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Author : Institute of Public Administration of Canada
Publisher : Institute of Public Administration of Canada
Page : 184 pages
File Size : 54,5 Mb
Release : 1991
Category : Administrative agencies
ISBN : 0920715117
Author : Mark G. Popovich,Jack A. Brizius
Publisher : Jossey-Bass
Page : 232 pages
File Size : 52,8 Mb
Release : 1998-04-03
Category : Business & Economics
ISBN : UOM:39015040157045
The more than three dozen cases presented here will help you understand what high-performance organizations are and develop a clearer understanding of the preconditions to major change, the steps essential to getting started, and ways to overcome common roadblocks. This book details the eight characteristics common to high-performance agencies, illustrating each with concrete examples.
Author : Stewart Liff
Publisher : AMACOM Div American Mgmt Assn
Page : 241 pages
File Size : 41,9 Mb
Release : 2011
Category : Business & Economics
ISBN : 9780814416228
Stewart Lifflooks at government process as being built around six major systems, separate entities with interdependent needs and purposes. --
Author : Richard Kearney
Publisher : Routledge
Page : 383 pages
File Size : 50,9 Mb
Release : 2018-03-05
Category : Political Science
ISBN : 9780429977596
Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Author : Hal G. Rainey,Sergio Fernandez,Deanna Malatesta
Publisher : John Wiley & Sons
Page : 128 pages
File Size : 50,8 Mb
Release : 2021-06-22
Category : Business & Economics
ISBN : 9781119705895
Discover the latest insights in organization theory from a comprehensive and masterful volume Understanding and Managing Public Organizations, 6th Edition provides readers with an authoritative reference for scholars, masters, and doctoral students in public management and public affairs programs in the United States and other nations. The 6th Edition of Understanding and Managing Public Organizations presents the latest research and insights from organization and management theory and their application to public organizations and the people in them. The book expands coverage from previous editions about organizational goals, performance and effectiveness, strategy, decision-making, structure and design, organizational change, operating environments, individuals and groups, motivation and work-related attitudes, leadership, teamwork, and more. Authors and professors Hal Rainey, Sergio Fernandez, and Deanna Malatesta provide new and expanded coverage of such topics as The context and distinctive character of public and nonprofit organizations, including expanded coverage of "publicness" and of the legal context including "state action" Performance management, measurement, organizational effectiveness, and managing for high performance Representative bureaucracy, workforce diversity, and performance Communication and information technology Employee engagement and empowerment, intrinsic motivation, self-determination theory, public service motivation, and positive organizational behavior—resilience, self-efficacy, optimism, and hope Recent developments in theory and thought on leadership, including authentic leadership, shared leadership, servant leadership, and integrated leadership Design and process topics including red tape and green tape, administrative burdens, and organizational routines Theoretical perspectives such as behavioral theory of decision making, resource dependence theory, and others, and their implications for public and nonprofit organizations Advances in theory and practice about rapid developments in collaborative governance, organizational networks, partnerships, and contracting Since the book is used in courses for students in numerous public affairs programs, this new edition updates the Instructor’s Guide, with new and revised PowerPoint slides, cases, exercises, and discussion and examination questions These materials, with the topics in the chapters, are designed to address the learning outcomes required by NASPAA accreditation requirements Belonging on the shelf of scholars and students in public affairs, as well as anyone interested in public management or organization theory, this new edition of Understanding and Managing Public Organizations provides an advanced and comprehensive enhancement to a widely used and compelling series of previous editions.
Author : Hal G. Rainey
Publisher : John Wiley & Sons
Page : 710 pages
File Size : 41,6 Mb
Release : 2009-10-16
Category : Business & Economics
ISBN : 9780470528686
Understanding and Managing Public Organizations provides a comprehensive analysis of research and practice on public organizations and management. In this fourth edition of his award-winning best seller, Hal Rainey reviews topics including organizational goals and performance, decision making and strategy, leadership, motivation, organizational structure and design, organizational change, and others. He analyzes effective and ineffective practices, with suggestions for managing contemporary and classic challenges in public organizations, and with illustrative vignettes and examples. Carefully revised and updated, this edition of Understanding and Managing Public Organizations extends previous editions with deeper coverage of collaboration and networks, public values, public service motivation, managerial strategy, performance assessment, innovation and organizational change, and recent trends in public sector management. Praise for the Previous Editions "The third edition of the classic text provides a comprehensive, up-to-date analysis of research on public organizations and management. Drawing on a review of the most current research about government organizations and managers, this important source offers specific suggestions for managing these challenges in today's public organizations." ? Abstracts of Public Administration "A masterful textbook, as well as an important and original contribution to the public organization theory literature ? both comprehensive in its treatment of organization theory and decidedly 'public' in its perspective." ?Public Administration Review "A tremendous contribution to the field. Rainey's ability to synthesize research streams from a variety of fields?such as political science, public administration, public policy, business administration, psychology, sociology, and others?is outstanding." ?Jeffrey L. Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University
Author : Robert E. Klitgaard
Publisher : Rand Corporation
Page : 512 pages
File Size : 41,9 Mb
Release : 2005
Category : Political Science
ISBN : 0833036629
Improving how our government works is urgent business for America. In this book experts from the RAND corporation provide practical ways for government to reorganize and restructure, enhance leadership, and create flexible, performance-driven agencies.
Author : Patricia W. Ingraham,Philip G. Joyce,Amy Kneedler Donahue
Publisher : Taylor & Francis US
Page : 224 pages
File Size : 47,9 Mb
Release : 2003-09-19
Category : Political Science
ISBN : UOM:39015059958150
Based on five years of extensive research by the Government Performance Project, this volume offers a comprehensive analysis of how government managers and elected officials use management and management systems to improve performance. Drawing on data from across the nation, it examines the performance of state, county, and city governments between 1997 and 2002 within the framework of basic management systems: financial information, human resources, capital and infrastructure, and results evaluation. Key issues addressed: • How governments strategically select elements of management to emphasize the role of leadership • How those governments that aim to improve performance differ from those that do not • What “effective management” looks like Through this careful, in-depth investigation, the contributors conclude that the most effective governments are not those with the most resources, but those that use the resources available to them most carefully and strategically. In Pursuit of Performance is an invaluable tool for government leaders and the scholars who study them.
Author : John David Millett
Publisher : New York, McGraw-Hill
Page : 438 pages
File Size : 47,5 Mb
Release : 1954
Category : Administrative agencies
ISBN : UCAL:$B565908
Author : Gregory Richards
Publisher : CRC Press
Page : 219 pages
File Size : 48,5 Mb
Release : 2017-09-18
Category : Business & Economics
ISBN : 9781498764353
Within this context, big data analytics (BDA) can be an important tool given that many analytic techniques within the big data world have been created specifically to deal with complexity and rapidly changing conditions. The important task for public sector organizations is to liberate analytics from narrow scientific silos and expand it across internally to reap maximum benefit across their portfolios of programs. This book highlights contextual factors important to better situating the use of BDA within government organizations and demonstrates the wide range of applications of different BDA techniques. It emphasizes the importance of leadership and organizational practices that can improve performance. It explains that BDA initiatives should not be bolted on but should be integrated into the organization’s performance management processes. Equally important, the book includes chapters that demonstrate the diversity of factors that need to be managed to launch and sustain BDA initiatives in public sector organizations.
Author : Marc Holzer,Andrew Ballard
Publisher : Routledge
Page : 714 pages
File Size : 42,6 Mb
Release : 2021-07-25
Category : Political Science
ISBN : 9781000402261
A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.
Author : Steven Kelman
Publisher : Brookings Institution Press
Page : 320 pages
File Size : 55,8 Mb
Release : 2005-11-01
Category : Political Science
ISBN : 9780815797760
A Brookings Institution Press and Ash Center for Democratic Governance and Innovation publication This is a hopeful account of the potential for organizational change and improvement within government. Despite the mantra that "people resist change," it is possible to effect meaningful reform in a large bureaucracy. In Unleashing Change, public management expert Steven Kelman presents a blueprint for accomplishing such improvements, based on his experience orchestrating procurement reform in the 1990s. Kelman's focuses on making change happen on the front lines, not just getting it announced by senior policymakers. He argues that frequently there will be a constituency for change within government organizations. The role for leaders is not to force change on the unwilling but to unleash the willing, and to persist long enough for the change to become institutionalized. Drawing on the author's own personal experience and extensive research among frontline civil servants, as well as literature in organization theory and psychology, Unleashing Change presents an approach for improving agency performance from soup to nuts—mixing theory with practice. Its analysis is innovative and empirically rich. Kelman's conclusions challenge conventional notions about achieving reform in large organizations and mark a major advance in theories of organizational change. His lessons will be of interest not only to scholars interested in improving the performance of the public sector, but for anyone struggling to manage a large organization. "Steve Kelman's creative research, augmented by his own considerable experience as a reform-minded federal official, gives this book unusual depth and authenticity."—Rosabeth Moss Kanter, Harvard Business School, author of Confidence: How Winning Streaks and Losing Streaks Begin and End
Author : Martin Cole,Greg Parston
Publisher : John Wiley & Sons
Page : 212 pages
File Size : 47,6 Mb
Release : 2006-09-11
Category : Business & Economics
ISBN : 9780471959458
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
Author : John Pickering,Gerald Brokaw,Philip Harnden,Anton Gardner
Publisher : Greenleaf Book Group
Page : 450 pages
File Size : 50,7 Mb
Release : 2014-09-16
Category : Business & Economics
ISBN : 9781632990006
Don’t permit your organization to be lulled into complacency after recovering from a tough recession. Explore what’s necessary to improve the performance of your organization, including the development of leaders at all levels who will use their full capabilities to boost collective results. The High-Performance Organization Model identifies the steps needed to diagnose what will be required to achieve the strategic outcomes you define as success. It shows which levers will move the organization in the direction you decide is critical. This book contains more than just theory; here you’ll find case studies of local governments—demonstrating how Commonwealth Centers for High-Performance Organizations’ (CCHPO) model has been applied in the past to improve performance. You will learn how employees emerged as leaders to identify and tackle problems, developed the tools needed, and organized their thoughts to work through solutions which could be applied effectively without the traditional bureaucratic hassle. These examples show how a supportive, values-based work culture can be cultivated to expand thinking power by increasing discretionary effort from all levels of the organization. Engaged employees can be leaders who refocus your services, improve your processes, save money, and solve problems. Your organization can benefit from the full range of talents, skills, and abilities that often lie untapped, but become accessible through the principles of the High-Performance Organization model. This model will be an indispensable tool for any person looking to make significant improvements throughout their organization. The detailed case studies and easy-to-follow model created by the Commonwealth Center for High-Performance Organizations make for a pleasantly informative guide that will give a special advantage to readers who implement their standards.
Author : Ole Ingstrup,Paul Crookall
Publisher : McGill-Queen's Press - MQUP
Page : 262 pages
File Size : 46,7 Mb
Release : 2000-03
Category : Business & Economics
ISBN : 0773520619
Written especially for the public sector, but applicable far beyond it, The Three Pillars of Public Management offers government managers insights that, for the first time, speak directly to their situation. Unlike other management books that promote fads and private-sector models or focus on politics, policy, and government-wide reforms, this book offers tangible suggestions to improve public service agencies or individual work sites. Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference. The Three Pillars of Public Management makes a significant contribution to the field of public sector management, providing a framework for recognizing and improving effectiveness in public organizations. It clearly fills a gap in the available literature.? Jim McDavid, School of Public Administration, University of Victoria Ole Ingstrup is Commissioner of Corrections, Correctional Service of Canada. He is the co-author of Our Story and the author of numerous articles and reviews. Paul Crookall was senior advisor, Correctional Service of Canada, and is now a consultant in private practice.
