Toward An Ethics And Etiquette For Electronic Mail

Author : Norman Zalmon Shapiro,Robert Helms Anderson
Publisher : RAND Corporation
Page : 50 pages
File Size : 54,9 Mb
Release : 1985
Category : Business & Economics
ISBN : STANFORD:36105110493124

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Toward an Ethics and Etiquette for Electronic Mail by Norman Zalmon Shapiro,Robert Helms Anderson Pdf

This report discusses some important general attributes of electronic mail and message systems, and the effects of those attributes on the quality and appropriateness of communication. The authors discuss the "etiquette" of sending and receiving electronic mail, drawing on personal observation of inappropriate or counterproductive uses of these systems. By presenting some initial guidelines, the authors attempt to accelerate the process by which social customs and behavior appropriate to electronic mail become established, and thereby to accelerate the effective use of such systems.

Author : Norman Zalmon Shapiro,Robert H. Anderson
Publisher : Unknown
Page : 122 pages
File Size : 54,5 Mb
Release : 1995-10-01
Category : Electronic
ISBN : 1575550334

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Toward an Ethic and Etiquette for Electronic Mail by Norman Zalmon Shapiro,Robert H. Anderson Pdf

Author : Norma Shapiro,Robert Anderson
Publisher : Unknown
Page : 52 pages
File Size : 51,9 Mb
Release : 1997-04-01
Category : Electronic
ISBN : 157555139X

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Ethics and Etiquette for Electronic Mail by Norma Shapiro,Robert Anderson Pdf

Author : Naomi S. Baron
Publisher : Routledge
Page : 559 pages
File Size : 50,5 Mb
Release : 2002-06-01
Category : Language Arts & Disciplines
ISBN : 9781134663071

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Alphabet to Email by Naomi S. Baron Pdf

In Alphabet to Email Naomi Baron takes us on a fascinating and often entertaining journey through the history of the English language, showing how technology - especially email - is gradually stripping language of its formality. Drawing together strands of thinking about writing, speech, pedagogy, technology, and globalization, Naomi Baron explores the ever-changing relationship between speech and writing and considers the implications of current language trends on the future of written English. Alphabet to Email will appeal to anyone who is curious about how the English language has changed over the centuries and where it might be going.

Author : Carmen Frehner
Publisher : Peter Lang
Page : 308 pages
File Size : 43,8 Mb
Release : 2008
Category : Foreign Language Study
ISBN : 3039114514

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Email, SMS, MMS by Carmen Frehner Pdf

Are email and SMS forms of writing or speech? This question cannot be answered easily because their registers are hybrid; they make use of both orality and literacy. This book offers an accurate placement of emails and text messages along the written/spoken continuum. Emails and text messages are also compared to letters and phone calls while a closer comparison of SMS and telegrams shows how far text messaging can be regarded as a renaissance of telegrams. Attention is further paid to multimedia messaging and questions concerning the proportion of image to text, picture categories as well as MMS dialogues are approached. The book finally comments on linguistic changes and deals with the German language community's concern with regard to the increasing use of Anglicisms.

Author : Esther Milne
Publisher : MIT Press
Page : 331 pages
File Size : 41,5 Mb
Release : 2021-02-09
Category : Computers
ISBN : 9780262362764

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Email and the Everyday by Esther Milne Pdf

An exploration of how email is experienced, understood, and materially structured as a practice spanning our everyday domestic and work lives. Despite its many obituaries, email is not dead. As a global mode of business and personal communication, email outstrips newer technologies of online interaction; it is deeply embedded in our everyday lives. And yet--perhaps because the ubiquity of email has obscured its study--this is the first scholarly book devoted to email as a key historical, social, and commercial site of digital communication in our everyday lives. In Email and the Everyday, Esther Milne examines how email is experienced, understood, and materially structured as a practice spanning the domestic and institutional spaces of daily life.

Author : Esther Milne
Publisher : Routledge
Page : 281 pages
File Size : 47,7 Mb
Release : 2012-02-27
Category : Antiques & Collectibles
ISBN : 9781135177478

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Letters, Postcards, Email by Esther Milne Pdf

In this original study, Milne moves between close readings of letters, postcards and emails, and investigations of the material, technological infrastructures of these forms, to answer the question: How does presence function as an aesthetic and rhetorical strategy within networked communication practices? As her work reveals, the relation between old and new communication systems is more complex than allowed in much contemporary media theory. Although the correspondents of letters, postcards and emails are not, usually, present to one another as they write and read their exchanges, this does not necessarily inhibit affective communication. Indeed, this study demonstrates how physical absence may, in some instances, provide correspondents with intense intimacy and a spiritual, almost telepathic, sense of the other’s presence. While corresponding by letter, postcard or email, readers construe an imaginary, incorporeal body for their correspondents that, in turn, reworks their interlocutor’s self-presentation. In this regard the fantasy of presence reveals a key paradox of cultural communication, namely that material signifiers can be used to produce the experience of incorporeal presence.

Author : Susan Herring,Dieter Stein,Tuija Virtanen
Publisher : Walter de Gruyter
Page : 772 pages
File Size : 47,9 Mb
Release : 2013-01-30
Category : Language Arts & Disciplines
ISBN : 9783110214468

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Pragmatics of Computer-Mediated Communication by Susan Herring,Dieter Stein,Tuija Virtanen Pdf

The present handbook provides an overview of the pragmatics of language and language use mediated by digital technologies. Computer-mediated communication (CMC) is defined to include text-based interactive communication via the Internet, websites and other multimodal formats, and mobile communication. In addition to 'core' pragmatic and discourse-pragmatic phenomena the chapters cover pragmatically-focused research on types of CMC and pragmatic approaches to characteristic CMC phenomena.

Author : Anonim
Publisher : Unknown
Page : 354 pages
File Size : 46,9 Mb
Release : 1998
Category : Education
ISBN : MINN:30000010540106

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Resources in Education by Anonim Pdf

Author : City of London College of Economics
Publisher : City of London College of Economics
Page : 415 pages
File Size : 54,6 Mb
Release : 2024-06-25
Category : Education
ISBN : 8210379456XXX

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Customer Service Officer Diploma - City of London College of Economics - 3 months - 100% online / self-paced by City of London College of Economics Pdf

Overview Want to get hired as a customer service officer or work as a freelancer and advise companies? Good customer service is hard to find. Content - Creating the customer-centric organization - Take it from the top: Service management - Keeping your customers: Simple actions, significant payoffs - Road blocks: When the going gets through - Working in a wired world: Customer service on the web - Don’ts of customer service - Tips for constructive conflict with co-workers - Ways to get better service as a customer Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Author : Karen Leland,Keith Bailey
Publisher : John Wiley & Sons
Page : 409 pages
File Size : 55,8 Mb
Release : 2011-03-03
Category : Business & Economics
ISBN : 9781118052730

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Customer Service For Dummies by Karen Leland,Keith Bailey Pdf

Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as help desks, call centers, and IT departments. Plus, it shows readers how to take stock of their customer service strengths and weaknesses, create useful customer surveys, and learn from the successes and failures of businesses just like theirs. Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent.

Author : Daniel Ness,Chia-Ling Lin
Publisher : Routledge
Page : 879 pages
File Size : 50,6 Mb
Release : 2015-03-17
Category : Political Science
ISBN : 9781317467519

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International Education by Daniel Ness,Chia-Ling Lin Pdf

This encyclopedia is the most current and exhaustive reference available on international education. It provides thorough, up-to-date coverage of key topics, concepts, and issues, as well as in-depth studies of approximately 180 national educational systems throughout the world. Articles examine education broadly and at all levels--from primary grades through higher education, formal to informal education, country studies to global organizations.

Author : Charles Ess
Publisher : SUNY Press
Page : 332 pages
File Size : 50,7 Mb
Release : 1996-01-01
Category : Computers
ISBN : 0791428710

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Philosophical Perspectives on Computer-Mediated Communication by Charles Ess Pdf

The rush to the Information Superhighway and the transition to an Information Age have enormous political, ethical, and religious consequences. The essays collected here develop both interdisciplinary and international perspectives on privacy, critical thinking and literacy, democratization, gender, religion, and the very nature of the revolution promised in cyberspace. These essays are essential reading for anyone who wants to better understand and reflect upon these events and issues.

Author : Ilana Snyder
Publisher : Routledge
Page : 289 pages
File Size : 43,7 Mb
Release : 2003-09-02
Category : Language Arts & Disciplines
ISBN : 9781136858369

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Page to Screen by Ilana Snyder Pdf

Hypertext, e-mail, word processing: electronic technologies have revolutionized textual practices. How does language on screen work differently from language on the page? What new literacy skills are needed and how do we teach them? Page to Screen collects some of the best contemporary thinkers in the field of technology and literacy. They analyze the potential of the new forms of text, the increased emphasis on visual communication, new forms of rhetoric, learning in the age of global communication networks and new approaches to storytelling. Page to Screen is compelling reading for anyone interested in Literacy Education, Language Studies, English, Library Studies, Multimedia and Communication Studies. International contributors include Gunther Kress, Cynthia Selfe, Gail E. Hawisher and Colin Lankshear.

Author : Cees J Hamelink
Publisher : SAGE
Page : 225 pages
File Size : 53,6 Mb
Release : 2000-11-23
Category : Language Arts & Disciplines
ISBN : 9781849202411

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The Ethics of Cyberspace by Cees J Hamelink Pdf

In this book, Cees J Hamelink proposes an answer to - how should democratic societies organize cyberspace? - that puts human-rights, rather than profit, at the top of the agenda. He argues that conventional ethical approaches are all seriously flawed. There is a growing volume of moral rules, netiquettes and codes of conduct, but they are of little help in solving the moral dilemmas raised by the new technologies. In this book the author analyzes the inadeqacies of current global governance policies and structures that underpin them, and argues for standards which put justice, human security and freedom first.