The Quality Improvement Handbook

Author : Ron Bialek,Grace L. Duffy,John W. Moran
Publisher : Quality Press
Page : 481 pages
File Size : 50,9 Mb
Release : 2009-01-08
Category : Medical
ISBN : 9780873892896

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The Public Health Quality Improvement Handbook by Ron Bialek,Grace L. Duffy,John W. Moran Pdf

Little in the current world is simple. Nothing comes in a box for us to add water and stir. There are those, however, who have been successful and who are willing to share their success. The messages in The Public Health Quality Improvement Handbook are from leaders, physicians, practitioners, academics, consultants, and researchers who are successfully applying the tools and techniques they share. The chapters are written to support the leaders and workforce of our public health community. This book, a collaboration between ASQ and the Public Health Foundation, is an anthology of chapters written by subject matter experts in public health who are successfully meeting client needs, working together to maximize outcomes, and expanding their collaboration with community partners to encourage better health within neighborhoods, counties, and states. There has never been a better time or a more needed one for us to harness the energy, enthusiasm, hard work, and dedication of our public health workforce to make a lasting difference. By effectively using quality improvement tools and techniques, we can and will improve our nation’s health.

Author : Leslie M. Howes,Sarah A. White,Barbara E. Bierer
Publisher : Johns Hopkins University Press
Page : 241 pages
File Size : 45,9 Mb
Release : 2019-11-05
Category : Medical
ISBN : 9781421432823

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Quality Assurance and Quality Improvement Handbook for Human Research by Leslie M. Howes,Sarah A. White,Barbara E. Bierer Pdf

Howes, MPH, CIP, Jennifer Hutchinson, CIP, CPIA, Cynthia Monahan, MBA, CIP, Eunice Newbert, MPH, Sarah A. White, MPH, CIP, Elizabeth Witte, MFA

Author : Roger Swanson
Publisher : CRC Press
Page : 288 pages
File Size : 43,9 Mb
Release : 1995-05-01
Category : Business & Economics
ISBN : 188401559X

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The Quality Improvement Handbook by Roger Swanson Pdf

This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams. The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.

Author : Tristan Boutros,Tim Purdie
Publisher : McGraw Hill Professional
Page : 413 pages
File Size : 51,5 Mb
Release : 2013-10-15
Category : Business & Economics
ISBN : 9780071817660

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The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by Tristan Boutros,Tim Purdie Pdf

Today's business environment demands faster responses, better service, and increased agility. The Process Improvement Handbook reveals how to design effective process improvement structures, organizations, and cultures to meet those needs. Focusing on specific process improvement knowledge areas, this practical work establishes the foundation required to create, maintain, and measure processes while equipping practitioners with the necessary skills to deliver consistent, successful outcomes. This definitive resource introduces a body of knowledge for anyone looking to improve their operating environment. The result is process self-sufficiency, extensibility, sustainability, higher quality, and overall speed that increases competitive advantage. The principles explained in this book encapsulate everything needed to be more "process mature," and to enable process excellence from start to finish.

Author : John E. Bauer,Grace L. Duffy,Russell T. Westcott
Publisher : ASQ Quality Press
Page : 217 pages
File Size : 52,8 Mb
Release : 2006-06-12
Category : Business & Economics
ISBN : 0873896904

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The Quality Improvement Handbook, Second Edition by John E. Bauer,Grace L. Duffy,Russell T. Westcott Pdf

Author : Manuel E. Peña-Rodríguez
Publisher : Quality Press
Page : 117 pages
File Size : 54,9 Mb
Release : 2018-08-27
Category : Technology & Engineering
ISBN : 9781953079084

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Process Monitoring and Improvement Handbook by Manuel E. Peña-Rodríguez Pdf

The concept of process monitoring and improvement applies to any type of industry: automotive, textiles, food, pharmaceuticals, biologics, medical devices, electronics, aerospace, banking, educational institutions, service providers, and so on. The focus of this book is to identify and apply different process monitoring and improvement tools in any organization. This book is aimed at engineers, scientists, analysts, technicians, managers, supervisors, and all other professionals responsible to measure and improve the quality of their processes. Many times, these professionals do not have a formal education on the use of these tools but learn about them throughout the different improvement projects in which they are involved in their work environment. This book is intended to fill the gap between the lack of formal education in the tools and the need to implement those tools in an improvement project. The book can also be used as a refresher course for those professionals who did learn about these tools as part of their educational background.

Author : Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost
Publisher : John Wiley & Sons
Page : 514 pages
File Size : 46,7 Mb
Release : 2009-06-03
Category : Business & Economics
ISBN : 9780470549032

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The Improvement Guide by Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost Pdf

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Author : Grace L. Duffy
Publisher : Quality Press
Page : 277 pages
File Size : 45,6 Mb
Release : 2020-03-01
Category : Technology & Engineering
ISBN : 9781951058142

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The ASQ Certified Quality Improvement Associate Handbook by Grace L. Duffy Pdf

The ASQ Certified Quality Improvement Associate (CQIA) certification introduces the basics of quality to organizations and individuals who are new to quality. This book, and the Body of Knowledge (BoK) it supports, form a foundation for applying proven quality principles and practices that are used around the world. This handbook follows the CQIA span in both content and sequence. Let it serve as your guide in preparing for the ASQ CQIA examination, and refer to it frequently as you learn and implement these ideas and tools in your organization.

Author : David Loshin
Publisher : Elsevier
Page : 432 pages
File Size : 53,6 Mb
Release : 2010-11-22
Category : Computers
ISBN : 0080920349

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The Practitioner's Guide to Data Quality Improvement by David Loshin Pdf

The Practitioner's Guide to Data Quality Improvement offers a comprehensive look at data quality for business and IT, encompassing people, process, and technology. It shares the fundamentals for understanding the impacts of poor data quality, and guides practitioners and managers alike in socializing, gaining sponsorship for, planning, and establishing a data quality program. It demonstrates how to institute and run a data quality program, from first thoughts and justifications to maintenance and ongoing metrics. It includes an in-depth look at the use of data quality tools, including business case templates, and tools for analysis, reporting, and strategic planning. This book is recommended for data management practitioners, including database analysts, information analysts, data administrators, data architects, enterprise architects, data warehouse engineers, and systems analysts, and their managers. Offers a comprehensive look at data quality for business and IT, encompassing people, process, and technology. Shows how to institute and run a data quality program, from first thoughts and justifications to maintenance and ongoing metrics. Includes an in-depth look at the use of data quality tools, including business case templates, and tools for analysis, reporting, and strategic planning.

Author : Raymond G. Carey,Robert C. Lloyd
Publisher : Quality Press
Page : 339 pages
File Size : 54,8 Mb
Release : 2001-09-25
Category : Health & Fitness
ISBN : 9781636940816

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Measuring Quality Improvement in Healthcare by Raymond G. Carey,Robert C. Lloyd Pdf

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership. "Only authors who have used statistics and control charts to solve real-world healthcare problems could have written a book so practical and timely." - Barry S. Bader, Publisher The Quality Letter for Healthcare Leaders "Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started." - Donald M. Berwick, M.D. President and CEO, Institute for Healthcare Improvement Associate Professor of Pediatrics, Harvard Medical School Contents: Planning Your CQI Journey, Preparing to Collect Data, Data Collection, Understanding Variation, Using Run and Control Charts to Analyze Process Variation, Control Chart Case Studies, Developing Improvement Strategies, Using Patient Surveys for CQI, Formulas for Calculating Control Limits

Author : Richard J. Banchs,Michael R. Pop
Publisher : John Wiley & Sons
Page : 499 pages
File Size : 49,8 Mb
Release : 2021-04-19
Category : Medical
ISBN : 9781119698982

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The Quality Improvement Challenge by Richard J. Banchs,Michael R. Pop Pdf

Efforts to improve the quality of healthcare have failed to achieve a meaningful and sustainable improvement. Patients continue to experience fragmented, inconvenient, and unsafe care while providers are increasingly becoming overburdened with administrative tasks. The need for change is clear. Healthcare professionals need to take on new leadership roles in quality improvement (QI) projects to effect real change. The Quality Improvement Challenge in Healthcare equips readers with the skills and knowledge required to develop and implement successful operational improvement initiatives. Designed for healthcare providers seeking to apply QI in practice, this valuable resource delivers step-by-step guidance on improvement methodology, team dynamics, and organizational change management in the context of real-world healthcare environments. The text integrates the principles and practices of Lean Six Sigma, human-centered design, and neurosciences to present a field-tested framework. Detailed yet accessible chapters cover topics including identifying and prioritizing the problem, developing improvement ideas, defining the scope of the project, organizing the QI team, implementing and sustaining the improvement, and much more. Clearly explaining each step of the improvement process, this practical guide: Presents the material in a logical sequence, gradually introducing each step of the process with clearly defined workflow templates Features a wealth of examples demonstrating QI application, and case studies emphasizing key concepts to highlight successful and unsuccessful improvement initiatives Includes end-of-chapter exercises and review questions for assessing and reinforcing comprehension Offers practical tips and advice on communicating effectively, leading a team meeting, conducting a tollgate review, and motivating people to change Leading QI projects requires a specific set of skills not taught in medical school. The Quality Improvement Challenge in Healthcare bridges this gap for experienced and trainee healthcare providers, and serves as an important reference for residency program directors, physician educators, healthcare leaders, and health-related professional organizations.

Author : Grace L. Duffy
Publisher : Quality Press
Page : 161 pages
File Size : 53,6 Mb
Release : 2013-11-04
Category : Business & Economics
ISBN : 9780873898539

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The ASQ Quality Improvement Pocket Guide by Grace L. Duffy Pdf

This pocket guide is designed to be a quick, on-the-job reference for anyone interested in making their workplace more effective and efficient. It will provide a solid initial overview of what “quality” is and how it could impact you and your organization. Use it to compare how you and your organization are doing things, and to see whether what’s described in the guide might be useful. The tools of quality described herein are universal. People across the world need to find better, more effective ways to improve the creation and performance of products and services. Since organizational and process improvement is increasingly integrated into all areas of an organization, everyone must understand the basic principles of process control and process improvement. This succinct and concentrated guide can help. Unlike any other pocket guide on the market, included throughout are direct links to numerous free online resources that not only go deeper but also to show these concepts and tools in action: case studies, articles, webcasts, templates, tutorials, examples from the ASQ Service Division’s Service Quality Body of Knowledge (SQBOK), and much more. This pocket guide serves as a gateway into the wealth of peerless content that ASQ offers.

Author : Michael R. Kelly
Publisher : Routledge
Page : 185 pages
File Size : 42,8 Mb
Release : 2019-01-22
Category : Business & Economics
ISBN : 9781351449410

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Everyone's Problem Solving Handbook by Michael R. Kelly Pdf

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process

Author : Donald L. Siebels
Publisher : Quality Press
Page : 371 pages
File Size : 44,5 Mb
Release : 2004-05-01
Category : Business & Economics
ISBN : 9780873890021

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The Quality Improvement Glossary by Donald L. Siebels Pdf

The benefits of using quality improvement techniques are well documented, and there are numerous books on the market explaining how to use these techniques in nearly every industry. But the world of quality is rife with unique and specific terminology, acronyms, catchphrases, theories, and noteworthy individuals. The breadth of material can be very confusing to anyone, and outright intimidating to those just beginning in the quality profession. Finally there is help!!--nl--Novices as well as seasoned quality professionals will find The Quality Improvement Glossary to be the definitive source for quality-related terms, concepts, persons, and acronyms, making it an invaluable addition to any quality library. Written to serve as an easy-to-use guide to the often confusing world of quality improvement, it provides solid and concise explanations of more than 2,500 terms, as well as references to related concepts and information on how to uncover more in-depth information. Also included in its several appendices are noted influential persons in the quality field, a separate list of acronyms, SPC symbols and common formulas. With a plethora of quality-related knowledge at readers’ fingertips, this book is also very helpful when preparing for certification exams PRAISE FOR The Quality Improvement Glossary "I currently hold three ASQ Certifications and I have to say that the easy access and reference to terms helped in my success in passing these exams." Earl Wells First Vice President, Quality & Research Allen Canning Company

Author : Chris Christensen,Kathleen M. Betz,Marilyn S. Stein
Publisher : Quality Press
Page : 440 pages
File Size : 45,8 Mb
Release : 2013-12-13
Category : Business & Economics
ISBN : 9780873898652

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The Certified Quality Process Analyst Handbook, Second Edition by Chris Christensen,Kathleen M. Betz,Marilyn S. Stein Pdf