Being Had by Jack (John V. M.) Gibson Pdf
Gain access to practical tips and case studies that will help you evaluate how to buy a business and maximize your success as an entrepreneur. Before you start wading through the process of buying a business, it is imperative that you learn how to tell the good ones from the bad ones. John (Jack) Gibson, who has been helping buyers and sellers for more than thirty years, explains why some buyers and some businesses make a good fit. Learn how to value, negotiate and then buy a business and come out a winner. All you need to know to buy with confidence is clearly spelled out. “Before leaping into the arena, read Jack Gibson’s book. He has poured into it many years of relevant experience as both business owner and broker.” - Michael Haviland, MPA, Ed.D, Denver “I founded and sold two businesses over my career. I wish this book had been available to better prepare me to guide the buyers through the tough questions they needed to ask.” - Donald Mathews, Ph.D, Professor of Marketing