The Role Of Trust In Conflict Resolution

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The Role of Trust in Conflict Resolution

Author : Ilai Alon,Daniel Bar-Tal
Publisher : Springer
Page : 345 pages
File Size : 51,9 Mb
Release : 2017-02-21
Category : Psychology
ISBN : 9783319433554

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The Role of Trust in Conflict Resolution by Ilai Alon,Daniel Bar-Tal Pdf

Built on the premise that trust is one of the most important factors in intergroup relations, conflict management and resolution at large, this volume explores trust and its mechanisms and operations especially in the Israeli-Palestinian conflict. Significantly, this volume focuses not only on the nature of trust and distrust in the Israeli-Palestinian conflict, but it also explores how it is possible to build and increase trust on both sides in the conflict, a necessity in order to advance the stalled peace process. As trust is a concept that is interdisciplinary by nature, so are this volume’s contributors: sociologists, philosophers, sociologists, social psychologists, political scientists, as well as experts in the Middle East, Islam, Judaism and the Israeli-Palestinian conflict bring together real multidisciplinary perspectives that complement each other and then provide a comprehensive picture about the nature of trust and distrust and its ramification and implications for the Israeli-Palestinian conflict. Divided into five thematic parts, the volume begins with by examining the theoretical basis of trust research from multiple perspectives. Then, it presents chapters on trust, distrust, and trust-building in other conflicts around the world. The third part is a unique feature of this volume as it takes a contextual approach: it emphasizes the importance of particular cultural and religious considerations on both sides of the conflict. The thrust of the book is examined in the next section. Part IV discusses and analyses various aspects of trust, and specifically distrust, in the context of the Israeli-Palestinian conflict. Significantly, the chapters of this part take the perspectives of the participants in the conflict: Israeli Jews, Palestinians and Israeli Arabs. Finally, the volume concludes by providing an integrative conceptual perspective based on the principles of social and political psychology. An important goal of this volume is to not only explore trust and distrust in an intractable conflict, but also to provide practical multi-disciplinary outlooks and implications to advance trust building in two conflict ridden societies—Israeli and Palestinian, and other societies around the world.

Building Trust and Constructive Conflict Management in Organizations

Author : Patricia Elgoibar,Martin Euwema,Lourdes Munduate
Publisher : Springer
Page : 230 pages
File Size : 49,6 Mb
Release : 2016-06-24
Category : Psychology
ISBN : 9783319314754

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Building Trust and Constructive Conflict Management in Organizations by Patricia Elgoibar,Martin Euwema,Lourdes Munduate Pdf

This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 51,6 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662

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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The Handbook of Conflict Resolution

Author : Morton Deutsch,Peter T. Coleman,Eric C. Marcus
Publisher : John Wiley & Sons
Page : 959 pages
File Size : 41,7 Mb
Release : 2006-09-18
Category : Business & Economics
ISBN : 9780787986667

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The Handbook of Conflict Resolution by Morton Deutsch,Peter T. Coleman,Eric C. Marcus Pdf

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

Conflict Management in the Workplace

Author : Shay McConnon,Margaret McConnon
Publisher : How to Books
Page : 0 pages
File Size : 44,5 Mb
Release : 2008-03
Category : Business & Economics
ISBN : 1845282477

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Conflict Management in the Workplace by Shay McConnon,Margaret McConnon Pdf

This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.

Track Two Diplomacy in Theory and Practice

Author : Peter Jones
Publisher : Stanford University Press
Page : 256 pages
File Size : 48,6 Mb
Release : 2015-09-02
Category : Political Science
ISBN : 9780804796323

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Track Two Diplomacy in Theory and Practice by Peter Jones Pdf

“Jones provides a nuanced perspective on both the promise and limits of this unheralded form of unofficial diplomacy.” —Stephen J. Del Rosso, Director, International Peace and Security, Carnegie Corporation of New York Track Two diplomacy consists of informal dialogues among actors such as academics, religious leaders, retired senior officials, and NGO officials that can bring new ideas and new relationships to the official process of diplomacy. Sadly, those involved in official diplomacy often have little understanding of and appreciation for the complex and nuanced role that Track Two can play, or for its limitations. And many Track Two practitioners are often unaware of the realities and pressures of the policy and diplomatic worlds, and not particularly adept at framing their efforts to make them accessible to hard-pressed officials. At the same time, those interested in the academic study of Track Two sometimes fail to understand the realities faced by either set of practitioners. A need therefore exists for a work to bridge the divides between these constituencies and between the different types of Track Two practice—and this book crosses disciplines and traditions in order to do just that. It explores the various dimensions and guises of Track Two, the theory and practice of how they work, and how both practitioners and academics could more profitably assess Track Two. Overall, it provides a comprehensive picture of the range of activities pursued under this title, to provoke new thinking about how these activities relate to each other, to official diplomacy, and to academe. “This book will be a classic that defines the field of Track Two diplomacy. . . . an exemplary work.”—Esra Cuhadar, Bilkent University

The Dynamics of Family Business

Author : Kenneth Kaye
Publisher : iUniverse
Page : 189 pages
File Size : 50,9 Mb
Release : 2005
Category : Family-owned business enterprises
ISBN : 9780595357086

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The Dynamics of Family Business by Kenneth Kaye Pdf

"What good fortune to have all of Kaye's thoughtful, insightful and provocative articles in one volume! No one describes the conflictual patterns in family enterprise better and no one better addresses how family advisors can intervene to build trust." --Fredda Herz Brown, Managing Partner, The Metropolitan Group "A manual that demystifies family business relationships and a survival guide for business consultants working with them. A must read!" --Phillip Colon, Optimal Resolutions, Inc. "Ken Kaye has been one of the best thinkers and writers in the field. I often return to his articles for sound theory and practical suggestions. Finally, they're all in one book!" --Jane Hilburt-Davis, President, Family Firm Institute "If there is one core issue facing family business it is how to overcome conflict and establish the trust that is vital in effective working relationships. Ken Kaye has been the key theorist/practitioner in bringing clear principles into play for working with families." --Dennis Jaffe, Saybrook Graduate School "For thinking outside the box, insightful understanding and innovative techniques, Kaye's book will be indispensable for those who care about the family enterprise." --Jerry Kleiman, Optimal Resolutions, Inc. "Ken Kaye's articles are full of great illustrations that apply theory to practice. His engaging, provocative writing makes for a delightful read about solutions to the biggest challenges faced by business families. Keep a copy close to your desk." --Stephen McClure, Family Business Consulting Group "Ken Kaye's seminal work on the function of conflict in the business family is core knowledge needed by every practitioner." --Mark Voeller, Dialogue Solutions, Inc.

The Conflict Resolution Toolbox

Author : Gary T. Furlong
Publisher : John Wiley & Sons
Page : 275 pages
File Size : 49,7 Mb
Release : 2010-03-18
Category : Business & Economics
ISBN : 9780470835173

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The Conflict Resolution Toolbox by Gary T. Furlong Pdf

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

The Handbook of Conflict Resolution

Author : Peter T. Coleman,Morton Deutsch,Eric C. Marcus
Publisher : John Wiley & Sons
Page : 1264 pages
File Size : 52,9 Mb
Release : 2014-02-28
Category : Business & Economics
ISBN : 9781118810323

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The Handbook of Conflict Resolution by Peter T. Coleman,Morton Deutsch,Eric C. Marcus Pdf

Praise for The Handbook of Conflict Resolution "This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive and deeply informed on topics vital to the field like power, gender, cooperation, emotion, and trust. It now sits prominently on my bookshelf." —Leymah Gbowee, Nobel Peace Prize Laureate "The Handbook of Conflict Resolution offers an astonishing array of insightful articles on theory and practice by leading scholars and practitioners. Students, professors, and professionals alike can learn a great deal from studying this Handbook." —William Ury, Director, Global Negotiation Project, Harvard University; coauthor, Getting to Yes and author, The Third Side "Morton Deutsch, Peter Coleman, and Eric Marcus put together a handbook that will be helpful to many. I hope the book will reach well beyond North America to contribute to the growing worldwide interest in the constructive resolution of conflict. This book offers instructive ways to make this commitment a reality." —George J. Mitchell, Former majority leader of the United States Senate; former chairman of the Peace Negotiations in Northern Ireland and the International Fact-Finding Committee on Violence in the Middle East; chairman of the board, Walt Disney Company; senior fellow at the School of International and Public Affairs, Columbia University "Let's be honest. This book is just too big to carry around in your hand. But that's because it is loaded with the most critical essays linking the theory and practice of conflict resolution. The Handbook of Conflict Resolution is heavy on content and should be a well-referenced resource on the desk of every mediator—as it is on mine." —Johnston Barkat, Assistant Secretary-General, Ombudsman and Mediation Services, United Nations

Organizational Conflict

Author : Ana Alice Vilas Boas
Publisher : BoD – Books on Demand
Page : 198 pages
File Size : 45,9 Mb
Release : 2018-08-01
Category : Business & Economics
ISBN : 9781789235043

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Organizational Conflict by Ana Alice Vilas Boas Pdf

In this book, we learn about organizational conflict, highlighting different perspectives of conflict resolution and conflict management in different settings and areas, as well as different theoretical views on this subject. The authors from Norway, Estonia, Nigeria, Israel, USA, Slovakia, Turkey, Finland, Uruguay, and Italy bring ideas, studies, findings, and experiences to enhance our knowledge in the field of organizational conflict. The book is divided into two sections, and their respective chapters refer to two different perspectives of study. The first section covers Conceptual Frameworks on Organizational Conflict, considering management and conflict resolution, conflict in organizations as an indicator for organizational values, organizational trust as a conflict management tool, conflicts and social capital, and team conflict in complex adaptive systems. The second section deals with Empirical Studies on Organizational Conflict, emphasizing research on conflict resolution from the perspective of managers and project teams, resistance to change and conflict of interest, conflicts as a springboard for Metallica's success, drivers of innovation deployment affecting marketing relationships, and impacts of national culture on the use of bonuses for teamwork. Thus, we consider this book will be of interest to readers with a diverse group of interests in different specialties such as management, social psychology, education, law, and sociology.

Issues in Social Psychology and Conflict Resolution: 2011 Edition

Author : Anonim
Publisher : ScholarlyEditions
Page : 435 pages
File Size : 41,7 Mb
Release : 2012-01-09
Category : Psychology
ISBN : 9781464966392

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Issues in Social Psychology and Conflict Resolution: 2011 Edition by Anonim Pdf

Issues in Social Psychology and Conflict Resolution: 2011 Edition is a ScholarlyEditions™ eBook that delivers timely, authoritative, and comprehensive information about Social Psychology and Conflict Resolution. The editors have built Issues in Social Psychology and Conflict Resolution: 2011 Edition on the vast information databases of ScholarlyNews.™ You can expect the information about Social Psychology and Conflict Resolution in this eBook to be deeper than what you can access anywhere else, as well as consistently reliable, authoritative, informed, and relevant. The content of Issues in Social Psychology and Conflict Resolution: 2011 Edition has been produced by the world’s leading scientists, engineers, analysts, research institutions, and companies. All of the content is from peer-reviewed sources, and all of it is written, assembled, and edited by the editors at ScholarlyEditions™ and available exclusively from us. You now have a source you can cite with authority, confidence, and credibility. More information is available at http://www.ScholarlyEditions.com/.

Unsettling Empathy

Author : Björn Krondorfer
Publisher : Rowman & Littlefield
Page : 313 pages
File Size : 46,8 Mb
Release : 2020-08-11
Category : Political Science
ISBN : 9781786615831

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Unsettling Empathy by Björn Krondorfer Pdf

This book is an in-depth reflection and analysis on why and how unsettling empathy is a crucial component in reconciliatory processes. Located at the intersection of memory studies, reconciliation studies, and trauma studies, the book is at its core transdisciplinary, presenting a fresh perspective on how to conceive of concepts and practices when working with groups in conflict. The book Unsettling Empathy has come into being during a period of increasing cultural pessimism, where we witness the spread of populism and the rise of illiberal democracies that hark back to nationalist and ethnocentric narratives of the past. Because of this changed landscape, this book makes an important contribution to seeking fresh pathways toward an ethical practice of living together in light of past agonies and current conflicts. Within the specific context of working with groups in conflict, this book urges for an (ethical) posture of unsettling empathy. Empathy, which plays a vital role in these processes, is a complex and complicated phenomenon that is not without its critics who occasionally alert us to its dark side. The term empathy needs a qualifier to distinguish it from related phenomena such as pity, compassion, sympathy, benign paternalism, idealized identification, or voyeuristic appropriation. The word “unsettling” is just this crucial ingredient without which I would hesitate to bring empathy into our conversation.

Rethinking Theories of Governance

Author : Christopher Ansell
Publisher : Edward Elgar Publishing
Page : 257 pages
File Size : 46,6 Mb
Release : 2023-10-06
Category : Political Science
ISBN : 9781789909197

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Rethinking Theories of Governance by Christopher Ansell Pdf

Considering whether theories of governance are useful for helping policymakers to meet and tackle contemporary challenges, this insightful book reflects on how a theory becomes useful and evaluates a range of theories according to whether they are warranted, diagnostic, and dialogical.

The Conflict Resolution Toolbox

Author : Gary T. Furlong
Publisher : John Wiley & Sons
Page : 259 pages
File Size : 47,6 Mb
Release : 2020-09-16
Category : Business & Economics
ISBN : 9781119717584

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The Conflict Resolution Toolbox by Gary T. Furlong Pdf

Learn to effectively resolve conflict the way that works best for you When it comes to real-world conflict resolution, one size does not fit all. In the professional world especially, it’s critical for individuals to be prepared for a variety of situations and to know what tools and techniques can be used to settle disputes and disagreements in a way that is respectful of both party’s needs. The Conflict Resolution Toolbox shows mediators, negotiators, managers, and professionals at all levels how to simply and effectively assess conflict situations and choose the right tools to resolve the issue in a meaningful way. Understand the why behind the conflict and how it can be resolved Recognize the unconscious judgements and biases that are obstacles to conflict resolution View conflict situations objectively and from multiple viewpoints Learn how the latest neuroscience and behavioral economics research plays a role in conflict resolution With over 25 years of experience in mediation, negotiation, and conflict resolution, author Gary T. Furlong brings to light the intrinsic habits and interpretations that can unwittingly surface and lead to further tension during times of conflict and unrest. This timely update to The Conflict Resolution Toolbox marries theory and practice and is a hands-on guide to understanding the root of conflict and selecting the simple strategies for addressing specific scenarios that individuals routinely face in the workplace and in life. Conflict may be unavoidable, but resolution is within reach with the invaluable guidance and techniques found in The Conflict Resolution Toolbox.

Handbook of Conflict Management Research

Author : Oluremi B. Ayoko,Neal M. Ashkanasy,Karen A. Jehn
Publisher : Edward Elgar Publishing
Page : 576 pages
File Size : 44,8 Mb
Release : 2014-07-31
Category : Psychology
ISBN : 9781781006948

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Handbook of Conflict Management Research by Oluremi B. Ayoko,Neal M. Ashkanasy,Karen A. Jehn Pdf

This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading