Author : Crosby Company, The,Dave Crosby
Publisher : Unknown
Page : 100 pages
File Size : 47,7 Mb
Release : 2008-02-01
Category : Organizational effectiveness
ISBN : 0980219205
The Zero Defects Option by Crosby Company, The,Dave Crosby Pdf
"The Zero Defects Option" was written to explain the leader's role in producing error-free products and services. It is the only book that correctly explains the Zero Defects (ZD) concept and contains the Seven Principles of Defect Prevention that make ZD work.