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Author : Mel S. Moyer
Publisher : Unknown
Page : 82 pages
File Size : 45,7 Mb
Release : 1979
Category : Consumer complaints
ISBN : OCLC:1015537467
Author : Anonim
Publisher : Unknown
Page : 878 pages
File Size : 54,9 Mb
Release : 1983
Category : Electronic journals
ISBN : UIUC:30112001384822
Author : Andrew Goldsmith,Colleen Lewis
Publisher : Bloomsbury Publishing
Page : 346 pages
File Size : 45,8 Mb
Release : 2000-11-10
Category : Law
ISBN : 9781847313034
How the police are policed is no longer just a domestic issue. The involvement of police,and other security forces, in systematic abuses of human rights in many developing countries, as well as in so called developed countries, has placed the control of police on a number of international agendas. More and more countries are experimenting with different forms of police accountability and many are turning to civilian oversight bodies in an attempt to improve the process. This book examines recent experiences with, and prospects for, civilian oversight. It looks at how this relatively new method of police accountability has been interpreted and implemented in a wide range of jurisdictions around the world. While looking at recent experiences in countries which have used the civilian oversight process for some years (the United States of America, United Kingdom, Northern Ireland and Australia), it also looks at recent attempts to establish civilian oversight bodies in South Africa, Israel, Central and South America and Palestine. Some chapters explain how, in several of these countries, oversight of police conduct is a fundamental governance issues, and relates to concerns about democratisation and rebuilding civil society. Other chapters deal with the complex issue of how to evaluate public complaints mechanisms and the political conditions that enable or frustrate the introduction and maintenance of effective civilian oversight.
Author : Alexandre Brassard,Louis Côté,Jean-François Savard
Publisher : PUQ
Page : 304 pages
File Size : 49,6 Mb
Release : 2013
Category : History
ISBN : 9782760537675
Ontario-Quebec relations have flourished in recent years. Environmental and economic agreements have proliferated (infrastructure, trade, investment, labour mobility) and a total of three joint provincial -cabinet meetings were held between 2008, 2009, and 2010. These closer ties provide a good opportunity to reflect on the provinces' shared destiny. Our objective in this book is to contribute to the body of knowledge on -Ontario-Quebec relations and spark renewed interest among researchers on this topic.Our methodology combines historical and comparative approaches. The first part focuses specifically on the origin and current state of relations between the two provinces. It offers a "big picture" view of interprovincial relations from a number of perspectives (political, economic, social, and public policy). The second part compares key public policy issues in the provinces in a wide range of fields. The analyses provided illustrate the similarities and differences between Ontario and Quebec, and provide a better understanding of the issues and policies that affect Ontario-Quebec relations."
Author : Alireza Faed
Publisher : Springer Science & Business Media
Page : 366 pages
File Size : 43,7 Mb
Release : 2013-06-12
Category : Technology & Engineering
ISBN : 9783319003245
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. This new methodology, in contrast to previous ones, is able to handle customer complaints with respect to different variables, thus allowing organizations to find their key customers and key complaints, and to address and provide solution to the major complaints of the key customers, hence promoting business development. The thesis also describes the successful application of the method to a real-world case, represented by the immeasurable truck drivers complaints at the Fremantle port in Western Australia.
Author : Thomas Rice
Publisher : Academic Press
Page : 368 pages
File Size : 53,5 Mb
Release : 2021-05-06
Category : Medical
ISBN : 9780128162941
Health Insurance Systems: An International Comparison offers united and synthesized information currently available only in scattered locations - if at all - to students, researchers, and policymakers. The book provides helpful contexts, so people worldwide can understand various healthcare systems. By using it as a guide to the mechanics of different healthcare systems, readers can examine existing systems as frameworks for developing their own. Case examples of countries adopting insurance characteristics from other countries enhance the critical insights offered in the book. If more information about health insurance alternatives can lead to better decisions, this guide can provide an essential service. Delivers fundamental insights into the different ways that countries organize their health insurance systems Presents ten prominent health insurance systems in one book, facilitating comparisons and contrasts, to help draw policy lessons Countries included are Australia, Canada, France, Germany, Japan, the Netherlands, Sweden, Switzerland, the United Kingdom, and the United States Helps students, researchers, and policymakers searching for innovative designs by providing cases describing what countries have learned from each other
Author : United States Civil Service Commission. Library
Publisher : Unknown
Page : 80 pages
File Size : 41,6 Mb
Release : 1972
Category : Civil service
ISBN : UIUC:30112011592893
Author : Angappa Gunasekaran,Maqsood Sandhu
Publisher : World Scientific
Page : 961 pages
File Size : 50,9 Mb
Release : 2010
Category : Business & Economics
ISBN : 9789812836052
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Author : United States Civil Service Commission. Library
Publisher : Unknown
Page : 940 pages
File Size : 48,7 Mb
Release : 1960
Category : Civil service
ISBN : OSU:32435024449522
Author : Richard Nadeau,Éric Bélanger,François Pétry,Stuart N Soroka,Antonia Maioni
Publisher : Routledge
Page : 188 pages
File Size : 50,7 Mb
Release : 2014-07-11
Category : Political Science
ISBN : 9781317695288
Heated debate surrounds the topic of health care in both the US and in Canada. In each country, these debates are based in some measure on perceptions about health care in their neighboring country. The perceptions held by Canadians about the US health care system, or those held by Americans about Canada, end up having significant impact on health policy makers in both countries. Health Care Policy and Opinion in the United States and Canada examines these perceptions and their effects using an extensive cross-national survey made up of two public opinion polls of over 3,500 respondents from the US and Canada. The book first develops a rigorous and detailed explanation of the factors that contribute to levels of satisfaction among Americans and Canadians with respect to their health care systems. It then attempts to study the perceptions of Canadians vis-à-vis the US health care system as well as the perception of Americans toward Canada’s health care system. The authors examine how these perceptions impact health policy makers, and show how the survey results indicate remarkable similarities in the opinions expressed by Americans and Canadians toward the problems in the health care system, heralding perhaps a measure of convergence in the future. The authors present how perceptions on health care indicate elements of convergence or divergence between the views of Canadians and Americans, and discuss how these citizen opinions should inform health care policy change in both countries in the near future. This book should generate interest in scholars of health care, public opinion, and comparative studies of social policies and public opinion.
Author : Rebecca J. Cook
Publisher : University of Pennsylvania Press
Page : 649 pages
File Size : 41,5 Mb
Release : 2012-03-10
Category : Political Science
ISBN : 9780812201666
Rebecca J. Cook and the contributors to this volume seek to analyze how international human rights law applies specifically to women in various cultures worldwide, and to develop strategies to promote equitable application of human rights law at the international, regional, and domestic levels. Their essays present a compelling mixture of reports and case studies from various regions in the world, combined with scholarly assessments of international law as these rights specifically apply to women.
Author : Susanne Fengler,Tobias Eberwein,Matthias Karmasin
Publisher : Routledge
Page : 643 pages
File Size : 54,9 Mb
Release : 2021-12-30
Category : Social Science
ISBN : 9781000504941
The Global Handbook of Media Accountability brings together leading scholars to de-Westernize the academic debate on media accountability and discuss different models of media self-regulation and newsroom transparency around the globe. With examination of the status quo of media accountability in 43 countries worldwide, it offers a theoretically informed comparative analysis of accountability regimes of different varieties. As such, it constitutes the first interdisciplinary academic framework comparing structures of media accountability across all continents and creates an invaluable basis for further research and policymaking. It will therefore appeal to scholars and students of media studies and journalism, mass communication, sociology, and political science, as well as policymakers and practitioners.
Author : Yasmeen Abu-Laban,Ethel Tungohan,Christina Gabriel
Publisher : University of Toronto Press
Page : 222 pages
File Size : 41,9 Mb
Release : 2022-10-03
Category : Social Science
ISBN : 9781442609075
Although Canada is known internationally as a leader among industrialized countries for inclusive practices towards immigrants and refugees, the twenty-first century has witnessed a rise in the number of refugees and temporary migrant workers who are often denied citizenship and may also experience detention and deportation. Containing Diversity examines to what extent Canada’s long-standing support for immigration, multiculturalism, and citizenship has shifted in favour of discourses, policies, and practices that "contain" diversity. This book reflects on how diversity is being "contained" through practices designed to insulate the Canadian settler-colonial state. In assessing the Canadian government’s policies towards refugees and asylum seekers, economic migrants, family-class migrants, temporary foreign workers, and multiculturalism, the authors show the various contradictory practices in effect. Containing Diversity reflects on policy changes, analysed alongside the resurgence of right-wing political ideology and the realities of the COVID-19 pandemic. Ultimately, Containing Diversity highlights the need for a re-imagining of new forms of solidarity that centre migrant and Indigenous justice.
Author : Pearl Eliadis
Publisher : McGill-Queen's Press - MQUP
Page : 455 pages
File Size : 51,5 Mb
Release : 2014-04
Category : Political Science
ISBN : 9780773591837
Canadians like to see themselves as champions of human rights in the international community. Closer to home, however, the human rights system in Canada - particularly its public institutions such as commissions and tribunals - has been the object of sustained debate and vehement criticism, based largely on widespread myths about how it works. In Speaking Out on Human Rights, Pearl Eliadis explodes these myths, analysing the pervasive distortions and errors on which they depend. Canada's human rights system, a unique legal tradition operating within a powerful modern constitution, is a fundamental mechanism for ensuring the practical application of our national commitment to tolerance and inclusion. Drawing on in-depth interviews with Canada's leading human rights experts and extensive original research, Eliadis explores the evolution of commissions and tribunals as vehicles of public policy and considers their mandate to mediate rights conflicts in such contested areas as hate speech, religious freedoms, and sexuality. She provides a frank assessment of how Canada's human rights system functions and argues that misplaced critiques have prevented urgent and necessary discussions about the reforms that are needed to improve fairness and equality before the law and to ensure institutional independence, impartiality, and competence. Speaking Out on Human Rights shows how our human rights system plays a unique and important role in the rights revolution both in Canada and internationally and offers promising avenues for its future development.
Author : Abraham Pizam
Publisher : Routledge
Page : 708 pages
File Size : 41,6 Mb
Release : 2005-04-18
Category : Business & Economics
ISBN : 9781136394164
The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level: * Lodging * Restaurants * Clubs * Time-share * Conventions As well as a functional one: * Accounting & finance * Marketing * Human resources * Information technology * Facilities management Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more cross-sectional view across each subject field, or more focussed information which looks closely at specific topics and issues within the hospitality industry today. Section Editors: Peter Harris - ACCOUNTING & FINANCE Oxford Brookes University, UK Zheng Gu - ACCOUNTING & FINANCE University of Nevada, Las Vegas, USA Randall Upchurch - CLUB MANAGEMENT & TIMESHARE MANAGEMENT University of Central Florida, USA Patti Shock - EVENT MANAGEMENT University of Nevada, Las Vegas, USA Deborah Breiter - EVENT MANAGEMENT University of Central Florida, USA David Stipanuk - FACILITIES MANAGEMENT Cornell University, USA Darren Lee-Ross - HUMAN RESOURCES MANAGEMENT James Cook University, Australia Gill Maxwell - HUMAN RESOURCES MANAGEMENT Caledonian Glasgow University, UK Dimitrios Buhalis - INFORMATION TECHNOLOGY University of Surrey, UK Allan Stutts - LODGING MANAGEMENT American Intercontinental University, USA Stowe Shoemaker - MARKETING University of Houston, USA Linda Shea - MARKETING University of Massachusetts, USA Dennis Reynolds - RESTAURANTS & FOODSERVICE MANAGEMENT Washington State University, USA Arie Reichel - STRATEGIC MANAGEMENT Ben-Gurion University, Israel