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Trust and Risk in Internet Commerce by L. Jean Camp Pdf
This book provides information on trust and risk to businesses that are developing electronic commerce systems and helps consumers understand the risks in using the Internet for purchases and show them how to protect themselves.
Inter-Organizational Trust for Business to Business E-Commerce by Ratnasingam, Pauline Pdf
Internet use for business-to-business e-commerce is expected to grow at spectacular rates. Many experts feel that perceived lack of trust in e-commerce transactions on the Internet has contributed to the slow adoption of e-commerce in the recent past. This book provides an avenue for managers and researchers to explore, examine and describe interorganizational trust relationships in e-commerce participation. With the identification of trust behaviors in business relationships, Inter-Organizational Trust for Business to Business E-Commerce will increase the awareness of e-commerce participants, who can then examine their own and their trading partners' trust behaviors
J. E. J. Prins,P. M. A. Ribbers,Henk C. A. Van Tilborg
Author : J. E. J. Prins,P. M. A. Ribbers,Henk C. A. Van Tilborg Publisher : Kluwer Law International B.V. Page : 326 pages File Size : 53,9 Mb Release : 2002-07-03 Category : Law ISBN : 9789041118455
Trust in Electronic Commerce:The Role of Trust from a Legal, an Organizational, and a Technical Point of View by J. E. J. Prins,P. M. A. Ribbers,Henk C. A. Van Tilborg Pdf
Electronic commerce is here to stay. No matter how big the dot-com crisis was or how far the e-entrepreneurs' shares fell in the market, the fact remains that there is still confidence in electronic trading. At least it would appear that investors are confident in e-companies again. However, not only trust of venture capitalists is of importance -- consumers also have to have faith in on-line business. After all, without consumers there is no e-business. Interacting lawyers, technicians and economists are needed to create a trustworthy electronic commerce environment. To achieve this environment, thorough and inter-disciplinary research is required and that is exactly what this book is about. Researchers of the project Enabling Electronic Commerce from the Dutch universities of Tilburg and Eindhoven have chosen a number of e-topics to elaborate on trust from their point of view. This volume makes clear that the various disciplines can and will play a role in developing conditions for trust and thus contribute to a successful electronic market.
Author : Peter G. W. Keen Publisher : Prentice Hall Page : 280 pages File Size : 48,9 Mb Release : 2000 Category : Business & Economics ISBN : UOM:39015048562220
Electronic Commerce Relationships by Peter G. W. Keen Pdf
"This is the first book to focus on the challenge at the heart of the e-business revolution: building long-term relationships of trust between buyers, sellers, and partners. In Electronic Commerce Relationships: Trust by Design, four expert authors present today's best practices for designing trust into any e-commerce system. Start by understanding the key elements of trust in e-commerce - certainty, confidentiality, and privacy - and then learn to build systems that deliver all three. Discover no-nonsense, proven techniques for e-commerce risk mitigation, trust, control, audit, and security - along with specific recommendations and processes you can implement now."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Trust and Risk in Internet Commerce by L. Jean Camp Pdf
This book provides information on trust and risk to businesses that are developing electronic commerce systems and helps consumers understand the risks in using the Internet for purchases and show them how to protect themselves.
For scholars interested in how social concepts such as trust impact on new technologies, this is undoubtedly a valuable contribution. Ian Grant, Telecommunications Policy . . . the editors have managed to provide a comprehensive overview of current conceptual and empirical research on trust-related issues from multiple perspectives. . . Trust and New Technologies is an enlightening collection of research papers on trust. The book should be of interest to scholars, practitioners and researchers focusing on the applications of new technologies in marketing and business management. Since trust also is a key concept in information behaviour studies, researchers interested in this field will also find this book a useful resource. Madely du Perez, Australian Library Journal This book is a timely collection of research papers on one of the most critical subjects on the internet. It explores a wide range of trust related issues from multiple perspectives, and by researchers from around Europe and America. The papers address the different roles that trust plays in consumer marketing in online environments, in mobile media, and in organizational relations. The issues highlighted are relevant to both academics and practitioners. Feng Li, University of Newcastle upon Tyne, UK Trust and New Technologies presents versatile new research that illustrates the different roles that trust plays in the marketing and management of new technologies. The authors provide a comprehensive and much needed overview of the current state of conceptual and empirical research in the topical area of trust and new technologies. Comprising of sixteen chapters, the book is divided thematically into three sections: consumer trust in online environments trust and mobile media new technologies and trust within and between organizations. This enlightening book will be of great interest to scholars, practitioners and research students focusing on the applications of new technologies in marketing and management. Trust researchers across business disciplines and the social sciences will also find this timely and unique book a constructive resource.
Trust and Technology in B2B E-Commerce: Practices and Strategies for Assurance by Kumar, Muneesh Pdf
As the use of technology has considerably increased in B2B e-commerce, it becomes imperative to address the issues of trust that emerge in the context of technology. Trust and Technology in B2B E-Commerce: Practices and Strategies for Assurance focuses on various trust issues that emerge from deployment of various e-commerce technologies in interorganizational relationships. Some of these issues relate to security, privacy, authentication, non-repudiation, quality of Web interface, system performance, infrastructure, and environmental factors. This book contributes to the ongoing process of developing a framework for understanding the process of building trust in B2B e-commerce.
Generating Trust in Online Business by Magda Fusaro,Claude-Yves Charron,Yves Théorêt Pdf
The importance of developing electronic commerce has become increasingly apparent over the last decade. At the same time, a number of regulatory and economic measures are required to help develop on-line transaction volume. Although governments and some businesses have taken the first steps, consumers are still conspicuously absent from the cyberspace marketplace. In this book you will discover: What you can do to increase consumer confidence in your e-business in order to promote rapid growth and success; Which conditions are deemed essential by consumers for developing lasting consumer confidence in your e-business; How to overcome technical, economic and socio-cultural obstacles so that people of all social levels can benefit fully from the many advantages e-commerce has to offer. This book invites you to embark on a journey spanning theory and practice. The goal is to provide you -- entrepreneurs and webmasters -- with an overview of the rules of the game as they exist at the present time, and to help you adapt your e-commerce strategies so that they generate maximum consumer confidence.
Trust and Loyalty in Electronic Commerce by Zeinab Karake-Shalhoub Pdf
Karake-Shalhoub uses agency theory to ground her empirical analysis of more than 100 e-commerce firms in this highly readable examination of trust in e-commerce relational exchanges. She identifies several trust-building measures, including privacy statements, the existence of a chief privacy officer, and a trusted third-party seal of approval; companies are then evaluated based on an index of those trust builders. She demonstrates that there is a positive relationship between management ownership and trust, and that managers who fail to protect the interests of their stockholders-as well as their own-will never gain customer loyalty. Any business considering a move into e-commerce, or re-evaluating an earlier investment in online marketing and retailing, will benefit greatly from Karake-Shalhoub's insights. The timeliness of this study—the first of its kind—and its unique agency-theory perspective allow for an analysis of the appropriateness of e-business and e-commerce for certain businesses. What are e-commerce businesses that are developing loyalty and building trust doing differently than their less successful competitors? How are successful companies moving from traditional applications to the new breed of integrated e-commerce architectures? Karake-Shalhoub answers these and other pressing questions for senior and mid-level managers and strategic planners, corporate executives charged with incorporating an e-commerce strategy into their long-range plans, chief privacy officers, regulatory policymakers, and students of e-commerce, customer relationship management, and online marketing.
The Wiley Blackwell Handbook of the Psychology of the Internet at Work by Guido Hertel,Dianna L. Stone,Richard D. Johnson Pdf
This authoritative Wiley Blackwell Handbook in Organizational Psychology focuses on individual and organizational applications of Internet-enabled technologies within the workplace. The editors have drawn on their collective experience in collating thematically structured material from leading writers based in the US, Europe, and Asia Pacific. Coinciding with the growing international interest in the application of psychology to organizations, the work offers a unique depth of analysis from an explicitly psychological perspective. Each chapter includes a detailed literature review that offers academics, researchers, scientist-practitioners, and students an invaluable frame of reference. Coverage is built around competencies set forth by regulatory agencies including the APA and BPS, and includes E-Recruiting, E-Leadership, and E-Learning; virtual teams; cyberloafing; ergonomics of human-computer interaction at work; permanent accessibility and work-life balance; and trust in online environments.
This book is an essential guide to solving the only problems likely to prevent businesses from making the most of what the Internet can offer them. The problems are security and authentication problems: this book provides the solutions.
Trust in E-Services: Technologies, Practices and Challenges by Song, Ronggong,Korba, Larry,Yee, George Pdf
"This book provides an overall view of trust for e-services including definitions, constructs, and relationships with other research topics such as security, privacy, reputation and risk. It offers contributions from real-life experience and practice on how to build a trust environment for e-government services"--Provided by publisher.
Trust, Digital Business and Technology by Joanna Paliszkiewicz,José Luis Guerrero Cusumano,Jerzy Gołuchowski Pdf
Trust, Digital Business and Technology: Issues and Challenges presents and discusses the main issues and challenges related to digital trust and information technologies. The subject of trust is relevant to both practitioners and researchers. It is widely recognized and confirmed that trust, especially mutual trust, when it is built at the right level, reduces the risk of interaction and increases the collaboration between partners. Readers will gain from this book theoretical and practical knowledge on digital trust; theoretically, well-grounded knowledge on digital trust and related concepts, empirically validated by practice. Most authors have taken innovative approaches to consider issues highlighting a selected aspect of the core theme of this book. The intended audiences of this book are professionals, scholars, and students.
Trust and Digital Business by Joanna Paliszkiewicz,Kuanchin Chen,Markus Launer Pdf
Trust and Digital Business: Theory and Practice brings together the theory and practice of trust and digital business. The book offers a look at the current state, including a comprehensive overview of both research and practical applications of trust in business. Readers will gain from this book in the following areas: knowledge across disciplines on trust in business, theoretical underpinnings of trust and how it sustains itself through digital dissemination, and empirically-validated practice regarding trust and its related concepts. The international team of authors from seven countries (Finland, Germany, Italy, Malaysia, Poland, Turkey, and the United States) ensures the diversity and quality of the content. The intended audiences of this book are professionals, scholars, and students.
