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The Trainer's Balanced Scorecard by Ajay Pangarkar,Teresa Kirkwood Pdf
The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish realistic and measurable targets, and align and support the rest of the organization in a strategic way. This book provides proven guidance and customizable tools to measure the role of learning and performance, link it to organizational objectives, and communicate to management results in a common language.
The Trainer's Portable Mentor by Terrence L. Gargiulo,Ajay Pangarkar,Teresa Kirkwood Pdf
This highly accessible, comprehensive resource shares the passions and key lessons from an all-star cast of respected training professionals. The authors covers a range of training topics, from designing, writing, delivering, measuring, and managing training to developing business acumen. They have divided the book into five sections (Designing Training, Delivering Training, Workforce Performance and Learning, Measurement and Evaluation, and Professional Development), including over 60 articles as well as additional resources on a special Web site; helpful checklists, case studies, and assessments throughout; and an easily customizable CD. The Trainer's Portable Mentor is ideal for anyone new to the field of training and development as well as veterans looking for succinct practical nuggets they can put to use right away.
The Balanced Scorecard by Robert S. Kaplan,David P. Norton Pdf
Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals. Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories - financial performance, customer knowledge, internal business processes, and learning and growth - to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard. The Balanced Scorecard provides the management system for companies to invest in the long term - in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business.
Building Business Acumen for Trainers by Terrence L. Gargiulo,Ajay Pangarkar,Teresa Kirkwood,Tom Bunzel Pdf
As a training and development or human resource professional, do you have the knowledge, skills, and experience you need to become an indispensable strategic partner within your organization? Building Business Acumen for Trainers provides step-by-step practical advice on business practices guaranteed to win the support, respect, and attention of your organization. Written for both new and seasoned professionals, this essential resource will show how to put into practice the three critical areas of business acumen: Finance skills Partnering skills Communication skills
Balanced Scorecard Step-by-Step by Paul R. Niven Pdf
This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions.
The Changing World of the Trainer by Martyn Sloman Pdf
The ‘Changing World of the Trainer’ considers how the human resource development professional should undertake his or her role in today’s organization. It offers a new framework which reflects the business reality of the modern world. This practical work proceeds through a series of tools, checklists, questionnaires and instruments and presents an extensive series of illustrative case studies, drawn from organizations throughout the world. The book argues that the problems that trainers face are fundamentally the same. Their objective is to put a process in place to ensure that employees are able to acquire the knowledge and skill required by the organization. The acquisition of individual and collective knowledge and skills is not the primary purpose of the organization – skills are a means to the end of profitability and service delivery. Hence training is a derived or secondary activity. In the world economy a global model of human resource development is emerging. In one form or another, organizations are seeking to develop what are known as high performance working practices. What the customer requires drives business processes: staff must be recruited, retained and motivated. Effective learning, training and development is now essential. This does not mean the end of the traditional off-the-job training course. There are many occasions, and these are illustrated within the book, when a training course delivered by a subject-matter expert is an effective way of promoting the organization’s objectives through individual learning. However, it is increasingly evident that the range of interventions undertaken by the trainer extends far beyond the design and delivery of the training course. There has been a huge increase in coaching and in ways of promoting group learning. Action learning is undergoing a resurgence. Generally there has been a growth of non-directive forms of intervention; a shift in emphasis from instruction to the facilitation of the learning process. Many practitioners are proceeding effectively to redefine their roles in a variety of different ways. However, it is now time to offer a formal expression of the new training and learning role. Martyn Sloman is highly respected intermationally within the field of learning and development, with experience as a practitioner in the public, private and voluntary sectors.
Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books) by Robert S. Kaplan,David P. Norton Pdf
This collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of The Balanced Scorecard, a revolutionary performance measurement system that allows organizations to quantify intangible assets such as people, information, and customer relationships. Also included are Strategy Maps, which enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible; The Execution Premium, which describes a multistage system to help companies to gain measurable benefits from carefully formulated business strategy; and The Strategy-Focused Organization, which introduces a new approach to make strategy a continuous process owned not just by top management, but by everyone.
Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies by Paul R. Niven Pdf
The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard. Guides government and nonprofit organizations through the implementation of a performance management system using the Balanced Scorecard. Authors bring a wealth of implementation knowledge and experience to this book, leading to hands-on, practical guidance and tips to that ensure success. Identifies and tackles head-on the serious obstacles unique to the world of government and nonprofits in implementing the balanced scorecard methodology. Includes action plans to walk the reader through specific implementation challenges.
Balanced Scorecard Strategy For Dummies by Charles Hannabarger,Frederick Buchman,Peter Economy Pdf
A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis approaches, it analyzes an organization's overall performance in four regards: financial analysis, customer service, productivity and internal analysis, and employee growth and satisfaction. Balanced Scorecard Strategy For Dummies breaks down the basics of Balanced Scorecard in simple language with practical, Dummies-style guidance on getting it done. This book covers all the basics of Balanced Scorecard for busy executives and managers-and does it without the high price tag of most professional level Balanced Scorecard guides.
Small and Medium-Sized Enterprises (SMEs) and Poverty Reduction in Africa by Ameen Alharbi,Abdul M. Kanu,Aminu Mamman Pdf
Small and Medium-Sized Enterprises (SMEs) and Poverty Reduction in Africa addresses the vital question of why the millions of dollars of governments’ and international development interventions in the SMEs sector are yet to deliver significant and sustainable employment and poverty reduction in Africa. The book also addresses the question of how the SMEs sector can help in the eradication of poverty in Africa. The book also tackles the question of what policy makers, SMEs operators, would-be entrepreneurs and trainers can do to contribute to poverty reduction through the SMEs sector. To address these three key questions, the book has adopted innovative concepts and ideas that will appeal to the sensibilities of African policy makers, trainers, business operators and would-be entrepreneurs. For example, the existing literature on system thinking and spirituality in business is used to offer a novel approach and departure from the perennial focus on “technical training” and hardnosed pursuit of “individualised” business and personal goals as a means of developing entrepreneurs and crafting SMEs policy. The key features of the book are: • a focus on changing the mind-set of SMEs operators, policy makers, trainers and would-be entrepreneurs; • contextualising the role of SMEs in poverty reduction by emphasizing the relevance of the African worldview, belief systems and spirituality during policy making, policy implementation and training of SMEs operators and would-be entrepreneurs; • theoretical explanations to why good intentions in policy formulation and implementation do not deliver expected outcomes in terms of the SMEs sector’s contribution to poverty reduction; • practical guidelines on how SMEs can develop a poverty-related mission statement, business strategy and business plan within the context of poverty reduction; • personal development guidelines for SMEs operators and prospective entrepreneurs on how to develop poverty-related personal mission statements and strategies; • the introduction of spiritual poverty and system thinking as the foundation for policy formulation and poverty reduction interventions in Africa.
This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.
Controlling and Berlin Balanced Scorecard Approach by Wilhelm Schmeisser,Lydia Clausen,Rebecca Popp,Carsten Ennemann,Olaf Drewicke Pdf
The “Harvard Balanced Scorecard model” by Kaplan and Norton wishes to make strategies communicable and more manageable for companies across all management levels within the company. To this effect, the balanced scorecard is a qualitative controlling or performance management instrument.
Workplace Concepts for Athletic Trainers by Stephanie Mazerolle,William Pitney Pdf
Athletic trainers often find themselves immersed in organizations that can critically influence the way in which they fulfill their professional obligations. The workplace can offer many situations that are challenging, particularly for those athletic trainers who are transitioning into clinical practice. With that in mind, Workplace Concepts for Athletic Trainers provides readers with clear and meaningful information that addresses common concepts and issues that occur in the workplace. The topics selected are a reflection of those covered in the literature as problematic yet identifiable and manageable. Each chapter begins with learning objectives and includes a discussion of the issue itself, how it manifests (sources and antecedents), and strategies and solutions to address the concern. Inside Workplace Concepts for Athletic Trainers, Drs. Stephanie M. Mazerolle and William A. Pitney have infused each chapter with case studies to help readers apply the information presented. The conclusion of each chapter contains a summary, questions for review, and suggested readings to reinforce learning. The recommendations and information presented are designed to improve the workplace culture and climate and provide readers with practical suggestions for dealing with workplace issues. Included with the text are online supplemental materials for faculty use in the classroom. Workplace Concepts for Athletic Trainers is a must-have for any athletic training student transitioning into clinical practice or a clinician seeking help for common issues that occur in the workplace.
Enriching Human Capital Through Training and Development by P L Rao Pdf
The development of Human Resource has assumed importance particularly after the government's focus on HRD, introduction of liberalized economy and globalisation of world trade. This has led to world trade competition. For this purpose, every corporate entity sought ISO certification, which enjoins on the industry to impart regular training to its workforce. Thus training has taken centerstage. HR is now considered as human capital and much importance is given to the development and training of this unique resource. The one area in HR that found global visibility is training. Training has a direct relationship to HR's concern about human capital development and globalisation of workforce. People want to study at their own pace and time. The exciting development area is therefore e-learning. Keeping the above developments in view, it is imperative that business organisations should develop their own internal resources for training and development of their workforce. While giving stress on management development, most organizations ignore development and training of operatives who constitute the bulwark of their human capital. This aspect has been suitably taken care of in this book. This comprehensive book covers all aspects of training and development starting from conceptual inputs to management of training environment, instructor's competencies, transfer of learning, IT based training, to mention a few should be presented to line managers. The book is divided into four parts - Training and Development, Training Delivery, Evaluation of Training, and the last part containing eleven Appendices relating to the Text.Attempt has been made to present the subject in a succinct and lucid manner, bringing the latest on the subject. The text focuses not only on the traditional training methods, but also on the importance of development dimensions. This comprehensive compendium on training and development, sprinkled with copious examples, will be useful for the budding trainers, HR practitioners and academicians alike.
Author : Lisa Spinelli Publisher : Association for Talent Development Page : 260 pages File Size : 45,8 Mb Release : 2020-10-27 Category : Business & Economics ISBN : 9781952157158
Teachers Make Great Trainers Schoolteachers are leaving their profession at a higher rate than ever before—and for myriad reasons. Passion for teaching is generally not one of them. If you are a schoolteacher thinking about making a career change, knowing that your passion and purpose for education will transfer with you to your new career may be the assurance you need to make the shift. Knowing that you can be effective and create a spark for learning as well as still have the flexibility, compensation, and development you crave in a career could be the motivation to step into a new role. Teachers to Trainers: Apply Your Passion and Skills to a New Career introduces you to career opportunities in the growing industry of talent development, where all those aspirations are possible. This first-ever volume offers you a view of a different education system: the world of talent development. In each chapter, former teachers recount the stories of how they made the career switch, describe their current roles, and share resources and tips for success. You will discover why these former teachers decided to seek a change and gain valuable insights into how they transitioned into talent development roles, including what they wished they had known when making the switch and the obstacles they overcame. You will also learn about the rewards they achieved in their transitions and, most importantly, see that their passion for teaching remains. The book includes a full range of resources to guide you—skills assessments, worksheets, descriptions of certifications and certificate programs, and print and online reading recommendations. You’ll also find tips about: transferable skills job market research resume creation what you need to go forward.